Adjustment Reduction Program – Reporting Ledger Sr Group Manager C15 jobs at Citi Group in Costa Rica

Responsibilities:

• Develop solution design options for enterprise-wide initiatives, evaluate the art of the possible, and devise recommendation options across several evaluation dimensions
• Recruit, build and manage a high-performance team of business analysts, data analysts, and solution architects
• Establish collaborative partnerships with local and global teams to deliver enterprise-wide innovative but pragmatic solutions
• Define and maintain cohesive front-to-back system architecture across Central Operations to reduce fragmentation, support shared services, automate controls, and reduce manual touch points
• Serve as a technology subject matter expert for internal and external stakeholders and provide direction for all firm mandated controls and compliance initiatives, all projects within the group and in creating a technology domain roadmap
• Lead architecture governance process including architecture review boards, technology assessments, and conformance to key design principles
• Partner with SMEs across the CTO organization to understand emerging engineering, architecture standards and apply them across critical initiatives
• Evaluates and tests potential architecture solution designs to ensure they meet functional and non-functional requirements
• Ensure that all integration of functions fulfill business goals
• Define necessary system enhancements to deploy new products and process enhancements
• Identify problem causality, business impact and root causes
• Exhibit knowledge of how own specialty area contributes to the business and apply knowledge of competitors, products and services
• Strong experience in data structures and its impact on design principles as well as proposals
• Advise or mentor junior team members
• Impact the solution design by influencing decisions through advice, counsel or facilitating services
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 15+ years of relevant experience in an engineering and architectural role in Cash Management, Intra-day Liquidity, Payments, Financial Ledger, Regulatory reporting areas in Financial Services
• 10+ years experience in leading teams to deliver large scale enterprise architecture initiatives within banking, financial services industry
• Strong understanding of banking systems, financial services platforms, core banking, data platforms, market infrastructure providers, and regulatory frameworks
• Experience working on large technology projects using industry-standard delivery methodologies (e.g., Agile/Scrum/Kanban)
• Experience working in enterprise architect and technology strategy roles
• Ability to develop working relationships
• Management and prioritization skills
• Strong decision making, forward thinking and creative problem-solving skills to anticipate and respond quickly to technological/market influences
• Consistently demonstrates clear and concise written and verbal communication
• Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
• Demonstrated analytic/diagnostic skills
• Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
• Ability to work under pressure and manage to tight deadlines or unexpected changes in requirements
• Ability to build and manage strong teams

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

Time Type:

Responsibilities:

• Supervises an accounting unit or medium team.
• Applies advanced analytical skills and knowledge of data analysis tools and methodologies as they pertain to Ops Accounting.
• Impacts the team and closely related work teams by influencing decisions through advice or facilitating services; accountable for end results.
• Typically deals with variable issues with potential broader business impact.
• Influences accounting operations decisions through advice, counsel, facilitating services to others or through joint accountability for volume, quality and timeliness of end results.
• Full supervisory responsibilities evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, etc. Responsible for training new team members.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Ability to manage teams.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 2-5 years of experience in an accounting role with previous management experience.

Education:

• Bachelors degree

Time Type:

the user interface testing of web-based training content deployed within the Citi Learning Management System and in related training delivery systems within Citi.The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities:

• Be responsible for the testing of web-based trainings for the purpose of ensuring alignment with published Citi Design and Technical standards for web-based training modules deployed within the Citi LMS and/or related training delivery systems in use within Citi.
• Test the functionality of web-based trainings on Citi configured PCs using all Citi supported web-browsers including Google Chrome and Microsoft Edge as configured using the Citi standard corporate builds and within various Citi internal platforms such as Citi Application Portal (CAP) and Citi Cloud Desktop Portal.
• Test the functionality of web-based trainings on Citi provided mobile devices as may be needed and as configured in alignment with mobile device accessibility guidelines provided by Citi.
• Be accountable for following documented test scripts when scripts are provided as well as for testing courses independent of test scripts when scripting is not applicable for covering scenarios where alignment with functionalities and design criteria are not amenable to scripting.
• Be accountable for accurately and completely logging test results using Microsoft Office applications such MS Outlook, MS Excel, MS Word, OneNote, MS PowerPoint as well as the standard set of MS Windows tools and accessories such as Paint, Snipping Tool, Windows Media Player, etc.
• Scheduling and meeting with Citi learning stakeholders who request consultative support.
• Coordinating the testing of web-based training modules among multiple individuals and/or business groups, when necessary
• Assisting in the coaching and development of junior level testers
• Meeting with course development vendors and internal developers, as needed, to troubleshoot issues with course modules and to review Alpha/Beta testing scenarios when necessary or advantageous
• Create testing plans and high-level testing scripts for manual testing of web-based trainings which cover regression testing, branching scenarios, boundary conditions, assessments, knowledge checks, content swap scenarios, and/or other relevant criteria
• Maintain internal TLSS documentation related to Technical Testing
• Use file comparison software and possibly other tools to validate regression testing and improve accuracy and turnaround times
• Consolidate feedback from multiple testers and send final feedback to stakeholders.
• Perform in-depth evaluation of basic operations and business processes, family procedures, and industry standards for business supported to identify and resolve complex problems
• Influence decisions through advice and counsel as well as facilitate services to others in area
• Serve as an analytical and/or procedural expert, representing a unit or team on cross function operational processes and project deliverables
• Liaises with multiple teams across the Operations department
• Coordinate and contribute to initiatives that support the goals of the Operations function and overall business
• Assume informal and formal leadership role within team as well as coach and train new recruits
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience
• Experience with Learning Management System is required
• Proficient in Microsoft Office
• Ability and experience working in a fast paced, high pressure environment
• Proven organization and time management skills
• Demonstrated problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication skills
• Strong customer service skills and well developed listening skills
• Experience with a case management system, preferred
• Experience supporting software and web-based applications, preferred
• Experience in Instructional Design, Development, and/or Delivery, preferred

Education:

• Bachelor’s degree/University degree or equivalent experience in a computing, information systems, training/learning, or similar field is preferred.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Qualifications:

• Minimum 5-8 years of relevant experience in HR Operations, Learning or related positions
• Advanced English level
• Experience with Learning Management Systems is required
• Proficient in Microsoft Office
• Ability and experience working in a fast paced, high pressure environment
• Proven organization and time management skills
• Demonstrated problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication skills
• Strong customer service skills and well developed listening skills
• Experience with a case management system, preferred
• Experience supporting software and web-based applications, preferred
• Experience in Instructional Design, Development, and/or Delivery, preferred

Education:

• Bachelor’s degree/University degree finished

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

The Tax Sr. Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
Responsibilities:

• Responsible for the overall management of the tax liabilities, of Citi, both directly and in connection with transactions with clients, including the related compliance, financial reporting, planning and controversy processes.
• Contributes to the planning, accounting, filing and the reporting of tax liability of the company.
• Assists in determining and compiling information required to satisfy income tax filing and related requirements at all levels of jurisdiction.
• May participate in managing payments to tax authorities in compliance with specific tax regulations.
• Resolves complex problems or transactions, where expertise is required to interpret policies, guidelines or processes.
• Manages one or more processes, reports, procedures or products, and considered analytical or procedural "expert" representing a unit or team on cross-function process or project deliverables.
• Directs day-to-day work of junior level employees.
• Perform other duties and functions as assigned
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8+ years of relevant experience

Education:

• Bachelors degree

Time Type:

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

What you'll be doing:

• Understands the business, market /country and HR needs and priorities; and translates these insights into an executable talent management/strategy globally.
• Leverages data to provide insights for HR and the business on.
• Talent management practices to HR colleagues and the business.
• Experienced in change management and project management to ensure excellent delivery of BAU and new initiatives.
• Collaborates with the Business, HRA/Recruiting/L&D, Talent Management and Engagement Partners, external experts etc., globally to execute successfully on the strategy
• In partnership with the business, SHROs, HRAs, Recruitment, L&D and other key partners, identifies, assesses, and develops talent for the Bank of the future and ensures robust succession planning for in-scope roles.
• Initiates and Designs, implements and communicates key processes related to talent review/succession planning, and talent development.Ensuring alignment with other core HR processes – e.g. performance management
• Ensures that Talent outcomes are effectively analyzed, reported and actioned and that Talent efficacy and controls measures are appropriately tracked.
• Participates in ongoing communication across the global business to engage all global employees in initiatives, processes and updates
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience
• Consistently demonstrates clear and concise written and verbal communication skills
• Proficient in Microsoft Office with an emphasis on MS Excel
• Self-motivated and detail oriented
• Proficient in Microsoft Office with an emphasis on MS Excel and PowerPoint
• Self-motivated and detail oriented
• Exceptional project management skills, with the ability to lead complex initiatives across multiple geographies and functions
• Outstanding organizational skills with the ability to manage multiple projects, priorities, and stakeholders simultaneously in a fast-paced environment
• Excellent interpersonal and communication skills, with the ability to influence and collaborate effectively with senior stakeholders
• Strategic thinker with a global mindset, capable of navigating ambiguity and driving change in a dynamic environment
• Proficiency in data analysis and reporting tools to measure program effectiveness and ROI

• Passion for talent development

Education:

• Bachelor’s/University degree, Master’s degree preferred

• English advanced (must)

Time Type:

Responsibilities:

• Address strategic issues on an ad hoc basis that are complementary to the regular planning and analysis processes
• Contribute to Quarterly Competitor Reviews, Quarterly Annotated Supplement, and Quarterly Investment Reports
• Generate flash results/highlights for Board of Directors’ reports and Executive Management reports
• Develop/coordinate processes (e.g. the annual planning and periodic forecasting processes) and review results against plans monthly including business analysis functions performed by Business Unit Managers (BUMs)
• Participate in annual budget CCAR PPNR forecasts, 3-year strategic and operating plans and monthly estimate outlook process
• Oversee the estimation of risk capital and incorporate results into management report metrics for decision processes
• Analyze key management review presentations for individual Regions and Products
• Execute time critical activities for client facing Financial Planning and Analysis teams
• Contribute to the development of review material for internal leadership and external regulator reviews
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of experience working with a variety of financial platforms
• Proficient with Microsoft Office applications
• Demonstrated presentation skills
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Responsibilities:

• Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment
• Perform program management of existing Business As Usual (BAU)/Refresh process with scope to migrate further functions globally
• Provide people management and development responsibilities and ensure team service level standards are met
• Liaise with Compliance department and senior management within business units supported
• Oversee new client onboarding and implement process enhancements to improve client onboarding experience
• Provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program
• Monitor account refresh activity daily to ensure regulatory/document requirements are met
• Perform quality reviews on new client and refresh cases, ensuring a high level of quality before cases are finalized
• Maintain ‘Book of Work’ for new system releases and enhancements to existing infrastructure
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Ability to manage teams.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 5-8 years of experience Operations Management
• Bachelor’s degree (or equivalent) in business administration, or related field
• Two or more years of proven experience in an operations management role
• Strong budget development and oversight skills
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Highly trained in conflict management and business negotiation processes
• Quality & Procedures Experience will be taking in consideration.
• KYC Knowledge

Requirementsfor Internal Candidates include:

• 90% English Level
• 85 % or more of Quality Scores on current role (three months average)
• KYC / AML Background.
• Relevant experience is required.
• Time management, presentation skills, detailed oriented, analytical thinking, problem solver.
• Soft skills such as feedback, coaching, high communication skills, team player.
• Quality and Procedures knowledge is a plus.
• 1 year on current role.
• CPWM background is a plus.
• Availability to work from 8 AM to 5 PM

Time Type: