R&d Manager - Virtual Machine Monitor jobs at Broadcom

Job Summary

We are seeking an experienced Senior Software Engineer with knowledge in both Kubernetes as well as Go (Golang) to join our VCF Cluster Management team. In this role, you will be responsible for leading discussions, architecting solutions, and driving implementation of complex distributed systems to build and maintain scalable, cloud native infrastructure solutions. You will work closely with product management, engineering teams, and other stakeholders to translate business requirements into technical solutions, driving innovation and excellence in our product development lifecycle.

Responsibilities

• Knowledge and Experience: Have wide ranging experience to cover functional breadth and depth to achieve innovative and effective solutions to complex problems. Lead design and delivery of new products and processes.

• Architecture and Design: Lead the design and development of highly scalable, reliable, and performant distributed systems. This includes consulting with management on long-term goals, selecting appropriate technologies, designing system components, and ensuring system interoperability.

• Leadership: Provide technical leadership, mentorship, and guidance to multiple engineering teams. Drive best practices in software development, including design patterns, code quality, testing, and deployment.

• Hands-on Development: Contribute significantly to the hands-on implementation of core system components, setting an example for code quality and engineering excellence.

• Problem Solving: Identify and resolve complex technical challenges, acting as a key troubleshooter and problem-solver for critical system issues.

• Cross-Functional Collaboration: Collaborate effectively with product managers, UX designers, quality assurance, and other engineering teams to ensure successful product delivery.

• Innovation: Stay abreast of emerging technologies and industry trends related to distributed systems, cloud computing, and virtualization, proposing and prototyping innovative solutions.

• Performance and Scalability: Ensure the design and implementation of systems meet stringent performance, scalability, and security requirements.

Qualifications

• Experience: 8+ years of experience in software development, with at least 3+ years in a role focusing on distributed systems.

• Distributed Systems Expertise: Deep understanding and hands-on experience with various distributed systems concepts, technologies, and patterns (e.g., microservices, distributed databases, messaging queues, consensus algorithms, fault tolerance, consistency models).

• Cloud Platforms: Extensive experience with cloud computing platforms (e.g., VMware vSphere, AWS, Azure, Google Cloud Platform) and their underlying infrastructure.

• Programming Languages: Proficiency in one or more relevant programming languages (e.g., Go, Java, Python, C++).

• Operating Systems: Strong knowledge of Linux operating systems and containerization technologies (e.g., Docker, Kubernetes).

• Networking: Solid understanding of networking concepts and protocols relevant to distributed systems.

• Problem-Solving: Exceptional analytical, problem-solving, and debugging skills.

• Communication: Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.

• Leadership: Proven ability to lead and mentor engineering teams, fostering a collaborative and high-performance environment.

• Education: Bachelor's or Master's degree in Computer Science, Electrical Engineering, or a related field.

Preferred Qualifications

• Experience with Kubernetes and Container orchestration.

• Experience with open-source distributed systems frameworks and projects.

• Contributions to open-source projects or relevant technical publications.

• Experience with CI/CD pipelines and DevOps practices.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

The Monitor Group’s principal function is to maintain and develop the virtual CPU and memory aspects of the virtual machine platform that runs guest operating systems.

In the first 6 months, you will be expected to get up to speed with one of the specialization areas, such as new CPU feature enablement, x86_64 instruction set (ISA) virtualization, confidential computing, modernization of the monitor architecture, hardware accelerators, power-aware compute or aspects of guest timekeeping. By year 1 you would be expected to have impactful, core engineering contributions and enhancements in your area of specialization.

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

This role requires you to possess a deep understanding of processor architecture and low-level OS kernel internals, system software including memory management, resource management, andinterrupt architecture. The principalprogramming language used is C, with assembly code used whenever needed to deal with machine-specific constructs.

You will work independently and as a member of a team of software engineers to design and deliver features in support of new processors or a proposed enhancement for the virtual machine monitor architecture. As an example, you might be involved in the design and implementation of upcoming CPU instruction set updates in avirtualization context. Similarly, youmay be assigned to contribute to an aspect ofmemory virtualization/management featuresas part of a monitor modernization effort. For more senior roles you would be expected to make proposals that help define the design roadmap, or drive a technical effort leading other engineers.

You will be joining as a Virtual Machine Monitor Engineer as part of theMonitor Group. The MonitorGroup is a part of the VMWare Cloud Foundation (VCF) Divisionunder Broadcom. This organizationhandles all aspects of virtual machine engineering and has deep roots in the history ofthe company. The MonitorGroup is highly collaborative in nature, with a well-established culture of engineering discipline. Here you will have the opportunity not only to interact with other team members within the Group, but also other groups working on core aspectsof vSphere. You willlead your part within the projects, as well as frequently be given the opportunity to present your work to others and learn about the novel work of other engineers.

Job Requirements

- Bachelor's degree in Computer Science or related field and 8+ years of related experience or Masters degree in Computer Science or related field and 6+ years of related experience or PhD plus 3+ years.

- Experience in C, and assembly programming

- Experience working on the kernel and /or virtualization space

- Proficient in x86_64 CPU architecture

Must have legal authorization to work in the US.

If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

Job Summary:

Responsibilities:

• Research, design and develop vSGA Stack for all our hypervisor products.
• Understand Direct3D, OpenGL and Vulkan API specification to support these APIs with our vSGA Stack
• Analyze and re-architect performance critical sections of the Graphics virtualization code
• Troubleshoot and address bugs related to vSGA functionality
• Deliver software that meets the coding guidelines and quality standards set by the VCF.
• Develop and maintain technical documentation for Graphics features
• Work closely with the larger team, including virtual driver and device team to provide end-to-end support for Graphics APIs.
• Stay up-to-date with the latest GPU hardware architecture and Graphics APIs

Qualifications:

• Bachelor's degree in Computer Science or related field and 8+ years of related experience or Masters degree and 6+ years of related experience
• 5+ years of experience in Graphics Programming or GPU Driver Development on Windows, Linux or Mac OS.
• Strong understanding of Graphics Algorithms and APIs; Vulkan, Direct3D, Metal
• Experience with C programming language and familiarity with Shader Languages.
• Strong problem-solving skills and ability to troubleshoot complex issues
• Have experience with leading projects with medium to large scope.
• Excellent communication and collaboration skills
• Experience with version control systems such as Git
• Ability to thrive in a fast-paced and dynamic work environment.
• Familiarity with enterprise coding standards and best practices

Nice to Have:

• Knowledge of Graphics Virtualization Technology
• Experience with Graphics API Translations.
• Experience with llvmpipe, Mesa

Requirements:

• Candidates should be US citizens, permanent residents or not require immigration sponsorship.

As a member of the VCF Automation team, you will be building software solutions that provide our customers self-service consumption of Kubernetes and cloud infrastructure resources “as a Service” while maintaining control, security, and compliance. You will collaborate with peers in the team and cross-functional organizations to understand requirements and implement solutions.

You will become an integral part of the team:

• Within the first month of employment, you will become familiar with the product features, architecture, and development process. You will ramp up quickly and be able to commit code that addresses an issue or enhances an existing feature.

• Within 3 months of employment, you will begin implementing a product feature with your team.

• Within 6 months of employment, you will be able to support our existing customers, work on new features, and propose improvements to the product.

• Within the first year of employment, you will ship code that customers are depending on to run their businesses!

• Join a talented development team capable of working across functional and geographic boundaries to deliver high-quality features and enhancements to customers.

• Use and learn popular, modern technologies and methods to construct and enhance an open-source, Go-based Terraform provider.

• Work with senior members of the team to deliver new capabilities to customers.

• Engage with the open-source community and development process while adhering to the quality and security standards required by the VCF platform.

• Prioritize the success of existing and potential customers by providing prompt consultation and support, driving open issues to conclusion with urgency and to all stakeholders’ satisfaction.

You will be joining the VCF Automation team responsible for delivering the open-source Terraform provider that enables Terraform users to interface with VCF Automation. You will work in-person, daily, from a designated VCF office in the United States, and will collaborate with engineers and cross-functional team members locally, across the country and around the globe.

• Bachelors OR Masters in Computer Science or Engineering plus a minimum of 8 years/6 years related industry experience,

• Significant experience developing Go-based applications

• Experience contributing to and interacting with open-source projects/communities

• Familiarity with Terraform and/or Kubernetes

• Awareness of VMware Cloud Foundation Automation and its predecessors—VMware Aria Automation and VMware Cloud Director

• Knowledge of tools like GitHub, Maven, and Jenkins

• Experience in effective code reviews and cross-functional team work with other engineering dependencies, OSS projects, product and release management

• Understanding of enterprise SDLC processes and willingness to engage with these throughout the lifecycle of your work

• Ability to work from the VCF office in Burlington, MA, or Palo Alto, CA, office five days/week

• Must have legal authorization to work in the US

As a member of the VCF Automation team, you will be building software solutions that provide our customers self-service consumption of Kubernetes and cloud infrastructure resources “as a Service” while maintaining control, security, and compliance. You will collaborate with peers in the team and cross-functional organizations to understand requirements and implement solutions.

You will become an integral part of the team:

• Within the first month of employment, you will become familiar with the product features, architecture, and development process. You will ramp up quickly and be able to commit code that addresses an issue or enhances an existing feature.

• Within 3 months of employment, you will begin implementing a product feature with your team.

• Within 6 months of employment, you will be able to support our existing customers, work on new features, and propose improvements to the product.

• Within the first year of employment, you will ship code that customers are depending on to run their businesses!

• Join a talented development team capable of working across functional and geographic boundaries to deliver high-quality features and enhancements to customers.

• Use and learn popular, modern technologies and methods to construct and enhance Java-based microservices running in a containerized environment.

• Work with senior members of the team to deliver new capabilities to customers.

• Engage with an enterprise SDLC process and maintain quality and security standards in order to ship with the VCF platform.

• Prioritize the success of existing and potential customers by providing prompt consultation and support, driving open issues to conclusion with urgency and to all stakeholders’ satisfaction.

You will be joining the VCF Automation team responsible for delivering API-driven backend services that power private cloud infrastructure and application automation at scale. You will work in-person, daily, from a designated VCF office in the United States, and will collaborate with engineers and cross-functional team members locally, across the country and around the globe.

• Bachelors OR Masters in Computer Science or Engineering plus a minimum of 8 years/6 years related industry experience,

• Deep experience developing Java-based enterprise applications for on-premise customers; experience with Spring and Spring Boot a plus

• Familiarity with Kubernetes, containerization, and virtualization

• Knowledge of tools like GitHub, Maven, and Jenkins

• Experience in effective code reviews and cross-functional team work with other engineering dependencies, OSS projects, product and release management

• Understanding of enterprise SDLC processes and willingness to engage with these throughout the lifecycle of your work

• Ability to work from the VCF office in Burlington, MA, or Palo Alto, CA, office five days/week

• Must have legal authorization to work in the US

Key Responsibilities

• Customer Focus:Oversee optimization of the overall customer or Partner experience across assigned territory

• Financial Targets:Ensure staff meets or exceeds CA a Broadcom Company stated financial quotas and targets

• Internal Business Processes:Demonstrate mastery with CA a Broadcom Company internal processes, systems and support structure

• Professional Development:Demonstrate high-level proficiency and skill

• Leadership, Teamwork and Planning:Collaborate with, mobilize, and effectively run and develop direct and virtual team(s)

Customer Focus

• Direct Technical Consulting staff in acquiring knowledge of customers' businesses, Partner offerings, and competitive landscape and operational processes.

• Ensure thorough resources, planning and time management is in place so that existing opportunities are properly staffed and has scale and skill sets to support sales opportunities.

• Help team members build and maintain relationships with senior executives and decision makers, taking the lead as necessary.

• Build long-term partnerships and trust.

• Prioritize efforts to pursue the most pervasive customer needs that CA a Broadcom Company can successfully address within assigned territory and align the efforts of their Partners in the business accordingly.

• Understand and navigate customer's buying process and the Partner's procurement policies through distribution.

• Support sales teams to measure and communicate value delivered to the customer to ensure strength of relationship.

• Understand CA a Broadcom Company vision, strategy and key customer initiatives (for example: Support Connect, Product

• Advisory Councils and Beta Programs, etc.); support sales teams to ensure that customers and Partners are consistently kept informed.

• Understand and address customer and Partner survey results/trending and respond to changing customer needs.

• Support sales teams by participation in customer and Partner meetings as needed.

Financial Targets

• Ensure the team meets or exceeds the team's stated financial targets.

• Create, maintain and manage to plans to meet or exceed financial targets.

• Direct, measure and accurately predict financial outcomes.

• Direct territory-wide opportunities and transactions to ensure balance, long-term stability and sustainability of book-of-business.

• Analyze financial and performance metrics to plan for optimum performance efficiency and financial return.

nternal Business Processes

• Demonstrate mastery of CA a Broadcom Company approved methods and processes for:

• Territory Planning

• Partner Enablement Planning

• Account Planning

• Opportunity Planning

• Forecasting

• Lead to Quote

• Quarterly Business Reviews

• Performance Management

• Need-based Sales Methodology

• Review and Approval Processes

• Ensure adherence to, and be regarded as an exemplary role model for CA a Broadcom Company Core Values, Code of Conduct,

• Ethics and compliance requirements.

• Explain and consistently enforce directives from senior management.

• Ensure staff understands corporate policies and procedures.

• Ensure that proper security measures are applied and followed at all times.

• Enforce corporate policy with respect to equal employment opportunity, non-discrimination and other related policies.

Professional Development

• Demonstrate on-going personal and professional development mastery with respect to the following capabilities:

• Provide team leadership, coaching and mentoring to staff

• Comfort-level around senior management

• Articulate business cases / proposals to senior management (internal / external)

• Proposal development, negotiation, closing and booking business

• Complete leadership class or online training per quarter

• Business and industry acumen

• Problem solving skills and agility

• Competitor awareness

• Consultative 'questioning' and active listening

• Oral and written communications and presentation skills

• Business planning

• Financial analysis

• Time management

• Hiring, succession planning and corrective action

• Employee relations rules and regulations

Leadership, Teamwork & Planning

• Demonstrate mastery in team building and conflict management.

• Recognize team members' roles, responsibilities, strengths and weaknesses in order to improve and optimize direct and virtual team effectiveness.

• Demonstrate mastery in navigating CA a Broadcom Company internal processes and systems, and supporting roles.

• Provide team building, coaching and mentoring to staff.

• Demonstrate effective time management.

• Demonstrated ability to effectively prioritize tasks.

• Demonstrate effective partnering with CA a Broadcom Company internal and external Partners.

• Work with employees to create personalized development plans through regular one-on-one reviews of skills and personal career goals; follow up to ensure that employees execute on their plans in a timely fashion.

• Use reviews to identify possible successors, and provide them opportunities to broaden their experience and enhance their skills.

• Consistently reinforce the importance of CA a Broadcom Company Core Values.

• Monitor and control the activities and performance of staff under their supervision, setting expectations and providing guidance and direction as needed.

• Ensure that the team receives regular training on CA a Broadcom Company products, services and other initiatives, as well as skills training (such as account planning, better forecasting, listening and positioning skills, etc.), as appropriate.

• Hold regular team meetings and one-on-one meetings, to ensure the team is on track to meet business goals, provide consistent mentoring and coaching.

• Ensure appropriately qualified and/or experienced personnel are recruited, provided a complete orientation to CA a Broadcom Company organization, policies and procedures, systems and strategy, (including administrative staff), formally introduced to all internal and customer contacts, and trained according to their individual needs.

Key Competencies include:

• Customer Focus:Act in ways that demonstrate customer and Partner focus and satisfaction by building effective relationships with customers, identifying, meeting and exceeding customer expectations, and by treating customers with dignity and respect.

• Knowledge and Application of CA a Broadcom Company Mainframe Solution Sets:Know and understand CA a Broadcom Company products and range of solution sets, how to identify the best possible solutions to meet customers' and Partner's business needs and how to appropriately position CA a Broadcom Company mainframe solutions with customers and Partners.

• Territory Management:Direct territory, considering each and all accounts collectively; establish accurate plans and forecasts; prioritize efforts; generate short term results while holding a long-term perspective to maximize overall territory viability.

• Effective Communication:Deliver outstanding oral and written communications that are impactful and persuasive with their intended audience.

• Industry Knowledge:Possess in-depth knowledge of a given industry and relevant marketplace; can speak with authority, e.g., on industry trends, best practices, competitive practices, regulatory issues, etc.

• Effective Selling:Ensure staff utilizes solutions-oriented, systematic approach to selling, leveraging mastery of sales best practices and CA a Broadcom Company sales methodology.

• Business Acumen:Understand key aspects of business, e.g., business models and competitive positioning; also understand how business operates, including role of structure, systems, and processes; can speak in business language when applying professional expertise.

• Financial Acumen:Use financial analysis to make decisions, evaluate opportunities and choices; know how financial decisions impact business success.

Experience: • Minimum of 12 years of overall experience of which a minimum of 3 years is in management.

Compensation and Benefits

The annual base salary range for this position is $106,900 - $171,000

This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

Within the first 2 months, you will complete onboarding, build familiarity with the tools we use daily in Support, and start to build relationships with key internal and external stakeholders. You will update and maintain an accurate record of your customers’ most important activities. You will begin to lead customer-first interactions like kickoff calls and support weekly/quarterly reviews with minimal oversight. You will also start working with customers to understand their VCF objectives and priorities and prepare to obtain a VCP certification before the end of 6 months.

Within the first 4 months, you will have a good understanding of your customer’s product usage, business use cases, and technical architecture, and build trust among internal teams and customers. You will also have consistent control of low to medium-level escalations and complete the quarterly trainings.

Within the first 6-9 months, you will be comfortable being the customer’s technical liaison inside the support organization. You will have your VCP Certification in the first 6 months and have the ability to: proactively ensure that Support Requests (SRs) are driven to resolution without any gaps, independently run advanced-level escalations, work with peers for opportunities to enhance process/workflow internally, maintain customer retention rate of 90% or above, identify SR trends and create action plan(s) as required, and increase customer confidence in our platform and Support delivery.

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

• Coordinate and lead recurringweekly/biweekly/monthlymeetings with your customers to review their SR portfolio, identifying status, dependencies, and prioritization. Actively monitor and manage SR activity and trends using custom reports for additional insights. Update internal records regularly with the latest customer actions, priorities, and sentiment for leadership perusal.

• Oversee and direct Support Requests to the proper resources. Understand customer environment architecture and business use cases and ensure that information is available to internal teams when necessary to assist with quick problem resolution.

• Act as the single point of contact for the management and escalation of all Support-related activities by partnering with Account Teams and TAM (where applicable). Drive escalations to resolution within Support and Product Engineering groups by acting as the customer liaison and effectively communicating the technical issues and business impacts internally and externally.

• Coordinate all remote and onsite support engagements and lead get-well plans for customers to identify negative trends and act accordingly with internal teams to improve the Support experience.

• Provide advice and guidance to ensure successful ongoing usage and adoption of VCF and its components. Maintain current functional and technical knowledge of at least one product and provide best practice recommendations and answers to informal customer questions.

• Identify affected customer environments, communicate, and assist with the resolution of any VMware Security Advisories.

• Work with the Proactive Services team to identify potential issues in customer environments and communicate them to customers along with the impact and steps for resolution.

• Document and deliver formal and informal root cause analyses as needed for critical customer situations.

• Participate in Executive Business reviews and provide details that identify issue trends, corrective actions, and training opportunities based on customer SR data.

Requirements:

Bachelor’s degree. Relevant years of experience in lieu of a degree may be considered, plus 5+ years of related experience OR Master's plus 3 years.

Must have legal authorization to work in the US.

Compensation and Benefits