Senior Global Supply Chain Planner jobs at Boston Scientific in Malaysia

Your responsibilities will include:

• Serving as the primary resource for sales and clinical support in the areas of basic troubleshooting, programming, and patient follow-up for spinal cord stimulation products in a clinical setting.
• Educating customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all customers abreast of the latest product, therapy, technology developments and current items of interest in the industry.
• Participating in case reviews and clinical observation by working with physicians, hospital, and ambulatory surgery center staff.
• Attending cases in the operating room of hospital and surgery center accounts and performing patient follow-up to assure customer and patient success with the implanted products.
• Meeting with existing and potential clients (e.g., physicians, physician office groups at hospitals) by traveling (in an automobile or airplane) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them to achieve their goals.
• Utilizing company resources to identify potential patients and referral sources to educate them on neuromodulation and the value of pain management in treating chronic pain; this includes participating in creating community awareness events to drive patient volume.
• Developing relationships with hospital and ambulatory surgery center personnel (e.g. through conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
• Responding to customer and patient’s needs regarding products and services by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
• This position is a field-based sales position within the assigned territory. You will be in daily collaboration with other local Field Clinical Representatives, Territory Managers and the Regional Business Director in your area.
• Performing this job in a quality system environment. Failure to adequately perform tasks can result in noncompliance with governmental regulations.

Required Qualifications:

• Bachelor’s degree or an equivalent combination of education and experience
• Minimum of 3 years’ work experience in a sales’ and/or clinical role. Pain management experience preferred.

Preferred Qualifications:

• Medical device sales and/or clinical education experience.
• Bachelor’s degree in Nursing, Biology, Kinesiology or other science field.
• Experience as Physical Therapy Assistant, RN, Chiropractor Assistant, Radiologic Tech or Surgical Tech or similar field.

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Key Responsibilities

• Requirement & Order Administration: Establishes and/or reviews requirements, generates, adjusts and expedites purchase orders based on MRP results (or results based on other planning systems) and/or on requisition basis along with pertinent information being used to run the business that may influence order execution decisions. Coordinates with the Budget Owners to maintain optimal service levels and determine the proper priorities for support; Administers Purchase Orders based on authorized spending amount and applicable SOP’s. Keeping informed of any problems/delays caused by Suppliers or general market conditions and communicates any impacts/constraints to the end user, production, Business Unit or other discipline impacted by the change. Maintains an excellent working relationship with any entity within (or outside) of BSC who will be impacted by the work conducted by this role which includes issue resolution, reconciliation of errors and correct the root cause of supply chain problems. Interfaces with core functions such as quality, engineering, production, finance and product development Identify areas of risk and implement mitigating action. Support SI&OP exercise and put up the committed build plan, production scheduling and driving the required output to achieve the business objective timely.
• Supplier Management: Responsible for managing the day-to-day supplier relationship. Monitors and communicates quality and delivery performance within BSC and to the supplier; Responsible to resolve supplier related issues and assures a positive and professional business relationship, always establishing and maintaining open lines of communication. Collaborate with Strategic Sourcing, Corporate Groups and other BSC Sites in developing and implementing sourcing strategies and to support global supplier evaluation and selection as well as VIP creation.
• Quality: Adheres to all applicable (Site, Corporate or Regulatory) requirements; Reviews and approves all change requests; Maintains accurate Master Data, AVL, Info record, Source List, e-Req etc as required. Constantly strives to improve the Quality of goods and services supplied.
• Inventory Management: Formulates purchasing decisions to achieve 100% internal customer service, targeted DIOH, inventory holding level and overall lowest TCO (total cost of ownership); Minimize the impact of expired, excess and obsolete materials and dispositions the material appropriately. Identify opportunities to implement best inventory management practices, such as automated Kanban and Consignment Programs.
• Lean, Cost & Other: Perform other tasks as needed in support of achieving the highest level of quality, customer satisfaction and TCO. Assist in the development and implementation of Lean Strategies for improving of all aspects of the operation to improve Quality, deliver reduced cost and minimize waste. Identify cost saving opportunities from existing vendor base. Assist in the in the preparation and execution of the annual materials budget.

• Responsible for customer order management and fulfilment for respective PU.

  • Liaise with global supply chain team on affairs related to orders fulfilment, forecast fluctuation, back order and order prioritization.

  • Track and analyze latest demand trend of all products. Communicate latest demand trend to internal stakeholders.

  • Track and monitor the status of urgent orders. Work closely with functional team and ensure urgent orders are being shipped on schedule.

Job Requirements:

• Candidate must possess at least a Bachelor's Degree in any related field.
• Required skill(s): interpersonal communications, negotiation, analytical, MS Office, SAP, MRP.
• At least 5-9 year(s) of working experience in the related field is required for this position.
• Preferably Senior Executives specializing in Planning, Purchasing/Inventory/Material & Warehouse Management or equivalent.

Job Respondsibilities:

Participates on project teams to develop clear specifications, evaluates the feasibility of concepts, and provides formal estimates for system designs. Leads and liaises with external design companies to provide engineering solutions for BSC.

• Creates and reviews mechanical designs and detail drawings utilizing parametric modelling and FEA software.

• Coordinates, monitors and documents project designs, estimates, and costs. Complete project deliverables and monitor project schedule and scope changes to assure the team can meet delivery requirements.

• Prepares standard reports/documentation to communicate status and results.

• Leads project teams that include Designers, Engineers and Technicians in the design, assembly, and debug of equipment. Provide leadership role on championing functional best practices.

• Selects materials and coatings for use in automated equipment and tooling. Manages spares usage.

• Designs pneumatic systems and specifies pneumatic components. Identifies electrical components and automated control requirements.

• Assist with completing required FDA/QSR equipment documents including specifications, software validations and qualifications.

• Opportunity to learn or implement industrial controls software.

• Influences and defines functional, departmental/divisional procedures through involvement with cross-functional engineering initiatives.

• Provides training as required to ensure proper operation and maintenance of equipment.

• Incident Management: Manages Equipment failure outlining impact on the business, recovery plan, and resources required.
• Generates weekly and Monthly metrics on Equipment downtime, MTTR, MTBF, Cost, Improvement activity, PM compliance, and resource management.

• Ensure Work carried out as part of Primo is as per procedures – Continue to improve this process.

• Continuously drives the ‘up-skill’ of Maintenance Techs using TSG and creation of set up and maintenance documents.

Job Requirements:

• Candidate required possess at least Bachelor’s Degree in Engineering (Mechanical, Manufacturing, or related field)

• Minimum 8 years of experience in equipment engineering.

• Proven track record in product transfers, equipment qualification, and equipment setup and improvement.

• Experience in working within a matrix organization and cross-site collaboration.

• Strong project management and technical documentation skills.
• Proficient in equipment qualification protocol/report writing (ESQ).
• Skilled in root cause analysis and process&equipment improvement methodologies.
• Effective communication and stakeholder management across global teams
• Wiling to travel oversea for training/assignment.

Job Responsibilities:

• To identify, order and commission the key process equipment to CGMP in the Operations Engineering Cycle to meet key business objectives

• Engineering process owner for the area.

• Develop and modify manufacturing documentation and procedures to support commercial products as well as the introduction of new products to the production floor (assembly procedures, BOMs, etc.)

• Ensure that new products introduced to the production floor meet business, quality, output and cost goals and objectives

• Develop and modify various manufacturing processes to improve product and process quality and output

• Ensure product/process requirements are met for component, assembly, tooling and supplier specifications

• Perform product/process/vendor qualification activities as required

• Support material discrepancy review and disposition activities (MRB) for existing commercial products

• Develops knowledge in a field to become a recognized leader or authority in an area of specialization and applies this knowledge in leadership roles in the company.

• Eliminate/reduce product/process defects and improve yields. Strong problem solver for technical problems in the area, solves problems from basic engineering principles, theories and concepts.

• Demonstrate a primary commitment to patient safety and product quality

• Support all quality and corrective/preventive actions initiatives (NCEP, CAPA) to achieve quality goals

• Maintain a valid capacity model in co-operation with the line Supervisor and conduct adequate advance planning for required capital

• Capable of training cross functional team members including, engineers, technicians and product builders

• Knowledge of project management.

• Interacts cross functionally and with internal and external customers.

• Ability to develop expert knowledge on BSC systems.

• Willing to travel internationally as part of project team.

• For individual who is assigned calibration engineering role only:

• Provide equipment calibration services necessary to meet company objectives, while assuring measurement traceability to nationally recognized equipment calibration standards and practices.

• Technical SME for Calibration group and SME for internal and external Audit.

• SME for Calibration Management System.

• Perform calibration functions and sets day to day function for calibration group.

• Researches, recommends, and acquires new standards and other capital equipment, providing detailed justifications and cost analysis as required.

• Develops technical engineering reports and complex technical calibration procedures and trains department technicians on new calibration procedures.

• Works directly with Equipment Engineering and Manufacturing Engineering departments to advise on equipment selection, design accommodations for calibration of new equipment and appropriate measurement techniques.

• Provides support and guidance to calibration technicians in performing complex equipment calibrations.

• Supports calibration lab needs regarding such issues as environmental control and new technologies.

• Works with Management to develop the department fiscal year budgets.

• Communicates with the Operations ME function on calibration status.

• Build Quality into all aspects of work by maintaining compliance to all quality requirements.

• Drive “Standard Work” in all aspect of Calibration activity.

Job Requirements:

1. Candidate require process at least Bachelor’s degree in Mechanical Engineering. Preferable in mechanical, Chemical or biomedical.

2. Candidate require has at least 8 years of experience in related field.

3. Prefer candidate from medical device or other regulated industry experience.

4. Demonstrate ability to generate manufacturing documentations, specifications and technical reports in a concise manner, hands on and action-oriented engineer with strong analytical skill.

5. Skill required:

1. Leadership.
2. Exhibits strong engineering knowledge, problem-solving skills.
3. Experienced in sustaining and production working environments.5. Experience in the medical devices manufacturing industry is a plus

Purpose Statement

As a Global Senior Planner, you will support the SI&OP process for your assigned product families, ensuring global alignment and supporting strategic priorities. Your leadership will play a key role in fostering cross-functional collaboration, addressing challenges, and driving continuous improvement in supply chain performance.

Key Responsibilities

• SI&OP Leadership :
  • Lead the SI&OP process for your assigned product families, ensuring alignment across global teams and maintaining focus on strategic goals.
  • Facilitate demand and supply reviews, driving decisions that balance customer needs, inventory levels, and production capabilities.
• Dual-Site Manufacturing:
  • Manage net requirements to support dual-site manufacturing initiatives between Penang and other sister sites, enabling efficient allocation of resources and production planning.
• Execution Management:

• • Partner with manufacturing teams to ensure seamless execution of supply chain processes, maintaining high service levels and aligning production outputs with divisional objectives.

• Demand Management:

• • Collaborate with regional teams to review, adjust, and improve demand forecasts, ensuring proactive responses to market changes.

• Inventory Optimization:

• • Monitor inventory performance and recommend actionable strategies to reduce excess, obsolete, and expired stock while safeguarding supply continuity.

• Strategic Projects:

• • Contribute to strategic initiatives impacting the global supply chain, identifying risks, and ensuring effective communication and resolution of concerns.

Job Requirements:

• Candidate must possess at least Bachelor's degree in Supply Chain Management, Business, Engineering, or a related discipline.

• 5-9 years of experience in supply chain, materials management, or manufacturing planning.

• Strong proficiency in Microsoft 365 , particularly for analytics, automation, and process improvement.

• Knowledge of Kinaxis RapidResponse , SAP , or similar supply chain software is beneficial but not required.

• Willingness to travel internationally as needed.

Skills:

• Confident communicator with strong interpersonal skills, capable of building trust, engaging, and influencing stakeholders at all levels across global teams.
• Proven ability to work independently and make efficient, data-driven decisions.
• Strong analytical skills with a proactive, data-driven mindset for decision-making.
• Flexible and adaptable in dynamic environments, with a collaborative approach to driving innovation.

Job Description:

• To identify, order and commission the key process equipment to CGMP in the Operations Engineering Cycle to meet key business objectives

• Engineering process owner for the area

• Develop and modify manufacturing documentation and procedures to support commercial products as well as the introduction of new products to the production floor (assembly procedures, BOMs, etc.)

