Customer Delivery Consulting Engineer jobs at Cisco in United States, Virginia

In this role, you will deliver outstanding project management and operational support for the SEA organization. You will be responsible for driving activities that fuel the workflow of SEA’s Budget Operations activities, most notably purchase order and statement of work processing and cross-charge tracking.

• 3+ years of experience in Business Operations, with 2+ years of experience at Cisco preferred.
• Familiarity with Cisco Compliance and Procurement policies, as well as tools like Ariba/SmartBuy, Beeline, FinABC, Asana, and Excel.
• Proven track record to ensure compliance, governance, and policy adherence with a high level of integrity and attention to detail.
• Strong project management experience, with a track record of independently handling tasks while contributing to team goals.

• Ability to manage and execute budget-related transactions, including processing cross-charges in FinABC, creating C-worker SOWs in Beeline, and generating purchase orders (POs) through Ariba/SmartBuy.
• Competence and confidence guiding teams through the PO submission process using Cisco’s SOW templates, resolving discrepancies, and navigating Procurement reviews and approvals.
• Ability to support financial operations by maintaining the centralized cost center/department list, assisting with quarterly forecasting, and contributing to fiscal year planning.
• Ability to develop and maintain dashboards, pivot tables, and charts to support organizational metrics and reporting needs.
• Dedication to ensuring compliance with Procurement and Finance policies by participating in training, communicating updates, and collaborating with Global Procurement on monthly reviews.
• Bachelor’s degree (BS/BA) in a relevant field.

• Must have a current US Government Secret Clearance.
• 4 years relevant experience in Cisco Data Center compute and networking.
• Cisco Certified Network Administrator (CCNA), Cisco Certified Networking Professional (CCNP)/Data Center or equivalent skills with a focus on ACI.

• Be experienced delivering Cisco standard methodologies within our customer's infrastructure.
• Be able to demonstrate the ability to lead or guide teams made up of Cisco, Customer and Partner members in the analysis and resolution of sophisticated network problems.
• Ability to provide high-level crisis management through anticipation of issues, problems or events and actively resolving them with the Customer and Partners.
• Strong analytical and problem-solving skills with ability to solve technical problems.
• Ability to multi-task and self-start in a fast-paced team environment and work independently.

• US Government TS/SCI Clearance or Top Secret with SCI eligibility.
• 4 years relevant experience in Cisco Data Center compute and networking.
• Cisco Certified Network Administrator (CCNA), Cisco Certified Networking Professional (CCNP)/Data Center or equivalent skills with a focus on ACI.

• Be experienced delivering Cisco standard methodologies within our customer's infrastructure.
• Be able to demonstrate the ability to lead or guide teams made up of Cisco, Customer and Partner members in the analysis and resolution of sophisticated network problems.
• Ability to provide high-level crisis management through anticipation of issues, problems or events and actively resolving them with the Customer and Partners.
• Leverage good communication, consulting and customer relationship skills to create productive collaborations.
• Have the capacity to see and articulate a vision that inspires change!
• Strong analytical and problem-solving skills with ability to solve technical problems.
• Experience with Quality of Service (QoS) development and implementation.
• Ability to multi-task and self-start in a fast-paced team environment and work independently.