Vice President - Books Records Market Operations jobs at Citi Group in India, Pune

The Digital Tech Program Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

ole and Responsibility:

They led by example, fostering an environment of trust, empathy and empowerment

The Senior SM primary responsibilities include

The SSM works closely with Product Management/PO and other stakeholders to ensure successful delivery of the product.

Removes impediments and roadblocks within values stream or brings in value stream lead and value stream tech lead as needed

Manages risks and dependencies within value stream and /or across other values streams

Ensures the values stream works cohesively and follows processes Risk management to anticipate potential obstacles and development strategies to address them proactively

Performance monitored using metrics and feedback to identify areas of improvement

Escalating Impediments and managing risks

Coaching and mentoring

Qualifications:

8+ years Extensive experience in Agile methodologies

Exp with end-to-end system development life cycles and standards 7 years of experience in roles such as Scrum master/Senior scrum master. This experience helps build a deep understanding of Agile principles, Team dynamics and the intricacies of delivering complex projects.

Experience with tools and framework such as SAFe (Scaled agile framework), Kanban, Scrum and Lean principles is highly Advantageous

Expertise in facilitating large-Scale agile ceremonies, strong leadership and communication skills.

• Total 9 to 12 years’ of experience in that 5+ years of experience as scrum master, with at least 2+ years in a SAFe environment
• SSM or SASM certification is value add for this role
• Strong knowledge of Agile Principles, Scrum,Kanban and SAFE framework
• Experience in leading agile teams in complex environments
• Excellent facilitation, coaching, and mentoring skills

• Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
• Preferred Language is English

Education:

• Bachelor’s/University degree or equivalent experience

Role and Responsibility:

They led by example, fostering an environment of trust, empathy and empowerment

The Senior SM primary responsibilities include

The SSM works closely with Product Management/PO and other stakeholders to ensure successful delivery of the product.

Removes impediments and roadblocks within values stream or brings in value stream lead and value stream tech lead as needed

Manages risks and dependencies within value stream and /or across other values streams

Ensures the values stream works cohesively and follows processes Risk management to anticipate potential obstacles and development strategies to address them proactively

Performance monitored using metrics and feedback to identify areas of improvement

Escalating Impediments and managing risks

Coaching and mentoring

Qualifications:

Extensive experience in Agile methodologies

Exp with end-to-end system development life cycles and standards 5 to 7 years of experience in roles such as Scrum master/Senior scrum master. This experience helps build a deep understanding of Agile principles, Team dynamics and the intricacies of delivering complex projects.

Experience with tools and framework such as SAFe (Scaled agile framework), Kanban, Scrum and Lean principles is highly Advantageous

Expertise in facilitating large-Scale agile ceremonies, strong leadership and communication skills.

Time Type:

Responsibilities:

• Conduct client profile reviews for customer accounts
• Review all information and documentation ensuring compliance with local regulation and Citi standards
• Update KYC forms and client profiles according to policy requirements
• Follow up with clients to ensure information is received before due dates
• Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience, preferably in control/risk or Compliance (AML/KYC) function
• Experience in banking operations, preferably in the client account opening and pre-requirements process
• Knowledge of local AML legislation is an advantage
• Strong English language knowledge is a must
• Analytical skills
• Accuracy and strong attention to details
• Time management and planning skills
• Ability to set up trusted relations with internal and external partners and adopt to a fast changing environment
• Bachelor's degree/University degree or equivalent experience

What is in it for you?

• Competitive salary.
• Advanced social package: voluntary medical insurance (with dentistry and ability to insure relatives), life and accidental insurance, additional annual leave days, additional sick leave compensation, lunch allowance, fitness membership etc.
• Corporate trainings sessions for personal growth.
• Open and transparent communication at all levels and equal opportunities for all employees.
• We foster a culture of meritocracy and diversity; we value and expect respect for others; opportunities to develop are widely available to all.

Time Type:

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.Responsibilities:

• The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
• Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
• Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
• Start of day checks, continuous monitoring, and regional handover.
• Perform same day risk reconciliations
• Develop and maintain technical support documentation.
• Identifies ways to maximize the potential of the applications used
• Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
• Ensures that storage and archiving procedures are in place and functioning correctly
• Formulates and defines scope and objectives for complex application enhancements and problem resolution
• Reviews and develops application contingency planning to ensure availability to users.
• Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
• Participate in application releases, from development, testing and deployment into production.
• Engages in post implementation analysis to ensure successful system design and functionality.
• Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
• Ensures essential procedures are followed and helps to define operating standards and processes.
• Act as a liaison between users/traders, interfacing internal technology groups and vendors.
• Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
• Acts as advisor or coach to new or lower level analysts.
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Performs other duties and functions as assigned.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years experience in an Application Support role.
• Experience installing, configuring or supporting business applications.
• Experience with some programming languages and willingness/ability to learn.
• Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
• Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
• Demonstrated analytical skills
• Issue tracking and reporting using tools
• Knowledge/ experience of problem Management Tools.
• Hands-on experience with Windows and Linux environments, including command-line operations and shell scripting.
• Python scripting skills for automation and log analysis
• Prior experience in supporting electronic trading platforms
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to communicate appropriately to relevant stakeholder

Education:

• Bachelor’s/University degree or equivalent experience

Time Type:

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Transaction Management will be responsible for supporting multiple aspects of the lending lifecycle including but not limited to loan closing and servicing coordination, facilitating complex client onboarding, data management, and quality control. The team will be accountable and responsible for operational oversight of the closing and servicing of all loan transactions of the business division being supported to ensure all internal and external requirements are met.

:

• Contribute to the build and development team to support loan origination and lifecycle management which includes large complex syndicated and bilateral loans covering but not limited to corporate, commercial, real estate, structured lending and trade.

• Assist with the creation of processes, standards, procedures, controls, training, and implementation of transaction management.

• Aid in the design and implementation of technology including testing and rollout.

• Provide training and support to transaction management staff and business constituents.

• Partner with each of the originating and coverage business lines, credit risk, operations, legal, etc.

• Ensure that quality of data, controls and processes performed meet internal policies and regulatory requirements/expectations.

• Work with lines of business, transaction management, and loan operations to define and implement operational metrics and risk and control reviews to ensure all stakeholders have end to end transparency.

• Constantly improve processes, controls and efficiencies within the group and front to back across loan lifecycle

• Participate in projects to enhance performance and efficiency.

• Take part in loan remediation and loan system testing / migrations.

• Actively manage and maintain a deal closing pipeline of loan transactions.

• Coordinate and close loan transactions/lifecycle events, capture data, store documentation, troubleshoot issues/roadblocks, perform quality control

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

:

• 5-8 years of experience

• Individual must have excellent communication, organizational and interpersonal skills.

• Individual must work well under tight deadlines, manage priorities, and complete assigned tasks with minimal management follow up.

• Candidate has quantitative skills with a high proficiency with Excel and other Microsoft based programs.

• Tableau or visualization tool familiarity

• Experience with Loan IQ, transaction capture tools, etc.

• Keen attention to detail

• Developed analytical and problem-solving abilities

• Client relationship and solution skills

• Experience within a large global team supporting wholesale lending at large financial Institution

• Knowledge of wholesale loan (syndicated / bilateral) product and business, including an understanding of legal loan documentation, loan / funding mechanics, deal structure, funds flows, etc.

• Experience working with clients under time constraints to facilitate a transaction or process.

• Proven ability to collaborate with team members, Senior management and other business constituents

• Critical decision-making capabilities including the ability to identify, escalate, and propose solutions to problems

• Ability to multi-task through the practice of strong organizational and time management skills with experience in continuously following-up with various stakeholders

• Understanding and awareness of appropriate corporate and regulatory policies in relation to Lending

• Deep understanding of operational processes supporting Wholesale lending

• Focus on achieving/exceeding key operating standards within a KPI/metrics driven culture

• Ability to work in an environment where priorities are frequently changing

Education:

• Bachelors/University degree or equivalent experience

Time Type:

Responsibilities:

• Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements
• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
• Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
• Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
• Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 13+ years of relevant experience in Apps Development or systems analysis role Business analysis, techno functional
• Liaising with tech partners across Finance and Finance (business), data deep dives, identifying patters, RCA and solutioning
• Prior Finance Industry experience, Finance back office flows such as ledger postings and flows
• Strong Sql knowledge required. Hands-on scripting experience & any prior application development experience a plus
• Strong communication and interpersonal skills
• English proficiency
• Extensive experience system analysis and in programming of software applications
• Good knowledge in Data experience
• Experience in managing and implementing successful projects
• Subject Matter Expert (SME) in at least one area of Applications Development
• Ability to adjust priorities quickly as circumstances dictate
• Demonstrated leadership and project management skills
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Finance SME

