Hr Global Head Quality Assurance Md jobs at Citi Group in Canada

Responsibilities:

• Consistently develop, execute and deliver audit reports in a timely manner, in accordance with Internal Audit and Regulatory standards
• Review and approve the Business Monitoring Quarterly summary and serve as lead reviewer for all reviews
• Collaborate with teams across the business and determine impact on overall control environment and audit approach
• Manage audit activities for a component of a product line, function, or legal entity at the regional or country level
• Leverage a comprehensive expertise to manage a team
• Advise the business on change initiatives, while advancing integrated auditing concepts and technology adoption
• Recommend interventions to issues, propose solutions for risk and control problems, partner with Directors and Managing Directors to develop approaches for broader corporate issues
• Apply in-depth understanding of Internal Audit standards, policies and regulations to a specific product or function area Qualifications.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of relevant experience
• Related certifications (CPA, ACA, CFA, CIA, CISA or similar) preferred
• Effective comprehension of business side of audit function and subject matter expertise regarding technology application
• Effective verbal, written and negotiation skills
• Effective project management skills
• Effective influencing and relationship management skills
• Demonstrated ability to remain unbiased in a diverse working environment
• CPA or Chartered Public Accountant
• SOX experience

Education:

• Bachelor's/University degree, Master's degree preferred

Other Relevant Skills

The Quality Engineer - Automation is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.Responsibilities:

• Supports initiatives related to all testing cycles, including User Acceptance Testing (UAT) process and product rollout into production. Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach.
• Hands on experience in functional and automation testing.
• Tests and analyzes a broad range of systems and applications to ensure they meet or exceed specified standards and end-user requirements.
• Work closely with key stakeholders to understand business and functional requirements to develop test plans, test cases and scripts.
• Works complex testing assignments.
• Executes test scripts according to application requirements documentation.
• Identifies defects and recommends appropriate course of action; performs root cause analyses.
• Coordinates multiple testers and testing activities within a project.
• Retests after corrections are made to ensure problems are resolved.
• Documents, evaluates and researches test results for future replication.
• Identifies, recommends and implements process improvements to enhance testing strategies.
• Analyzes requirements and design aspects of projects. Interfaces with client leads and development teams.
• Exhibits sound understanding of concepts and principles in own technical area and a basic knowledge of these elements in other areas.
• Requires in-depth understanding of how own area integrates within IT testing and has basic commercial awareness.
• Makes evaluative judgments based on analysis of factual information in complicated and novel situations.
• Participate in test strategy meetings,
• Has direct impact on the team and closely related teams by ensuring the quality of the tasks services information provided by self and others.
• Requires sound and comprehensive communication and diplomacy skills to exchange complex information.
• Provide metrics related to the cost, effort, and milestones of Quality activities on a project level
• Acts as advisor and mentor for junior members of the team.
• Regularly assumes informal/formal leadership role within teams.
• Perform other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years Testing Analyst experience
• Familiarity with the Software Development Lifecycle (SDLC) and how Quality Assurance methodology fits into the SDLC Knowledge of relevant operating systems, languages and database tools Knowledge of defect tracking systems and processes; including change management Knowledge of automated regression testing tools. Experience of testing trading platforms or similar software. Ability to work under pressure during tight dead lines
• Requires methodical approach to testing and problem solving. Requires theoretical and analytical skills, with demonstrated ability in planning and operations
• Excellent communication and stakeholder management skills with a proactive attitude, always seeking opportunities to add value
• Specific software languages will be dependent of area of business

Education:

• Bachelor’s/University degree or equivalent experience

Time Type:

What you'll be doing:

• Provide broad range of HR consulting services to the organization as well as provide advice on Human Capital areas such as talent management, organization effectiveness, and employee engagement

• Partner with senior leaders in recommending, developing, and executing their human capital strategy including assisting Technology leadership in developing, attracting, and retaining talent in line with FIT which is an optimization of workforce and control strategy

• Coach senior leaders on how to improve their individual leadership abilities, talent management skills, and inclusive leadership practices to strengthen culture

• Assess, identify, and diagnose business problems and organizational design opportunities

• Recommend staffing levels required to carry out roles and responsibilities and working to ensure compensation and development programs are in line to support the organization.

• Anticipate, evaluate, and respond appropriately to developments in the local and international environments impacting HR policy

• In partnership with the HR Discipline teams deliver strategies and interventions related to employee engagement, development, retention and culture

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

What we'll need from you:

• 10+ years of relevant experience

• Experience in people and organization design management

• Experience partnering with senior leadership and advising on complex HR matters

• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience

Time Type:

Key Responsibilities:

Quality Assurance Strategy

• Execute the QA mandate and provide oversight to drive consistent and clear QA processes, monitoring, reporting and escalation.
• Maintain common QA standards, procedures and governance processes to create and maintain consistent and best in class QA protocols.
• Review the identified issues, gain agreement on planned actions and provide strategic remediation paths for key issues.
• Partner across T&BE, 1st line Risk and Controls, 2nd and 3rd line functions to drive accountability to deliver on remediation activities.
• Define and implement future state strategies over Data Quality Assurance activities.

Quality Assurance Processes

• Proactively support T&BE \ Data Quality Assurance Head and T&BE Head of Quality Assurance in identifying and executing strategic decisions and initiatives.
• Lead a QA team and ensure on-time and quality execution of QA reviews across assigned portfolio in conformance with T&BE QA procedure. Supervise the team to ensure quality and concise QA workpapers and traceability matrix documentation. Ensure QA workflow tool is updated with accurate and complete information.
• Demonstrate expertise of risk management and control and in-depth knowledge of the assigned portfolio, Consent Order plan and interdependencies with other Issues/Regulatory Commitments.
• Supervise allocated resources and budgeted hours for the assigned portfolio to ensure any potential deviations is addressed and provide timely feedback in QA workflow tool.
• Drive positive change for T&BE to strengthen its risk management and control environment through successful Issue/RBCM remediation.
• Escalate any concerns/observations to relevant senior stakeholders and support them to identify solutions.
• Publish quality and on-time QA status reporting to T&BE leadership.
• Publish quality and on-time QA Clearance/Non-objection memo.
• Manage and mentor QA team members and support their career development within Citi.
• Drive improvement initiatives to improve the quality and efficiency of the function.
• This is a global role involving interaction with stakeholders across APAC, EMEA and NAM. Work timings accordingly will remain flexible.

Qualifications:

• Extensive experience in risk and control, supervision, issues management QA / control and monitoring processes.
• Specific subject matter expertise regarding risk and control disciplines within Data and/or Technology processes.
• Ability to effectively drive and lead change in an organization with Citigroup’s size.
• Meaningful knowledge of the risk management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance.
• Experience working horizontally across an organization and participating in enterprise-wide implementations of major policy and relevant risk programs.
• Comprehensive knowledge and understanding of strategic elements of financial, operational, technical, and regulatory environment across the company.
• Experience in data remediation activities.
• Broad understanding of relevant banking regulation and supervisory expectations for large complex financial institutions.
• Well-developed listening skills and a strong ability to engage at the executive management level by providing proactive support and advice on a variety of risk matters.
• Superior oral and written communication skills, and in particular ability to assess and contribute to the content of key risk and control reporting.
• Strong leadership skills and demonstrated experience with a proven track record in driving positive and sustained change.
• Proven record of effective communication with regulatory bodies and awareness of relevant banking regulation and supervisory expectations.
• Ability to lead by example, strong influential and interpersonal skills, used to deliver results and push the organization agenda in a complex environment.
• Strong ability to engage at the senior management level and demonstrated communication experience at different levels of organization.

Education:

Bachelor's/University degree, Master's degree preferred

Time Type:

Responsibilities:

• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas
• Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users
• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement
• Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality
• Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems
• Ensure essential procedures are followed and help define operating standards and processes
• Serve as advisor or coach to new or lower level analysts
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of application development experience
• Experience with Java, Spring Boot, and TDD
• Experience withAsynchronous Event driven microservices, Kafka
• Experience withNo SQL databases like MongoDB, Kubernetes, CI/CD
• Experience in systems analysis and programming of software applications
• Experience in managing and implementing successful projects
• Working knowledge of consulting/project management techniques/methods
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Experience with Angular will be nice to have.

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Responsibilities:

• Supports initiatives related to User Acceptance Testing (UAT) process and product rollout into production. Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach.
• Conducts a variety of moderately complex process monitoring, product evaluation and audit assignments; reports issues and makes recommendations for solutions.
• Ensures project standards and procedures exist, are fully clearly documented and followed throughout the software development life cycle; makes recommendations for enhanced documentation.
• Monitors products for conformance to standards; monitors processes for conformance to procedures.
• Documents findings and performs preliminary root causes analyses to provide recommended improvements.
• Ensures all corrective actions are assigned, documented and completed.
• Verifies traceability in project work products.
• Gathers, maintains and creates reports on quality metrics.
• Exhibits good understanding of procedures and concepts within own technical area and a basic knowledge of these elements in other areas.
• Requires basic understanding of how own area integrates within IT Quality to achieve objectives.
• Makes evaluative judgments based on the analysis of factual information; resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Provides informal guidance to new team members.
• Performs other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years Quality Assurance (QA) experience in the Financial Service industry preferred
• Experience in requirement reviews & able to identify, communicate and document discrepancies.
• Understanding of QA within the Software Development Lifecycle (SDLC) and QA methodologies
• Understanding of Quality Processes
• Demonstrated logical analysis skills, attention to detail and problem solving Proven ability to work to deadlines.
• Consistently demonstrates clear and concise written and verbal communication skills
• QA Experience in defining, designing & executing test cases

Education:

• Bachelor’s/University degree or equivalent experience

Time Type:

Time Type: