Crm Product Specialist Empower Pacemaker - Mid Atlantic jobs at Boston Scientific in United States, Philadelphia

About the Role

In this role, you’ll drive sales revenue beyond divisional goals while identifying and cultivating new business opportunities aligned with our strategic vision. You’ll collaborate across teams, maintain clinical expertise, and stay informed on products, programs, and market dynamics. Your ability to navigate both hospital and office-based settings with confidence and creativity will be key to overcoming challenges and delivering results.

Key Responsibilities

• Build trusted relationships with physicians and nurses through training, education, and promotion of cutting-edge technologies
• Cultivate connections across multiple stakeholders within the healthcare ecosystem
• Establish and maintain strategic relationships in key accounts, aligning actions with organizational goals
• Develop and execute quarterly business plans to meet revenue targets and business objectives
• Identify and pursue new business opportunities that reflect the company’s vision and priorities
• Collaborate with internal cross-functional teams to drive business outcomes
• Demonstrate clinical excellence in relevant disease states
• Stay current on Boston Scientific products, programs, and competitive landscape
• Adapt to change and thrive in a dynamic, fast-paced environment
• Manage territory with integrity and in compliance with our Code of Conduct
• Utilize tools such as Salesforce, Tableau, and other sales enablement platforms
• Conduct all sales activities in accordance with Travel & Entertainment (T&E) guidelines, AdvaMed policies, and company integrity standards

Required Qualifications

• Minimum 5 years of direct sales experience
• Bachelor’s degree
• Proven track record of sales success
• Strong oral and written communication skills
• High initiative and creativity; ability to meet deadlines with minimal supervision
• Willingness to travel 1–2 overnights per week

Preferred Qualifications

• Minimum 5 years of medical device sales experience
• Demonstrated leadership capabilities
• Experience selling in hospital, ambulatory surgery center (ASC), and office-based settings
• Familiarity with local Integrated Delivery Network (IDN) and Group Purchasing Organization (GPO) contracts
• Ability to present a compelling value proposition with both financial and clinical impact
• Experience selling disruptive technologies
• Background in consultative sales
• Proficiency with CRM tools

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

About the role:

At Boston Scientific, our products and technologies are used to diagnose or treat a wide range of medical conditions. In Cardiac Rhythm Management (CRM), we offer solutions for treating irregular heart rhythms and heart failure and protecting against sudden cardiac arrest. In this role, you will sell and promote company products in the Rhythm Management division within a defined geographic territory.

• Sell products by scheduling sales calls to meet with current and potential customers to fulfill the company's revenue and unit growth objectives on a monthly/quarterly/annual basis.
• Develop and implement sales strategies that are specific and targeted by determining the factors (e.g., product, competition, and pricing needs) that are relevant to appropriate hospital personnel and physicians.
• Determine the needs (e.g., product and pricing), goals, product usage, and types of cases handled by specific customers by meeting with and asking in-depth questions of physicians and other hospital personnel to learn which Boston Scientific products can best address their specific needs.
• Respond to customer needs and complaints regarding products and services by developing creative and feasible solutions or work with other related personnel (e.g., clinical research, pricing, and/or marketing) to develop optimal solutions.
• Develop relationships with hospital personnel (e.g., through casual conversation, meetings, participation in conferences) to make new contacts in other hospital departments and identify key purchasing decision-makers to facilitate future sales.
• Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to secure purchasing commitments, often with the help of incentive programs and services made available to the account being developed.
• Manage territory resources for clinical support in the areas of device implant coverage, basic troubleshooting, programming, and patient follow-up of company products.
• Attend device implants in the labs and operating room of hospital accounts and perform patient follow-up to assure customer and patient success with the implanted products.
• Bachelor's degree or equivalent field clinical/sales experience.
• Minimum of 5 years’ experience in clinical or sales experience in a medical device or pharmaceutical field sales organization
• Must have technical aptitude; be able to discuss & explain complex technical product information.
• Must be able to be on a rotational call on a 24/7/365 basis with a sales team
• Must be able to work flexible hours, and complete an extensive training program

Preferred Qualifications
• Master's Degree, MBA.
• Structural Heart, Interventional Cardiology, Electrophysiology, or related industry experience.
• Experience with implantation in cardiovascular and/or medical device.

The anticipated annualized base amount for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

About the role:

• This is an exciting time to join our Cardiology team as we launch new and innovative products to the Electrophysiology (EP) market - one of the fastest-growing areas in med tech. Boston Scientific has an array of products and therapies to treat patients with atrial fibrillation (AFib) including Cryo, Radiofrequency, and our Pulsed Field ablation therapy, FARAPULSE. Currently, we offer technologies such as 3D Mapping and Navigation systems, Radiofrequency Ablation catheters, Diagnostic Catheters, EP recording systems, and Intracardiac Access Sheaths for diagnosing and treating heart rhythm disorders.
• The EP Mapping Specialist will spend their first year gaining expertise in Boston Scientific technology while obtaining extensive professional development to ensure readiness for success in this hands-on, field-based role. Once training is complete, the EP Mapping Specialist will provide expert clinical product and technical assistance and training to physicians, EP Lab Staff, and sales representatives on the effective and safe use of the Rhythmia Mapping System during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals.

Your responsibilities will include:

• Will be required to maintain advanced clinical knowledge of EP diagnostic and ablation technologies, EP mapping and recording systems, transeptal access technologies, and left atrial appendage occlusion technologies.
• Attends procedures in cardiac CV/EP labs of hospital accounts for clinical support and development efforts of BSC AF Solutions products including Rhythmia HDx mapping system, LabSystem Pro recording system, transeptal access products, diagnostic and therapeutic catheters, and WATCHMAN LAAC technologies.
• Educates customers on the merits and proper clinical usage of AF Solutions products by creating and delivering presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all customers abreast of the latest product, therapy, and technology developments and current items of interest in the industry.
• Meets with existing and potential customers (e.g., physicians, physician office groups at hospitals) by traveling (in an automobile or airplane) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate and train them on how company products can help them to achieve their goals.
• Develops relationships with hospital personnel at all levels including staff, physicians, and administrators (e.g. through casual conversation, meetings, participation in creating conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
• Demonstrates effective change leadership and builds strategic partnerships to better the area/organization by leveraging relationships with their peers, management and across AF Solutions organization (Marketing, Training, and Strategic Planning).
• Implements and monitors strategies outlined by the quarterly plan of action for the area.
• Coordinates territory and other BSC sales management and representatives’ efforts to build strategic partnerships that will further area and organizational and business objectives.
• Develops relationships with key referring physicians, external fellows, NEPIs, other key physicians to promote market development and growth.
• Trains on and maintains knowledge of clinical trial protocols, Clinical Department standard operating procedures, and compliance toward the regulations of world-wide regulatory bodies to meet corporate and departmental objectives.
• Manages clinical trial activity within he/she/they assigned territory which includes but is not limited to completing Interest Visits and Site Initiation Visits.
• Educates clinical investigators on clinical trial protocols, clinical process, and investigational products and features.

Required Qualifications:

• Bachelor’s degree (or equivalent experience).
• Minimum of 2 years of industry experience in medical device sales, clinical electrophysiology or equivalent education and experience.
• Must demonstrate technical aptitude, and ability to discuss & explain complex technical product information.

Preferred Qualifications:

• NASPE/IBHRE CEPS certification.
• Work experience in Atrial Fibrillation/Cardiac Mapping/Structural Heart Procedure.
• Existing usage of 3D cardiac mapping system.
• MS or advanced degree in business or healthcare.

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Your responsibilities will include:

• Educates customers on the merits and proper clinical usage of company products by creating and delivering presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all customers abreast of the latest product, therapy, and technology developments and current items of interest in the industry.
• Meets with existing and potential clients (e.g., physicians, physician office groups at hospitals) by traveling (in an automobile or airplane) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate and train them on how company products can help them to achieve their goals.
• Develops relationships with hospital personnel at all levels including staff, physicians, and administrators (e.g. through casual conversation, meetings, participation in creating conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
• Provides direction and guidance to exempt specialists and/or supervisory staff who exercise significant latitude and independence in their assignments.
• Fosters a diverse workplace that enables all participants to contribute to their full potential in pursuit of area/organizational objectives.
• Demonstrates effective change leadership and builds strategic partnerships to better the area/organization by leveraging relationships with their peers, management and across WATCHMAN organization (Marketing, Training, and Strategic Planning).
• Assist management in recruiting and coaching organizational talent and demonstrates effective change leadership. Provides direction and guidance to exempt specialists and/or supervisory staff who exercise significant latitude and independence in their assignments.
• Implements and monitors strategies outlined by the quarterly plan of action for the area. POA champion supporting market development, product launch, and competitive product intelligence.
• Coordinates territory and other BSC sales management and representative's efforts to build strategic partnerships that will further area and organizational objectives.
• Develops relationships with key referring physicians, external fellows, NEPIs, other key physicians in order to promote market development and growth.
• Work with sales management to proactively identify strategic initiatives that improve the effectiveness of the area and organization.
• On-call duties may be necessary to support coverage.
• Trains on and maintains knowledge of clinical trial protocols, Clinical Department standard operating procedures, and compliance toward the regulations of world-wide regulatory bodies to meet corporate and departmental objectives.
• Manages clinical trial activity within his/her assigned territory which includes but is not limited to completing Interest Visits and Site Initiation Visits.
• Educates clinical investigators on clinical trial protocols, clinical process, and investigational products and features.

Required qualifications:

• Bachelor’s degree (or equivalent experience).
• Minimum of 2 years of industry experience in clinical cardiology, medical device sales, or equivalent education and experience.

Preferred qualifications:

• Work experience in Structural Heart/Atrial Fibrillation desired.
• Must demonstrate technical aptitude, and ability to discuss & explain complex technical product information.
• MS or advanced degree in business or healthcare.

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Key Responsibilities:

• Educate healthcare providers about product indications and maximize adoption of the leadless CRM portfolio through education.
• Provide clinical expertise to and training to field personnel and both current and new HCP customers.
• Understand and train to the Quality Document: EMPOWER Leadless Pacemaker Physician Training Program
• Offer technical support based on instructions for use and trial protocols.
• Assist in education and training activities for physicians, support staff, and personnel.
• Serve as a therapy expert on SICD and Leadless Pacemaker products, device implantation, patient indications, selection, reimbursement, and programming.
• Educate physicians, nurses, educators, and other healthcare providers on patient selection and indications for therapy.
• Coordinate and deliver programs and resources to expand the market and improve therapy access.
• Oversee local field education and training, including simulated procedures, device follow ups and troubleshooting.
• Coordinate and deliver education via multiple modalities; live and virtual
• Liaise with marketing for technology improvements and next generation needs.
• Strong collaboration with a variety of stakeholders in the leadless pacemaker space for training evolution and adaptation

Requirements:

• Comprehensive ability to analyze and evaluate technologically complex devices.
• Effective collaboration, teamwork and Communication skills.
• Comfort navigating new professional environments, including labs and hospitals.
• Flexibility for unanticipated travel needs for expertise and case coverage
• Ability to lead and influence customers.
• Ability to prepare and present written and verbal communications effectively.
• Thorough familiarity with BSC policies, operations, and procedures.
• Business travel up to 70%.
• Verification that you meet all vendor credentialing requirements.
• Live in MSP preferred, or near major airport hub

Preferred Qualifications:

• 3-5 years of clinical medical device experience, specifically with CRM products.
• Bachelor’s degree in a relevant technical field or equivalent/related experience.
• Strong knowledge of the Subcutaneous ICD therapy and implant
• Professional training/education experience.
• Previous leadless pacemaker experience
• Demonstrated business acumen.

Maximum Salary: $ 188300

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.

Your responsibilities will include:

• Developing and training new hires through the entire mapping certification training pathway

• Development and execution of the EP Field Training Program(s) for all technology across EP

• Continuous communication and partnership with the field, as well as the Sales Training Team

• Refinement of certification process for each technology

• Daily collaboration with various business units across Cardiology

• Support of our local COT program and sites

• Support of in-house EP training classroom programs

Required Qualifications:

• Bachelor’s degree

• Minimum of 3 years mapping experience or 5+ years of EP and/or lab experience with technical/clinical proficiency

• Experience teaching, coaching, educating peers, personnel, and other technical support

• High-energy and the ability to work in an ultra-fast-paced environment.

• Great interpersonal and communication skill.

• Proven ability to build/maintain positive relationships among peers and colleagues

• Work collaboratively within the team and with other business functions.

• Continuous improvement mindset; ability to identify existing gaps/needs for new hire training

• Ability to tailor training materials to specific audiences

• Ability to interact effectively with all levels within the organization and with outside vendors/consultants.

• Basic competency on Microsoft Office 365 products (Word, Excel, PowerPoint, Teams).

Preferred Qualifications:

• Experience with Boston Scientific EP Products, specifically the OPAL HDx system

• Extensive Transseptal, AF and/or imaging experience

• Education experience within healthcare or the medical device industry

• Self-starter with the ability to manage projects from the concept stage to fully executed programs.

• Ability to execute on multiple projects simultaneously and meet deadlines in a fast-paced environment.

• Ability to prioritize projects based on business need.

Maximum Salary: $ 215000

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.