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Jobs at Cisco in United States, Nashville
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United States
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Nashville
8 jobs found
28.07.2025
C
Cisco Technical Customer Success Manager United States, Tennessee, Nashville
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12 years of related experience. Knowledge of at least two technology architectures. Experience driving successful customer adoption and delivery of projects. Experience developing and maintaining strong executive relationships. Experience leading...
Description:
Application window is expected to close on 8/1/2025
What You'll Do
As a Customer Experience Manager, you will play a pivotal role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth of our business. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will understand their Business and Technical objectives and develop strategies that will enable them. You will be responsible for ensuring we deliver customer aligned outcomes. You will engage with both executives and technical partners within the customer.
Who You'll Work With
Who You Are
Our Minimum Qualifications for this Role
- 12 years of related experience
- Knowledge of at least two technology architectures
- Experience driving successful customer adoption and delivery of projects.
- Experience developing and maintaining strong executive relationships
- Experience leading cross-functional teams in a matrix organization
- Experience with budgeting and recurring revenue concepts, manage margin and reduce attrition.
Our Preferred Qualifications for this Role
- Drive adoption of software, services and value realization leading to successful renewal and growth. Proactively manage and mitigate renewal risk throughout customer journey and in alignment with Renewals team, leverage risk insights and adoption action plans to increase customer retention rates.
- Develop and maintain strong executive and technical influence with customers and understanding their business challenges and objectives.
- Advocate for the customer within Cisco, ensuring their needs are met and that they receive a high-quality customer experience.
- Accountable for financials including services revenue and margin and making needed strategic financial decisions.
- Build and implement Technical Adoption Plans in partnership with CSS that align with customer goals to maximize their technology investments and promote the full use of our technologies.
- Build E2E Customer plan aligning Delivery, Partner, Architecture, and Customer Success adoption strategy and execution
- Lead Customer Value Workshops and QBRs to review adoption progress and drive customers outcomes and benefits expected from Cisco products resulting in successful onboarding, adoption and renewals.
- Be a Technology Evangelist between customers and Cisco’s product teams, providing feedback to advise product development and enhancements.
- Stay up-to-date with the latest Cisco technologies, competitive landscape, and industry trends to provide expert mentorship to customers.
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22.06.2025
C
Cisco Customer Delivery Architect United States, Tennessee, Nashville
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You install, deploy, or configure Enterprise networking solutions for customers. Integrate systems to multiple enterprise applications. Transfer knowledge of implemented software and processes to customer in hands-on sessions, and by...
Description:
Your Impact
- You install, deploy, or configure Enterprise networking solutions for customers.
- Integrate systems to multiple enterprise applications.
- Transfer knowledge of implemented software and processes to customer in hands-on sessions, and by crafting customer-facing documentation.
- You're able to explain technical issues and present information in a concise manner to both technical and non-technical personnel.
- You maintain effective working relationships with assigned customers and project managers.
- You effectively work independently and as part of a team to implement solutions for customers.
- Generate network configurations from Low Level Design for highly sophisticated networks.
- Plan and implement highly sophisticated Network Upgrade and Network Migration activity.
Minimum Qualifications
- BS, CS, or University degree equivalent and 8+ years relevant experience in network engineering or network consulting support. Advanced degree strongly preferred.
- Excellent troubleshooting skills.
- Document creation of user documentation, for internal and external customer such as method of procedures, solution design, installation procedures, testing procedures, solving guides, etc.
- Experience with SD-WAN, Nexus Switching and expert knowledge in route switching architecture.
- Deep expertise in IOS-XE, BGP, OSPF, VXLAN
- Strong understanding of: IOS-XR, Catalyst Center, StackWise Virtual, ACI, NXOS, Thousand Eyes, ISE, Segmentation, Trustsec, Netflow.
