Work Home Fraud Intake Coordinator - & Disputes Operations Inbound jobs at Capital One
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130 jobs found
06.08.2024
CO
Capital One Work Home Fraud Intake Coordinator - & Disputes Operations I... United States, Oregon
Demonstrate ability and willingness to learn, strong attention to detail, positive attitude and ability to be flexible and embrace change. Demonstrate a strong customer focus rooted in empathy. Communicate effectively...
Manage inbound and outbound calls. Perform account level research. Overcome objections that customers have about making payments toward their account and help them to understand their account(s) and responsibilities even...
Demonstrate the ability and willingness to learn. Possess a strong attention to detail, a positive attitude and have the ability to be flexible and embrace change. Demonstrate a strong customer...
Create and update digital and direct mail servicing communications. Monitor and track campaigns throughout the creative process while providing guidance and influence as needed. Maintain and update templates and tools...
Provide training/presentations within the team and to the management team regarding daily functions, issue remediation efforts and other various topics. Make updates as directed by management to RDN and other...
be flexible, and adapt to and embrace change. Demonstrate exceptional attention to detail in all aspects of the role. Maintain apositive attitude. Be open to feedback. Demonstrate a strong customer...
Place outbound calls to potential customers looking to refinance their auto loans. Take an active role in educating customers about our products and services. Answer inbound calls and greet customers...
Demonstrate ability and willingness to learn, strong attention to detail, positive attitude and ability to be flexible and embrace change. Demonstrate a strong customer focus rooted in empathy. Communicate effectively...
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