Wita Talent Acquisition Operations Recruiting Coordinator jobs at Citi Group in Hungary

Responsibilities:

• Maintain relationship and facility data in credit systems;

• Input data accurately to various ancillary credit operating systems;

• Follow established procedures to ensure compliance with credit requirements

• Review and understand DQ (Data Quality) reports and take the appropriate action, when needed

• Receive support/collateral and credit documentation and record them in the systems;

• Ensure covenants, collateral, pledged notes are monitored and required follow-ups are addressed

• Monitor intraday exposures in credit check systems within set time frame and compliance with credit policy and internal procedures;

• Take active part in projects regarding system implementations;

• Escalate potential issues to senior level (within the chain/support teams)

• Work with other teams in identifying potential gaps and ensure the smooth operations

Requirements:

• Bachelor’s/Universitydegree or equivalent experience

• 0-3 years relevant experience

• Clear and concise written and verbal communication skills

• Proficiency in Microsoft Office with an emphasis on MS Excel

• Good analytical and problem solving skills

• Preferably Credit risk and product knowledge

• Knowledge of English and Hungarian language

We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.

• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

• Flexible work arrangements to support colleagues’ in managing work - life balance

• Continuous career progression opportunities across geographies and business lines

• Inclusive and friendly corporate culture

• Socially active employee communities with diverse networking opportunities

• Competitive compensation package with a wide range of benefits:

  • Cafeteria Program

  • Home Office Allowance - for colleagues working in hybrid and remote work models

  • Paid Parental Leave Program - maternity leave and paternity leave

  • Private Medical Care Program and onsite medical rooms at our offices

  • Pension Plan Contribution to voluntary pension fund

  • Group Life Insurance

  • Employee Assistance Program

Time Type:

Project Management:

• Develop and maintain robust, integrated project plans in UK, Europe, MEA Cluster
• Analyze UK, Europe, MEA processes to identify risks and subsequently work with project team members to formulate recommendations
• Develop program communication in the cluster
• Provide project leadership to ensure successful delivery of projects through adherence to processes and tools, identification/management of risks and issues, facilitation of/participation in key meetings, engagement of stakeholders, and on-time completion of milestones and deliverables to meet and exceed customer expectations
• Drive process efficiency projects that drive digitalization and automation, where applicable
• Ongoing review and development of current processes to increase efficiency
• Support and lead any divestiture actions plans for corporate card in the region

Program Standard Compliance:

• Drive adherence to processes and tools across project team including performing Quality Assurance reviews to monitor compliance to standards where applicable
• Maintain policy compliance by interfacing with internal global and regional senior stakeholders, business heads, legal and compliance to retain and enhance support of the programs
• Identify any risks in the process; perform end to end process reviews

Stakeholder Management:

• Interact directly and develop strong relationships with nominated cluster business representatives and cardholders to drive compliance and as an escalation point for issue resolution
• Lead stakeholder meetings to review program status and resolve issues in order to meet target deadlines
• Participate in meetings with regional Client Account Service (CAS) managers to review and optimize program administration and track all Citi Commercial Cards action items through to completion
• Partnering with Global Corporate Card Manager in UK, Europe, MEA implementations as main contact for Supply Chain Operations (RMO) and Treasury & Trade Solutions (TTS), supporting and establishing training programs, and business list of approvers

Metrics and Reporting:

• Define and monitor key performance metrics in the cluster and respond quickly to any changes or deviations
• Prepare detailed status reports for the Cluster
• Participate in weekly/monthly/quarterly program level reporting processes and reviews, including analysis and preparation of project dashboards, metrics, and materials
• Maintain customer excellence in the region

• 6+ years of professional experience, 2+ years in similar role
• Strong written and verbal communication skills In English are critical for this position
• Bachelor’s Degree/University degree
• Ability to handle pressure and prioritize workload in a multicultural environment
• Advanced problem solving and decision-making capabilities
• Excellent analytical, financial, organizational, project and time management skills
• Flexible, able to multi-task and work in a fast-paced and stressful environment
• Able to establish relationships with and influence all levels of management
• Confident and assertive in order to influence all levels of management and escalate issues in a clear and constructive manner
• Demonstrate a sense of ownership and responsiveness and takes the initiative to drive results every day
• Proven track record of Customer Service experience
• Proficient technical skills covering all Microsoft Office products including Word, Excel, Access and PowerPoint
• People Management experience is preferred

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program
• Home Office Allowance (for colleagues working in hybrid work models)
• Paid Parental Leave Program (maternity and paternity leave)
• Private Medical Care Program and onsite medical rooms at our offices
• Pension Plan Contribution to voluntary pension fund
• Group Life Insurance
• Employee Assistance Program
• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
• Flexible work arrangements to support you in managing work - life balance
• Career progression opportunities across geographies and business lines
• Socially active employee communities with diverse networking opportunities

Time Type:

What you will do:

• Maintain a professional relationship with our business partners, colleagues and external customers through effective communications and diplomacy to guide and influence IS practices.
• Coordinate complex ang highly visible IAM engagements and efforts with utilizing project management framework to meet strategic goals.
• Be responsible for IAM Ops owned project milestones and deliverables.
• Partner with IS governance programs and coordinating within IAM Ops to implement policy changes
• Understand risk and control levels for multi-functional areas for IAM Ops supported systems/applications/tools and propose revisions where necessary.
• Readily adopt automation strategies wherever practical and cost efficient.
• Partner with peers within other service delivery centers and across Global Identity and Access Management to maximize operational efficiencies and effectiveness.
• Provide project or program updates to IAM Ops leadership and our business partners through multiple channels including verbal and written media
• Proactively review IAM Ops processes to address business impacts based on metrics review, business and IAM Ops partner feedback or other sources to identify root causes and possible process improvements.
• Proactively engage in any new system development or major enhancements that affect IAM Ops services so IAM Ops can provide the appropriate support and advisory.
• Provide Information Security consulting services including interpretation and clarification of policies, procedures, standards and or concepts.
• Ensure strong program and project level governance, including monitoring and control efforts for the supported projects, in compliance with Project Management Policy and Procedures.
• Participate in the evaluation and selection of applications and systems with specific focus on IS implications, and in the planning and implementation of IS administration for IT and business driven projects.
• Support the IAM organization in meeting any ad hoc requirements from IAM Ops and IS related programs.

Your profile:

• 5-7 year’s work experience in Project Management, Information Security, or Cyber Security.
• Must be committed to the delivery of quality customer service.
• Must be a self-starter with the ability to work in a fast-paced environment.
• Deep knowledge IAM Ops and/or IAM Ops supported systems or applications
• General knowledge of Identity& Access Management practices on various platforms, applications, and systems across Citi.
• Experience with problem and incident management processes for security and identity and access management incidents.
• Extensive knowledge of global regulatory guidelines, industry standard security practices, Citi's corporate information security policies and compliance controls
• Excellent problem-solving skills.
• Excellent written and verbal communication skills required to negotiate internally and externally, often at a senior level.
• Advanced knowledge of Microsoft Office products (PowerPoint and Excel required) and IAM Ops tools
• Bachelor’s degree/University degree or equivalent experience

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program
• Home Office Allowance (for colleagues working in hybrid work models)
• Paid Parental Leave Program (maternity and paternity leave)
• Private Medical Care Program and onsite medical rooms at our offices
• Pension Plan Contribution to voluntary pension fund
• Group Life Insurance
• Employee Assistance Program
• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
• Flexible work arrangements to support you in managing work - life balance
• Career progression opportunities across geographies and business lines
• Socially active employee communities with diverse networking opportunities

Time Type:

Responsibilities:

• Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements
• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
• Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
• Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
• Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of relevant experience in Apps Development or systems analysis role
• Extensive experience system analysis and in programming of software applications
• Experience in managing and implementing successful projects
• Subject Matter Expert (SME) in at least one area of Applications Development
• Ability to adjust priorities quickly as circumstances dictate
• Demonstrated leadership and project management skills
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• Q/KDB+ programming language experience
• Strong development lifecycle understanding and capability
• Scripting (Shell)
• Unix (preferably Linux)

Time Type:

The HR Workforce Intelligence and Talent Acquisition team is responsible for optimizing the sustainable and cost effective availability and mobilization of appropriate people skills required to deliver the CSC’s committed scope of services and at the expected level of quality.

Responsibilities:

• Provide HR deliverables support related to Onboarding activities; this accurately, on time and with the highest level of customer experience focus

• Maintaining all employee data on appropriate systems and inclusive of document imaging where required

• Handle complex cases independently and provides support to other team members

• Manage daily case distribution and prioritization

• Play an integral role in process improvement, desktop procedures update and Bright Idea submission and coordination

• Proactively support organizational projects and maintains good relationship with other teams

• Support the SME as a backup during annual leaves via representing on relevant meetings and calls

• Act as a go-to contact person to peers and other teams within the HR organization

Ideal background:

• degree or equivalent experience

• Excellent communication skills in English + any additional European language is an advantage

• 1+ year of professional experience (SSC or HR)

• Proficient in Microsoft Office: Outlook, Word, Excel, Power Point

• Strong analytical and details skills

• Strong customer service orientation

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program

• Home Office Allowance (for colleagues working in hybrid work models)

• Paid Parental Leave Program (maternity and paternity leave)

• Private Medical Care Program and onsite medical rooms at our offices

• Pension Plan Contribution to voluntary pension fund

• Group Life Insurance

• Employee Assistance Program

• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

• Flexible work arrangements to support you in managing work - life balance

• Career progression opportunities across geographies and business lines

• Socially active employee communities with diverse networking opportunities

Time Type:

By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

What you’ll do

Responsible for daily transaction processing; ensuring that all items are handled in a controlled and compliant manner according to all internal policies and procedures, and external rules and regulations.

• Perform compliance check, approve and coordinate approval of orders
• Maintain service levels to customers, evidenced by performance indicators and meet all audit guidelines ensuring adherence to Citi process and procedures
• Manage purchasing catalogue content. Obtain long-term quotes for catalogues without contract base; ensure all frequently purchased items are included in the catalogues
• Respond to customer service and supplier inquiries and clarify requirements and provide information as needed
• Additionally, participate in key projects, programs and initiatives to support the goals and objectives of the organization

What we’ll need from you

• 0-2 years of experience
• Quick learning skills
• Problem solving skills
• Excellent written and spoken English
• Intermediate command of MS Suite
• Proven ability to interact effectively with diverse cultures and background
• Advantage: French or Arabic

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program
• Home Office Allowance (for colleagues working in hybrid work models)
• Paid Parental Leave Program (maternity and paternity leave)
• Private Medical Care Program and onsite medical rooms at our offices
• Pension Plan Contribution to voluntary pension fund
• Group Life Insurance
• Employee Assistance Program
• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
• Flexible work arrangements to support you in managing work - life balance
• Career progression opportunities across geographies and business lines
• Socially active employee communities with diverse networking opportunities

Time Type:

The Identity Access Management Operations (IAM Ops) is a global organization within Citi with600+ employees located across the globe; IAM OPS Budapest has200+ colleagues locally. IAM OPS manages entitlement and provisioning of access for internal Citi employees / contractors and increasingly for external Citi clients who are using Citi applications. IAM OPS works in partnership with other Citi departments to build appropriate security architecture in new applications and supports large business-driven technology projects related to information security issues.

What you will do:

• Create, modify, and delete user profiles in various systems

• Reset passwords; enable IDs based on incoming client requests

• Provide customer service via ticket management systems

• Ensure corporate information security policies are followed

• Possible shift-work including public holidays

Your profile:

• At least 1 year of relevant experience but fresh graduates are also welcomed.

• Excellent customer service orientation

• Good verbal and written communication in English .

• Being able to learn to use numerous different systems on a basic level

• Ability to set priorities; attention to details and work under pressure

• Has to be able to endure monotonous work

• Flexibility to work in various shifts

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program

• Home Office Allowance (for colleagues working in hybrid work models)

• Paid Parental Leave Program (maternity and paternity leave)

• Private Medical Care Program and onsite medical rooms at our offices

• Pension Plan Contribution to voluntary pension fund

• Group Life Insurance

• Employee Assistance Program

• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

• Flexible work arrangements to support you in managing work - life balance

• Career progression opportunities across geographies and business lines

• Socially active employee communities with diverse networking opportunities

Time Type:

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