Quality Analyst jobs at Citi Group in Mexico, Mexico City
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Reviews performance over time and calculates/analyzes performance trends. Partners with business and/or training to identify performance issues; independently develops performance improvement tools. Recommends specific action steps to improve quality. Analyzes...
Responsible for processing, researching and adjudicating background screening cases for new hires across businesses. Researches system issues, identifying process improvements, communicating changes and issues to clients, and testing key enhancements....
Diagnose and resolve problems through evaluative judgment, troubleshooting and analysis. Ensure successful completion of data loads and batch processing. Participate in testing activities, including the creation and execution of basic...
Update help content used by Knowledge Hub end users to service client inquires, as needed. Execute work assigned, including annual review certification and change requests. Serve as liaison to business...
Analytical and introduction to leadership skills. Continuous improvement and risk management mindset. Collaboration and client-centric behaviors. Discipline and excellence on execution. Knowledge in the financial services industry and Operations. Experienced...
0-2 years relevant experience. Bachelor’s/Universitydegree or equivalent experience, by June 2024 or have graduated two years ago. Preferred disciplines include Computer Science, Engineering, Information Security, Information Technology, Management Information Systems,...
Help to develop product requirements and conduct market readiness evaluations during testing phases to ensure product quality and performance goals are met. Participate in cross-functional teams designed to resolve business...
Reviews performance over time and calculates/analyzes performance trends. Partners with business and/or training to identify performance issues; independently develops performance improvement tools. Recommends specific action steps to improve quality. Analyzes...
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