Data Experience

Time Type:

Job Summary:

The Transport Operations Manager will oversee and optimize our employee transportation services in Pune, ensuring efficiency, safety, and high service standards. This role requires strategic planning, scheduling optimization, and effective vendor management to achieve the best operational outcomes. The ideal candidate should have extensive experience in transport operations, a deep understanding of industry best practices, and strong organizational and problem-solving skills. Ensuring compliance with safety regulations and maintaining service excellence will be key priorities.

Oversee and Manage Transport Operations:

• Strategic Planning: Develop and implement strategic plans for employee transport services, ensuring efficiency and cost-effectiveness.
• Operational Management: Oversee and manage daily transport operations, ensuring timely and reliable transportation for our employees.
• Scheduling and Coordination: Develop and maintain transportation schedules, coordinating with various departments to meet their transportation needs.
• Compliance and Safety: Ensure all transportation activities comply with local regulations, safety standards, company policies andprioritizing employee safety.
• Team Management: Lead, mentor, train, and motivate the transport team, fostering a culture of excellence and accountability.
• Employee Communication: Communicate with employees regarding transport schedules, changes, and updates, ensuring clear and timely information.
• Budget Management: Monitor and manage the transportation budget, optimizing costs without compromising service quality.
• Vendor Relations: Establish and maintain strong relationships with external transportation providers and vendors to manage day to day transport service deliverables.
• Incident Management: Handle transportation-related incidents and emergencies, ensuring swift resolution and minimal disruption to employee commutes.
• Reporting and Analysis: Prepare regular reports on transport activities, performance metrics etc.
• Handling COB situations as a single point of contact
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• Bachelor's degree.
• Minimum of 7 years relevant experience in transport operations management, preferably with a focus on employee transport service.
• Proven track record of managing transport operations.
• Strong knowledge of transportation regulations and safety standards in India.
• Strong leadership, problem-solving, and communication skills.
• Proficiency in using transportation management software and tools.
• Strong analytical and problem-solving skills.
• Collaborate with internal teams (Security, Finance, Business) and external partners.
• Effective communication and interpersonal skills.

Preferred Exposure:

• Previous experience in managing large fleets and vendor relationships.
• Familiarity with GPS tracking systems and fleet management software.
• Innovative, in the transport operations space.

Personal Attributes:

• Detail-oriented, proactive, and ability to deliver under different scenarios.
• High integrity and with a commitment to confidentiality.

We celebrate diversity and are committed to creating an inclusive workplace.

Time Type:

Responsibilities:

• Work alongside bankers in underwriting requests for new and existing clients with ownership responsibility for the end to end credit process.
• Lead credit due diligence with clients and perform relevant industry and peer analysis.
• Prepare detailed written credit summaries by analyzing the business, performing detailed financial analysis, interpreting the finance need, identifying the strengths and prevailing risk factors and rendering a final credit decision that meet the Business risk and return goals.
• Prepare credit ratings and financial projections in order to assess the repayment capacity of borrowers.
• Present credit analysis to approval committees and effectively answer questions when challenged.
• Manage, negotiate and execute facility documentation following credit approval.
• Stay abreast of developments within the global economy and designated industries in order to support problem recognition and the directional strategy of the business.
• Ongoing early warning monitoring and the preparation of annual credit reviews for a portfolio of clients.
• Maintain a solid understanding of Citi’s products and services and the unique commercial bank proposition.
• Work with colleagues globally to offer credit solutions to international subsidiaries understanding local market requirements.
• Maintain compliance with Citibank credit policies / practices and regulatory policies, to ensure the business unit is in adherence and receives satisfactory ratings from internal and external auditors.
• Aid business unit goals by continuous identification of process improvements and efficiencies that reduce costs and improve customer service levels. Work with management team on prioritization and implementation of approved actions.
• Provide backup to Credit Underwriting Group Manager, lead projects and initiatives and mentor lower level Credit Officers as needed.
• Other duties as required to assist business unit and company goals

Time Type: