Citi - Markets Business Execution Associate jobs at Citi Group in Mexico, Mexico City

The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.Responsibilities:

• Identify, analyze, and solve key issues of assigned area and deliver supporting documents to corresponding areas
• Assist with the management of various reports, including business reporting, monthly operating report, and business scorecard and provide constant and clear communication regarding local policies and processes
• Assist in the execution and monitoring of processes and data, ensuring efficiency and client satisfaction
• Organize, develop, and maintain Continuity of Business, Resolution planning and Business Review Templates
• Administer and maintain applications for the generation of Dashboards indicators in the effectiveness of processes
• Monitor requirements related to compliance with Corporate Policies
• Monitor and implement corrective actions derived from MCA reviews and other control entities
• Conduct administration activities for collections, including maintaining applications, providing support to collections administration systems and implementing global and local projects in the collection process
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant experience
• Proficient in Microsoft Office
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to work in fast pace and changing environment
• Ability to analyze data and solve problems
• Proven organizational and time management skills

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Horario de trabajo es de 06:00 a 14:00

Other Relevant Skills

Responsibilities:

• Process securities transactions, provide analytic input for traders and aid in review of derivative products
• Identify and resolve securities and derivative settlement issues, and make process improvement recommendations to leadership
• Analyze moderately complex reports to satisfy management requirements, aid in control activities, and contribute to the launch of product services
• Monitor and suggest solutions to errors to minimize risk to the bank, through an intermediate knowledge of procedural requirements
• Escalate transaction processing issues to the appropriate department and collaborate on a solution
• Design and analyze moderately complex reports, in coordination with standards set by direct leadership
• Assist with control activities, and the launch of new products and services
• Ensure processes adhere to audit and control policies
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience
• Fundamental understanding of Treasury products, accounting and regulatory policies
• Proven ability to perform various concurrent activities/projects in a high-risk environment
• Ability to work in a fast-paced environment
• Demonstrated knowledge of macros

Education:

• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting, or Finance

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Se requieren personal de control adicional para atender de forma adecuada a los equipos de Middle Office Fondos de Inversión, Middle Office Fixed Income & Equities, Reportes Regulatorios, Liquidez, Back Office Liquidaciones de Inversión y Money Markets con las actividades referentes a control.

1. Auditorías Internas/Externas, Requerimientos Internos de control
2. Documentación/Líneas PRCM
3.- Entregables mensuales
4. Atención a Issues

Time Type:

Responsibilities:

• Monitor, assess, analyze, and evaluate processes and data
• Identify process gaps and control issues
• Escalate anomalies and issues in an efficient and timely manner
• Interpret data, identify inconsistencies through research and recommend solutions based on analysis
• Develop knowledge of how team interacts with others to accomplish Finance goals
• Develop basic knowledge of industry practices and standards
• Exchange complex information succinctly and with discretion
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience
• Consistently demonstrates clear and concise written and verbal communication
• Advanced English

Education:

• Bachelor’s degree/University degree

• Fluent english (must)
• Excel intermediate-advanced

Time Type:

Responsibilities:

• Provide day-to-day client servicing, handle and provide timely resolution to client issues.
• Validates client data and documentation in relevant systems.
• Takes the lead to coordinate and follow-up across internal departments to solve client needs.
• Provides feedback to client related to emerging product needs, competitive practice and ideas on process/product improvement.
• Analyzes client data and provides reporting as needed.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years relevant experience

Education:

• Bachelors degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Responsibilities:

• Monitor, assess, analyze, and evaluate processes and data
• Identify process gaps and control issues
• Escalate anomalies and issues in an efficient and timely manner
• Interpret data, identify inconsistencies through research and recommend solutions based on analysis
• Develop knowledge of how team interacts with others to accomplish Finance goals
• Develop basic knowledge of industry practices and standards
• Exchange complex information succinctly and with discretion
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience

• Advanced English Skills required
• Consolidate daily P&L results and supporting commentaries for the production of the daily Markets, Banking and Services revenue report
• Process all microcontrol code requests used in Strategic Solar (S2) system
• Responsible to maintain Project Reference Id mapping table used by global product controllers for adjustment tagging
• Review and analyze monthly business (managed segment) and general ledger account hierarchies for the impact to S2 and Microstrategy reports
• Assist in daily e-mail correspondence from the global product controllers addressing various requests

Time Type:

• Conduct investigations and research on potentially suspicious clients using various internal and external systems and databases
• Conduct Cross Sector reviews among multiple Citi business lines.
• Document and report the review/investigation findings and prepare case files with the required supporting documentation
• Summarize, in writing, clear and concise findings of the investigation
• Advise senior management on next steps and provide recommendations on the next course of action (relationship retention, termination, Suspicious Activity Report (SAR))
• Manage risk by analyzing the root cause of issues and impact to business
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• 2-5 years’ relevant experience
• Knowledge of AML regulations preferred
• Proficient in MS Office
• Excellent verbal and written communication skills
• Demonstrated analytical skills

• Bachelor’s/University degree or equivalent experience

Key responsibilities:

• Prepare testing strategy and test plan, estimation of necessary resources to perform UAT testing.
• Provide expertise and best practices in area of testing ( especially in AML processes and monitoring systems)
• Coordinate group of testers working in testing project (both direct staff as well as onshore and offshore staff)
• Design, prepare and execute testing plan and testing calendar
• Coordinate and support during full cycle of testing project, including:
  • Test initiation
  • Test preparation (testing scenarios preparation, testing deliverables expectation, entry criteria design)
  • Test execution (executing of testing scenarios, maintaining test evidence, raising defects, defect management)
  • Test closure (creation of testing summary report, ownership for communication related to test closure, proper storage of testing evidence)

• Train and advise new testers and support to all Team Members
• Review and create testing scenarios, testing conditions, delivered testing data and expected testing results within acceptance testing
• Execute tests using testing scenarios and in line with testing plan
• Document test results in agreed and common manner
• Raise, review and manage defects discovered during UAT
• Adhere GSOM UAT procedure , use common tools (HPQC, Mantas, HIVE/HUE, Jira/Zephyr) and best practice.
• Cooperate with Regional and Global UAT teams for common tests, knowledge exchange and best practice sharing.
  • Preparation of adequate testing documentation for approvals, decisions and future evidence.
  • Operating within agreed business SLAs and confidentiality standards.
• Building and applying testing excellence and knowledge of anti-money laundering processes.
  • Execute other tasks requested by direct manager.

• Proficiency in English

Time Type: