Lead Application Support Engineer – Vp C13 jobs at Citi Group in India, Pune

Tech Specialist with strong analytical and technical ability with over 13 years of experience inenterprise Web applications, REST services and Workflow Processing Service developmentusing Java/J2EE technologies.

Experienced in working on medium to large enterprise projects, preferably in financial services

Knowledge/Experience:

• Should have hands on experience on designing & development of scalable, distributed applications.
• Architect large scale of applications using spark, kafka & big data technologies
• Knowledge of Hadoop architecture.
• Knowledge of frameworks – Velocity, Springs, Spring Boot.
• Knowledge of OOAD, UML and design Patterns
• Should have strong insight on OOPS concept and good hands on experience on Java (version 1.8 or above) and other java-based frameworks like Spring Batch, Spring IOC, Spring Annotation, Spring Security.
• Should have hands on experience on messaging platform like Kafka.
• Good working knowledge of JBPM as BPMN Framework is must .
• Good working knowledge of Docker, Kubernetes and OpenShift is a must .
• Should have strong knowledge of Java design patterns, microservice design patterns, event streams, event/message-based architecture, Domain driven design etc.
• Should have strong knowledge of API based architecture and SOA.
• Expertise in Server less , tomcat ( Embedded /Non-Embedded), jetty (Embedded/Non-Embedded), WebSphere, Spring Batch, Spring IOC, Spring Annotation, Spring Security
• Expertise in mocking, Junit and perf testing of solutions.
• Should possess basic Unix/Linux knowledge to be able to write and understand basic shell scripts and basic Unix commands
• Good working knowledge of in memory distributed caches (Hazelcast, Gemfire) is good to have .
• Person should have worked in Agile/DevOps Environment.
• knowledge on webserver setup and configuration with reverse proxy/ssl setup etc (preferred nginx webserver) is a plus

Good to have skills:

• Financial markets background is preferable but is not a must
• Knowledge of testing concepts ( TDD, BDD ) is a plus.
• Knowledge of ELK/App Dynamics
• Knowledge of other programming languages like Vaadin (UI Framework), Kotlin, scala, shell scripting etc is good to have.

Key Responsibilities:

• A seasoned SME and technical specialist in Client On boarding/AML/KYC/Account Opening domain
• Translate business requirements into technical documents/code
• Employ standards, frameworks and patterns while designing and developing components.
• Implement appropriate design standards, frameworks and patterns while designing and developing components
• Implement and maintain a suite of Workflow driven, Java application with RESTful services.
• Develop high quality code employing software engineering and testing best practices.
• Developing software that processes, persists and distributes data via relational and non-relational technologies
• Hands on coding, authoring unit tests/Junit, performance tests and maintaining high code quality.
• Needs to be able to react and provide quick turnaround to business requirements and management requests
• Well versed in Agile Development Life Cycle and capable to lead a team of developers.
• Partner with database developers to implement ingestion, orchestration, quality/reconciliation and distribution services
• Ability to work independently, good communication skills, has experience in working on complex and medium to large projects.

• Job Background:

• The position is based in India and is required to focus on delivery of the work, ensuring a robust design
• This role may report to the technology team lead based in Pune
• Candidate should be able to work independently and should be self-motivated
• Candidate might be required to work with vendors or third parties in joint delivery teams
• The role requires application of technical skills and knowledge of the business to develop solutions to meet business needs
• As part of large, geographically distributed team(s), the candidate may have to manage stakeholders across multiple functional areas
• The position requires analytical skills in order to filter, prioritize and validate potentially complex material, technical or business or otherwise, from multiple sources.
• The candidate will work with complex and variable issues with substantial potential impact, weighing various alternatives and balancing potentially conflicting needs

Bachelor’s degree (in science, computers, information technology or engineering)

Other Relevant Skills

The Data Science Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.Responsibilities:

• Conducts strategic data analysis, identifies insights and implications and make strategic recommendations, develops data displays that clearly communicate complex analysis.
• Mines and analyzes data from various banking platforms to drive optimization and improve data quality.
• Deliver analytics initiatives to address business problems with the ability to determine data required, assess time & effort required and establish a project plan.
• Consults with business clients to determine system functional specifications. Applies comprehensive understanding of how multiple areas collectively integrate to contribute towards achieving business objectives.
• Consults with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards; recommends solutions.
• Leads system change process from requirements through implementation; provides user and operational support of application to business users.
• Formulates and defines systems scope and objectives for complex projects through research and fact-finding combined with an understanding of applicable business systems and industry standards.
• Impacts the business directly by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Considers the business implications of the application of technology to the current business environment; identifies and communicates risks and impacts.
• Drives communication between business leaders and IT; exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
• Performs other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years experience in business and data analysis, process improvement and project management
• Ability to effectively use complex analytical, interpretive and problem solving techniques.
• Demonstrated interpersonal, verbal and written communication skills.
• Methodical attention to detail
• Experience using tools for statistical modeling of large data sets

Education:

• Bachelors (4 Year University) Degree or equivalent experience required

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

Responsibilities:

- Develop and maintain application development to complicated enterprise data lineage

- Optimize industry based tool to simplify enterprise level data complexity via data lineage

- Debug and resolve graph-related issues

- Conduct code reviews for quality assurance

- Write and maintain documentation for functionalities and APIs

- Integrate and validate third-party libraries and tools

- Manage source code using version control systems

- Implement algorithms for code generation and optimization

- Perform code refactoring for better maintainability and efficiency

- Stay updated with advancements in Data lineage technology

- Profile and benchmark compiler performance on various platforms

- Develop automated testing and verification of code base and functionality

- Analyze performance metrics to identify areas for improvement

- Participate in design and architecture discussions

- Use static and dynamic analysis tools to improve code quality

- Research new techniques and methodologies

- Contribute to and engage with open-source compiler projects

Qualifications:

• Strong understanding of Data Lineage, metadata management and reference data development and data analytics.
• Good knowledge about relational databases like Oracle, SQL / PLSQL,
• Strong knowledge in one or more of the areas of: Data lineage, application development, python or Java coding experience
• Hands on experience of any coding language and tool based configuration prior experience.
• Full Software Development Kit (SDK) development cycle experience.
• Pragmatic problem-solving and ability to work independently or as part of a team.
• Proficiency in ab-initio mHub or python programming languages.
• Proficiency with 1 or more of the following programming languages: Java, API, Python
• 2+ years of non-internship professional software development experience
• A passion for development, strong work ethic, and continuous learning.
• Experience with code optimization techniques for different hardware architectures.

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Preferred Qualifications:

- Bachelor's in computer science or related field.

- Experience relational database i.e. SQL / PLSQL, Oracle etc

- Experience with code development, metadata management, reference data, Lineage tool

- Experience with developing data lineage using tool or custom code.

- Experience in Data management and coding language

- At least 4+ years of application Ab-initio Metadata hub development experience.

and engage with open-source compiler projects

Time Type:

Responsibilities:

• Supports initiatives related to User Acceptance Testing (UAT) process and product rollout into production. Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach.
• Conducts a variety of moderately complex process monitoring, product evaluation and audit assignments; reports issues and makes recommendations for solutions.
• Ensures project standards and procedures exist, are fully clearly documented and followed throughout the software development life cycle; makes recommendations for enhanced documentation.
• Monitors products for conformance to standards; monitors processes for conformance to procedures.
• Documents findings and performs preliminary root causes analyses to provide recommended improvements.
• Ensures all corrective actions are assigned, documented and completed.
• Verifies traceability in project work products.
• Gathers, maintains and creates reports on quality metrics.
• Exhibits good understanding of procedures and concepts within own technical area and a basic knowledge of these elements in other areas.
• Requires basic understanding of how own area integrates within IT Quality to achieve objectives.
• Makes evaluative judgments based on the analysis of factual information; resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Provides informal guidance to new team members.
• Performs other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years Quality Assurance (QA) experience in BFSI Domain and should be an expertise in ETL testing & DB-related testing.
• Understanding of ETL requirements (source-to-target mappings) and Test automation experience is huge plus
• Writing basic SQLs to check record counts, data truncation, invalid data types, NULLs and data integrity, data transformation, aggregate functions testing
• Knowledge of Database objects and relational data model and experience in data validation & data analysis.
• Experience in requirement reviews & able to identify, communicate and document discrepancies
• Understanding of QA within the Software Development Lifecycle (SDLC) and QA methodologies
• Understanding of Quality Processes
• Demonstrated logical analysis skills, attention to detail and problem solving Proven ability to work to deadlines.
• Consistently demonstrates clear and concise written and verbal communication skills
• QA Experience in defining, designing & executing test cases

• Bachelor’s/University degree or equivalent experience

Time Type:

Responsibilities:

• Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements, including using script tools and analyzing/interpreting code
• Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems
• Apply fundamental knowledge of programming languages for design specifications.
• Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging
• Serve as advisor or coach to new or lower level analysts
• Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions
• Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 4-7 years of relevant experience in the Financial Service industry
• Strong experience with one or more programming languages (Python/Spark).
• Demonstrated analytical and problem-solving skills. Application performance tuning, troubleshooting experience and the implementation of these skills in Big Data domain.
• Comfortable working with large data volumes and be able to demonstrate a firm understanding of logical data structures and analysis techniques.
• Experience in Big data technologies like HDFS, Map Reduce, YARN, Apache Spark, Hive.
• Familiarity with data formats like Avro, Parquet, CSV, JSON.
• Strong systems analysis, design and architecture fundamentals, Unit Testing and other SDLC activities.
• Understanding fundamental design principles behind a scalable application.
• Experience in working with UNIX/LINUX and shell scripting.
• Good knowledge of database principles, practices with SQL.
• Application performance tuning, troubleshooting experience and the implementation of these skills in Big Data domain. Good to Have:
• Agile/Scrum methodology experience is required.
• Experience in SCMs like GIT and tools like JIRA.
• Experience in No SQL databases.
• Familiarity with build tools such as Maven and continuous integration like Jenkins/Team City.
• Familiarity with cloud and container technologies.
• Experience real time data processing - Kafka.

Requirements:

• Translate application storyboards and use cases into functional applications.
• Design, build, and maintain efficient, reusable, and reliable Python/Scala code.
• Ensure the best possible performance, quality, and responsiveness of the applications.
• Identify bottlenecks and bugs, and devise solutions to these problems.
• Develop high performance & low latency components to run Spark clusters.
• Interpreting functional requirements into design approaches those can be served through Big Data platform.
• Collaborate and partner with Global Teams based across different locations.
• Be able to propose best practices and standards.
• Perform the testing of software prototypes and transfer to the operational team.
• Processing of data using Hive, Impala & HBASE.
• Performing analysis of large data sets and derive insights.

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities.

• The position is based in India and will require the candidate to work as a BigData/SQL developer for Liquidity Management in Citigroup Ltd.

• Candidate will be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.

• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas

• Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users

• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement

• Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality

• Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems

• Ensure essential procedures are followed and help define operating standards and processes

• Serve as advisor or coach to new or lower level analysts

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 8 to 20 years of experience

• 8+ years of relevant experience in required skills.

• Strong Experience in Apache Hadoop, Spark, Spark SQL, Hive, Impala, Yarn, Talend, Hue

• Spark Calculators based on business logic/rules

• Programming and reverse engineering skills with Scala, Java, Python, SQL, Unix/Linux shell, Spark RD

• Understanding of OOP and Functional design approach.

• Big Data Reporting, Querying and analysis

• Create T SQL queries/stored Procedures/Functions/Triggers using SQL or Server 2014 and 2017 or any other any other query language

• Should have fair ETL knowledge.

• Strong writing, communication, time-management, decision-making, and basic task organization skills.

• Knowledge of software architecture, design and testing.

• Familiar with standard SDLC and Agile processes

• Knowledge of Dev-Ops tools like Jenkins/Team city/uDeploy/Harness / Github, Open shift

• Knowledge of version control tool and batch control such as GIT-bash, Autosys, control M

• Highly motivated, Needs minimal hand holding, Ability to multitask and work under pressure

• Strong Analytical and Problem solving skills; ability to analyze data for trends and quality checking

Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.Responsibilities:

• The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
• Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
• Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
• Start of day checks, continuous monitoring, and regional handover.
• Perform same day risk reconciliations
• Develop and maintain technical support documentation.
• Identifies ways to maximize the potential of the applications used
• Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
• Ensures that storage and archiving procedures are in place and functioning correctly
• Formulates and defines scope and objectives for complex application enhancements and problem resolution
• Reviews and develops application contingency planning to ensure availability to users.
• Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
• Participate in application releases, from development, testing and deployment into production.
• Engages in post implementation analysis to ensure successful system design and functionality.
• Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
• Ensures essential procedures are followed and helps to define operating standards and processes.
• Act as a liaison between users/traders, interfacing internal technology groups and vendors.
• Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
• Acts as advisor or coach to new or lower level analysts.
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Performs other duties and functions as assigned.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years experience in an Application Support role
• Good interpersonal and communication skills, great teammate.
• Strong working experience with UNIX (AIX/ Linux) environment
• Strong working experience with Databases – MongoDB, Hadoop, SQL
• Strong working experience with Cloud Computing – RedHat OpenShift, AWS EKS, etc.
• Knowledge on Genos ITRS monitoring would be an added advantage
• Experienced with issue tracking and reporting using tools
• Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
• Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
• Demonstrated analytical skills
• Issue tracking and reporting using tools
• Knowledge/ experience of problem Management Tools.
• Good all-round technical skills
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to communicate appropriately to relevant stakeholder
• Basic Business knowledge/ understanding of financial markets and products.
• Ability to communicate appropriately to relevant stakeholder

Education:

• Bachelor’s/University degree or equivalent experience

Time Type: