Operations Support Manager jobs at Citi Group in India, Chennai
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Job title (1)
India
Chennai
166 jobs found
13.12.2024
CG
Citi Group Ops Support Specialist - Retail India, Tamil Nadu, Chennai
Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to Citi’s clients. Identify opportunities to offer value added products and services while adhering to strict laws...
Contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e.. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and...
Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country. We believe all parents...
Conduct client profile reviews for customer accounts. Review all information and documentation ensuring compliance with local regulation and Citi standards. Update KYC forms and client profiles according to policy requirements....
Assists with business review, business requirement development, gap analysis, feasibility, and solution development with stakeholders. Coordinates across team and disseminates relevant information of project progress and challenges. Builds concise presentations...
Provide support for Treasury and Trade services, Securities, Cash, Trade, Lockbox, Derivatives, Fund Services, Foreign Exchange, etc. Open and amend Letters of Credit (L/Cs), process payments and solve customer issues...
Lead and develop a medium sized team of Fraud Agents and ensure they consistently meet performance metrics and provide effective customer service while making the proper risk assessments for Citi’s...
Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to Citi’s clients. Identify opportunities to offer value added products and services while adhering to strict laws...
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