Officer Client Review Investigation Unit jobs at Citi Group in Malaysia, Kuala Lumpur

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. AtCiti, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Transaction Capture Analyst 1 - C09)based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

Responsibilities:

• Providing analytical and administrative support to Front Office Sales and Trading with derivatives and securities transactions
• Maintain position records in coordination with the traditional trading desk assistant and / or trade processing functions
• Support team during peak volume periods and other absences and support the on-boarding and training of new employees
• Minimize processing risk and perform root cause analyses of discrepancies, and ensure process compliance with regulations
• Ensure team procedures and audit requirements are updated, completed and maintained across processes
• Escalate all issues in a timely manner and oversee client and business ad-hoc queries and requirements
• Review existing processes / applications and identify opportunities for improvement and support the development of Monthly Service Packs
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant work experience
• Relevant Degree or equivalent experience
• Experience in institutions linked to capital markets preferred
• Basic knowledge of accounting preferred
• Efficient and effective with numerical tasks and transactions
• Proven success with working in a team environment
• Ability to work under pressure and manage to deadlines
• Ability to work in a fast-paced environment
• Consistently demonstrates clear and concise written and verbal communication
• Attention to detail and intermediate problem solving skills
• Preferably with programming skillset -Excel VBA/Excel business intelligence

Education:

• Bachelor’s degree/University degree or equivalent experience

Take the next step in your career, apply for this role at Citi today h

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In this role, you’re expected to:

• Deliver expertise and best practice regarding testing subject
• Coordinate testing tasks – test initiation, scripts preparation, execution and test closure.
• Apply UAT metrics to manage test execution and communicating to stakeholders.
• Review and design test scripts, test conditions, input test data and expected results.
• Execute tests using tests scripts according to UAT plans.
• Review, manage and raise defects identified during UAT.
• Document test results in agreed, common and consistent manner.
• Raise to Test Lead any issues that may impact on time delivery or quality of the end product.
• Prepare adequate test evidence and testing documentation for approvals and decisions.
• Adhere Global UAT procedure, use common tools (MF ALM, JIRA, Zephyr).
• Cooperate with Regional and Global UAT teams for common tests, knowledge exchange and best practice sharing.
• Building and applying testing excellence and knowledge of anti-money laundering processes.
• Operating within agreed business SLAs, KPIs, control processes and confidentiality standards.
• Execute other tasks requested for the operation of the test portfolios.
• Able to participate in the automation analysis and propose tangible solutions for the manual testers.
• Bring new testing knowledge into the team – assist with test plan articulation, planning, and management of individual testing events. Create a transparent system wherein each member in the automation team is aware of goals and activities of entire automation team at any given time.
• Initiated R&D, and employ appropriate testing tools for both front-end and back-end systems.
• Accountable for all the automation deliveries assigned. Act as SPOC for End User Computing (EUC) process controls, define Automation Test Strategy for all regional projects / non-projects, and decide on the need for automation development basis the ROI benefits realization. In case of global projects, represent APAC and channel the views of the region to global partners and participate in the development or testing of automation solutions.
• Participate in the development and support of multiple testing efforts simultaneously.

As a successful candidate, you’d ideally have the following skills and exposure:

• Required: Minimum 5-8 years of relevant industry & work experience with minimum 2 years testing experience capacity is preferable. SDLC knowledge/experience is must. AML/Compliance knowledge is must and MANTAS product knowledge is preferable. Candidate with Citibank experience is preferable.
• Required: Comprehensive knowledge of Technology, Product Processor, Compliance, AML policy, financial services, investment & retail banking products / services – back and middle office operations
• Required: Strong project management skills
• Required: Excellent English written and verbal communication skills.
• Required: Demonstrated initiative and creativity in problem solving
• Required: International experience in a multinational corporation with a proven ability to work with people across geographic regions/countries and diverse cultures
• Required: Computer Literate. Proficient in Windows applications, ETL/ DB testing and experience with automated workflow tools (UFT/QTP) , Pyhon & Selenium.
• Required: Basic understanding of data administration within a database environment.
• Required: Working within an environment of tracking issues and liaising with multiple parties to facilitate resolution.
• Min. Bachelor degree - preferred majors in Banking/ Finance, mathematics, statistics, informatics or relevant professional experience.
• ISTQB Certificate (Foundation level) required and ISTQB Certificate (Advanced level) is a plus.

Communication

• Have excellent writing and presentation skills.
• Have superior verbal communication skills and can effectively contribute in discussions with all level of staff and management to include most senior corporate management.
• Can promote active listening with team members.

Technical Understanding

Visual Basic Programming:

• Strong proficiency in Visual Basic for Applications programming with a minimum of 5 years Hands-On experience to create automation tools in Excel, Word, Powerpoint, Access and Outlook
• Proven experience in the development of custom functions and add-ins
• Advanced Excel capabilities, including pivot tables, lookups, arrays, complex formulas and graphs
• Possesses interest on problem solving and decision making attributes to rapidly assess & provide the optimal solutions
• Ability to review the existing VB Macro code, decode and debug it precisely with minimal supervision
• Execute object-oriented analysis , involve in design , development, testing and release implementation of the automation tools delivered with optimal performance of each system module

SQL Programming:

• Ability to create complex Oracle SQL queries including Joins, Sub Queries, Rank by Partition, stored procedures and execute them with optimal performance
• Create MS SQL queries and use Access DB as a source for VB macro automation
• Develop, document, and execute regression, functional, and integration tests across various data-centric enterprise applications
• Develop and document test plans, test cases, sql scripts, and assist in automation scripts based on user requirements, condition data (as required); primarily responsible for working with large volume of data validations using complex sql scripts
• Comprehensive understanding or knowledge of database management systems, online analytical processing (OLAP), and ETL (Extract, transform, load) framework
• Responsible for testing database program application and developing data model

Micro focus UFT Automation:

• Excellent analytical skills to understand the UAT requirements and design the scripts according to the needs
• Candidate must have scripted/developed UFT Based Keyword/Data driven/Hybrid frameworks using Excel objects/Data base objects
• Strong knowledge on advanced VBA scripting to develop complex data analytic macros/codes by implementing multi-dimensional data set concepts like Arrays/Dictionary Objects/ADODB Data Sets
• Hands-On experience and knowledge on ALM OTA scripting and concepts to prepare automated dashboards from

• Problem Solving

• Has an analytical background.
• Is experienced in using problem-solving methodologies such as brainstorming, root cause analysis, pareto analyses.
• Improves upon existing approaches by seeking opportunities to creatively transform current industry practices into fresh alternative solutions.

• Organizational Responsibilities

• Works well with international teams.
• Proactively seeks opportunities to broaden and deepen knowledge base and proficiencies.
• Shares acquired skills with team members through formal and informal channels.

Competencies:

• Act as an owner.
• Build great teams.
• Innovates and leads change.
• Work as a partner.
• Deliver results and goal oriented person.
• Drives client value.
• Communicates effectively.
• Uses metrics to manage.
• Uses sound judgment.
• Pursues learning and self-development
• Required: Strong practical experience with GitHub / BitBucket
• Required: Exposure on AI / ML preferred

Time Type:

Time Type:

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At

Citi Global Wealth (CGW)

We’re currently looking for a high caliber professional to join our team as(Internal Job Title: Compl Bus Control Analyst 1 –
C09) based in KL, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Assist Citi on KYC efforts in accordance to the CBSU AML KYC Ops procedures
• Perform KYC reviews and ensure documentation comply with local regulation and Citi standards KYC reviews (Scheduled & Unscheduled Reviews for Client types across varied risk classes) including monitoring and tracking of KYC records, assisting with the development and execution of action plan for expiring records, and ensuring records are not past due
• Determining if the accounts are in scope
• Client Identification, Verification and Screening
• Information such as customer’s address, employment (including employer), connectivity to PEP/SPF (Sanctions Screening), will be validated and confirmed. These will be validated based on existing information available or through approved third party sites. Based on the results, enhanced due diligence checks will be performed which include negative news and social media checks
• Partner with internal units to ensure adequate due diligence process is carried out for customer accounts and documentation reviews
• Ensure all information
• Send the requests to Outreach/RM for accounts where information is required to complete the review
• Any suspicious product usage from AML perspective gets highlighted to senior management for further reviews promptly
• Ensure to maintain quality standards (90% and above) for the KYC reviews undertaken
• Ensure any tech issue/procedural clarifications gets highlighted to managers for further review and guidance
• Ensure to get Quality Control (QC) review done on files prior to submission and respond/correct any discrepancies identified during QC reviews
• Submit record for Business Approval once review is complete and respond/correct any discrepancies identified during BA reviews

As a successful candidate, you’d ideally have the following skills and exposure:

• 2 to 5 years of relevant experience preferred
• Multilingual is an advantage (Mandarin, Cantonese etc.) Mandarin/ Cantonese reading/listening skill is mandatory

Education:

• · Bachelor's degree/University degree or equivalent experience

Time Type:

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Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. AtCiti, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Citi’sIndependent Compliance Risk Management(ICRM) is an independent control function that provides guidance and challenge to the firm, managing compliance risk and promoting behavior that is consistent with Citi’s mission.

The Periodic Transactions Report is a part of the Citi KYC renewal process and is used to assist with evaluating the client’s AML risk. The PTR analysis covers three months activity. Information gathered in the Periodic Transactions Report is used to understand the usage of the correspondent accounts by the clients and the possible associated AML risks while renewing the KYC documents for this client. It validates the accuracy of anticipated account activity, the accuracy of the risk score associated with the client, and identifies potential risk areas such as nested activity, high risk customers, unusual activity or patterns.

We’re currently looking for a high caliber professional to join our team as(Internal Job Title:CRIU Intermediate Analyst - C11) based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

• Complete Level 1 and Level 2 reviews of the PTR Report, which includes identifying Red Flags, Validating Negative Media, and Providing Recommendations to the findings.
• Obtain and analyze transactions and transaction patterns related to Foreign Correspondent Bank, Payment Intermediaries and Affiliate clients activity, validate know your customer.
• Identify unusual/suspicious activity based on AML red flag / typologies knowledge and provide a robust clear and concise analysis of material findings.
• Raising recommended adjustments to a KYC profile, or request additional information as it relates to transaction activity which cannot be reasonably explained.
• Ensuring PTR reviews are completed with the specified review period.
• Using proprietary, subscription and public databases, research entities related to the transactions.
• Thoroughly and succinctly document the research and analysis related to the financial activity and related entities for an audience that includes: - Regulators - Internal Audit - Relationship Managers - Senior Managers and - Internal Compliance
• Meet or exceed quality, productivity and timeliness goals.
• Communicate with internal entities, including senior managers and other Citigroup AML monitoring units to ensure findings are incorporated in all aspects of the AML control program.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Good understanding on Foreign Correspondent Banking (FCB) and Anti Money Laundering principles.
• Highly proficient in MS excel (sort, pivot tables).
• Highly proficient AML investigator with demonstrated experience in AML monitoring.
• Fluent in English, spoken and written.
• Excellent judgment and assessment skills.
• Excellent organizational and prioritization skills.
• Excellent communication skills – as evidence by ability to concisely and meaningfully explain and document investigation.
• Demonstrates initiative and creativity in problem solving.
• 3-4 years minimum of AML monitoring experience as Senior AML Analyst of Citi's corporate client accounts: financial transactions/ transaction patterns/counterparties (including the customers of the client), and utilizing KYC documentation and research to evaluating AML related customer risk
• Finance/Banking background is a plus.
• Education : Bachelor’s/University degree or equivalent experience.

Take the next step in your career, apply for this role at Citi today

Time Type:

• Processes client’s requests related to system set up including signatories’ updates and documentation lodgment.
• Co-operates with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes.
• Provides response to client and internal inquiries.
• Prepares documentation for archiving .
• Applies appropriate bank’s regulations while processing the requests.
• Remains up to date with the current procedures, internal rules, external regulations, and follows the changes in the aforementioned documents.
• Documents operation procedure updates.
• Processes clients’ instructions ensuring the highest accuracy and effectiveness (ensuring deadlines are adhered to).
• Verification and authorization of data entered in the systems.
• Ensures all queries are dealt with in an efficient and timely manner.
• Escalates urgent / risk issues through the appropriate escalation channels.
• Co-operates with and supports other teams/employees upon supervisor’s instruction, including possibility of movement to another team and/or process.
• Performs other crucial tasks instructed by supervisors, e.g. participation in trainings, projects, conference calls, systems’ testing.
• Ensures high levels of client satisfaction through strong product, process and client knowledge. Identifies and suggests process improvements.
• Assists in the implementation of validated process improvements.
• Understands procedures and controls for operational processes. Supports Manager with quality assurance process. Understands procedures and controls for operational processes. Performs within departmental procedures and compliance standards in order to minimize losses.
• Responsible for coordination of projects around internal processes. Participates in user acceptance test of new systems.
• Effective execution of day-to-day responsibilities, as well as execution of any other work instructed by supervisor related to this function.
• Daily deliverable of routine and defined tasks, while developing knowledge of the broader context in which work is being performed.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Previous experience in financial services preferred.
• Knowledge of bank products in the scope of opening and maintaining of bank accounts Customer communication experience (internal/external). Knowledge on the field of finances and banking.
• Flexibility, team spirit, loyalty. High attention to detail. Good PC skills (Excel, Word). Fluent in both written and spoken English. Be able to work under pressure and to meet deadlines. Proficient knowledge of English (written and
• Bachelor’s/University degree or equivalent experience

Time Type:

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. AtCiti, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Citi’sIndependent Compliance Risk Management(ICRM) is an independent control function that provides guidance and challenge to the firm, managing compliance risk and promoting behavior that is consistent with Citi’s mission.

The Periodic Transactions Report is a part of the Citi KYC renewal process and is used to assist with evaluating the client’s AML risk. The PTR analysis covers three months activity. Information gathered in the Periodic Transactions Report is used to understand the usage of the correspondent accounts by the clients and the possible associated AML risks while renewing the KYC documents for this client. It validates the accuracy of anticipated account activity, the accuracy of the risk score associated with the client, and identifies potential risk areas such as nested activity, high risk customers, unusual activity or patterns.

We’re currently looking for a high caliber professional to join our team as(Internal Job Title:CRIU Intermediate Analyst - C11) based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

• Complete Level 1 and Level 2 reviews of the PTR Report, which includes identifying Red Flags, Validating Negative Media, and Providing Recommendations to the findings.
• Obtain and analyze transactions and transaction patterns related to Foreign Correspondent Bank, Payment Intermediaries and Affiliate clients activity, validate know your customer.
• Identify unusual/suspicious activity based on AML red flag / typologies knowledge and provide a robust clear and concise analysis of material findings.
• Raising recommended adjustments to a KYC profile, or request additional information as it relates to transaction activity which cannot be reasonably explained.
• Ensuring PTR reviews are completed with the specified review period.
• Using proprietary, subscription and public databases, research entities related to the transactions.
• Thoroughly and succinctly document the research and analysis related to the financial activity and related entities for an audience that includes: - Regulators - Internal Audit - Relationship Managers - Senior Managers and - Internal Compliance
• Meet or exceed quality, productivity and timeliness goals.
• Communicate with internal entities, including senior managers and other Citigroup AML monitoring units to ensure findings are incorporated in all aspects of the AML control program.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Good understanding on Foreign Correspondent Banking (FCB) and Anti Money Laundering principles.
• Highly proficient in MS excel (sort, pivot tables).
• Highly proficient AML investigator with demonstrated experience in AML monitoring.
• Fluent in English, spoken and written.
• Excellent judgment and assessment skills.
• Excellent organizational and prioritization skills.
• Excellent communication skills – as evidence by ability to concisely and meaningfully explain and document investigation.
• Demonstrates initiative and creativity in problem solving.
• 3-4 years minimum of AML monitoring experience as Senior AML Analyst of Citi's corporate client accounts: financial transactions/ transaction patterns/counterparties (including the customers of the client), and utilizing KYC documentation and research to evaluating AML related customer risk
• Finance/Banking background is a plus.
• Education : Bachelor’s/University degree or equivalent experience.

Take the next step in your career, apply for this role at Citi today

Time Type: