Officer - C10 jobs at Citi Group in Malaysia, George Town

Responsibilities:

• Help contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes.
• Support teams in the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Assist in performing a detailed analysis on the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.
• Help contribute to the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.
• Support the review and challenge process, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution.
• Help contribute to the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC).
• Assist in the monitoring of the adherence to the MCA Standard through controls after the execution of a process (QA).
• Support in dealing with Operational and Compliance Risk in accordance with established Policy requirements.
• Assist in performing a detailed analysis to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Assist in supporting Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).
• Be part of the process to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
• Help ensure that adequate governance and training are in place to support management of Risk profiles.
• Contribute to the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable).
• Support operational risk scenario analysis and stress testing for Operational Risk Capital requirements.
• Support with risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc) (if applicable).
• Coordinate risk and control responsibilities and ensure accountabilities are embedded within FLUs, including providing training and leading by example.
• Support with standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.
• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 9+ years of experience in Financial Services (Wealth/Retail/Wholesale Preferred)
• Consistently demonstrates clear and concise written and verbal communication skills
• Effective organizational influencing skills required.
• Third party vendor management preferred. Demonstrated ability to lead global team efforts
• Excellent problem-solving skills Ability to comprehend the big pictures with high attention to critical details
• Demonstrated ability to develop and implement strategy and process improvement initiatives.

Education:

• Bachelor's/University degree, Master's degree preferred.

Time Type:

Role Outline/Job Summary

• Support the Business Execution Leads in the day-to-day running of respective franchise units with a focus on conducting analysis and research which will inform strategic decisions.
• Participate in planning, execution and follow ups of Management disciplines including franchise reviews, Quarterly reviews, client planning, and project specific items.

• Responsible for running and analyzing internal business metrics data (client revenue, returns, backlog management, client calling, exposure, etc.) and Market Share analysis.
• Supporting various franchise initiatives and internal strategy presentations
• Liaising with concerned partner team to get Client Coverage / Client creations and Attribute changes processed within CIS and Toolbox

• Communication with bankers, Business Execution Leads and product partners on business metrics, including client prioritization, coverage, revenue, returns, pipeline.
• Preparing reports and presentations on franchise performance for presentation to senior management, focusing on revenue and backlog analysis, as well as calling intensity Analysis around budgeting by client and by product, and reviews of the target market
• Conducting revenue analysis – including investigations in case of missing or incorrect booking of revenues and work with partnering teams and product partners to ensure that revenues are properly recorded.
• Analysis around wallet data and tracking Wallet Ranking and Market Share, including querying wallet data where discrepancies with Citi’s internal system are found.

Business/ Department Objectives –

• The analyst will provide close support to the Banking Business Managers

Core Responsibilities –

• Interact and work with Business Managers / Senior bankers running the Franchise
• Analyzing internal financial metrics data / wallet analysis
• Develop strategic presentations with pro-active suggestions to Business Managers
• Review all processes to identify improvement areas and potential risks
• Connect the dots from past experiences while dealing with new Assignments / Investigations / Projects

Key Deliverables / Day-to-Day Responsibilities –

• Preparing performance-based reports and presentations for franchise management to be delivered to senior management and Business Managers
• Radar (DMS) backlog updates & additions
• Client Coverage / Attribute changes with CIS / Toolbox team
• Develop good partnership with all support teams
• Demonstrate good hands on all the internal systems and databases

QUALIFICATIONS –

• Required: Graduate
• Preferred: MBA

Skills –

• Excel / PPT: Should be equipped with intermediate to advanced excel functionalities
• System: CIW Essbase, SmartView, Toolbox, DMS, Dealogic, Opportunity System,
• Effective communication skills – both written and verbal
• Should be inquisitive, proactive and show excellent attention to detail
• Excellent organizational and time management skills
• Strong team player skills
• Must be able to work well under pressure and to prioritize workload to deliver results to tight deadlines
• Ability to manage confidential data
• Good understanding of Financial Concepts
• Expertise in Tableau, VBA Macros, SQL, Advanced Excel

• The successful candidate will have the opportunity to gain a solid understanding of Citi Corporate and Investment Banking, specifically the franchise(s) with which the candidate will work
• Gain experience working on multiple projects that are critical to the franchises
• The role will also enable the incumbent to learn about the business and help build a wide network in these functions.

Time Type:

The evolution of electronic trading and automation has changed the way that Fixed Income products trade forever, driving a need for real-time, low latency pricing, market making and risk technology. In this increasingly electronic and competitive landscape, Citi is a major key player.

Job Responsibilities / Role:

• Designing and developing Algo trading applications for the business
• Working directly with Traders and Quants to contribute towards the future direction of the platform.
• Improve the technical capabilities of the platform to ensure it remains stable, flexible, and maintainable.
• Driving engineering standards and continuing to strive for best
• Enhancing our automated testing efforts and optimizing our UAT process
• Serving as advisor or coach to new or lower-level analysts
• Troubleshooting challenging performance and scalability issues
• Engaging with business users in London and across Europe (Paris, Milan)
• Assisting in third line support during core trading hours
• Acting as Subject Matter Expert to senior stakeholders and /or other team members.
• Liaising with the global business, support, and development teams on various exciting projects

Job Opportunities:

• Build a strong profile in a high-performance global team (London, Paris, NY)
• Develop efficient and robust solutions to challenging business problems.
• Work on a globally distributed team to deliver the next generation Algo platform for traders at Citi.
• Gain knowledge and exposure to Front Office Trading Systems, Fixed Income, and Derivatives flows.

Required

• 10+ years of programming experience with an Object-oriented language (preferably Java), Multi-Threading and any relational database
• Solid architectural understanding of enterprise applications
• Understanding of computing science fundamentals – concurrency, algorithms, data structures, design patterns, etc.

Preferred

• Experience with Java Core, Spring framework and Linux
• Experience developing large financial software trading systems with substantial hands-on development experience in building systems with an attention to optimizing and tuning performance, while also demonstrating critical thinking skills related to re-use, scalability, and troubleshooting.
• Prior experience in building algo trading systems is highly desirable
• Solid understanding of service architecture and high performance, low latency, and multithreading techniques
• Strong focus on system performance tuning and experience with low latency Java programming
• Experience with ION Trading solutions
• Knowledge of major Fixed Income Products (e.g.,EuroGovies/Swaps/GILTS/SASetc.) and Broker/Customer Markets electronic trading flows.
• Experience of KDB
• Experience with modern software development practices such as Agile development, test-driven development, and continuous integration and continuous delivery.
• Worked in an Agile globally distributed team using tools such as Jira, Bitbucket, Sonar & Jenkins
• Worked with tools such as IntelliJ, Gradle, etc.,
• Experience on JSON/XML and REST service

Education:

• Bachelor’s degree/University degree or equivalent experience

Competencies:

• Excellent communication skills, oral and written; ability to face off to business users.
• Good team-work skills, and the ability to work in a distributed global team environment
• Strong analytical and problem-solving skills
• Self-motivated with the determination to learn and achieve his/her goals
• Experience in full lifecycle development
• Ability to inspire and raise the level of his/her colleagues from a technical perspective.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

CORE FUNCTION

• Ensure Balance Sheet accounts assigned have been reconciled in line with BSRS Policy and standard /desktop documented procedure
• Ensure reconciliation performed meet the following:
  • All exceptions (including aged items, reconciliation breaks and unsubstantiated balances) breaching reportable thresholds have been completely and accurately reported in eRecon.
  • Supporting documentation has been maintained for the work performed and exceptions noted (including action required and ownership working with the Account Owner).
  • Where applicable, root cause/s of recurring exceptions should be determined and documented (working alongside the Account Owner and Exception Owner).
  • Obtain from Account owner and report the P&L at risk in eRecon including any operational reserves taken
  • Appropriate action plans in place to resolve exceptions are accurately reported in eRecon. Where applicable, escalations have been done in accordance with the Balance Sheet Escalation Protocol.

• Play a key role in supporting implementation of strategic ledger by participating in the UAT for the reconciliation function
• Support escalation of material reconciliation exceptions in coordination with Account Owners.
• Support reconciliation segment leads for coordination of all Internal and External Audits, Regulatory interfacing related to the CSDO Balance Sheet Reconciliation function.
• Drive timely, complete and accurate attestation of all owned GL account keys in compliance with BSR&S Policy, reduce red account balances and any risk exposure
• Support reconciliation segment leads in partnering with BSG to drive monthly Account Review Forum (ARF) with Account Owners Groups and senior controllers and ensure all significant reconciliation and substantiation exceptions are highlighted and discussed for remediation.
• Support reconciliation segment leads to partner with Controller Transformation group to improve efficiency, effectiveness, productivity, and/or control.

TALENT DEVELOPMENT

• Drive best in class knowledge management practices.
• Interact effectively in team meetings, providing inputs.
• Is instrumental in building trust and confidence within the team, mentor junior colleagues and is approachable to the team

ENHANCING CONTROLS

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices.
• Active participation in global Internal Audits as well as KPMG audit engagements
• Maintain appropriatedocumentation/controlsto ensure the integrity of financial, regulatory and management information
• Support creation of effective control environment to ensure adherence with all internal and external policies and procedures. Direct and coordinate audits and internal reviews
• Drive zero tolerance culture on control breaches
• Drive and coordinate remediation of all high and medium risk EUCs

As a successful candidate, you’d ideally have the following skills and exposure:

• The ideal candidate will have extensive years (3+) of proven experience related to accounting, financial reporting and/ or product control.
• Ability to analyze complex set of financial data and knowledge of US GAAP / IFRS preferably in banking / financial services environment.
• Ability to influence peers and business partners to take action necessary to achieve goals
• Proficiency with MS Project and MS Office Suite
• Financial management competencies
• Demonstrated ability to manage in a complex and dynamic environment
• Team building and mentoring skills are preferred
• Self-motivated with the ability to make decisions in the absence of detailed instructions
• Ability to support implementations and work closely with project teams
• Ability to coordinate with team members in distributed geographic environments
• Ability to work across functional areas

