Kyc Operations Manager - C12 jobs at Citi Group in Costa Rica

Responsibilities:

• Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices
• Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)
• Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor
• Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy
• Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards
• Maintain BSU tool
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous relevant experience preferred

Education:

• Bachelor's degree/University degree or equivalent experience

Other Relevant Skills

Responsibilities:

• Partner with internal units to ensure adequate due diligence process is carried out for customer accounts and documentation reviews
• Verify and confirm banker ownership of KYC Records to ensure continuous flow of information
• Ensure all information and documentation comply with local regulation and Citi standards
• Update and review forms according to local regulation requirements and work with Compliance to expedite documentation reviews, providing clarification as needed
• Follow up with clients to ensure information is received by due date
• Perform KYC tasks, including monitoring and tracking of KYC records and Appendix readiness, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due
• Maintain and monitor the process of approving KYC Records and Appendix with all associated parties to ensure timeliness and accuracy
• Participate and assist with the organization of weekly meetings and calls to discuss “Sustainability and Remediation” population
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant experience

Education:

• Bachelor's degree/University degree or equivalent experience

Anticipated Posting Close Date:

Responsibilities:

• Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices
• Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)
• Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor
• Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy
• Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards
• Maintain BSU tool
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous relevant experience preferred

Education:

• Bachelor's degree/University degree or equivalent experience

Ingles Intermedio

Time Type:

Responsibilities:

• Update help content used by Knowledge Hub end users to service client inquires, as needed
• Execute work assigned, including annual review certification and change requests
• Serve as liaison to business for work assignments by asking fact finding questions, following up on open items and helping with content approval
• Conduct needs assessment and update content or develop content related solutions according to business requirements
• Research and seek out solutions to inquiries on help content and all other open items related to business including policy gaps and changes
• Monitor work progression ensuring completion of assignments by requested due date
• Ensure consistent application of team process controls
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years relevant experience
• Proficient in Microsoft Office
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Self-motivated and detail oriented
• Proven organization and time management skills
• Demonstrated problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• Knowledge in service now (desirable)
• Experience in HR or Operations roles
• English intermediate- advanced

Time Type:

Responsibilities:

• Develop solution design options for enterprise-wide initiatives, evaluate the art of the possible, and devise recommendation options across several evaluation dimensions
• Recruit, build and manage a high-performance team of business analysts, data analysts, and solution architects
• Establish collaborative partnerships with local and global teams to deliver enterprise-wide innovative but pragmatic solutions
• Define and maintain cohesive front-to-back system architecture across Central Operations to reduce fragmentation, support shared services, automate controls, and reduce manual touch points
• Serve as a technology subject matter expert for internal and external stakeholders and provide direction for all firm mandated controls and compliance initiatives, all projects within the group and in creating a technology domain roadmap
• Lead architecture governance process including architecture review boards, technology assessments, and conformance to key design principles
• Partner with SMEs across the CTO organization to understand emerging engineering, architecture standards and apply them across critical initiatives
• Evaluates and tests potential architecture solution designs to ensure they meet functional and non-functional requirements
• Ensure that all integration of functions fulfill business goals
• Define necessary system enhancements to deploy new products and process enhancements
• Identify problem causality, business impact and root causes
• Exhibit knowledge of how own specialty area contributes to the business and apply knowledge of competitors, products and services
• Strong experience in data structures and its impact on design principles as well as proposals
• Advise or mentor junior team members
• Impact the solution design by influencing decisions through advice, counsel or facilitating services
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 15+ years of relevant experience in an engineering and architectural role in Cash Management, Intra-day Liquidity, Payments, Financial Ledger, Regulatory reporting areas in Financial Services
• 10+ years experience in leading teams to deliver large scale enterprise architecture initiatives within banking, financial services industry
• Strong understanding of banking systems, financial services platforms, core banking, data platforms, market infrastructure providers, and regulatory frameworks
• Experience working on large technology projects using industry-standard delivery methodologies (e.g., Agile/Scrum/Kanban)
• Experience working in enterprise architect and technology strategy roles
• Ability to develop working relationships
• Management and prioritization skills
• Strong decision making, forward thinking and creative problem-solving skills to anticipate and respond quickly to technological/market influences
• Consistently demonstrates clear and concise written and verbal communication
• Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
• Demonstrated analytic/diagnostic skills
• Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
• Ability to work under pressure and manage to tight deadlines or unexpected changes in requirements
• Ability to build and manage strong teams

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

Time Type:

• Identify, vet and address potential risks or escalated issues with the assistance of functional partners and key stakeholders
• Utilize information from regulatory changes, new regulations, and internal policy changes to further identify new key risk areas
• Analyze comparative data, prepare and present reports related to AML risk assessments, and monitor AML related issues and escalations
• Develop approaches/action plans to compliance and control issues by weighing various alternatives and balancing potentially conflicting situations
• Create and develop AML Compliance Risk Management (ACRM) standards and policies
• Advise and recommend a plan of action for management based on analysis of risk information
• Assist in coaching and training new recruits
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• 5-8 years of experience in Finance, Economics, Law, Business Admin OR a related field.
• Anti-Money Laundering (AML) certification preferred
• Knowledge of Anti-Money Laundering (AML) requirements applicable to banks
• Consistently demonstrates clear and concise written and verbal communication in English
• Proven experience with transaction monitoring and Compliance Testing.

• Bachelor’s Degree/University degree or equivalent experience

Time Type:

This role is ideal for developers with deep hands-on experience in Java and Apache Spark, combined with a strong foundation in object-oriented design principles.

Responsibilities:

• Perform detailed impact analysis for code changes with understanding of dependencies across the application components
• Design and develop scalable, high-performance code using Java and Bigdata / Java Spark
• Write high-quality, maintainable code that is modular, testable, and adheres to SOLID principles and industry-standard design patterns.
• Write robust unit tests using JUnit, with a focus on code coverage, business logic, readability and reusability.
• Perform code reviews to ensure the code follows clean design / architecture and best engineering practices.
• Operate in an environment of ownership and accountability, where quality and collaboration are core values
• Mentor a junior developers and guide them through technical challenges
• Work in a cross-functional Agile team, participate in daily stand-ups, sprint planning, retrospectives, and backlog grooming.
• Translate user stories into technical tasks and drive timely, high-quality delivery of solutions.
• Collaborate closely with Senior developers, Architects, Quality Engineers, DevOps, and Product owners to deliver high-quality code at speed

Qualifications:

• 6+ years of development experience with hands-on experience in Java, Bigdata / Java Spark, object-oriented programming (OOP)
• Experience with REST APIs, RDBMS database, and Kafka messaging systems
• Exposure to microservices architecture and containerization tools (Docker, Kubernetes)
• Proven experience leading teams and mentoring developers in a fast-paced development environment.
• Strong understanding of software development lifecycle (SDLC) and Agile methodologies
• Excellent communication skills and ability to work effectively in cross-functional teams

Education:

• Bachelor's degree/University degree or equivalent experience
• Master’s degree preferred

Anticipated Posting Close Date: