Crm Account Manager - Nw jobs at Boston Scientific in United States, Phoenix

• Build relationships through routine visits, product demonstrations, educational programs, product in-services,procedural observation, and problem resolution​

• Provide daily procedural support in an intense OR/Endoscopy unit environment​

• Work seamlessly with Territory Manager(s), supporting increased selling time​

• Support revenue generating projects and goals to support account ownership​

• Work closely with Territory Managers and Region Sales Managers to evaluate business conditions and sales trends​

• Develop quarterly/annual business plans to achieve revenue targets​

• Assist in professional education activities sponsored by BSC, both on-site and field training workshops​

• Provide timely updates to Region Manager on ongoing business activities, competitive conditions, industry trends, etc.​

• Manage expense budget and promotional budget within guidelines​

• Maintain accurate records of sales expenses, customer files, and field sales reports​

• Submit any required administrative paperwork in a timely manner​

• Conduct all sales activities according to Travel & Entertainment (T&E) guidelines,AdvamedPolicies, and IntegrityPolicies​

• Participate in occasional weekend and evening trade show and/or meetings, committed travel 30-40%​

• ​

• Bachelor’s Degree​

• 2+ years of business-to-business sales experience​

• Experience in team collaboration and leadership​

• Ability to establish and guide direction​

• Background in developing and sustaining strong customer relationships​

• Track record of success in a fast-paced, matrixed environment

Initial minimum compensation for this position is anticipated to start at$83,720.00inclusive of annualized base salary, certain guarantees, and other non-discretionary performance-based incentives. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business considerations or organizational needs. Core and optional benefits offered at BSC can be reviewed at

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Job responsibilities

• Works on specific functional area objectives or projects that may require research, working in teams, developing presentations, designing strategies, and keeping abreast of current industry events, market trends, or competitors products.
• Conducts her/himself as a regular full-time member of the staff by accepting and adhering to Boston Scientific's rules and regulations and by engaging in professional and personable conduct at all times with staff and customers. The intern is also obligated to comply with any confidentiality and professional policies established by Boston Scientific.
• Becomes knowledgeable about her or his own responsibilities and the business and operational issues inherent in them as well as about the Boston Scientific's and particular issues relevant to the Company.
• Contributes to the preparation and production of proposals and reports by using word, spreadsheets, and other computer programs.
• Prepares an oral and written evaluation for presentation upon completion of internship.

Job requirement

• Candidate must possess or currently pursuing a Bachelor's Degree course
• Required skill(s): Microsoft Office, Communication
• Required language(s): Malay, English
• Duration of 6 months and above (please state your internship start and end date in your application or resume)

• Build relationships through routine visits, product demonstrations, educational programs, product in-services,procedural observation, and problem resolution​

• Provide daily procedural support in an intense OR/Endoscopy unit environment​

• Work seamlessly with Territory Manager(s), supporting increased selling time​

• Support revenue generating projects and goals to support account ownership​

• Work closely with Territory Managers and Region Sales Managers to evaluate business conditions and sales trends​

• Develop quarterly/annual business plans to achieve revenue targets​

• Assist in professional education activities sponsored by BSC, both on-site and field training workshops​

• Provide timely updates to Region Manager on ongoing business activities, competitive conditions, industry trends, etc.​

• Manage expense budget and promotional budget within guidelines​

• Maintain accurate records of sales expenses, customer files, and field sales reports​

• Submit any required administrative paperwork in a timely manner​

• Conduct all sales activities according to Travel & Entertainment (T&E) guidelines,AdvamedPolicies, and IntegrityPolicies​

• Participate in occasional weekend and evening trade show and/or meetings, committed travel 30-40%​

• ​

• Bachelor’s Degree​

• Over 2 years of business-to-business sales experience​

• Experience in team collaboration and leadership​

• Ability to establish and guide direction​

• Background in developing and sustaining strong customer relationships​

• Track record of success in a fast-paced, matrixed environment

Initial minimum compensation for this position is anticipated to start at
$83,720.00

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

About the Role:

In the Cardiac Rhythm Management (CRM) division, we are dedicated to providing innovative solutions for irregular heart rhythms and heart failure and preventing sudden cardiac arrest. Our mission is to offer less-invasive care options for critical cardiac conditions, ultimately improving patient outcomes and quality of life. As part of Boston Scientific, a leader in medical technology, we have a rich history of nearly 20 years of pivotal research and development, expanding indications, and increasing access to life-saving therapies like ICD and CRT. As a vital member of our team, you will play a pivotal role in promoting our commercially approved products through comprehensive clinical education and sales support initiatives. You will be responsible for covering a defined region, engaging with current and potential customers, and contributing to the achievement of sales targets and revenue growth within specific product segments.

This geography will cover Scottsdale and downtown Phoenix.

Your responsibilities will include:

• Clinical Support Excellence: Serve as the primary clinical resource for device implant coverage, troubleshooting, programming, and patient follow-up, ensuring optimal customer and patient outcomes.
• Educational Outreach: Conduct presentations and demonstrations to educate customers on the clinical benefits and proper usage of our products, utilizing various formats and platforms.
• Clinical Presence: Attend device implants in hospital labs and operating rooms, conducting patient follow-ups to ensure satisfaction and success with implanted products.
• Relationship Development: Foster strong relationships with hospital personnel, engaging in meaningful interactions and identifying key decision-makers to facilitate future sales opportunities.
• Problem Resolution: Address customer needs and complaints promptly and effectively, collaborating with cross-functional teams to develop innovative solutions.
• Inventory Management: Adhere to company and divisional guidelines for managing commercial inventory, ensuring availability and timely delivery of products.
• On-Call Commitment: Be prepared to fulfill on-call duties as required, demonstrating a commitment to patient safety and product quality 24/7.

Required Qualifications:

• 0-2 years of work experience, preferably with a bachelor’s degree in biomedical engineering, Science, Math, Business, or Nursing, or equivalent technical experience.
• Willingness to participate in rotational 24/7 on-call duties, including holidays and weekends.

Preferred Qualifications:

• Previous experience in an Electrophysiology (EP) Lab, device clinic, or Cardiac Catheterization (Cath) Lab.
• Background in medical device sales, sales support, clinical education, or clinical research.
• Self-starter mentality with the ability to work independently and efficiently while remaining accountable to team goals.
• Proficiency in communicating complex medical device software algorithms and therapies to diverse audiences.
• Excellent communication skills, with the ability to engage effectively with medical professionals and patients.
• Demonstrated ability to thrive in a dynamic, fast-paced work environment as part of a highly motivated team.

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

About the Role:

The Interventional Solutions Sr. Territory Manager position will demonstrate sales excellence and an understanding of the territory needs to effectively grow Boston Scientific Interventional Solutions overall business. Strong sales skills are a definite need and the ability to be coached and directed will assist in making this job a success. Responsibilities unique to this position are working closely with internal Business Partners, Regional Sales Managers, Therapy Consultants and Clinical Specialists by providing excellent program support by managing all of Boston Scientific internal resources.

Your responsibilities will include:

• Sells products by scheduling sales calls to meet with current and potential customers to fulfill revenue and unit growth objectives assigned by company on a monthly/quarterly/annual basis.
• Develops and implements sales strategies by determining the relevant factors (e.g., product, competition and pricing needs) of existing and potential accounts to effectively promote the company's products to appropriate hospital personnel and physicians.
• Develops action plans (i.e., weekly, quarterly, monthly) by analyzing quarterly and monthly sales figures and reports identifying the needs of particular accounts and discussing issues with Regional Sales Manager to help the organization achieve its annual sales goals.
• Determines the needs (e.g., product and pricing), goals, product usage, and types of cases handled by specific customers by meeting with and asking in-depth questions of physicians and other hospital personnel to learn which BSC products can best address their specific needs.
• Observes actual procedures in the cardiac catheterization or electro-physiology lab and operating room of hospital accounts to gain insight into the specific nuances of each physician and each member of the lab staff.
• Establishes pricing packages by working with relevant BSC personnel to establish price points that address specific customer's needs while satisfying company guidelines and policies.
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g. clinical research, pricing and/or marketing) to develop optimal solutions.
• Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key purchasing decision makers in order to facilitate future sales.
• Educates customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to secure purchasing commitments, often with the help of incentive programs and services made available to the account being developed.

Required qualifications:

• Bachelors’ degree or equivalent work experience.
• Minimum of 5 years of relevant sales experience.

Preferred qualifications:

• A four-year degree with a background in sales and a proven track record of success will help in making this position a successful team approach to selling in the catheterization lab and to our physicians.
• Strong clinical, analytical and selling skills are a must in this position.
• Structural Heart and/or interventional cardiology experience.
• Person should have a proven ability to take on many accounts and travel within a 4-state area.
• Problem solving and the ability to be coached and directed by other teammates will allow collaboration and success in selling bag of specialty products.

The anticipated annualized base amount or range for this full time position will beplus variable compensation governed by the Sales Incentive Compensation Plan(which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Your responsibilities will include:

• Sells products by scheduling sales calls to meet with current and potential customers and referral networks to fulfill revenue and unit growth objectives assigned by company on a monthly/quarterly/annual basis.
• Develops and implements sales strategies by determining the relevant factors (e.g., product, competition and pricing needs) of existing and potential accounts to effectively promote the company's products to appropriate hospital personnel and physicians.
• Develops action plans (i.e., weekly, quarterly, monthly) by analyzing quarterly and monthly sales figures and reports identifying the needs of particular accounts and discussing issues with Regional Sales Manager to help the organization achieve its annual sales goals.
• Clinically support procedures at accounts to gain insight into the specific nuances of each physician and each member of the lab staff.
• Establishes pricing packages by working with relevant BSC personnel to establish price points that address specific customer's needs while satisfying company guidelines and policies.
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g. clinical research, pricing and/or marketing) to develop optimal solutions.
• Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences, therapy awareness activities) to make new contacts in other departments within hospital and to identify key purchasing decision makers in order to facilitate future sales.
• Educates customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals).

Required qualifications:

• Bachelors' degree or equivalent work experience.
• 1+ years of relevant experience in corporate setting, healthcare industry or sales.
• Strong analytical, selling, and problem-solving skills
• Demonstrates a strong technical and clinical aptitude to be able to discuss & explain complex product information & complete extensive training programs
• Must be able to work flexible hours and travel when needed.

Preferred qualifications:

• Structural Heart, Interventional Cardiology, Electrophysiology, or related industry experience
• Experience with implantation in cardiovascular and/or medical device
• Ability to be coached and directed by other teammates
• Ability to collaborate effectively in a team environment
• Relocatable within the U.S.

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Your responsibilities:

• Develop and execute territory business plan, resulting in achievement of assigned sales objectives.

• Excellence in product and procedure knowledge, business acumen, and proven sales processes to achieve results.

• Conduct clinical in-service training programs with appropriate customers.

• Educate health care providers, in a clinical setting, on the proper use of products.

• Work with facility decision makers to ensure approved usage of products.

• Understand and educate healthcare professionals on patient care pathways.

• Demonstrate an understanding of the pricing and reimbursement landscape relevant to products.

• Manage inventory and sample control processes which include but are not limited to compliance regulations, cost control measures, and field/sample inventory management.

• Stay current with company communications through the use of technology which includes but is not limited to email, voice mail, conference calls, meetings, and CRM software.

• Complete administrative responsibilities which includes, but is not limited to: customer interactions through CRM, timely submission & management of expenses, proficiencies in required trainings.

• Demonstrate high standards of ethics and adherence to Boston Scientific compliance policies.

Required qualifications:

• Bachelor’s degree required.

• 5+ years of outside sales / sales management experience, minimum of 2+ years of medical device quota-based sales experience.

• Demonstrated track record meeting and/or exceeding sales quotas.

• Will favor candidates with prior success with new therapy introductions, and radiographic imaging.

• Clear understanding of med tech sales, territory management, and customer relationship management.

• Experience calling on hospital and ambulatory surgery centers (ASC).

• Experience working in a challenging reimbursement environment.

Preferred qualifications:

• Experience in an Operating Room (surgery, surgical procedure exposure)

• Disruptive product sales experience

• Experience with total office approach to sales

• Proven track record of success / growth in sales

• Able to build strong rapport and relate well to physician, hospital, office, and ASC’s clinical and economic decision makers

• Experience building and maintaining physician champions

• Excellent written and oral communications skills.

• Proficient with technology (email, Word, Excel, PowerPoint, and CRM software).

• Positive, professional, team player, go getter, winner.

The anticipated annualized base amount or range for this full time position will beplus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.