Bachelor's/University degree or equivalent experience

Time Type:

Responsibilities:

• The Application Support Analyst is responsible having a good understanding of apps support procedures and concepts and basic knowledge of other technical areas to maintain, identify and define enhancements to existing applications and their operating environments; thus making recommendations for improvements.
• Analyzes existing system logic and uses evaluative judgment to make recommendations and implement enhancements or fixes.
• Formulates and defines scope and objectives for changes through research and fact-finding combined with a basic understanding of business systems and industry standards; documents requirements.
• Partners with appropriate development and production support areas.
• Participates in validation and testing activities.
• Applies good understanding of how the team interacts with others in accomplishing the objectives of the area.
• Assesses the applicability of previous or similar experiences and evaluates options under circumstances not covered by procedures.
• Has limited but direct impact on the business through quality of activities provided; impacts team and closely related teams.
• Exchanges ideas and information in a concise and logical manner.
• Performs other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years experience or interest about apps support procedures, concepts and of other technical areas.
• Participation in some process improvements.
• Be able to work under pressure
• Analytical and troubleshooting skills.
• Knowledge in banking applications and server infrastructure
• Good interpersonal and communication skills, great teammate

Education:

• Bachelor’s/University degree or equivalent experience

Time Type:

Responsible for daily transaction processing; ensuring that all items are handled in a controlled and compliant manner according to all internal policies and procedures, and external rules and regulations. This role often entails assisting with invoice processing, payment management, vendor communication, and resolving issues related to the P2P process.

• Perform compliance check, approve and coordinate approval of orders.
• Maintain service levels to customers, evidenced by performance indicators and meet all audit guidelines ensuring adherence to Citi process and procedures
• Manage purchasing catalogue content. Obtain long-term quotes for catalogues without contract base; ensure all frequently purchased items are included in the catalogues
• Respond to clients and supplier inquiries and clarify requirements and provide information as needed
• Additionally, participate in key projects, programs and initiatives to support the goals and objectives of the organization.

Invoice Processing:

• Reviewing and verifying vendor invoices for accuracy and completeness.
• Ensuring adherence to company policies and tax regulations.
• Communicating with internal and external stakeholders to resolve invoice-related issues.

Payment Management:

• Managing payments, including verifying payment proposals and resolving disputes.
• Ensuring timely and efficient payment processing.

Issue Resolution:

• Resolving escalated issues related to the P2P process.
• Identifying and addressing bottlenecks and problems in the P2P cycle.

Process Improvement:

• Participating in continuous improvement initiatives to optimize P2P processes.
• Assisting in process documentation and training.

Reporting and Analysis:

• Assisting with monthly/quarterly reporting, audits, and process documentation.
• Analyzing data and providing insights to improve P2P operations.

Compliance:

• Ensuring compliance with company policies, controls, and procedures.
• Assisting with internal and external audit requests.

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Excel, Word, etc.).
• Experience with P2P & ERP systems is often a plus.
• Knowledge of accounting principles and financial systems.
• Ability to work independently and as part of a team.
• Attention to detail and accuracy.
• Ability to handle multiple tasks and prioritize work effectively.

Time Type:

Responsibilities:

• Participating in the design, development, delivery and maintenance of best-in-class Compliance programs, policies and practices for ICRM.
• Analyzing complex comparative data, preparing and presenting regional and global reports related to compliance risk assessments, and monitoring of compliance related issues.
• Reviewing materials to ensure compliance with various regulatory and legal requirements and to ensure compliance risks are appropriately identified and addressed.
• Investigating and responding to compliance risk issues. Investigating regulatory inquiries, preparing required documentation, making recommendations to senior management on how to proceed, and preparing responses for the regulatory inquiries.
• Overseeing the monitoring of adherence to Citi’s Compliance Risk Policies and relevant procedures and preparation, editing, and maintenance of Compliance program related materials.
• Interacting and working with other areas within Citi, as necessary.
• Keeping abreast of regulatory changes, new regulations and internal policy changes in order to further identify new key risk areas.
• Additional duties as assigned.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Over 10 years of relevant experience of Compliance laws, rules, regulations, risks and typologies
• Must be a self-starter, flexible, innovative and adaptive
• Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
• Strong written and verbal communication and interpersonal skills
• Ability to both work collaboratively and independently; ability to navigate a complex organization
• Advanced analytical skills
• Ability to both work independently and collaborate with team members
• Excellent project management and organizational skills and capability to handle multiple projects at one time
• Proficient in MS Office applications (Excel, Word, PowerPoint)
• Demonstrated knowledge in area of focus

Education:

• Bachelor’s degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience in area of focus; Advanced degree a plus

Knowledge of Monitoring & Testing RBI regulations

Time Type: