Ops Support Specialist - Chennai jobs at Citi Group in India, Chennai
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Chennai
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Citi Group Quality Intmd Analyst - C11 CHENNAI India, Tamil Nadu, Chennai
Supports initiatives related to User Acceptance Testing (UAT) process and product rollout into production. Testing specialists who work with technology project managers, UAT professionals and users to design and implement...
Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements, including using script tools and analyzing/interpreting code. Consult...
Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research. Provide team assistance, including serving as subject matter expert, leading special projects, training new...
Reconciliation and Resolution of General Ledger outages and supervise escalated issues, providing efficient and effective service to Citi’s clients. Recommending new work procedures to help streamline operations. Comprehensive knowledge of...
Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT. Consult with users and clients to solve complex system issues/problems through in-depth...
Lead and mentor a small Operation Support team (typically up to 10) through delegating daily tasks and responsibilities as well as recommending new work procedures to help streamline operations. Conduct...
Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to Citi’s clients. Identify opportunities to offer value added products and services while adhering to strict laws...
Supports initiatives related to User Acceptance Testing (UAT) process and product rollout into production. Testing specialists who work with technology project managers, UAT professionals and users to design and implement...
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