Assistant Relationship Manager jobs at Capital One in United States, Plano

Are you looking for a career move in the tech industry? Join Capital One as Assistant Relationship Manager in Plano, United States! As an Assistant Relationship Manager, you will be the go-to resource for Capital One customers, leveraging your technical expertise to support customer projects and initiatives. In this role, you’ll be the main point of contact for clients, developing strong relationships and providing professional and accurate service. You’ll drive initiatives that build customer loyalty and trust, managing customer escalations in a timely manner and providing real-time updates on projects. It’s also essential that you continually upskill in the fields of technology and customer service in order to meet customers’ ever-evolving needs. You will also help customers understand and utilize Capital One products, developing training plans and requirements to ensure customers are using products to their full potential. To be successful in this role, you’ll need experience in customer service as well as a deep understanding of technology and the ability to troubleshoot and resolve user-related issues. You should be passionate about building customer relationships and have strong decision-making and communication skills. If you’re looking for an opportunity to join a tech giant, apply to join Capital One as Assistant Relationship Manager in Plano, United States today on Expoint!