Field Service Engineer jobs at Boston Scientific in Singapore, Singapore

Key Responsibilities

• Partner Boston Scientific appointed service providers for technical support of all capital equipment, inclusive of equipment distributed through appointed channel partners.
• Provide level two service support related to maintenance, field action, recalibration, upgrade, and repair for the local installed base.
• Responsible for customer satisfaction with BSC equipment performance and services.
• Reporting all service activities in approved Service Management Systems and meeting key performance indicators.
• Responsible for monitoring, organizing, and maintaining personal trunk stock, tools & test measurement equipment, and spare parts.
• Administer service contract opportunities and collaborate with the sales team to drive local contract adoption.
• Responsible for local capital equipment-related program management (ie. preventive maintenance scheduling).

Requirements

• Diploma/ Degree in biomedical, electronic, electrical, or related engineering field.
• Minimum of 3 or more years of working experience in medical electrical equipment field service and service contract sales.
• Experience with broader equipment (example: Ultrasound, Laser) &. networking is an advantage.
• Knowledge and experience of safe working practices on live equipment on high voltages
• Fluent in both written and spoken English. The ability to speak any other Asian is an advantage.
• Basic computer knowledge of MS Office.
• Good communication skills, customer-oriented, independent, and self-motivated.
• Willing to do domestic travel extensively.