- Experience with but not limited to the following platforms:
- Catalyst 8K, ASR1K, ISR4K, Cat9500/9600 Sup1, Cat6800, Cat3850, Cat9300, Cat9200, Cat9400, NCS
- Demonstrated leadership of large sophisticated projects
- Cisco Certified Internet Expert (CCIE) Routing & Switching (preferred)
- Experience in programming Python
- Can take a lead role in working/planning with clients, Account Teams, and Cisco resources to develop strategies and engage in the deployment of complex architectures and services
- Performs problem analysis and acts as technical specialist for the complex deployments and provides highest-level crisis management
- Participates, contributes, shares in the development and improvement of service offerings and delivery collateral
- Able to mentor and help develop other engineers.
- Complies with and supports company policies, processes, and utilizes relevant tools, to effectively execute the role and support Advanced Services’ strategies and goals
Preferred Qualifications
- Ability to lead a technical team.
- Set strategic technical direction for CX best practices
- Build and maintain consultative/trusted advisor relationship with clients.
- Communication skills to include conflict management, negotiation, presentation/demonstration, and written communication.
- Act as liaison between customer and different groups within Cisco.
- Identify opportunities to expand services and delivery within the client account.
- Ability to collect and present status of various workstreams within different technology domains.
- Can communicate highly complex ideas/solutions with accuracy and confidence.
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18.05.2025
C
Cisco Technical Account Executive United States, Tennessee, Nashville
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Build and implement new growth strategies with internal and external customers/account teams, channel partners, and business units. You will be responsible for delivering on GROWTH and PIPELINE targets. Identify new...
Description:
Application window expected to close 6/6/25
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received
Your Impact
You will develop a business plan to meet and exceed the assigned quota. A successful Cisco Product Sales Specialist, you will develop sales strategies and proposals, deliver customer presentations, and close the business. Specific responsibilities include but are not limited to:
- Build and implement new growth strategies with internal and external customers/account teams, channel partners, and business units.
- You will be responsible for delivering on GROWTH and PIPELINE targets.
- Identify new Enterprise Networking sales prospects together with field and partner account teams.
- Pursue and win major, strategic, high-touch, and complex opportunities.
- Use EN as a competitive differentiator to grow Cisco's market share!
- Develop a deep understanding of product capabilities and value proposition and be able to present and demo to customers and prospects through outcomes-based selling and use cases - at the Line of Business, Security, IT management, and Executive level.
- Facilitate and consult on Proof of Value (POV) deployments co-delivered with the assigned Engineering teams and Technical Solutions Architect (TSA) to secure the purchase order.
- Partner with various team members to demonstrate the full extent of Cisco resources to scale and overcome competitive pressures and tactics.
- Accurately forecast revenue attainment and report on pipeline status for the territory.
- Facilitate case studies and references from flagship wins and cultivate key customer relationships to provide the 'customer voice' to the BE for platform innovation.
- 5+ years of SaaS experience. Specific examples of closing large, strategic deals.
Minimum Qualifications
- BS Degree (Electrical Engineer, Computer Engineering, Computer Science) or equivalent experience.
- 5+ years of sales experience selling networking solutions to enterprise, public sector, SP, and/or commercial accounts.
- 5+ years of proven success selling end-to-end solutions to IT organizations of large enterprises.
Preferred Qualifications
You take ownership of objectives and results and operate without needing detailed management. You have a naturally competitive spirit and desire to win while having moral and ethical standards. Internal and external influencing skills are a must. Understanding sales tools, analytics, reporting, and a digital approach are essential for success.
- This is a technical AE role, strong preference for candidate to have Cisco certifications or prior Solutions Engineer/Architect experience.
- Solid success and a consistent track record of quota attainment.
- Technical selling skills in (Routing, Switching, Wireless, Meraki, and other general networking technologies.)
- MBA, Economics and Finance degree or equivalent preferred.
- Understanding complex sales cycles with a strong ability to accelerate sales.
- Ability to develop and execute account plans and data-driven strategies.
- Ability to manage a pipeline and forecast opportunities accurately to meet commit.
- Ensure up-to-date salesforce.com and tools entries to allow for real-time sales ops reporting.
- Strong ability to work in matrix organizations/teams and manage partner relationships - to identify and establish partnerships with team members to build support, secure sponsorship, and ensure alignment for desired outcomes.
- Ability to think 'big' and solve problems.
- A subscriber to Cisco's Conscious Culture.
- Up to 50% will be required.
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14.04.2025
C
Cisco Account Executive Portfolio United States, Tennessee, Nashville
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You will play a pivotal role in growing the company's revenue by identifying new sales opportunities and expanding relationships with existing clients. By understanding client needs and delivering tailored solutions,...
Description:
The application window is expected to close on: 4/7/25
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Your Impact
As an Account Manager at Cisco, you’ll manage a growth target for an assigned territory using a channel go to market distribution model. You will target market opportunities by segment and use available resources to aggressively pursue opportunities while also showing sales penetration within a target account list of accounts. You'll have a "hunter" mentality, while at the same time exhibiting strategic sales savvy and building strong relationships with customers. You will sell in a matrixed environment that requires a customer-first approach all the while establishing an outcome where everybody wins.
- You will play a pivotal role in growing the company's revenue by identifying new sales opportunities and expanding relationships with existing clients.
- By understanding client needs and delivering tailored solutions, you will improve customer satisfaction and foster long-term partnerships.
- Through strategic account planning and execution, you will help improve Cisco's visibility and reputation in the market.
- You will serve as a vital link between customers and internal teams, ensuring seamless communication and collaboration to meet client objectives.
- By providing insights from customer interactions and market trends, you will contribute to the development and refinement of effective sales strategies.
Minimum Qualifications
- 7+ years of technology sales experience.
- Demonstrated extensive knowledge and experience leading a large account, including forecasting, quota attainment, sales presentation skills, and short/mid/long term opportunity management.
- Expertise in working with complex strategic accounts including interaction with decision makers and all other executives within the account.
Preferred Qualifications
- Demonstrated negotiation skills with peers, partners, and customers using a win/win philosophy. Be able to position end-to-end solutions and articulate Cisco strategies to senior customer executives.
- Requires expertise in the market and strong technical knowledge preferred. You can deliver business value to the account and build on customer relationships.
- Strong technical and business knowledge with complimentary skills to understand the customers’ business drivers and then align them to Cisco solutions.
- Ambitious self-starter with ability to articulate Cisco product and business strategies, and create the demand to complete the deal.
- You possess the following traits: passion, integrity, trust, leadership, discipline and execution.
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These jobs might be a good fit
13.04.2025
C
Cisco Networking Account Executive United States, Tennessee, Nashville
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Build and implement new growth strategies with internal and external customers/account teams, channel partners, and business units. You will be responsible for delivering on GROWTH and PIPELINE targets. Identify new...
Description:
Application window extended to 4/11/25
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received
Your Impact
You will develop a business plan to meet and exceed the assigned quota. A successful Cisco Product Sales Specialist, you will develop sales strategies and proposals, deliver customer presentations, and close the business. Specific responsibilities include but are not limited to:
- Build and implement new growth strategies with internal and external customers/account teams, channel partners, and business units.
- You will be responsible for delivering on GROWTH and PIPELINE targets.
- Identify new Enterprise Networking sales prospects together with field and partner account teams.
- Pursue and win major, strategic, high-touch, and complex opportunities.
- Use EN as a competitive differentiator to grow Cisco's market share!
- Develop a deep understanding of product capabilities and value proposition and be able to present and demo to customers and prospects through outcomes-based selling and use cases - at the Line of Business, Security, IT management, and Executive level.
- Facilitate and consult on Proof of Value (POV) deployments co-delivered with the assigned Engineering teams and Technical Solutions Architect (TSA) to secure the purchase order.
- Partner with various team members to demonstrate the full extent of Cisco resources to scale and overcome competitive pressures and tactics.
- Accurately forecast revenue attainment and report on pipeline status for the territory.
- Facilitate case studies and references from flagship wins and cultivate key customer relationships to provide the 'customer voice' to the BE for platform innovation.
- 5+ years of SaaS experience. Specific examples of closing large, strategic deals.
Minimum Qualifications
- BS Degree (Electrical Engineer, Computer Engineering, Computer Science) or equivalent experience.
- 5+ years of sales experience selling networking solutions to enterprise, public sector, SP, and/or commercial accounts.
- 5+ years of proven success selling end-to-end solutions to IT organizations of large enterprises.
Preferred Qualifications
You take ownership of objectives and results and operate without needing detailed management. You have a naturally competitive spirit and desire to win while having moral and ethical standards. Internal and external influencing skills are a must. Understanding sales tools, analytics, reporting, and a digital approach are essential for success.
- Solid success and a consistent track record of quota attainment.
- Technical selling skills in (Routing, Switching, Wireless, Meraki, and other general networking technologies.)
- MBA, Economics and Finance degree or equivalent preferred.
- Understanding complex sales cycles with a strong ability to accelerate sales.
- Ability to develop and execute account plans and data-driven strategies.
- Ability to manage a pipeline and forecast opportunities accurately to meet commit.
- Ensure up-to-date salesforce.com and tools entries to allow for real-time sales ops reporting.
- Strong ability to work in matrix organizations/teams and manage partner relationships - to identify and establish partnerships with team members to build support, secure sponsorship, and ensure alignment for desired outcomes.
- Ability to think 'big' and solve problems.
- A subscriber to Cisco's Conscious Culture.
- Up to 50% will be required.
Show more
These jobs might be a good fit
01.04.2025
C
Cisco Account Manager United States, Tennessee, Nashville
Share
You will play a pivotal role in growing the company's revenue by identifying new sales opportunities and expanding relationships with existing clients. By understanding client needs and delivering tailored solutions,...
Description:
The application window is expected to close on: 4/7/25
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Your Impact
As an Account Manager at Cisco, you’ll manage a growth target for an assigned territory using a channel go to market distribution model. You will target market opportunities by segment and use available resources to aggressively pursue opportunities while also showing sales penetration within a target account list of accounts. You'll have a "hunter" mentality, while at the same time exhibiting strategic sales savvy and building strong relationships with customers. You will sell in a matrixed environment that requires a customer-first approach all the while establishing an outcome where everybody wins.
- You will play a pivotal role in growing the company's revenue by identifying new sales opportunities and expanding relationships with existing clients.
- By understanding client needs and delivering tailored solutions, you will improve customer satisfaction and foster long-term partnerships.
- Through strategic account planning and execution, you will help improve Cisco's visibility and reputation in the market.
- You will serve as a vital link between customers and internal teams, ensuring seamless communication and collaboration to meet client objectives.
- By providing insights from customer interactions and market trends, you will contribute to the development and refinement of effective sales strategies.
Minimum Qualifications
- 7+ years of technology sales experience.
- Demonstrated extensive knowledge and experience leading a large account, including forecasting, quota attainment, sales presentation skills, and short/mid/long term opportunity management.
- Expertise in working with complex strategic accounts including interaction with decision makers and all other executives within the account.
Preferred Qualifications
- Demonstrated negotiation skills with peers, partners, and customers using a win/win philosophy. Be able to position end-to-end solutions and articulate Cisco strategies to senior customer executives.
- Requires expertise in the market and strong technical knowledge preferred. You can deliver business value to the account and build on customer relationships.
- Strong technical and business knowledge with complimentary skills to understand the customers’ business drivers and then align them to Cisco solutions.
- Ambitious self-starter with ability to articulate Cisco product and business strategies, and create the demand to complete the deal.
- You possess the following traits: passion, integrity, trust, leadership, discipline and execution.
Show more
These jobs might be a good fit
30.03.2025
C
Cisco Technical Customer Success Manager United States, Tennessee, Nashville
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Acting as a technology advocate, providing feedback to Cisco’s product teams for development and enhancements, and staying current with the latest Cisco technologies, competitive landscape, and industry trends. Offering expert...
Description:
You are a technical professional whose sweet spot is in customer relationships and success. You are proactive and strategic, with a passion for driving software utilization to accelerate business outcomes. You excel at creating and implementing Technical Adoption Plans that lead software outcomes and optimize Return on Investment. Your ability to connect Cisco's offerings to success measures and remove adoption barriers is unmatched. You focus on driving ARR growth and work collaboratively with Renewals and Sales teams. You have a keen eye for identifying new opportunities and are dedicated to ensuring customer success and satisfaction.
