Senior Network Support Engineer Thousandeyes jobs at Cisco in United States, Atlanta
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Company (1)
Job type
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Job title (1)
United States
State
Atlanta
133 jobs found
16.06.2024
C
Cisco Senior Network Support Engineer ThousandEyes United States, Georgia, Atlanta
Timely interaction with customers and internal teams requesting support via online-chat, email and phone. Take ownership of technical issues, working with cross-functional teams to document problem definition, troubleshooting procedures, and...
Timely interaction with customers and internal teams requesting support via online-chat, email and phone. Take ownership of technical issues, working with cross-functional teams to document problem definition, troubleshooting procedures, and...
Assisting the team with technical customer queries & investigations into anomalous data collected by our agents. Provisioning and deploying our Linux test servers, used as measurement end-points. Advising on &...
At least 5-7 years of support experience within a Technical Support, Solutions Engineering, Customer Success, or Technical customer-facing organization. At least 5-7 years of working directly with customers, within a...
Support the technical sales processAssist sales in technical prospecting to help uncover opportunitiesDemonstrate solution to showcase capabilities and use-casesBuild and maintain a technical and trusted advisor relationship with customersSupport customers...
A standout "customer first" attitude. Bachelor's or advanced degree in a technical field, or equivalent working experience. At least 7-10 years’ experience working in a customer-facing role. Project management and...
Work closely with the Customer Success Managers and Technical Adoption Managers to ensure the success of the customer journey as measured by adoption and health scores. Be responsible for communicating...
Timely interaction with customers and internal teams requesting support via online-chat, email and phone. Take ownership of technical issues, working with cross-functional teams to document problem definition, troubleshooting procedures, and...
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