Hr Delivery Support Team Lead - Emea jobs at Boston Scientific in Poland, Warsaw

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

(Regional Marketing support)

We are looking for a proactive, highly organized, and detail-oriented professional to join our Business Support Central team as a Business Support Partner. In this role, you will provide essential support to the EMEA Marketing team, helping drive the success of high-impact projects and international events.

As a key partner to our EMEA Sales & Marketing organization, you will play a pivotal role in coordinating international congresses and meetings, ensuring compliance, overseeing budgets, and supporting a variety of marketing activities. You'll serve as a central point of contact for internal teams, external agencies, and customers, helping to streamline communication and keep projects running smoothly.

This is an exciting opportunity to work in a fast-paced, collaborative, and global environment within one of the world’s leading medical device companies, where your work contributes to improving patient outcomes.

Key responsibilities will include:

• Coordinating and administering internal documents flow required in case of HCP interactions according to compliance requirements (requests management in the corporate system including HCP contract management/invitations letters, pre and post event documentation etc)
• Ensure compliance with internal policies, HCP contractual obligations, and local legal requirements depending on the country in the EMEA region
• Meetings coordination: support in the organization of medical events such as webinars, advisory boards and sales meetings: internal and external, registering meetings in CVENT
• Booking flights, hotels and restaurants, handling registrations, maintaining a regular exchange with participants to keep them informed
• Partner with commercial colleagues, congress organizers and/or external agencies to understand the required actions for specific events
• Support to spend and budget tracking of the supported business team
• Procurement: responsible for ordering products or services for third-party entities as needed, PO processing
• Invoice Handling: invoice processing, including payments follow-up and monitoring invoice status to ensure timely payments.
• Management of marketing materials stored in an external warehouse (ordering, arranging shipments at the request of business teams, monitoring stocks)
• Reference contact person for EMEA Sales & Mkt teams and international customers - obtain/provide information, answer queries related to established policies and procedures. Direct people to the appropriate resource
• As part of a Business Support team, provide support and collaborate with Business Support members when needed
• Manages work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner

Our requirements:

• 1-3 years of experience in similar role in service/ support-oriented role
• Experience in meetings organization in a medical device company will be a plus
• Proactive and service-oriented mindset with the ability to work independently.
• Experience in cross-functional collaboration and stakeholder management.
• Very good organizational and task prioritization skills,
• Problem solving skills
• High attention to detail and keen to learn new skills
• Able to work independently and be part of the team
• Experience working in a multinational or cross-cultural environment is an asset
• Advanced level in use of Microsoft Office (Outlook, PowerPoint, Word, Excel)
• Digital tools knowledge will be valued
• Excellent verbal and written communication skills, including fluency in English is a must

We offer:

• Hybrid work model with flexibility.
• Work in an international, dynamic, and innovative environment.
• Access to cutting-edge tools and professional development programs.
• Career growth opportunities with mentoring, coaching, and global exposure.
• Comprehensive benefits package, including:
• Private healthcare (Lux Med VIP)
• Multisport card / Culture card
• Lunch card
• Life insurance
• Language courses
• Employee Assistance Program
• Employee Stock Purchase Plan (ESPP)
• Internal events & charity initiatives

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

HR Intern

As member of the HR Operations team, you support the further development and execution of our transactional HR Service delivery within Poland. While taking the first steps in your HR career, you also have a chance to experience focusing on continuously improving our HR processes and practices. You will also be involved in a wide range of HR areas across the employee life cycle such as benefits administration, employee systems and reporting, learning and development, payroll, and HR compliance. As part of your internship, you will participate in local and regional HR projects to leverage best-in-class HR services and drive effectiveness and efficiencies whilst increasing customer satisfaction and experiences.

What you will learn:

• Provide HR support and advice to the Managers and Co-workers in developing and generating metrics reporting/tools, HR Processes as applicable
• Resolving or assisting in resolving a variety of escalated HR Operations issues
• Managing data, procedures and/or processes related to HR
• Process new hire and current employee’s administration including e.g. onboarding, preparing employment agreement, entering or updating personal information records, salary information, medical certificates
• Assisting in supervision of personnel and payroll documentation and
• Cooperating with the payroll provider
• Benefits management
• Managing data, procedures and/or processes related to one or more of the following HR systems: Payroll, Employee Data, Compensation, Benefits, Invoicing, Learning and/or Recruitment
• Health and safety requirements maintenance – organizing training for employees
• Time and attendance system management, assistance in current issues, short onboarding trainings regarding time registration and leaves from work
• Provide data and information to others on HR area processes and procedures
• Gather and prepare data in preparation for HR initiatives and programs to include the creation of files/documents in Excel, Word and PowerPoint

What are we looking for in you?

• Bachelor’s degree or studying toward a degree (preferably in Human Resources or related)
• Previous transactional HR Service delivery experience would be an advantage, but is not necessary
• Continuous improvement mindset
• Demonstrated multitasking capabilities and strong attention to detail
• Basic knowledge of Polish Labor law
• Ability to communicate confidently and clearly with various audiences both verbally and in writing
• Polish Native and English fluent (C1) - written and spoken

We offer:

• Intern contract for up to 12 months
• Hybrid working mode (3 days in the office)

• Working in an international environment

• Friendly and supportive work atmosphere

• Opportunity to grow and develop in a team of professionals

• Inspirational colleagues & culture

• A team-oriented company culture

• International opportunities

• Modern office in the center of Warsaw

We’re at the forefront of the medical device industry – leading, evolving it to address unmet and emerging needs in healthcare.

Our culture powers our performance and we turn our shared vision into value with the contribution of our 37.000 colleagues around the world.

Key Responsibilities

· Intake activities & solve cases

· Perform specialized internal process administration

· Execute processes and procedures as required

· May generate operational reports and analyze data as required

· Execute processes and procedures related to one or more of the following HR functions in line with Standard Operating Procedure (SOP) throughout the employee life cycle e.g., TA, Onboarding, Employee Data, Compensation, Benefits, Learning and/or Recruitment

· Identify opportunities for improvement and ability to support improvement execution

· Utilize appropriate tools and technology to support processes

· Provide appropriate support as required when aligning with the relevant Global/EMEA Centre of Excellence (CoEs) to embed new processes

· Provide support to other HR functions (HR Technology, People Services, HR Business Partners, etc.) as directed

· Provide ad-hoc administrative support at an EMEA and local country level as required (specialist processes support, e.g., letters in certain languages, etc.).

· Execute activities using relevant case management application and apply escalation process as required

· Under the direction of the HRSD Team Lead / Supervisor / Director, execute work as per relevant processes and standards as required

· Identify and communicate any risk factors or issues preventing or impacting service delivery

· Participate as required in continuous improvement activities and initiatives

· Execute technology testing as required to support new or updated processes through testing activities

Qualifications:

• Technical degree in Human Resources, Business Administration or related field.

• At least 1+ years of experience preferably in Talent Acquisition, Total Rewards, Benefits administration, HR Shared Services.

• Language requirement: Fluency in English is required, plus one or more of the following languages: Polish, German, Spanish

• Strong writing skills required in English, Polish and another European language as listed above.

• Experience with Workforce and case management systems, preferred experience with SuccessFactors and ServiceNow.

• Experience in MS Office Applications (Excel, Word, PowerPoint)

• Analytical & problem-solving skills.

Additional Qualifications & Competencies:

• Customer service orientation: ability to provide excellent support and service to internal and external clients

• Attention to detail: Ensuring accuracy and thoroughness in all tasks

• Team Collaboration: Ability to work effectively within a team and across departments

• Adaptability: Flexibility to handle changing priorities and workloads

What we can offer to you:

• A competitive compensation and benefits package
• Working in an international environment
• Possibility to make an impact
• Fast Growing and innovative environment
• Language courses
• Free and confidential counselling support/program (Psychological, Financial, Legal)
• Parental leave policy
• Medical Care (Premium Package)
• Life insurance
• Lunch Card
• Employee Stock Purchase Plan
• Employee Savings Plan

We’re at the forefront of the medical device industry – leading, evolving it to address unmet and emerging needs in healthcare.

Our culture powers our performance and we turn our shared vision into value with the contribution of our 37.000 colleagues around the world.

Key Responsibilities

· Intake activities & solve cases

· Perform specialized internal process administration

· Execute processes and procedures as required

· May generate operational reports and analyze data as required

· Execute processes and procedures related to one or more of the following HR functions in line with Standard Operating Procedure (SOP) throughout the employee life cycle e.g., TA, Onboarding, Employee Data, Compensation, Benefits, Learning and/or Recruitment

· Identify opportunities for improvement and ability to support improvement execution

· Utilize appropriate tools and technology to support processes

· Provide appropriate support as required when aligning with the relevant Global/EMEA Centre of Excellence (CoEs) to embed new processes

· Provide support to other HR functions (HR Technology, People Services, HR Business Partners, etc.) as directed

· Provide ad-hoc administrative support at an EMEA and local country level as required (specialist processes support, e.g., letters in certain languages, etc.).

· Execute activities using relevant case management application and apply escalation process as required

· Under the direction of the HRSD Team Lead / Supervisor / Director, execute work as per relevant processes and standards as required

· Identify and communicate any risk factors or issues preventing or impacting service delivery

· Participate as required in continuous improvement activities and initiatives

· Execute technology testing as required to support new or updated processes through testing activities

Qualifications:

• Technical degree in Human Resources, Business Administration or related field.

• At least 1+ years of experience preferably in Talent Acquisition, Total Rewards, Benefits administration, HR Shared Services.

• Language requirement: Fluency in English and Italian is required

• Experience with Workforce and case management systems, preferred experience with SuccessFactors and ServiceNow.

• Experience in MS Office Applications (Excel, Word, PowerPoint)

• Analytical & problem-solving skills.

Additional Qualifications & Competencies:

• Customer service orientation: ability to provide excellent support and service to internal and external clients

• Attention to detail: Ensuring accuracy and thoroughness in all tasks

• Team Collaboration: Ability to work effectively within a team and across departments

• Adaptability: Flexibility to handle changing priorities and workloads

What we can offer to you:

• A competitive compensation and benefits package
• Working in an international environment
• Possibility to make an impact
• Fast Growing and innovative environment
• Language courses
• Free and confidential counselling support/program (Psychological, Financial, Legal)
• Parental leave policy
• Medical Care (Premium Package)
• Life insurance
• Lunch Card
• Employee Stock Purchase Plan
• Employee Savings Plan

We’re at the forefront of the medical device industry – leading, evolving it to address unmet and emerging needs in healthcare.

Our culture powers our performance and we turn our shared vision into value with the contribution of our 37.000 colleagues around the world.

Key Responsibilities

· Intake activities & solve cases

· Perform specialized internal process administration

· Execute processes and procedures as required

· May generate operational reports and analyze data as required

· Execute processes and procedures related to one or more of the following HR functions in line with Standard Operating Procedure (SOP) throughout the employee life cycle e.g., TA, Onboarding, Employee Data, Compensation, Benefits, Learning and/or Recruitment

· Identify opportunities for improvement and ability to support improvement execution

· Utilize appropriate tools and technology to support processes

· Provide appropriate support as required when aligning with the relevant Global/EMEA Centre of Excellence (CoEs) to embed new processes

· Provide support to other HR functions (HR Technology, People Services, HR Business Partners, etc.) as directed

· Provide ad-hoc administrative support at an EMEA and local country level as required (specialist processes support, e.g., letters in certain languages, etc.).

· Execute activities using relevant case management application and apply escalation process as required

· Under the direction of the HRSD Team Lead / Supervisor / Director, execute work as per relevant processes and standards as required

· Identify and communicate any risk factors or issues preventing or impacting service delivery

· Participate as required in continuous improvement activities and initiatives

· Execute technology testing as required to support new or updated processes through testing activities

Qualifications:

• Technical degree in Human Resources, Business Administration or related field.

• At least 1+ years of experience preferably in Talent Acquisition, Total Rewards, Benefits administration, HR Shared Services.

• Language requirement: Fluency in English is required, plus one or more of the following languages:
French, German, Dutch, Spanish, Italian.

• Strong writing skills required in English, Polish and another European language as listed above.

• Experience with Workforce and case management systems, preferred experience with SuccessFactors and ServiceNow.

• Experience in MS Office Applications (Excel, Word, PowerPoint)

• Analytical & problem-solving skills.

Additional Qualifications & Competencies:

• Customer service orientation: ability to provide excellent support and service to internal and external clients

• Attention to detail: Ensuring accuracy and thoroughness in all tasks

• Team Collaboration: Ability to work effectively within a team and across departments

• Adaptability: Flexibility to handle changing priorities and workloads

What we can offer to you:

• A competitive compensation and benefits package
• Working in an international environment
• Possibility to make an impact
• Fast Growing and innovative environment
• Language courses
• Free and confidential counselling support/program (Psychological, Financial, Legal)
• Parental leave policy
• Medical Care (Premium Package)
• Life insurance
• Lunch Card
• Employee Stock Purchase Plan
• Employee Savings Plan

We’re at the forefront of the medical device industry – leading, evolving it to address unmet and emerging needs in healthcare.

Our culture powers our performance and we turn our shared vision into value with the contribution of our 37.000 colleagues around the world.

Key Responsibilities

· Intake activities & solve cases

· Perform specialized internal process administration

· Execute processes and procedures as required

· May generate operational reports and analyze data as required

· Execute processes and procedures related to one or more of the following HR functions in line with Standard Operating Procedure (SOP) throughout the employee life cycle e.g., TA, Onboarding, Employee Data, Compensation, Benefits, Learning and/or Recruitment

· Identify opportunities for improvement and ability to support improvement execution

· Utilize appropriate tools and technology to support processes

· Provide appropriate support as required when aligning with the relevant Global/EMEA Centre of Excellence (CoEs) to embed new processes

· Provide support to other HR functions (HR Technology, People Services, HR Business Partners, etc.) as directed

· Provide ad-hoc administrative support at an EMEA and local country level as required (specialist processes support, e.g., letters in certain languages, etc.).

· Execute activities using relevant case management application and apply escalation process as required

· Under the direction of the HRSD Team Lead / Supervisor / Director, execute work as per relevant processes and standards as required

· Identify and communicate any risk factors or issues preventing or impacting service delivery

· Participate as required in continuous improvement activities and initiatives

· Execute technology testing as required to support new or updated processes through testing activities

Qualifications:

• Technical degree in Human Resources, Business Administration or related field.

• At least 1+ years of experience preferably in Talent Acquisition, Total Rewards, Benefits administration, HR Shared Services.

• Language requirement: Fluency in English and French is required

• Experience with Workforce and case management systems, preferred experience with SuccessFactors and ServiceNow.

• Experience in MS Office Applications (Excel, Word, PowerPoint)

• Analytical & problem-solving skills.

Additional Qualifications & Competencies:

• Customer service orientation: ability to provide excellent support and service to internal and external clients

• Attention to detail: Ensuring accuracy and thoroughness in all tasks

• Team Collaboration: Ability to work effectively within a team and across departments

• Adaptability: Flexibility to handle changing priorities and workloads

What we can offer to you:

• A competitive compensation and benefits package
• Working in an international environment
• Possibility to make an impact
• Fast Growing and innovative environment
• Language courses
• Free and confidential counselling support/program (Psychological, Financial, Legal)
• Parental leave policy
• Medical Care (Premium Package)
• Life insurance
• Lunch Card
• Employee Stock Purchase Plan
• Employee Savings Plan

Key Responsibilities

• Intake activities & solve cases
• Perform specialized internal process administration
• Execute processes and procedures as required
• May generate operational reports and analyze data as required
• Execute processes and procedures related to one or more of the following HR functions in line with Standard Operating Procedure (SOP) throughout the employee life cycle e.g., TA, Onboarding, Employee Data, Compensation, Benefits, Learning and/or Recruitment
• Identify opportunities for improvement and ability to support improvement execution
• Utilize appropriate tools and technology to support processes
• Provide appropriate support as required when aligning with the relevant Global/EMEA Centre of Excellence (CoEs) to embed new processes
• Provide support to other HR functions (HR Technology, People Services, HR Business Partners, etc.) as directed
• Provide ad-hoc administrative support at an EMEA and local country level as required (specialist processes support, e.g., letters in certain languages, etc.).
• Execute activities using relevant case management application and apply escalation process as required
• Under the direction of the HRSD Team Lead / Supervisor / Director, execute work as per relevant processes and standards as required
• Identify and communicate any risk factors or issues preventing or impacting service delivery
• Participate as required in continuous improvement activities and initiatives
• Execute technology testing as required to support new or updated processes through testing activities

Qualifications:

• Technical degree in Human Resources, Business Administration or related field.
• At least 1+ years of experience preferably in Talent Acquisition, Total Rewards, Benefits administration, HR Shared Services.
• Language requirement: Fluency in English and Dutch
• Experience with Workforce and case management systems, preferred experience with SuccessFactors and ServiceNow.
• Experience in MS Office Applications (Excel, Word, PowerPoint)
• Analytical & problem-solving skills.
• Customer service orientation: ability to provide excellent support and service to internal and external clients
• Attention to detail: Ensuring accuracy and thoroughness in all tasks
• Team Collaboration: Ability to work effectively within a team and across departments
• Adaptability: Flexibility to handle changing priorities and workloads

What We Offer

• Hybrid work model with flexibility.
• Work in an international, dynamic, and innovative environment.
• Access to cutting-edge tools and professional development programs.
• Career growth opportunities with mentoring, coaching, and global exposure.
• Comprehensive benefits package, including:
• Private healthcare (Lux Med VIP)
• Multisport card / Culture card
• Lunch card
• Life insurance
• Language courses
• Employee Assistance Program
• Employee Stock Purchase Plan (ESPP)
• Internal events & charity initiatives