- Acting as a technology advocate, providing feedback to Cisco’s product teams for development and enhancements, and staying current with the latest Cisco technologies, competitive landscape, and industry trends.
- Offering expert guidance to customers, ensuring they achieve their business and technical goals with Cisco technologies.
- Driving software utilization and value realization, leading to customer renewals and business growth.
- Proactively handling renewal risks, demonstrating insights to increase customer retention, and facilitating workshops to review adoption progress and ensure successful onboarding.
- Building strong relationships with customer partners to understand their challenges and objectives, and collaborating with Sales, Customer Success, Renewals, and Business Entities to identify use cases that drive value and business outcomes.
- Advocating for the customer within Cisco, ensuring their needs are met and that they receive a high-quality customer experience.
- Build and implement Technical Adoption Plans in partnership with Customer Success Specialists (CSS) that align with customer goals to maximize their technology investments and promote the full use of our technologies.
Minimum Qualifications
- 8 + years working in a customer facing role in an IT company or in an Enterprise IT organization
- Understanding of fundamental networking concepts - skills and knowledge to set up, manage, fix, and troubleshoot small to medium-level networks.
- Experience developing software adoption plans across technology portfolio
- Experience driving software adoption with customer executives and technical leaders
- Experience leading cross-functional teams in a matrix organization
Preferred Qualifications:
- Financial, Renewal, and/or adoption forecasting experience
- Experience as a technology advocate
- Proven ability to offer expert guidance to customers, helping them achieve business and technical goals
- Experience driving software utilization and value realization (Customer renewals)
- Proficiency in proactively managing renewal risks, demonstrating insights to increase customer retention
- Strong relationship-building skills
- Experience collaborating with teams to drive value and business outcomes.
- Advocacy skills
- Experience building and implementing Technical Adoption Plans
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These jobs might be a good fit
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12 years of related experience. Knowledge of at least two technology architectures. Experience driving successful customer adoption and delivery of projects. Experience developing and maintaining strong executive relationships. Experience leading...
Description:
Application window is expected to close on 8/1/2025
What You'll Do
As a Customer Experience Manager, you will play a pivotal role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth of our business. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will understand their Business and Technical objectives and develop strategies that will enable them. You will be responsible for ensuring we deliver customer aligned outcomes. You will engage with both executives and technical partners within the customer.
Who You'll Work With
Who You Are
Our Minimum Qualifications for this Role
- 12 years of related experience
- Knowledge of at least two technology architectures
- Experience driving successful customer adoption and delivery of projects.
- Experience developing and maintaining strong executive relationships
- Experience leading cross-functional teams in a matrix organization
- Experience with budgeting and recurring revenue concepts, manage margin and reduce attrition.
Our Preferred Qualifications for this Role
- Drive adoption of software, services and value realization leading to successful renewal and growth. Proactively manage and mitigate renewal risk throughout customer journey and in alignment with Renewals team, leverage risk insights and adoption action plans to increase customer retention rates.
- Develop and maintain strong executive and technical influence with customers and understanding their business challenges and objectives.
- Advocate for the customer within Cisco, ensuring their needs are met and that they receive a high-quality customer experience.
- Accountable for financials including services revenue and margin and making needed strategic financial decisions.
- Build and implement Technical Adoption Plans in partnership with CSS that align with customer goals to maximize their technology investments and promote the full use of our technologies.
- Build E2E Customer plan aligning Delivery, Partner, Architecture, and Customer Success adoption strategy and execution
- Lead Customer Value Workshops and QBRs to review adoption progress and drive customers outcomes and benefits expected from Cisco products resulting in successful onboarding, adoption and renewals.
- Be a Technology Evangelist between customers and Cisco’s product teams, providing feedback to advise product development and enhancements.
- Stay up-to-date with the latest Cisco technologies, competitive landscape, and industry trends to provide expert mentorship to customers.
Show more
These jobs might be a good fit
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