Director - Client Development Capital One Ad Solutions jobs at Capital One in United States, Richmond

As a Capital One Solutions Architect, you’ll have the opportunity to be on the forefront of driving transformations within Capital One Software. In this role, you will provide technical leadership for designing and implementing Salesforce and Integrated application solutions which span across Capital One Software.

Primary Responsibilities:

Architecture & Design

• Own the end-to-end Salesforce architectural strategy across Sales, Service, Revenue Cloud, Marketing, and AI/Einstein use cases.

• Define data models, integration patterns, API frameworks, and governance standards to ensure a scalable, secure, and future-proof platform.

• Balance innovation with technical debt management, ensuring sustainable delivery.

Leadership & Collaboration

• Lead and mentor Salesforce developers and admins, instilling best practices in coding, design patterns, and DevOps.

• Partner with Product Management to translate business requirements into robust Salesforce solutions.

• Act as a bridge between RevTech, Platform, and System Integrators, ensuring architectural consistency.

Delivery & Governance

• Establish and enforce architectural guardrails across multiple Salesforce orgs and connected platforms (GitHub, OnePipeline, Data Lakes, MDM, AI/ML).

• Oversee CI/CD practices and automated testing strategies for Salesforce releases.

• Ensure compliance with security, data privacy, and audit requirements.

Innovation & Future Readiness

• Drive adoption of AI/Einstein, predictive analytics, and RevTech integrations (e.g., Gong, Crossbeam, HG Insights, ZoomInfo).

• Identify opportunities to enhance customer experiences and revenue outcomes through technology.

• Stay ahead of Salesforce ecosystem advancements and emerging technologies.

The successful candidate will:

• Effectively communicate and build relationships to interact, inform, influence and communicate with key stakeholders at all levels across the company

• Exhibit mastery of facilitation and influence across teams, departments and divisions

• Enjoy the camaraderie, debates, and learning that comes from working with a team of passionate technologists

• See the impact of near term and long term choices, and are great at explaining it

• Possess excellent organizational skills and ability to multitask, while quickly shifting context and priorities

• Have a proven track record for leading and enabling technology, architecture and software engineering activities at enterprise scale

• Be self-motivated and display an unwavering responsibility to deliver high quality results and commitments

• Possess a keen attention to detail and a passion for Architecture, Software Engineering, Technology and Customer Experience

• Have an intellectual curiosity and interest to maintain and acquire new business, technology and architecture skills

• Have a background in implementing AI/Einstein features and integrating third-party RevTech tools.

• Ability to balance strategic architecture vision with hands-on technical delivery.

• Possess strong communication skills with both technical and non-technical audiences.

• Experience managing relationships with system integrators and platform teams.

• Have a proven track record of influencing product roadmaps and aligning technology with business outcomes.

Basic Qualifications:

• At least 8 years experience with Salesforce (Sales Cloud, Service Cloud, Revenue Cloud, Experience Cloud)

• At least 3 years of experience in an architectural leadership role

• At least 4 years of experience designing multi-cloud data models and scalable integrations (REST, SOAP, Mulesoft, Kafka, Snowflake, Databricks, etc.).

• At least 3 years of experience with CI/CD pipelines (GitHub, OnePipeline, Copado/Flosum)

• ADM 201- Salesforce Certified Administrator, Salesforce Certified Sales Cloud Consultant, or Salesforce Certified Service Cloud Consultant certification

Preferred Qualifications:

• 5+ years experience in enterprise data architecture, API management, and identity/security (SSO, OAuth, etc.).

• Strong knowledge of APEX, Lightning Web Components, Flows, and SOQL

• At least one additional Salesforce certification: Salesforce Certified Technical Architect (CTA) , Salesforce Application Architect / System Architect, or Salesforce Revenue Cloud Specialist

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Responsibilities:

• Contribute to the evolution, execution and continuous improvement of Capital One’s enterprise-wide financial crimes investigations team.

• Identify, develop and manage programs in partnership with technology and FIU leadership that drive innovation in order to improve investigator risk identification, quality and efficiency.

• Build strong partnerships with business, technology, analytics and other stakeholders to reach optimal business and risk management outcomes in a dynamic and fast-moving environment.

• Collaborate with AML’s Modeling Analytics and Data Insights team to obtain the data necessary for investigative activities.

• Ensure projects are documented, appropriated to mitigate risk and are delivered on time.

• Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment

• Partner cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery, exhibiting outstanding influencing skills to effectively drive project / program efforts.

Competencies:

• Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.

• Understand and embrace the power of technology, analytics, and automation to drive error-free execution.

• Strong business judgment, analytical acumen, and the ability to evaluate , multi-dimensional situations, and risk characteristics and to formulate appropriate compliance recommendations and advice.

• Strong planning and change management skills, including ability to organize and oversee the development and implementation of strategies to streamline operational processes and ensure the delivery of sustainable, effective, and efficient risk management services across the enterprise.

• Proven capability to influence and build consensus among peers and senior leadership leveraging sound logic and analysis.

• Highly developed interpersonal, presentation, and communications skills (both verbal and written) in a diverse and inclusive work environment.

• Ability to communicate effectively at all levels of the organization, as well as with external parties.

Basic Qualifications:

• Bachelor's degree or military experience

• At least 5 years of experience in financial crime compliance or financial crime risk in the private or public sector

• At least 8 years of project management or business transformation

Preferred Qualifications:

• Masters or MBA degree

• 10+ years of experience in investigations or equivalent.

• 2+ years of Technology Program Management

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Key Responsibilities Include:

• Partner with key external stakeholders including C-suite level contacts to help grow and cultivate Capital One Ad Solutions

• Integrate Capital One Ad Solution’s products and services with our merchant partners

• Leverage data and analytical methodologies to optimize and grow your book of business

• Teach, support, and train agencies, industry partners, and other stakeholders on Capital One Ad Solutions

• Work with Product, Revenue Management, and other key stakeholders to help drive our business

• Technical skills (utilizing analytic platforms, APIs, and proprietary tools) are a plus

• Owning a broad portfolio of enterprise relationships; proven ability to influence and build consensus across multiple teams

• Demonstrated success leveraging data, analytical and communication skills

• Create and deliver executive level decks & materials

• Travel onsite for merchant visits and/or industry conferences

An ideal candidate will possess:

• Strong strategic, analytical, and data-analysis skills

• Demonstrated experience and results in strategic client facing (in-person, phone, email) interactions

• Excellent communication skills, both written and verbal

• Experience in identifying, creating, and building strategies to achieve organizational objectives

• Prior experience in taking full ownership of client relationships and the ability to partner with internal stakeholders to create customized solutions for partners

• Experience partnering on and creating product roadmaps

• A strong deference to team culture, collaboration, and open communication

Basic Qualifications:

• Bachelor’s Degree or Military experience

• At least 8 years of experience in a strategic client facing sales or account management roles

• At least 8 years of experience reviewing or analyzing data

Preferred Qualifications:

• MBA

• 7+ years of affiliate, enterprise sales or performance marketing experience

• 11+ years of experience in a client facing role

• Proven track record of managing, selling, and developing relationships with Strategic Merchants

• Experience managing technical sales and integrations

• Demonstrated success selling and managing merchants on sophisticated ad platforms

• Strong data, analytical and communication skills

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Job Summary:

Responsibilities:

• Provide advanced technical support for complex issues, addressing system and application-related challenges.

• Familiarity with microservices architecture, understanding how to support and troubleshoot microservices-based applications.

• Proficient in writing and executing SQL script to extract and analyze data.

• Diagnose and resolve software issues in a timely and efficient manner to meet service level agreements (SLAs).

• Monitor system performance and proactively identify potential issues before they impact users.

• Create and maintain comprehensive documentation related to troubleshooting procedures, system configurations, and support processes.

• Share knowledge with team members and contribute to the development of training materials.

• Work closely with cross-functional teams, including software developers , product managers and platform engineers to address and resolve complex technical issues.

• Collaborate with Level 3 support to perform root cause analysis and contribute to long-term solutions.

• Communicate effectively with customers to understand and troubleshoot issues, providing timely updates and resolutions.

• Ensure a high level of customer satisfaction through professional and courteous interactions.

• Identify opportunities for automation to streamline repetitive tasks and enhance efficiency.

• Contribute to continuous improvement initiatives, suggesting and implementing process enhancements.

• Participate in on-call rotations to provide 24/7 support for major incidents.

• Respond promptly to emergency situations, contributing to swift resolution and minimizing downtime.

Basic Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• At least 7 years of system engineering experience

• At least 5 years of software troubleshooting or software customer support experience

Preferred Qualifications:

• 1 + year of experience with Snowflake and Databricks

• Experience with scripting languages (Python, Bash)

• 3 + years of experience in DevOps Engineering

• 3 + years of experience with public cloud technologies

• 2 + years of experience using monitoring tools (AWS Cloudwatch, Splunk, New Relic)

• AWS Certified Solutions Architect – Associate Certification.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Capital One Shopping is looking for aDirector, Travel,to join the Partnerships Team. In this role, you will be responsible for cultivating relationships with our key travel partners, ensuring their success in leveraging Capital One Ads' solutions. This client-facing position requires an individual with a strong understanding of product, data, and strategic account management to develop and implement customized solutions for our top travel merchants. You will serve as the primary liaison between our clients and internal teams.

Key Responsibilities Include:

• Partner with key external stakeholders, including C-suite level contacts, to foster and expand Capital One Ads’ presence within the travel sector.

• Utilize data and analytical methodologies to optimize and grow your assigned portfolio of travel accounts.

• Educate, support, and train agencies, industry partners, and other stakeholders on Capital One Shopping’s offerings.

• Collaborate with Product, Revenue Management, and other internal teams to drive business growth.

• Manage a broad portfolio of enterprise travel relationships, demonstrating the ability to influence and build consensus across multiple teams.

• Create and deliver executive-level presentations and materials.

An ideal candidate will possess:

• Strong strategic, analytical, and data-analysis skills.

• Demonstrated experience in strategic client-facing interactions (in-person, phone, email).

• Excellent written and verbal communication skills.

• Experience in identifying, creating, and building strategies to achieve organizational objectives.

• Prior experience taking full ownership of client relationships and partnering with internal stakeholders to create customized solutions for partners to drive results.

• A strong commitment to team culture, collaboration, and open communication.

Basic Qualifications:

• Bachelor’s Degree or Military experience

• At least 12 years of experience in strategic client-facing sales or account management roles in the travel industry

• At least 8 years of experience managing, selling, and developing relationships with merchants in the travel industry

• At least 8 years of experience reviewing or analyzing data

Preferred Qualifications:

• MBA

• 10+ years of affiliate, enterprise sales, or performance marketing experience

• 8+ years of leading high functioning Sales teams

• Robust existing relationships and a comprehensive understanding of the Travel ecosystem, including key stakeholders and partners

• Experience managing technical integrations

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

As a Principal Financial Analyst supporting Capital One Shopping, you will work for an exciting business that is growing rapidly and constantly evaluating new opportunities. You will have the opportunity to partner with business customers on driving strategic business direction that leads to sustainable performance, and you will be asked to challenge our current well-managed processes to be more proactive, effective, and efficient. Financial Analysts perform financial data analysis in preparing Profit & Loss or other statements, and frequently build reports for higher level associates; provide management and business clients with project statuses; perform reporting and analysis to support presentation and ad-hoc requests. An ideal candidate will possess strong communication, problem solving, strategic thinking, independent time-management, and influencing skills in order to effectively:

• Articulate outcomes of analysis and relevant insights

• Develop presentations to communicate business and analysis results to senior audiences

Responsibilities:

• Financial reporting and analysis, including budgeting, forecasting, variance analysis, financial reporting, and Profit & Loss (P&L) management

• Coordinate and collect input data from Financial Analysts in different departments, check data integrity, summarize and convert data, run models, verify, analyze, and communicate output data

• Business presentations: Assist in development of presentations to communicate analysis results to senior audiences, clearly articulate outcomes of analysis to leadership teams

• Ad-hoc requests and special projects

• Independently manage and prioritize workload

• Perform financial data analysis in preparing Profit & Loss or other statements

• Frequently create reports for higher level associates

• Proactively provide management and business clients with project statuses

• Perform reporting and analysis to support presentation and ad-hoc requests

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 4 years experience in financial analysis

• At least 4 years experience with financial modeling

Preferred Qualifications:

• Master's Degree in a quantitative major (Finance, Accounting, Economics, Mathematics, Engineering)

• Chartered Financial Analyst (CFA) license or Certified Public Accountant (CPA) license

• 5+ years experience in financial analysis or financial modeling

• 3+ years of experience in technology or FP&A

• 3+ years of experience partnering with internal stakeholders

• Advanced knowledge of Microsoft Excel

• Experience with GSuite (Google Docs, Sheets, Slides)

• SQL and Python skills

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.