Customer Service Analyst - Officer jobs at Citi Group in Bangladesh, Dhaka
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Company (1)
Job type
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Job title (1)
Bangladesh
Dhaka
7 jobs found
30.08.2024
CG
Citi Group Customer Service Analyst - Officer Bangladesh, Dhaka Division, Dhaka
Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues. Ensures customer inquiries are answered in an efficient and...
Language: Both Japanese and English in fluent level is required. Manage and execute client transactions with respect to business and individual banking, credit and investment products. Ensure transactions are completed...
Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high impact projects. Identify and communicate risks & impacts...
Manage a portfolio of high-profile clients, ensuring queries are acknowledged, investigated and resolved timely and professionally and in line with departmental standards. Provide coaching and support to team and serve...
Controls over the set-up and management of credit facilities in line with the credit policy and approval conditions. Legal Documentation controls over review, completeness and ensuring retention in accordance with...
Perform trade verifications to ensure accuracy of booking requests. Generate and match trade confirmations according to the International Swaps and Derivatives Association (ISDA) templates. Complete settlement tasks and daily rate...
Support the analysis and submission of reports to various constituencies (local regulators, SEC, Fed, OCC, etc.) based on requirements such as US GAAP, US Regulatory, and local statutory reporting. Assist...
Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues. Ensures customer inquiries are answered in an efficient and...
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