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Customer Delivery Architect jobs at Cisco in India, Mumbai
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India
Mumbai
5 jobs found
22.06.2025
C
Cisco Observability Customer Success Mumbai Location India, Maharashtra, Mumbai
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Develop strong relationships with key collaborators within the customer teams as well as Cisco teams (CSE, CSM, Sales, Engineering etc.), adopting a consultative and prescriptive approach that inspires trust and...
Description:
Your Impact
Customer Success Specialists are passionate technologists who love connecting and working with customers to help them adopt and derive value from the product and address their key business pain points using our best-in-class Cisco observability solutions. They deliver successful outcomes, provide constant guidance, and become trusted advisors so that our customers spend less time fixing issues and more time driving value, innovation and creativity to deliver outstanding digital experiences to their end-users.
- Develop strong relationships with key collaborators within the customer teams as well as Cisco teams (CSE, CSM, Sales, Engineering etc.), adopting a consultative and prescriptive approach that inspires trust and confidence.
- Enable customers to realize the most value from their Cisco observability investments.
Collect and relay customer feedback to internal teams, helping to shape product development and improvements based on customer insights.
- Keep abreast of dynamic technology landscapes with a particular focus on adjacent technologies like microservices, containerization, Cloud, software security, etc.
- Foster collaboration with our Sales, Product, Support, Customer Success and Engineering teams and provide feedback from the field on features and functionality.
Minimum Qualifications
- Bachelor’s degree in Computer Science or similar technical field or equivalent technical experience
- 5+ years of relevant technical or customer success experience lead in a customer facing consulting role.
- Understanding of the Observability, Security and Application Performance Management space with hands on experience with AppDynamics or competing products a bonus.
- Excellent customer interaction and presentation skills (ability to clearly communicate to different audiences and deliver a message in a concise, professional manner).
- Ability to educate customers on the value of our products and build trusted advisor relationships at all levels of the organization.
- Knowledge and experience in at least two of the following technical domains
- SDLC practices including Agile, DevOps and CI/CD strategies.
- IT Operations (NOC or similar)
- Virtualization and Containerization (Kubernetes, Pivotal Cloud Foundry)
- Cloud technologies (AWS, Azure, GCP, etc)
- Open Telemetry
- SAP Technologies
- Application Performance Management
- Application Development
- Experience with JavaScript (JQuery, Dojo, AngularJS, etc), Java (J2EE), .Net
But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
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19.05.2025
C
Cisco Customer Success Specialist India, Maharashtra, Mumbai
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Deliver Accelerators and ATX (Ask-the-Expert) sessions to a diverse set of customers, tailoring deliverables and producing quantifiable business outcomes with scope and timely engagement. Facilitate high impact, technology-specific workshops targeted...
Description:
Your Impact
The role will:
- Deliver Accelerators and ATX (Ask-the-Expert) sessions to a diverse set of customers, tailoring deliverables and producing quantifiable business outcomes with scope and timely engagement.
- Facilitate high impact, technology-specific workshops targeted at all levels of an organization to accelerate a business initiative, potentially in conjunction with the CXP/CXM/CSM/PSM roles.
- Leverage domain specialization and expertise to expertly identify and proactively manage risk areas and customer expectations that could impact successful delivery
- Contribute to product and offer improvement by providing lifecycle feedback to CX Product Management and CX Success Programs Teams
- Inspire customers to make tactical and strategic deployment decisions and track long term business outcomes
- Collaborate with Account teams, CS, Partners to improve customer adoption, address product concerns, and drive incremental growth
- Be responsible for evangelizing the end-to-end CX offer strategy and roadmap to sales specialists, delivery teams, and customers
- Drive adoption and expansion of Cisco products by highlighting feature opportunities, winning use cases, and relevant strategies to customers and the Success team
Minimum Qualification
- 12+ years of experience in technical consulting or direct customer interfacing/engagement role with a deep understanding of industry standard processes related to one of the IT security domains
- Insights into how companies protect their assets and their businesses. This includes an understanding of technologies used to reach business outcomes and efficient ROI.
- Technologies like Firewalls, ISE, Umbrella, Duo, SNA, AMP4EP, ESA, CES, IPSs, Behavioral monitoring tools, EDRs, XDRs, Content Security tools. The objective is to assist the customer with barriers that they experience as they onboard and implement Cisco Security Solutions.
- Detailed understanding of the technical fundamentals of aligned technology/specialization areas and related best practices, and an ability to define and articulate how technology can be used to solve business challenges
Preferred Qualification:
- Suggested Cisco technical Certifications: CCNP / CCIE or equivalent
- Suggested Cisco Success Management certifications: Cisco Certified Success Specialist
- CISM / CISSP or equivalent
- BS Engineering, Computer Science, Masters preferred
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13.04.2025
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Cisco Customer Delivery Architect India, Maharashtra, Mumbai
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Preferred CCIE certification; additional experience with Containers, Ansible, Python, CI/CD, and Cloud providers is a plus....
Description:
Your Impact
Key Responsibilities:
• Design and implement end-to-end solutions that address business challenges.
• Provide strategic customer guidance to achieve business objectives.
• Reduce customer risk by refining requirements and ensuring transformation readiness.
• Manage the project lifecycle from kickoff to implementation.
• Contribute to solution design, engineering engagement, intellectual capital, and talent development.
• Mentor engineers, share technical expertise, and create training content.
• Identify upsell opportunities and advise on renewals.
• Promote automation and efficiency in service delivery.
• Drive innovation and contribute to Cisco’s intellectual property.
Minimum Qualifications
• Bachelor’s degree (or equivalent) with 15+ years of experience in similar roles.
• Expertise in Cisco Routers, Switches, SDN Solutions (SDA/DNAC, SD-WAN, Meraki). Strong background in Enterprise Networking design, including Catalyst 9000 series, SDN architectures and ASR platforms.
• Familiarity with public cloud solutions (AWS, Azure, GCP) and integration with SDN solutions.
• Knowledge of network services appliances (Firewalls, IPS, Load Balancers, WAN optimizers).
• Proficiency in Infrastructure-as-Code tools like Ansible, Terraform, CloudFormation.
• Expertise in Cisco Routers, Switches, SDN Solutions (SDA/DNAC, SD-WAN, Meraki). Strong background in Enterprise Networking design, including Catalyst 9000 series, SDN architectures and ASR platforms.
• Familiarity with public cloud solutions (AWS, Azure, GCP) and integration with SDN solutions.
• Knowledge of network services appliances (Firewalls, IPS, Load Balancers, WAN optimizers).
• Proficiency in Infrastructure-as-Code tools like Ansible, Terraform, CloudFormation.
Preferred Qualifications
- Preferred CCIE certification; additional experience with Containers, Ansible, Python, CI/CD, and Cloud providers is a plus
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06.04.2025
C
Cisco Technical Solutions Architect India, Maharashtra, Mumbai
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Bachelor of Engineering degree or equivalent. 15 plus years field technical sales experience as a Systems Engineer, Solutions Architect, Solutions Sales Specialist or equivalent. Advanced technical knowledge in the Networking,...
Description:
What you will do
The India Enterprise Segment is a truly vibrant sales organization that covers the top
Who you will work with
With the Enterprise Solutions Engineering Team, you will be designing, implementing and empowering the strategy for the next generation of communications and application delivery for India’s leading companies. You'll collaborate as part of a disruptive Sales engineering team. We offer exhilarating, inspiring, global, high impact, and uniquely broad opportunities for your growth.
Who you are
In this highly visible role TSA’s should be,
Minimum Qualifications
- Bachelor of Engineering degree or equivalent
- 15 plus years field technical sales experience as a Systems Engineer, Solutions Architect, Solutions Sales Specialist or equivalent
- Advanced technical knowledge in the Networking, Security, Datacenter/Cloud and Observability
- Demonstrated self-starter and innovator
- Validated relationship building skills
- Shown ability to focus and achieve goals
- Perform daily with the highest degree of integrity
- Formulate and communicate a solution / vision
- Experience working with and handling large Financial Services customers
- CCIE (Cisco Certified Internetwork Expert) preferable.
But “Digital Transformation” is an empty buzz phrase without a culture that allows for
innovation, creativity, and yes, even failure (if you learn from it.)
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30.03.2025
C
Cisco Solution Architect –Data Center Professional Services India, Maharashtra, Mumbai
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Technocrat who keeps oneself updated on Cisco’s and Competition Product and Services portfolio. Able to translate Business Outcomes to technology roadmap and blueprints. Deliver compelling presentations around Cisco’s product and...
Description:
providing managed services for the largest enterprises, ensuring availability for mission-critical service provider networks, or helping governments succeed with digital transformation initiatives, our innovation andget the job done.
Your Impact
being responsible forhighly complexData Center and Enterprise fabrics and driving high performance technology teams to implement agreed technology roadmap. You will. The Solution Architect must be experienced in, andthe following:
- Technocrat who keeps oneself updated on Cisco’s and Competition Product and Services portfolio
- Able to translate Business Outcomes to technology roadmap and blueprints
- Deliver compelling presentations around Cisco’s product and services with a strong Proof of Value
- Hands-On Expertise on Data Center Routing/Switching and Zero Trust Portfolio
- Experience on Scalable AI Data Centers andPoDs
- Ability to Architect, Design and lead large complex Data Center and Enterprise Routing Transformations
Minimum Qualifications
- Bachelor’s or Master’sDegree or equivalent in electrical/computer Engineering preferred.
- Professional networking certification – CCIE/CCDP or equivalent
- Other Relevant Certifications relevant to Architect such as CIE, CCDE, TOGAF etc
- Automation and Programming Certifications:Python, React, Java, etc
- Experience on Enterprise Security Products:Firewalls, IPS, IDS, Web and e-Mail Security and Zero Trust Frameworks
Experience on Frameworks:Zero Trust and High Resilient Networks
. One-third of80 hours
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Share
Develop strong relationships with key collaborators within the customer teams as well as Cisco teams (CSE, CSM, Sales, Engineering etc.), adopting a consultative and prescriptive approach that inspires trust and...
Description:
Your Impact
Customer Success Specialists are passionate technologists who love connecting and working with customers to help them adopt and derive value from the product and address their key business pain points using our best-in-class Cisco observability solutions. They deliver successful outcomes, provide constant guidance, and become trusted advisors so that our customers spend less time fixing issues and more time driving value, innovation and creativity to deliver outstanding digital experiences to their end-users.
- Develop strong relationships with key collaborators within the customer teams as well as Cisco teams (CSE, CSM, Sales, Engineering etc.), adopting a consultative and prescriptive approach that inspires trust and confidence.
- Enable customers to realize the most value from their Cisco observability investments.
Collect and relay customer feedback to internal teams, helping to shape product development and improvements based on customer insights.
- Keep abreast of dynamic technology landscapes with a particular focus on adjacent technologies like microservices, containerization, Cloud, software security, etc.
- Foster collaboration with our Sales, Product, Support, Customer Success and Engineering teams and provide feedback from the field on features and functionality.
Minimum Qualifications
- Bachelor’s degree in Computer Science or similar technical field or equivalent technical experience
- 5+ years of relevant technical or customer success experience lead in a customer facing consulting role.
- Understanding of the Observability, Security and Application Performance Management space with hands on experience with AppDynamics or competing products a bonus.
- Excellent customer interaction and presentation skills (ability to clearly communicate to different audiences and deliver a message in a concise, professional manner).
- Ability to educate customers on the value of our products and build trusted advisor relationships at all levels of the organization.
- Knowledge and experience in at least two of the following technical domains
- SDLC practices including Agile, DevOps and CI/CD strategies.
- IT Operations (NOC or similar)
- Virtualization and Containerization (Kubernetes, Pivotal Cloud Foundry)
- Cloud technologies (AWS, Azure, GCP, etc)
- Open Telemetry
- SAP Technologies
- Application Performance Management
- Application Development
- Experience with JavaScript (JQuery, Dojo, AngularJS, etc), Java (J2EE), .Net
But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Show more
These jobs might be a good fit
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