Technology Recruiter jobs at Citi Group in India, Pune

Job Purpose

Exposure to Financial Accounting processes, Accounting Engine and Accounting Concepts, Regulatory reporting will be preferred.

Job Background

What we offer :
• Be a part of Business Analysis team that drives many initiatives for the Digital Automation Platform.
• Participate in discussions/brainstorming sessions and define ideas and strategies for the business cases.
• Gain exposure to Digitalization of Finance in a banking organization and rich experience in Financial Processes Automation using best-of-class automation tool.

Responsibilities

• Assist with Business Analysis by driving and implementing strategic solutions in an increasingly regulated yet extremely disruptive environment.
Implement a high standard Change Management framework.
Develop change management approach to facilitate adoption and sustainable results.
Change metrics governance (definition, measurement and quality control)
• Coordinate with stakeholders and work with users to identify requirements and be responsible for Business Requirement Documents (BRD’s), using use cases, workflow, screen mock-ups, and spreadsheet models.
• Writing the Change Requirements and becoming a go-to person on Financial Close, Accounting, treasury and reporting functions. Experience with Finance regulatory reporting, and preferred experience in process automation in the Financial Accounting or Regulatory reporting space.
• Analyze current business and system processes for potential areas of improvement.
• Coordinate with business and technology partners throughout the SDLC lifecycle.
• Oversee and write test scenarios and drive UAT planning and implementation.
• Coordinate and provide analysis and interpretation of UAT results.
• Communicate and interact with multiple teams for understanding the requirements, troubleshoot an incident and provide resolution.
• Partner with technology resources to design and implement technology solutions, including documenting business and functional requirements, testing and implementation plans.

Must Have Skills

6 years' experience with hands-on business analysis experience in Finance or Risk domain. Other industry experience will not be considered.
2+ years' experience with strong knowledge of change management process preferably in the Financial Accounting, General Ledger and Financial/Regulatory Reporting processes space.
Experience of Robotic Process Automation analysis & implementation will be preferred. Exposure to KNIME will be preferred.
Ability to multi-task and manage multiple simultaneous projects and meet defined deadlines.
Creativity and independent thinking.
Consistently demonstrates clear and concise written and verbal communication
Collaborative work style; effectively interacts with partners across organizational boundaries/hierarchies.
Proficient in MS PowerPoint and MS Excel.
Good Exposure to Excel macros and EUC will be preferred.

Education:
• Bachelor’s degree/University degree or equivalent experience
•Business Analysis certification from leading associations preferred.

Time Type:

Citi’s Functions Technology is responsible for delivering Technology solutions to Citi's Functions organizations. Functions Technology mission is to optimize Citi's Technology environment by delivering world class applications, driving standardization of the production environment, reducing complexity, optimizing management of systems supporting global functions such as Compliance, Controls, Internal Audit and Risk, and introducing innovative technologies that provide new business capabilities, reduce the technology total cost of ownership, and create a competitive advantage for Citi.

Responsibilities:

• Strong data analysis capabilities (SQL, dashboards)
• Experience working on AI/ML-integrated products (e.g., Gen AI, predictive analytics) a plus.
• Workflow automation and complex business process design experience, a plus
• Develop a deep understanding of the clients’ needs, both from a business and technology perspective, and translate them into product features.
• Act as a bridge between Business and Engineering Teams, ensuring clear communication of Product requirements and deliver them in iterations following an Agile Methodology.
• Work closely with Product Manager, Product Owners, Business stakeholders and Engineering team to build and prioritize the requirements backlog.
• Own and manage the Product backlog, create and refine Epics & User stories, acceptance criteria, and drive prioritization of user stories based on business value.
• Prepare for and execute Quarterly Planning ensuring that all epics and stories are properly created, refined, ranked, pointed, and coordinated with all cross-stream dependencies for delivery.
• Collaborate with UI/UX designers to build user-friendly product features with optimized user experience through business process flow, user journey map and UI wireframe creation.
• Work in an Agile environment, driving sprints and releases ensuring timely delivery of product features with high quality.
• Partner with Scrum masters, Engineering teams, and Quality Assurance teams to ensure smooth sprint execution.
• Adapt to change, anticipate and manage risk, remove impediments and accelerate time-to-market.
• Get user feedback on Product features to refine the backlog with an aim to improve customer experience.

Qualifications:

• 6-8 years overall experience in business analysis with 3+ years of relevant experience as an Agile Product Owner, or other product-focused role delivering end-to-end solutions for enterprise applications, preferably in a financial institution.
• Successful track record of developing and delivering products within deadlines and commitments in a fast-paced environment.
• Possess excellent verbal and written communication skills with the ability to engage stakeholders and team members to drive collaboration and alignment.
• Strong analytical skills with the ability to analyze complex business problems to articulate requirements describing process & data flows, functional requirements, user interactions and technical solutions with attention to detail.
• Experience working with users and UX teams to develop user journey maps, wireframes and mock-ups to drive UI/UX design discussions.
• Expertise with MS Office and agile tools suites including Atlassian JIRA, Confluence or similar.
• Agile Product Owner certifications, SAFe certification a plus.
• Previous experience working in a multinational financial institution, Internal Audit or Risk Management experience a plus.

Education:

• Bachelor's degree/University degree or equivalent experience. Master's degree a plus.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

he Role

As the Engineering Lead, you’ll need to demonstrate a deep understanding of user needs and contributing to the overall product vision. Our tech stack is diverse, encompassing (but not limited to) Python, Go, TypeScript, React, Kubernetes, Mongo, and Generative AI features requiring adaptability and a willingness to learn.

Key Responsibilities:

• Build and lead a high-performing full-stack engineering team in Pune
• Work with a wide variety of Citi teams (not limited to Technology) and help them drive towards everything-as-code and adoption of Codified Controls.
• Collaborate with product and engineering teams to design, build and maintain scalable and reliable web applications and services
• Be hands-on with coding and software design to ensure adherence to high quality standards and best practices
• Mentor and nurture other engineers to help them grow their skills and expertise
• Support and drive cultural change, including instigating critical thinking about controls and processes and encouraging a culture of continuous improvement

Characteristics:

• Able to identify and solve problems effectively
• Excellent communication and collaboration skills
• Pragmatic, and a creative approach to managing risk
• An advocate of inclusion and diversity in every way
• A growth mindset and willingness to learn and adapt in a fast-paced environment
• Shows enthusiasm and develops trust through empathy
• Passionate about site reliability engineering and its impact on product development
• Connected to latest technologies, like Generative AI, and keen to put them in practice
• A self-starter with the ability to work effectively in teams and remotely

Experience:

• Proven experience as an Engineering Lead, Software Engineering Manager, or similar role
• Strong expertise in multiple programming languages (preferably Python, Go and TypeScript), frameworks, and tools
• Strong understanding of both SQL and NoSQL databases
• Demonstrated expertise of developing on a range of architectures, ideally up to and including container-based micro-services with focus on scalability, reliability, maintainability, and high performance
• Experience working in a product focused team as opposed to a project focused team is beneficial

Time Type:

Responsibilities:

• The Apps Support Intmd Analyst provides technical and business support for users of Citi Applcations.
• Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
• Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
• Act as a liaison between users/traders, interfacing internal technology groups and vendors
• Participates in disaster recovery testing
• Participate in application releases, from development, testing and deployment into production.
• perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation.
• Considers implications of the application of technology to the current environment.
• Analyzes applications to identify risks, vulnerabilities and security issues.
• Makes evaluative judgments based on analysis of factual information; resolves problems by identifying and selecting solutions Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Exchanges ideas and information
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Performs other duties and functions as assigned in a concise and logical manner.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Responsibilities:

Incident Management:

• Respond to and resolve production incidents related to Appian applications and the Appian platform, adhering to defined SLAs.
• Triage and escalate incidents to the appropriate teams (e.g., development, infrastructure) as needed.
• Perform root cause analysis (RCA) for production incidents and implement preventative measures to avoid recurrence.
• Monitoring and Alerting:
• Monitor Appian applications, servers, and integrations using monitoring tools and dashboards (e.g., Appian Monitoring Console, Dynatrace, Splunk).
• Configure and maintain alerting systems to proactively identify and address potential issues.
• Develop and refine monitoring scripts, dashboards, and alerts to improve visibility into system performance and application health.
• Problem Resolution:
• Troubleshoot and resolve technical issues related to Appian applications, including process models, data models, interfaces, and integrations.
• Analyze logs, metrics, and Appian configurations to identify the root cause of problems.
• Work with development teams to implement bug fixes, performance improvements, and enhancements.
• Maintenance and Optimization:
• Perform routine maintenance tasks, such as application deployments, server restarts, and data refreshes.
• Optimize Appian application performance by identifying and resolving bottlenecks.
• Implement and maintain automation scripts to streamline support processes and reduce manual effort.

Deployment Support:

• Support application deployments to production environments, ensuring smooth and successful releases.
• Validate deployments and perform post-deployment testing to ensure application functionality.
• Collaborate with the release management team to coordinate deployments and minimize disruptions.

Security:

• Monitor Appian security and identify potential vulnerabilities.
• Ensure compliance with security policies and best practices.
• Participate in security audits and vulnerability assessments.

Documentation:

• Create and maintain documentation for production support procedures, troubleshooting guides, and known issues.
• Document incident resolutions and RCA findings in a clear and concise manner.
• Contribute to the knowledge base for common Appian-related issues and solutions.

Collaboration and Communication:

• Collaborate with development, operations, and business teams to resolve production issues and implement improvements.
• Communicate effectively with stakeholders regarding the status of incidents, resolutions, and planned maintenance activities.
• Participate in on-call rotation to provide 24/7 support for critical systems.

Bachelor's degree in Computer Science, Information Systems, or a related field.

Experience:

• [4+] years of experience in application production support, with a focus on Appian-based applications.
• Proven experience in troubleshooting and resolving complex technical issues in a production environment.
• Experience with Appian platform administration and configuration.
• Technical Skills:
• Strong understanding of the Appian platform and its capabilities.
• Proficiency in Appian development concepts, including process modeling, data modeling, SAIL, and integrations.
• Experience with relational databases (e.g., SQL Server, Oracle, PostgreSQL) and SQL scripting.
• Experience with web services and APIs (REST, SOAP).
• Familiarity with monitoring tools such as Appian Monitoring Console, Dynatrace, Splunk, or similar.
• Knowledge of ITIL principles and best practices for incident, problem, and change management.

Other Skills:

Excellent communication and interpersonal skills.

Strong analytical and problem-solving skills.

Ability to prioritize tasks and manage time effectively in a fast-paced environment.

Time Type:

Key Responsibilities:

Quality Assurance Strategy

• Execute the QA mandate and provide oversight to drive consistent and clear QA processes, monitoring, reporting and escalation.
• Maintain common QA standards, procedures and governance processes to create and maintain consistent and best in class QA protocols.
• Review the identified issues, gain agreement on planned actions and provide strategic remediation paths for key issues.
• Partner across T&BE, 1st line Risk and Controls, 2nd and 3rd line functions to drive accountability to deliver on remediation activities.
• Define and implement future state strategies over Data Quality Assurance activities.

Quality Assurance Processes

• Proactively support T&BE \ Data Quality Assurance Head and T&BE Head of Quality Assurance in identifying and executing strategic decisions and initiatives.
• Lead a QA team and ensure on-time and quality execution of QA reviews across assigned portfolio in conformance with T&BE QA procedure. Supervise the team to ensure quality and concise QA workpapers and traceability matrix documentation. Ensure QA workflow tool is updated with accurate and complete information.
• Demonstrate expertise of risk management and control and in-depth knowledge of the assigned portfolio, Consent Order plan and interdependencies with other Issues/Regulatory Commitments.
• Supervise allocated resources and budgeted hours for the assigned portfolio to ensure any potential deviations is addressed and provide timely feedback in QA workflow tool.
• Drive positive change for T&BE to strengthen its risk management and control environment through successful Issue/RBCM remediation.
• Escalate any concerns/observations to relevant senior stakeholders and support them to identify solutions.
• Publish quality and on-time QA status reporting to T&BE leadership.
• Publish quality and on-time QA Clearance/Non-objection memo.
• Manage and mentor QA team members and support their career development within Citi.
• Drive improvement initiatives to improve the quality and efficiency of the function.
• This is a global role involving interaction with stakeholders across APAC, EMEA and NAM. Work timings accordingly will remain flexible.

Qualifications:

• Extensive experience in risk and control, supervision, issues management QA / control and monitoring processes.
• Specific subject matter expertise regarding risk and control disciplines within Data and/or Technology processes.
• Ability to effectively drive and lead change in an organization with Citigroup’s size.
• Meaningful knowledge of the risk management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance.
• Experience working horizontally across an organization and participating in enterprise-wide implementations of major policy and relevant risk programs.
• Comprehensive knowledge and understanding of strategic elements of financial, operational, technical, and regulatory environment across the company.
• Experience in data remediation activities.
• Broad understanding of relevant banking regulation and supervisory expectations for large complex financial institutions.
• Well-developed listening skills and a strong ability to engage at the executive management level by providing proactive support and advice on a variety of risk matters.
• Superior oral and written communication skills, and in particular ability to assess and contribute to the content of key risk and control reporting.
• Strong leadership skills and demonstrated experience with a proven track record in driving positive and sustained change.
• Proven record of effective communication with regulatory bodies and awareness of relevant banking regulation and supervisory expectations.
• Ability to lead by example, strong influential and interpersonal skills, used to deliver results and push the organization agenda in a complex environment.
• Strong ability to engage at the senior management level and demonstrated communication experience at different levels of organization.

Education:

Bachelor's/University degree, Master's degree preferred

Time Type:

Apps Dev Tech Lead Analyst

Division:TTS Technology, ICG (O&T)

Grade/Level:VP

Virendra Balaut

Citi has embarked on a multi-year transformation effort to simplify and modernize its legacy core banking platform. As part of the transformation, the DDA module residing within the legacy core banking platform will be migrated into a modern cloud native next generation DDA platform. The DDA platform will provide account management and transaction processing capabilities for Citi’s Institutional Clients Group (ICG) business globally.

Citi has completed the selection of the new DDA platform and is looking to hire a Development Technology Lead who would be responsible for establishing and implementing new DDA Services in coordination with the Technology team. The overall objective of this role is to lead development and programming activities. This role will report to the Head of Engineering and will be based out of Pune.

Responsibilities:

• Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements.
• Accountable for executing and driving results on large-scale efforts or multiple smaller efforts and serving as a development lead for most medium and large projects. This includes expertise with application development methodologies and standards for program analysis, design, coding, testing, debugging and implementation.
• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint.
• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation.
• Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals.
• Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions.
• Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary.
• Independent work style, requiring little or no guidance by more senior developers.
• Assist in the planning and managing of application development assignments generally involving large budgets, cross functional projects or multiple projects. This includes effectively understanding and analyzing both technical and business risks and impact.
• Expected to effectively communicate those risks to the business owners, so that they can make informed decisions.
• Accountable for providing guidance on architecturally significant efforts during the preplanning phase, and ensuring principles and best practices are followed prior to initiation of work. In doing so, closely watch and evaluate Digital roadmaps, including impacts to support upcoming journeys.
• Publish design review extensions, and provide documented guidance aligned to sprint plans and timelines.
• Provide a long-term perspective for business and technology choices; using technical judgment to vet architecture as required.
• Able to direct teams on how to develop and deliver systems that are efficient with resource usage such as hardware, runtime, performance, load, and memory requirements.
• Accountable for providing architectural guidance to the SDE’s based on best practices and in alignment with CTO guidelines and platform.
• Drive clarity and work with complete independence as business and or technical strategy is not defined.
• Provide the corresponding architectural guidance, and conduct design reviews and code reviews based on the projects assigned to your LOB. The product definition and technical planning is out of scope.
• Elaborate, bring and communicate clear metrics on Design Reviews, Code Reviews, CI/CD and Design Patterns adoption.
• Communicate progress, anticipate bottlenecks, provide escalation management, identify, assess, track and mitigate issues/risks at multiple levels. Recognize discordant views and take part in constructive dialog to resolve them.
• Demonstrate the ability to implement continuous improvement and the induction of new technology. Demonstrate examples of influence in scrum teams beyond your own area of focus.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 8-15 years of relevant experience in Apps Development or systems analysis role
• Experience of designing and delivering complex multi-system, distributed, highly available development projects.
• Proven experience of solution design and architecture in successful deliveries using technologies like microservices, big data, java etc
• Experience with architectural methodologies and frameworks. Should be aware of Architectural design pattern, design principals etc
• Should have strong hands-on experience on Java, Spring Boot, Database, JDBC, JMS, Rest Big Data /Distributed System, etc
• Should have strong hands-on experience on Unix, Observability Stack
• Experience using ALM and CICD tools like Bitbucket, TFS, Jenkins, uDeploy, BMC RLM or related tools in an agile methodology.
• Experience in Leading project solution architecture design on various levels, including high and detailed level design.
• Experience in Solution Architecture documentation and other architectural deliverables.
• Experience in providing solutions for a wide range of technologies – Java, Databae, Cloud and, Web Technologies, etc.
• Experience in working in both waterfall and Agile methodologies.
• Ability to adjust priorities quickly as circumstances dictate.
• Demonstrated leadership and project management skills.
• Consistently demonstrates clear and concise written and verbal communication.
• Experience within a banking/finance environment would be preferable.

