Fraud Ops Sr Manager - C13 Chennai jobs at Citi Group in India, Chennai
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India
Chennai
328 jobs found
28.07.2024
CG
Citi Group Fraud Ops Sr Manager - C13 CHENNAI India, Tamil Nadu, Chennai
Manage one or more teams and a component of the fraud loss portfolio. Manage fraud losses and ensure the team supports the portfolio, and make decisions using a risk/reward and...
Perform complex fraud investigations with minimal supervision. Respond to complex customer requests that may not be covered by established procedures. Identify potential fraud, by assessing the validity and applicability of...
Lead and mentor a small Operation Support team (typically up to 10) through delegating daily tasks and responsibilities as well as recommending new work procedures to help streamline operations. Conduct...
Lead and develop a medium sized team of Fraud Agents and ensure they consistently meet performance metrics and provide effective customer service while making the proper risk assessments for Citi’s...
Supports Initiatives related to User Acceptance Testing (UAT) process and product rollout into production. Testing specialists who work with technology project managers, UAT professionals and users to design and implement...
Lead and mentor a small Operation Support team (typically up to 10) through delegating daily tasks and responsibilities as well as recommending new work procedures to help streamline operations. Conduct...
Code contributing member of multiple Agile teams, working to deliver sprint goals. Demonstrating deep technical knowledge and expertise in software development, including programming languages, frameworks, and best practices. Providing guidance...
Manage one or more teams and a component of the fraud loss portfolio. Manage fraud losses and ensure the team supports the portfolio, and make decisions using a risk/reward and...
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