Cisco Meraki jobs at Cisco in United States, San Francisco

• Manage product portfolio and budget planning, ensuring resources are allocated effectively to support strategic goals.
• Assist in development and implementation of business strategies to enhance the success of both our cloud and on-premises switching portfolios.
• Identify key partners, ensure alignment, and collaborate with them at all levels of the organization to foster a culture of transparency and accountability and promote open communication.
• Establish disciplined processes, detailed project plans, clear timelines, and defined accountability to drive organization-wide operational excellence, delivering key outcomes such as Quarterly Business Outlooks (QBOs), Monthly Business Reviews (MBRs), and Objectives and Key Results (OKRs).
• Prepare and present progress reports, schedule meetings, supervise action items, and share status to completion and next steps.
• Identify and implement constant improvement through data analysis, identifying key trends, recognizing challenge areas, suggesting adjustments to stay on track, and preparing reports to enable operational improvement through the strategic management and analysis of business drivers and practices.
• Support talent review discussions and planning activities, liaison with HR partners on all Cisco best practices to support the team.

• 7+ years of experience in strategy, operations, or chief of staff roles within technology, research, or data-driven organizations.
• Bachelors degree with a concentration in Business Administration, communication, management or related field
• 5+ years experience supporting executives within a technical environment.
• 3+ years of experience supporting VP+ with Quarterly Business Outlooks (QBOs), Monthly Business Reviews (MBRs), and Objectives and Key Results (OKRs)
• Current with use of AI tools for productivity gain such as ChatGPT, Gemini or related tool.

• Advanced Education: Master’s degree or equivalent experience is a plus.
• Leadership Experience: Experience in a leadership role within a complex organization, preferably involving direct support to C-suite executives.
• Strategic Planning Expertise: Project Management Professional (PMP) certification

Your Impact

As the Senior Leader for our Global Cisco Experience Center Program, you will be the visionary force behind Cisco's worldwide network of CXCs. You will define and execute the strategy that ensures our CXCs effectively showcase the "One Cisco" narrative, drive business outcomes, and deliver unparalleled customer and partner experiences. You will lead a critical global function, championing significant transformation through process innovation and the strategic adoption of AI. This role offers the unique opportunity to directly influence how Cisco engages with its most strategic customers, making a tangible difference in our global go-to-market efforts and inspiring a globally dispersed team to achieve ambitious goals.

• Oversee the strategic direction, operational excellence, and consistent delivery of high-impact executive briefings across Cisco's 9+ global Cisco Experience Centers (CXCs).
• Lead, mentor, and inspire a globally dispersed team of Engagement Managers and Logistics Managers, fostering a culture of excellence, accountability, and continuous improvement.
• Collaborate closely with Cisco leaders, subject matter experts, and sales teams to identify compelling content and key speakers that best represent the "One Cisco" narrative.
• Lead the design, engineering, and implementation of highly automated and efficient processes for the entire CXC experience lifecycle, leveraging Artificial Intelligence (AI) and other emerging technologies.
• Establish and implement automated mechanisms to capture, analyze, and synthesize insights and feedback from executive briefings, presenting actionable recommendations to senior leadership.
• Build strong, collaborative partnerships across Cisco's Sales, Marketing, Engineering, Product, and other relevant organizations to ensure seamless integration and alignment of CXC activities.

Minimum Qualifications

• 10+ years of progressive experience in program management or operations.
• 5+ years in a leadership position overseeing global teams.
• Proven experience high-touch customer engagement programs.
• Demonstrated experience in leading significant process automation and re-engineering initiatives.
• Bachelor's degree in Business, Marketing, Technology, or a related field.

Preferred Qualifications

• Experience with AI/ML applications in business operations or customer engagement.
• Master's degree or MBA.
• Exceptional strategic thinking and problem-solving abilities, with a track record of driving impactful initiatives and setting a clear vision.
• Superior communication, presentation, and interpersonal skills, with the ability to engage effectively with senior executives.
• Strong analytical skills and a data-driven approach to decision-making, capable of translating insights into action.

• Join a passionate and collaborative team responsible for validating the Baseboard management Controller (BMC)—the embedded system at the heart of out-of-band management for Cisco UCS servers. Our team ensures the reliability and functionality of critical features such as power control, sensor monitoring, event logging, and remote diagnostics through protocols like IPMI and Redfish. We work closely across hardware, firmware, and software teams to deliver high-quality, secure, and scalable solutions that support the next generation of data center infrastructure.
• You'll be part of a dynamic and skilled Engineering team at the forefront of advancing computing technologies.
• The team is focused on developing next-generation data center products, introducing innovative methodologies, and creating scalable software solutions.
• It's a forward-looking environment that values open communication, collaborative partnerships, continuous innovation, and a strong focus on customer success.

• Responsible for the design, development, and debugging of system-level software for Cisco UCS servers.
• Develop, enhance, and maintain automation frameworks and test scripts in Python to validate functionality, usability, and performance of the system.
• Participate in the full product development lifecycle, from planning and design through implementation and testing, while proactively managing tasks, adhering to schedules, identifying risks, and ensuring the delivery of high-quality software.
• Collaborate with cross-functional teams to gather requirements and design effective automated testing strategies for new features and components.
• Prepare detailed design specifications and test plans; actively contribute to peer reviews of code, design documents, and test plans.
• Communicate clearly and effectively with team members, providing regular updates on progress, challenges, and achievements.
• Approach problem-solving with a focus on creating simple, efficient solutions to complex technical challenges.
• Must be willing to work on-site in the lab environment, collaborate with offshore teams to set up the lab infrastructure based on project requirements, and provide ongoing support as needed.

• Bachelor’s degree with 7+ years of relevant experience, or Master’s degree with 5+ years of experience in Computer Engineering, Electrical Engineering, Computer Science, or a related field.
• Software testing experience with protocols such as IPMI, iSCSI, SAN, TCP/IP, I2C, PCIe, SMBIOS, and DMTF Redfish.
• Experience in debugging BIOS, operating systems (Linux), hardware components, and platform-level issues.
• 3+ years of experience with scripting or programming languages such as Python, C, or C++ for automation and debugging purposes.

• Hands-on experience with Baseboard Management and Control (BMC) firmware testing, including validation of features such as sensor monitoring, power control, event logging, and remote media mounting.
• Solid understanding of networking concepts and protocols.
• Experience with remote management technologies and tools.
• Advanced coding skills with a thorough grasp of object-oriented programming principles.
• Familiarity with version control systems like Git and experience working within continuous integration and continuous delivery (CI/CD) environments.
• Excellent verbal and written communication skills to facilitate effective collaboration with team members and stakeholders.
• Strong analytical thinking and problem-solving abilities.
• Self-driven, proactive, and capable of working both independently and collaboratively within a team setting.
• Willingness to work in the lab environment and provide support across different time zones.

The application window is expected to close on 6/27/25.

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

This position requires that you commute to the San Jose, CA office at least 3 days a week.

The successful applicant will be performing work in a FedRAMP environment, and therefore, must be a U.S. Person (i.e., U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.

In this role, you will design, develop secure cloud infra services and lead FedRamp compliance efforts, serving as the lead to engagements and audits. You’ll review and define FedRAMP/Security needs, and recommend configurations With your expertise in AWS cloud Infra, data processing, cloud security, encryption, and vulnerability management.

• Secure Architecture Knowledge: Design and implement cloud security Infra services architectures that meet security requirements.
• Cloud Security Expertise: Recommend secure configurations for cloud services (e.g., AWS GovCloud, Azure Government), balancing FedRAMP and security best practices and DevOps.
• Building large scale real-time streaming pipelines using AWS or Kafka or Spark
• As part of this role, you will also be responsible for developing & maintaining services in a FedRAMP compliant environment
• FedRAMP-Specific Guidance: Advise on requirements like container scanning (e.g., runtime security, image integrity) and vulnerability management (e.g., risk prioritization, scan schedules).

• 6+ years of software development experience with an expert-level of experience coding in Python, and strong AWS, Cloud Infra, and database development experience
• Design and implementation experience with cloud security infrastructure services
• Security compliance experience with AWS cloud infrastructure development
• Experience working in an Agile/Scrum environment, and Dev Ops
• Bachelor degree in Computer Science or similar

• Ability to articulate design choices based on an expert understanding of the product, technology, and ROI
• Knowledge and use of Docker, cloud technologies (AWS, Infra) security
• Building large scale real-time streaming pipelines using AWS or Kafka or Spark
• Able to scope work accurately and provide reliable estimates for project milestones and completion
• Strong team collaboration and communication skills