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred.

Time Type:

The role requires a hands on Technology Product Owner to create and manage products in Risk and Control space.

Responsibilities:

• Own the product / value stream vision which will be the north star for driving strategic outcomes for the Scrum Team(s) supported
• Inspire the team to deliver upon the goals
• Lead the product functional design process and create the product roadmap based on an intimate knowledge of the users and technology
• Work in an agile environment by continuously reviewing the business needs, refining priorities, outlining milestones and deliverables, and identifying opportunities and risks
• Create features and functionalities which enable achieving business goals by collaborating with stakeholders
• Create and own the product backlog prioritizing features which enable maximizing the business value
• Facilitate backlog decomposition sessions with the technology teams to clearly define requirements from a user perspective, inclusive of acceptance criteria breaking down large stories for the team to consume in one sprint
• Partner with the technology team to break down large stories based on estimation
• Participate in the testing /review sessions and provide support for release
• Accept work completed by the team prior to release to production
• Track and report product performance post-launch to evaluate / request future investment
• Create strong feedback loops by leading the agile events seeking continuous feedback from stakeholders and incorporate in the backlog to achieve the desired outcomes
• Develop the culture of using OKRs to ensure team members align on the purpose of the work and cascade feedback related to risk and dependencies
• Participate in Scrum events representing the Product, and alignment with the Product Manager vision

Qualifications

• Bachelor’s degree or equivalent with customer centric mindset to focus on client needs
• 8+ years working in agile culture with 6+ years of relevant experience working as a lead Product Owner for a program preferably in banking domain
• Demonstrated ability to prioritize the items that maximize business value while receiving requests from multiple stakeholders at the same times
• Possess excellent communication skills with the ability to engage stakeholders and team members to drive collaboration and alignment
• Excellent problem solving and decision-making skills
• In depth analytical skills with the ability to synthesize findings
• Successful track record of developing products within deadlines and commitments
• Demonstrated experience facilitating collaborative sessions, managing customer expectations, and ensuring work is aligned with the enterprise goals and objectives.
• Expertise with agile tools suites including Atlassian, MS Teams or similar agile management tooling
• Experience with agile testing and technical engineering techniques (TDD, BDD) tools a plus
• Advanced Product Owner certifications

• Strong understanding of Risk domain preferably Operational Risk

Preferred Qualifications

• SAFE Agile certification
• Experience in risk and control area and Operational Risk
• A passion for learning and a desire for personal growth, through self-study, formal classes, or on-the-job training
• Be an active leader in the product owner community and be a mentor for the team level PO to build the skills through knowledge sharing sessions and on job support

Time Type: