Vice President Workforce Management Organization Design Governance Lead jobs at Citi Group in India, Chennai

Responsibilities:

• Conducts strategic data analysis, identifies insights and implications and make strategic recommendations, develops data displays that clearly communicate complex analysis.
• Mines and analyzes data from various banking platforms to drive optimization and improve data quality.
• Deliver analytics initiatives to address business problems with the ability to determine data required, assess time & effort required and establish a project plan.
• Consults with business clients to identify system functional specifications. Applies comprehensive understanding of how multiple areas collectively integrate to contribute towards achieving business goals.
• Consults with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards; recommends solutions.
• Leads system change process from requirements through implementation; provides user and operational support of application to business users.
• Formulates and defines systems scope and goals for complex projects through research and fact-finding combined with an understanding of applicable business systems and industry standards.
• Impacts the business directly by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Considers the business implications of the application of technology to the current business environment; identifies and communicates risks and impacts.
• Drives communication between business leaders and IT; exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
• Conduct workflow analysis, business process modeling; develop use cases, test plans, and business rules; assist in user acceptance testing.
• Collaborate on design and implementation of workflow solutions that provide long term scalability, reliability, and performance, and integration with reporting.
• Develop in-depth knowledge and proficiency of supported business areas and engage business partners in evaluating opportunities for process integration and refinement.
• Gather requirements and provide solutions across Business Sectors
• Partner with cross functional teams to analyze, deconstruct, and map current state process and identify improvement opportunities including creation of target operation models.
• Assist in negotiating for resources owned by other areas in order ensure required work is completed on schedule
• Develop and maintain documentation on an ongoing basis, and train new and existing users
• Direct the communication of status, issue, and risk disposition to all stakeholders, including Senior Management
• Direct the identification of risks which impact project delivery and ensure mitigation strategies are developed and executed when necessary
• Ensure that work flow business case / cost benefit analyses are in line with business objectives
• Deliver coherent and concise communications detailing the scope, progress and results of initiatives underway
• Develop strategies to reduce costs, manage risk, and enhance services
• Deploy influencing and matrix management skills in order to ensure technology solutions meet business requirements
• Performs other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• MBA or Advanced Degree Information Systems, Business Analysis / Computer Science
• 6-10 years experience using tools for statistical modeling of large data sets
• Process Improvement or Project Management experience

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Responsibilities:

• Manage multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
• Provide strategic influence and exercise control over resources, budget management and planning while monitoring end results
• Utilize in-depth knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues
• Ensure essential procedures are followed and contribute to defining standards
• Integrate in-depth knowledge of applications development with overall technology function to achieve established goals
• Provide evaluative judgement based on analysis of facts in complicated, unique, and dynamic situations including drawing from internal and external sources
• Influence and negotiate with senior leaders across functions, as well as communicate with external parties as necessary
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years of relevant experience
• Experience in applications development
• Experience in management
• Experience managing global technology teams
• Working knowledge of industry practices and standards
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

Required Skills (Essential)

• Programming skills – including concurrent, parallel and distributed systems programming

• Expert level knowledge of Java

• Expert level experience with HTTP, ReSTful web services and API design

• Messaging technologies (Kafka)

• Experience with Bigdata technologies Developer Hadoop , Apache Spark ,Python, PySpark

• Experience with Reactive Streams

Desirable Skills:

• Messaging technologies

• Familiarity with hadoop SQL interfaces like hive, spark sql, etc.

• Experience with Kubernetes

• Good understanding of the Linux OS

• Experience with Gradle, maven would be beneficial

Time Type:

Pega Senior Programmer Analyst is lead development position responsible for driving strategic business process management initiatives using Pega technologies. Will be a key member of a dynamic team with responsibility below:

• Drive all aspects of project lifecycle. Partner with IT vendors and business to define requirements and develop functional specifications. Design, estimate, build and deploy Pega PRPC application as well as perform project oversight.
• Utilize in-depth knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement
• Consult with users/clients and other technology groups on issues and recommend / install programming solutions
• develop solutions for updating or improving existing applications and infrastructure to meet IT commitments to the business
• Ensure essential procedures are followed and help define operating standards and processes
• Serve as advisor or coach to new or lower level analysts

Technical Skills:

• 10+ years of hands-on experience working on Business Process Management (BPM) solutions demonstrating expertise on Pega Infinity
• Proficient in application design and development using Pega Infinity 8.3 or higher
• Proficient in SQL with working knowledge of designing relational databases in Oracle
• Should have at-least CSSA certification; LSA highly preferred.
• Hands on experience on Cosmos, Survey and DX APIs will be a big plus
• Knowledge of Rest Web Services, Micro Services and CI/CD is a plus
• Knowledge of cloud technology or Pega deployment on containers is a plus
• Experience in Agile methodology and CI/CD is a plus

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Job Description

The Program Mgmt Intmd Analyst is accountable for end to Execution of Quality Assurance Testing on TPM Controls . The candidate will be Executing Testing Activities to meet the QA Objectives. Incumbent will require a comprehensive understanding of multiple areas within the P&TPM function and how these interact in order to achieve the overall QA objectives. A proactive identification of issues and an in-depth understanding of the business impact of issues along with root cause identification will be requires. Excellent communication skills are required in order to negotiate internally as well as externally, often at a senior level. Accountable for the end results of the Quality Assurance on Activities Assigned

Responsibilities:

• Quality Assurance
  • Testing, quality assurance, issue identification, remediation and reporting
  • Support Timely Execution of QA Activities for TPM MCA Monitoring

Qualifications:

• 10+ years of relevant experience in the field of Audit, Quality Assurance or Control Testing (3+ Years in Case of Chartered Accountants)
• Good negotiation, influencing and stakeholder management skills

Skills:

• Excellent communication skills and fluent in English, both oral and written, with the ability to articulate complex and sensitive issues to management
• Leadership skills with ability to engage and collaborate across geographic locations
• Cross-cultural and cross-functional collaboration skills
• Executive management presence and presentation skills
• Ability to organize and prioritize multiple deliverables and tasks
• Excellent analytical skills and the ability to present information in a succinct format to management
• Attention to detail and ability to develop and manage budgets, forecasts, capacity plans
• Proactive problem-solving and decision-making, with the ability to exercise sound, timely and independent judgment
• Proficient in MS Office applications

Bachelor’s/University degree or equivalent experience, potentially Masters degree or Chartered Accountant

Time Type:

Responsibilities:

• Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements
• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
• Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
• Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
• Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 13+ years of relevant experience in Apps Development or systems analysis role and in Java Technologies along with SpringBoot & Microservices.
• Hands on Experience in React JS.
• Extensive experience system analysis and in programming of software applications
• Experience in managing and implementing successful projects
• Subject Matter Expert (SME) in at least one area of Applications Development
• Ability to adjust priorities quickly as circumstances dictate
• Demonstrated leadership and project management skills
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Responsibilities:

• Accountable for executing and driving results on large-scale efforts or multiple smaller efforts and serving as a development lead for most medium and large projects. This includes expertise with application development methodologies and standards for program analysis, design, coding, testing, debugging and implementation.
• Accountable for exhibiting a strong understanding of client core business functions.
• Required to support situations in which end user consultation is required to identify system function specifications and incorporate them into overall system design and delivery. Additionally, utilize comprehensive knowledge of multiple areas within technology to achieve technological objectives.
• Independent work style, requiring little or no guidance by more senior developers. Decisions will make a significant, measurable impact on the business goals for the client organization. During team discussions you will play a significant role with TPMs and engineering managers to determine potential risks to a schedule.
• Assist in the planning and managing of application development assignments generally involving large budgets, cross functional projects or multiple projects. This includes effectively understanding and analyzing both technical and business risks and impact.
• Expected to effectively communicate those risks to the business owners, so that they can make informed decisions.
• Accountable for providing guidance on architecturally significant efforts during the preplanning phase, and ensuring principles and best practices are followed prior to initiation of work. In doing so, closely watch and evaluate Digital roadmaps, including impacts to support upcoming journeys.
• Publish design review extensions, and provide documented guidance aligned to sprint plans and timelines.
• Be part of the design review board that will focus on the design process, search for generic patterns, and, at the same time, share best practices across the organization.
• Publish design patterns across lines of business and domain commonalities. Drive design reviews for Next Gen Architecture (NGA) and Plan of Record (POR) projects, supporting design principles and best practices.
• Participate in micro services and NGA code reviews.
• Empower SDEs and their teams by mentoring and coaching.
• Have a comprehensive understanding of the business domain, the systems, and the products in your space. Understand their accountabilities, boundaries, limitations, scale factors and the reasons behind architectural decisions.
• Provide a long-term perspective for business and technology choices; using technical judgment to vet architecture as required.
• Able to direct teams on how to develop and deliver systems that are efficient with resource usage such as hardware, runtime, performance, load, and memory requirements.
• Responsible for broader design decisions and development of long-term strategies that significantly influence the development process and standards.
• Accountable for Design Reviews of Agile and Plan of Record (POR) projects as well as accountable for Code Reviews of Next Gen Architecture (NGA) projects and are expected to elaborate, promote and communicate Design Patterns applicable to NGA architectures and solutions.
• Accountable for providing architectural guidance to the SDE’s based on best practices and in alignment with CTO guidelines and platform.
• Drive clarity and work with complete independence as business and or technical strategy is not defined.
• Provide the corresponding architectural guidance, and conduct design reviews and code reviews based on the projects assigned to your LOB. The product definition and technical planning is out of scope.
• Accountable for the overall strategy and for driving the teams inside and outside of your organization to deliver expected results. Drive mindful discussion with business and technical stakeholders that lead to timely decisions. Participate in discussions to drive smart trade-off decisions that balance efforts, delivery timelines, features, and technical constraints. Identify and remove blockers and always find the path forward in challenging situations.
• Create plans that have a clear path to delivery. Solve for dependencies between agile and waterfall delivery efforts. Help your teams organize for delivery while maximizing resources for the greater good of the Digital organization. Understand engineering best practices and apply best practices to the software development lifecycle (SDLC)
• Accountable for Design Reviews for Citi Agile and POR projects as well as Code Reviews for the NGA projects. Accountable for providing architectural guidance to the SDE’s based on best practices and in alignment with CTO guidelines and platform. Elaborate, promote and communicate Design Patterns applicable to NGA architectures and solutions.
• Elaborate, bring and communicate clear metrics on Design Reviews, Code Reviews, CI/CD and Design Patterns adoption.
• Communicate progress, anticipate bottlenecks, provide escalation management, identify, assess, track and mitigate issues/risks at multiple levels. Recognize discordant views and take part in constructive dialog to resolve them.
• Demonstrate the ability to implement continuous improvement and the induction of new technology. Demonstrate examples of influence in scrum teams beyond your own area of focus.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of relevant experience in an Apps Development role or senior level experience in an Enterprise Architecture role with subject matter expert in one or more areas.
• Exhibit expertise in all aspects of technology by understanding broader patterns and techniques as they apply to Citi’s internal and external cloud platforms (AWS, PCF, Akamai)
• Lead resources and serve as a functional SME across the company through advanced knowledge of algorithms, data structures, distributed systems, networking, use of knowledge and experience to lead, architect, and drive broader adoption forward.
• Acquire relevant technology and financial industry skills (AWS PWS) and understand all aspects of NGA technology – including innovative approaches and new opportunities.
• Demonstrate knowledge on automating code quality, code performance, unit testing, and build processing in the CI/CD.

Education:

• Bachelor’s/University degree, Master’s degree preferred

Time Type:

Responsibilities:

• Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects
• Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment
• Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives
• Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards
• Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions
• Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10-15 years of experience
• Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis
• Experience with all phases of Software Development Life Cycle
• Comprehensive knowledge of the principles of business analysis

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Description

Responsibilities:

• Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects
• Coordinate with business owners and seniors stakeholders in Markets Desks to gather high level requirements and provide detailed data analysis and recommendations keeping in mind end to end impact.
• Responsible for clean requirement documentation, requirement walkthrough to implementation team and implementation validation.
• Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10-15 years of experience. At least 10 years in Financial Services industry is preferred.
• In depth understanding with Retail Risk projects , basic understanding of Retail banking products.
• Any experience with Retail Risk application and regulatory models – CCAR, BASEL and Reporting will be preferred.
• Proficiency in MS Office (Word, Excel, Visio, PowerPoint) and SQL with extensive experience using Excel and SQL for data analysis
• Experience of working in Agile environment and on tools like JIRA and Confluence.
• Excellent communication skills and experience of handling senior stakeholders.
• Comprehensive knowledge of the principles of business analysis

Time Type: