Quality Assurance Monitoring & Testing Intermediate jobs at Citi Group in India, Chennai

Responsibilities:

• Collect, measure and analyze project management data. Identify, track and close project issues.
• Ensure creation of project scope plan and creation of project schedule.
• Forecast project costs, track actual project costs, identify variances, and revise forecasted project costs as needed.
• Create the project quality management plan, identify quality standards and metrics to measure achievement of these standards.
• Identify project risks, perform probability and impact analysis, determine responses to risks, track risks, and execute responses as needed.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Preferred experience interacting with multiple clients/users in an IT analyst role requiring strong organizational skills and business judgment.
• Demonstrated ability to methodically synthesize and analyze data with precise qualitative outputs.
• Attention to detail to ensure precision of data and overall quality of outputs.
• Experience with Microsoft Office tools (Word, Excel, PowerPoint, Visio, etc.).
• Ability to embrace and master new technologies and changing processes.
• Can work independently with minimal supervision is required, as well as ability to work effectively in a team-oriented atmosphere.
• Excellent follow-up skills with attention to detail and ability to multi-task, strong leadership skills, strong team-orientation and interpersonal skills, flexibility and strong analytical skills.
• Strong written/verbal communication skills.
• Ability to establish rapport and build effective relationships across functions, across regions, and across all levels of management.
• Motivated self-starter with a strong sense of urgency and possesses the ability to successfully manage multiple requests in a deadline-driven environment.

Qualifications:

• 7 - 10 years’ experience in relevant field
• Working knowledge on Oracle ERP Procure to Pay suite of modules or similar ERP's
• Good knowledge on Accounts Payable,
• Good knowledge on SQL/PL SQL queries
• Understanding of Oracle data models and integration with other modules
• Hands on experience in Oracle debugging techniques
• Excellent problem-solving skills

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Transaction Management will be responsible for supporting multiple aspects of the lending lifecycle including but not limited to loan closing and servicing coordination, facilitating complex client onboarding, data management, and quality control. The team will be accountable and responsible for operational oversight of the closing and servicing of all loan transactions of the business division being supported to ensure all internal and external requirements are met.

Responsibilities:

• Contribute to the build and development team to support loan origination and lifecycle management which includes large complex syndicated and bilateral loans covering but not limited to corporate, commercial, real estate, structured lending and trade.
• Assist with the creation of processes, standards, procedures, controls, training, and implementation of transaction management.
• Aid in the design and implementation of technology including testing and rollout.
• Provide training and support to transaction management staff and business constituents.
• Partner with each of the originating and coverage business lines, credit risk, operations, legal, etc.
• Ensure that quality of data, controls and processes performed meet internal policies and regulatory requirements/expectations.
• Work with lines of business, transaction management, and loan operations to define and implement operational metrics and risk and control reviews to ensure all stakeholders have end to end transparency.
• Constantly improve processes, controls and efficiencies within the group and front to back across loan lifecycle
• Participate in projects to enhance performance and efficiency.
• Take part in loan remediation and loan system testing / migrations.
• Actively manage and maintain a deal closing pipeline of loan transactions.
• Coordinate and close loan transactions/lifecycle events, capture data, store documentation, troubleshoot issues/roadblocks, perform quality control
• Focus on achieving/exceeding key operating standards within a KPI/metrics driven culture
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Minimum 1-2 years of experience
• Individual must have excellent communication, organizational and interpersonal skills.
• Ability to work well under tight deadlines, manage priorities, and complete assigned tasks with minimal management follow up.
• Strong Excel and other Microsoft based programs.
• Experience with Loan IQ, transaction capture tools, etc.
• Keen attention to detail
• Developed analytical and problem-solving abilities
• Client relationship and solution skills

Additional non-core qualifications which will be considered are:

• Experience within a large global team supporting wholesale lending at large financial Institution
• Knowledge of wholesale loan (syndicated / bilateral) product and business, including an understanding of legal loan documentation, loan a plus
• Experience working with clients under time constraints to facilitate a transaction or process.
• Proven ability to collaborate with team members, Senior management, and other business constituents
• Critical decision-making capabilities including the ability to identify, escalate, and propose solutions to problems
• Ability to manage multiple concurrent deadlines through the practice of strong organizational and time management skills
• Understanding and awareness of appropriate corporate and regulatory policies in relation to Lending
• Deep understanding of operational processes supporting Wholesale lending a plus
• Ability to work in an environment where priorities are frequently changing

Education:

• Bachelor's/University degree or equivalent experience

Anticipated Posting Close Date:

Responsibilities:

• Conducts initiatives related to User Acceptance Testing (UAT) process and product rollout into production. Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach. Responsibilities may also include software quality assurance testing.
• Conducts a variety of tests and analyses to ensure that systems and or applications meet or exceed specified standards and end-user requirements.
• Works closely with key stakeholders to understand business and functional requirements to develop test plans, test cases and scripts.
• Works complex testing assignments.
• Executes test scripts according to application requirements documentation.
• Identifies defects and recommends appropriate course of action; performs root cause analyses.
• Coordinates multiple testers and testing activities within a project.
• Retests after corrections are made to ensure problems are resolved.
• Documents, evaluates and researches test results for future replication.
• Identifies, recommends and implements process improvements to enhance testing strategies.
• Interfaces with development teams if clarification is needed on requirements or to convey test results.
• Exhibits good understanding of concepts and principles in own technical area and a basic knowledge of these elements in other areas.
• Requires basic understanding of how own area integrates within IT testing to achieve objectives.
• Makes evaluative judgments based on analysis of factual information.
• Participate in test strategy meetings,
• Has direct impact on the team and closely related teams by ensuring the quality of the tasks services information provided by self and others.
• Resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents
• Requires sound and comprehensive communication and diplomacy skills to exchange complex information.
• Provides informal guidance to new team members.
• Performs other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-9 years experienceExperience in all phases of functional testing, from test case design and execution to defect tracking and reporting
• Proven track record of developing and maintaining automated test frameworks using Selenium and Cucumber
• Good knowledge of Foreign Exchange markets and Agile methodology.
• Knowledge of the Software Development Lifecycle (SDLC) and QA methodologies Knowledge of Quality Process Knowledge of relevant operating systems, languages and database tools Knowledge of defect tracking systems and processes; including change management Knowledge of automated regression testing tools.
• Requires methodical approach to testing and problem solving.
• Specific software languages will be dependent of area of business

Education:

• Bachelor’s/University degree or equivalent experience

• Experience of working in SDLC/STLC, Agile/Scrum development process.
• Experience in writing clear and comprehensive test plans and test cases
• Strong knowledge of software QA methodologies, tools and processes
• Experience of developing stubs and drivers.
• Hands-on experience on both Black box and white box testing.
• Working knowledge on Oracle / SQL and scripting.
• Experience in test analysis and manual testing.
• Hands-on experience on developing, extending and executing test automation frameworks.
• Strong knowledge of test methodologies and experience of implementing test automation best practices.
• Functional Testing Tools (Any one)/ Frameworks - Selenium WebDriver, TestNG, Cucumber, JUnit, Selenium Grid, Test Complete
• Test Management , Tracking and Configuration Management Tools – JIRA
• Build Management Tools - Maven, Jenkins

Time Type:

Time Type:

Job Description

The Program Mgmt Intmd Analyst is accountable for end to Execution of Quality Assurance Testing on TPM Controls . The candidate will be Executing Testing Activities to meet the QA Objectives. Incumbent will require a comprehensive understanding of multiple areas within the P&TPM function and how these interact in order to achieve the overall QA objectives. A proactive identification of issues and an in-depth understanding of the business impact of issues along with root cause identification will be requires. Excellent communication skills are required in order to negotiate internally as well as externally, often at a senior level. Accountable for the end results of the Quality Assurance on Activities Assigned

Responsibilities:

• Quality Assurance
  • Testing, quality assurance, issue identification, remediation and reporting
  • Support Timely Execution of QA Activities for TPM MCA Monitoring

Qualifications:

• 10+ years of relevant experience in the field of Audit, Quality Assurance or Control Testing (3+ Years in Case of Chartered Accountants)
• Good negotiation, influencing and stakeholder management skills

Skills:

• Excellent communication skills and fluent in English, both oral and written, with the ability to articulate complex and sensitive issues to management
• Leadership skills with ability to engage and collaborate across geographic locations
• Cross-cultural and cross-functional collaboration skills
• Executive management presence and presentation skills
• Ability to organize and prioritize multiple deliverables and tasks
• Excellent analytical skills and the ability to present information in a succinct format to management
• Attention to detail and ability to develop and manage budgets, forecasts, capacity plans
• Proactive problem-solving and decision-making, with the ability to exercise sound, timely and independent judgment
• Proficient in MS Office applications

Bachelor’s/University degree or equivalent experience, potentially Masters degree or Chartered Accountant

Time Type:

Resource Management & Finance Reporting

• Preparation of monthly financial metrics and key business drivers specific to multiple businesses.
  • Financial Forecasting, Outlook & Projections
  • Managing FTE & Resource Management
• Monthly management reporting, updating reporting decks & management reviews with Senior leadership Management as required.
• Run project committee meetings ensuring all stakeholders are well informed of active projects and project prioritizations are aligned with company and department strategies.
• Presenting Dashboards of Monthly Financial Status with Leadership will be mandatory.
• Managing FTE, Resource, Travel & Yearly Budgeting will be an essential requirement.
• Reviewing financials daily during the month-end period and reporting issues to finance management, comparing Actual to plan/ forecast/ prior period to ensure correct month-end close & investigating unusual postings and/ or escalating with same to the appropriate team.
• Working as part of a diverse team spread across the region, Interaction with a wide range of people and exposure to Regional /Global Finance Owners/ stakeholders.

Governance & Controls

• Managing Risks and Issues, Compliance, controls.
• Monitoring and Reporting Progress for Senior Management
• Automate manual processes, Dashboard setup,
• Drive MCA & audit related initiatives for CRX & RPO with country stake holders.
• Manage all control processes across CRX & RPO including information security & controls.
• Define, Enhance & Simplify monitoring of Control Processes.
• Manage all BAU activities for CRX & RPO team

Personal Skills:

• Experience in Financial Reporting, Resource Management is mandatory.
• Expert in creating presentations and reporting is mandatory.
• Experience in establishing, executing, and building governance and controls in banking space
• Exposure to Banking & Financial Sector
• Thorough understanding of controls and risks associated with the consumer products
• Robust Stakeholder management and Partner Engagement skills across markets.
• Strategic thinker & Implementer through innovation.
• Strong partnering and negotiating abilities with experience in dealing with senior management.
• Willingness to take up stretched assignments and deliver exceedingly well.
• Resilient & resourceful problem solver who can manage issues including project related defects.
• Team player with a strong sense of competing priorities & interests of various stakeholders.
• Excellent communication skills for upstream and downstream teams with critical information.
• Willingness to travel, as required
• This role requires use of conceptual and innovative thinking.
• Ability to manage, develop and motivate onsite/offsite teams in delivering results both as an individual and through virtual teams.

Tools and Platforms

• Proficient in Jira , Confluence, MS Office tools like PPT, Excel, Share Point etc.
• Project management tools like PMP, MS Project, etc.
• Working Knowledge of Agile Methodologies

Basic Qualifications / Skillsets

• Master's Degree & Certification Course - Project Management Discipline
• 8 + years of experience in driving Finance Management, Project management, governance, controls functions.
• Exposure in project management in large scale projects. Ex: Large IT projects, Remediation projects
• Effective oral & written communication skills required.
• Resilient Drive to work and manage project timelines.

• Prior financial analysis and management reporting background.
• Understanding of Financial/Banking Industry is mandatory
• Seasoned Banking Professional.
• Ability to manage a team is an added requisite

Time Type:

Responsibilities:

• Performs functional, automation and regression testing and all Initiatives related to User Acceptance Testing (UAT) process and product rollout into production. The specialists will also work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach.
• Responsibility:
• Conducts a broad range of complex process monitoring, product evaluation and audit assignments.
• Follows industry quality trends; applies to current environment as appropriate. Interacts with various levels of management; communicates technology level process changes.
• Ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle.
• Monitors products for conformance to standards; monitors processes for conformance to procedures; identifies risks; ensures annual organizational reviews of standards and procedures are conducted.
• Documents findings and performs root cause analyses. Recommends solutions and improvements to existing standards and procedures; collaborates with other areas in technology to develop new standards and procedures.
• Ensures all corrective actions are assigned, documented and completed.
• Verifies traceability in project work products.
• Gathers, maintains and reports on quality metrics.
• Acts as advisor and mentor for junior members of the team.
• Analyze requirements and Execute tests, document testing requirements and processes for all applications to ensure QA policies and standards are met.
• Performs other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years experience in an IT Quality role. Ability to work independently or within groups on projects assigned
• Requires in-depth knowledge, understanding and analytical thought. Exhibits comprehensive knowledge of several areas within IT Quality and has a good understanding of the industry.
• Strong understanding of testing processes. In depth understanding of the Systems Development Lifecycle and solid experience in several phases of systems development, preferably in testing program management. Must demonstrate confidence in their abilities

Education:

• Bachelor’s/University degree, Master’s degree preferred

Time Type: