Sr Product Specialist jobs at Boston Scientific in Singapore, Singapore

Key Responsibilities:

• Identifying and resolving the root causes of complex technical issues with production equipment.
• Performing troubleshooting on the equipment on the production lines.
• Perform hands-on repair of complex technical issues with equipment.
• Documentation of performed work and updating Preventive maintenance procedures as required.
• Responsible for developing new Jigs, Fixtures, Testing, and Manufacturing equipment.
• Creates mechanical designs and detail drawings utilizing CAD modeling software per department standards, development tools, and procedures.
• Designs pneumatic and hydraulic systems and specifies basic pneumatic and hydraulic components.
• Defining basic electrical components and automated control requirements.
• Ensure relevant documentation is prepared in line with all Quality and Regulatory guidelines and promotes full compliance with all GMP & E&AS
• Sustain an environment of continuous improvement.
• Develop and implement the appropriate maintenance procedures and protocols to ensure processes always remain in control.
• Manage the planning and execution of equipment validations and qualifications

Requirements:

• Bsc in Mecahnical Engineering
• 3-5 years of experience as a Mechanical or Equipment Engineer.
• Experience working on production lines.
• Hands on experience in mechanical design using SolidWorks.
• High proficiency in English (writing and speaking)
• Experience working with PDM software - An Advantage.
• Experience working in the medical industry - An advantage.
• Control systems experience – an advantage.
• Electrical design knowledge – an advantage.
• Providing technical leadership on maintenance and equipment issues.

Your responsibilities will Include:

• Serve as the primary resource for clinical support in case coverage, physician training, and allied healthcare worker training.
• Educate customers and internal BSC employees on the merits and proper clinical usage of our products through presentations and demonstrations using various formats and platforms.
• Attend cases in hospital labs for case support, training, and CMEs.
• Provide ongoing clinical and technical training and support to customers directly.
• Regularly visit customers and potential customers to identify their clinical needs, goals, and constraints related to patient care, and discuss and promote our products and services to achieve sales targets.
• Manage existing customers and acquire new ones in the assigned territory under the general supervision of the Manager.
• Plan and develop the market for our existing and new products according to divisional goals and objectives, optimizing available tools (e.g., consignment).
• Cultivate a wide range of business relationships with hospital management, purchasing departments, and hospital staff.
• Respond to customer needs and complaints regarding products and services by developing creative and feasible solutions or collaborating with other personnel (e.g., sales, clinical research, marketing, technical support).
• Develop sales skills and manage inventory, forecasts, billings, tenders, and quotations.
• Analyze and report market and business feedback to the Manager and others on a monthly and yearly basis using all available support tools.
• Represent Boston Scientific values and integrity.

Job Requirements:

• Bachelor’s degree in Science, Engineering, Biomedical, or related field.
• Minimum 6 years of combined clinical and sales experience, with a strong track record in medical device sales and direct working experience in Cath Lab or Operating Theatre (OT) settings.
• Electrophysiology (EP) experience strongly preferred—especially familiarity with ablation procedures, cardiac mapping systems and stroke management.
• Highly driven and customer-oriented, with a proven ability to build and sustain strong relationships with clinicians and stakeholders.
• Confident in attending procedures and providing intra-operative support, especially in complex and high-pressure environments.
• Excellent written and verbal communication skills, with the ability to clearly convey technical and clinical information to both medical and non-medical audiences.

Key Responsibilities

• Develop further as professional sales rep by acquiring working knowledge and selling techniques. Able to tackle a variety of issues, general knowledge in medical device industry (BSC and competitors).

• Visit customers and/or potential customers of Boston Scientific on a regular and planned basis to promote products and services to achieve monthly, quarterly and yearly sales targets, as agreed with the Manager.
• Manage existing and acquire new customers in the assigned territory under general supervision of the Manager.
• Provide continuous technical training and support directly to customers in cathlabs, operation theaters and interventional radiology departments.
• With limited instructions of Manager, plan and develop the market for our existing and new products according with divisional goals and objectives, through execution, while optimize available tools (consignment, etc).
• Provide ongoing technical training and support to customers directly in the cathlabs
• Cultivate wide range of business relationships with hospital management, purchasing department and hospital staff.
• Attend meetings, conferences and exhibitions as required to promote Boston Scientific products and services.
• Analyze and report to the Manager and/or others (monthly & year basis) the market and business feedback by using all available support tools.
• To represent Boston Scientific values and integrity.
• Upon request may lead a project team of moderate scope.

Qualification

• Diploma or bachelor’s degree in business/scientific specialization or relevant.
• Minimum 3 years of sales experience, preferably in the healthcare and pharmaceutical or related field.
• Strong ability to engage and interact with customers in a variety of settings including tradeshows / conferences, market research, advisory boards, and field interactions.
• Excellent communicator, both written and verbal.
• Can work under the deadline.
• Be able to attend cases and provide support.

Job Summary

Core objective of this role is to support the Divisional Manager in achieving the goals and objectives of the Division they represent.

Key Responsibilities

• Develop further as professional sales rep by acquiring working knowledge and selling techniques. Able to tackle a variety of issues, general knowledge in medical device industry (BSC and competitors).
• Visit customers and/or potential customers of Boston Scientific on a regular and planned basis to promote products and services to achieve monthly, quarterly and yearly sales targets, as agreed with the Manager.
• Manage existing and acquire new customers in the assigned territory under general supervision of the Manager.
• With limited instructions of Manager, plan and develop the market for our existing and new products according with divisional goals and objectives, through execution, while optimize available tools (consignment, etc).
• Provide ongoing technical training and support to customers directly in the cathlabs
• Cultivate wide range of business relationships with hospital management, purchasing department and hospital staff.
• Attend meetings, conferences and exhibitions as required to promote Boston Scientific products and services.
• Analyze and report to the Manager and/or others (monthly & year basis) the market and business feedback by using all available support tools.
• To represent Boston Scientific values and integrity.
• Upon request may lead a project team of moderate scope.

Job Requirements

• Degree holder preferably in medical-related field
• At least 3 years in the medical industry, preferably in medical devices
• Must be fluent in English or other languages is an added advantage.
• A team player and able to work harmoniously with all BSC employees.
• To represent Boston Scientific values and integrity.

Key Responsibilities

Planning and Analysis:

• Develop operational product launch strategies – identify product roll-out strategy.
• Franchise/product responsibility for developing competitive strategy, product and competitor analysis.
• Assist in providing market potential/analysis in developing market planning documents that encompass strategic planning, marketing plans, etc.
• Understand how product profit/loss is impacted by consignment plans, national contracts, etc.
• Responsible for tracking financial performance of product, analysis of issues and action plan development to achieve revenue objectives.
• Develop and implement pricing strategies that enhance profitability and competitive positioning
• Operate within and assist in the development of the franchise budget (including travel, promotion, advertising, etc.)

Market Development:

• Assist in the development and responsible for the execution of local market strategies; Identify clinical/market trends and suggest new product/marketing opportunities.
• Create and manage Physician training programs, Responsible for the implementation of strategic marketing plans for product areas consistent with the overall franchise goals and Strategic Plan.
• Develop creative approaches to market existing/new products.
• Assist in creating reimbursement strategies

Product / Market Management:

• Be responsible for both consumable and capital equipment
• Be responsible for developing, coordinating and executing training for local sales force
• Facilitate Physician training;
• Development of downstream sales tools to support sales execution
• Help the local franchises sales force with active field support
• Actively participate in local sales meetings
• Participate in main customer events; Develop and implement launch strategies, including launch package.

Product Development:

• Communicate market needs to regional marketing teams
• Conduct continuous product evaluations and providing feedback to the regional marketing teams; Contribute to prioritization input for new product development

Building and Maintaining Relationships:

• Establish relationships with key thought leaders in the field;
• Develop support structure and relationship with sales representatives and sales management through responsiveness to their questions, needs and issues;
• Responsible for developing and maintaining regional key opinion registers;
• Assist in coordinating Physician symposiums.

Job Qualifications

• Bachelor’s in business administration, marketing, or related field.
• Minimum of three years of sales and marketing experience with focus on Medical Devices, Healthcare business or Pharmaceutical.
• Have experience in doctors training support, Patient and doctor awareness of disease and procedure
• Good Medical Devices product management experience would be an advantage.
• Strong leadership with results-driven mindset and excellent communication skill.
• Proactive with good interpersonal skills, strategic thinking and good problem solving.
• Excellent English proficiency and computer literature.

Your responsibilities will Include:
Sales & Marketing

• Visits existing and potential customers (e.g., physicians, physician office groups at hospitals) on a regular and planned basis to identify their clinical needs, goals, and constraints related to patient care and to discuss and promote our products and services to achieve monthly, quarterly and year sales targets as agreed with Manager.
• Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales
• Develops relationships and cultivates wide range of business relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
• Manages existing and acquire new customers in assigned territories under general supervision of the Manager.
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
• Facilitate sales operation activities.

Clinical Support

• Serves as primary resource for clinical support in the areas of case coverage, basic troubleshooting, system/software development for EP systems and catheters.
• Attends cases in labs of hospital accounts for case support and development efforts of our capital systems and their components.
• Educates customers and internal BSC employees on the merits and proper clinical usage of our products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all abreast of the latest product and technology developments for Rhythmia system.
• Responds to customer needs and complaints regarding products and services by developing creative and feasible solutions or working with other related personnel to develop optimal solutions.
• Providing initial and continuous, as needed, training and feedback for development team and sales representatives (as appropriate) on our EP systems, development process, products and features, and procedures.
• Will be required to maintain advanced clinical knowledge of cardiac ablation, cardiac ablation components, technical knowledge of EP technology, advancements, and business landscape.
• Will be required to develop / maintain advanced clinical knowledge of cardiac ablation, cardiac ablation components, technical knowledge of EP technology, advancements, and business landscape.
• Will be required to travel occasionally depending on area coverage and training needs.

Job Requirements:

• Minimum bachelor’s degree in engineering/ biomedical/ biomedical engineering or any medical-related field.
• Minimum 5 years as an experienced and independent in the area of specialties
• Experience and familiar with EP, CRM or cardiovascular technologies will be advantageous.
• Familiarity in local speaking language like Malay. However, sufficiency in English speaking is a must.
• Candidate must be proactive and has a strong willingness to learn.
• Excellent teamwork skill.

Key Responsibilities

• Develop further as professional sales rep by acquiring working knowledge and selling techniques. Able to tackle a variety of issues, general knowledge in medical device industry (BSC and competitors).

• Visit customers and/or potential customers of Boston Scientific on a regular and planned basis to promote products and services to achieve monthly, quarterly and yearly sales targets, as agreed with the Manager.
• Manage existing and acquire new customers in the assigned territory under general supervision of the Manager.
• Provide continuous technical training and support directly to customers in cathlabs, operation theaters and interventional radiology departments.
• With limited instructions of Manager, plan and develop the market for our existing and new products according with divisional goals and objectives, through execution, while optimize available tools (consignment, etc).
• Provide ongoing technical training and support to customers directly in the cathlabs
• Cultivate wide range of business relationships with hospital management, purchasing department and hospital staff.
• Attend meetings, conferences and exhibitions as required to promote Boston Scientific products and services.
• Analyze and report to the Manager and/or others (monthly & year basis) the market and business feedback by using all available support tools.
• To represent Boston Scientific values and integrity.
• Upon request may lead a project team of moderate scope.

Qualification

• Diploma or bachelor’s degree in business/scientific specialization or relevant.
• Minimum 3 years of sales experience, preferably in the healthcare and pharmaceutical or related field.
• Strong ability to engage and interact with customers in a variety of settings including tradeshows / conferences, market research, advisory boards, and field interactions.
• Excellent communicator, both written and verbal.
• Can work under the deadline.
• Be able to attend cases and provide support.