• Ensure that new products introduced to the production floor meet business, quality, output and cost goals and objectives

• Develop and modify various manufacturing processes to improve product and process quality and output

• Ensure product/process requirements are met for component, assembly, tooling and supplier specifications

• Perform product/process/vendor qualification activities as required

• Support material discrepancy review and disposition activities (MRB) for existing commercial products

• Develops knowledge in a field to become a recognized leader or authority in an area of specialization and applies this knowledge in leadership roles in the company

• Eliminate/reduce product/process defects and improve yields. Strong problem solver for technical problems in the area, solves problems from basic engineering principles, theories and concepts.

• Support all quality and corrective/preventive actions initiatives (NCEP, CAPA) to achieve quality goals

• Capable of training cross functional team members including, engineers, technicians and product builders

• Knowledge of project management

• Interacts cross functionally and with internal and external customers

• Ability to develop expert knowledge on BSC systems.

• Willing to travel internationally as part of project team.

• For individual who is assigned calibration engineering role only:

• Provide equipment calibration services necessary to meet company objectives, while assuring measurement traceability to nationally recognized equipment calibration standards and practices.

• Technical SME for Calibration group and SME for internal and external Audit

• SME for Calibration Management System

• Manage and Perform calibration functions. Sets day to day function for calibration group

• Researches, recommends, and acquires new standards and other capital equipment, providing detailed justifications and cost analysis as required.

• Develops technical engineering reports and complex technical calibration procedures and trains department technicians on new calibration procedures.

• Works directly with Equipment Engineering and Manufacturing Engineering departments to advise on equipment selection, design accommodations for calibration of new equipment and appropriate measurement techniques.

• Provides support and guidance to calibration technicians in performing complex equipment calibrations.

• Manage calibration lab needs regarding such issues as environmental control and new technologies.

• Works with Senior Metrology Engineer and Management to develop the department fiscal year budgets.

• Communicates with the Operations ME function on calibration status.

• Build Quality into all aspects of work by maintaining compliance to all quality requirements

Job Requirements:

• Candidate required possess at least Bachelor's Degree in Engineering.

• Required at least 5 ~ 8 years of working experience in related field.

• Prefer candidate with possesses hands-on experience in manufacturing and process engineering, with a proven track record in problem-solving and process improvement. Additional advantage includes experience in people management.

• Skill required: Strong analytics skill, problem Solving and Process Improvement knowledge and leadership skill.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for overall Supply Chain KPIs within the country
• Responsible for overall customer service and order management activities, ensuring timely revenue recognition by financial cut-off.
• Responsible for country inventory management, ensuring inventory plan is aligned with business plan.
• Responsible for 3PL management, ensuring all warehousing and distribution activities meet the agreed SLA.
• Responsible for channel partner/ Commission agent engagement in the country, including on-boarding activities, contract management, and business reviews along with commercial team
• Collaborate with commercial team on route-to-market activities, including new product launches, consignment and order fulfillment process setup, capital equipment program management, and service level expectation setting with customers
• Manage import/ export activities on trade and non-trade items by collaborating with appointed freight forwarders.
• Ensure the operational activities are following regulatory, quality, and financial policies.
• Lead and drive regional and local initiatives to drive process excellence within the country.
• Foster team dynamics and close collaboration among various functions to deliver business results

Key Activities

• Maintain optimum inventory levels to meet the planned DIOH (Days Inventory on Hand) targets.
• Planning and control departmental expense and country inventory level
• Reduction of slow moving or nonmoving inventory to optimize inventory reserves.
• New product launch planning with sales teams
• Support customer service to complete the order processing in time
• Working with service providers for timely and accurate delivery of products
• Warehouse Management in line with Quality objectives.
• Drive process improvements to improve operational efficiencies.
• Consolidate customer feedbacks and drive customer improvement actions
• Demand and supply planning alignment with Regional Demand Planner in monthly Sales, Inventory and Operations Planning (SIOP) meeting.
• 3PL governance and KPIs assessment and improvements
• Improve field inventory accuracy and maintain compliance
• Regular PAR level review and inventory maintenance at hospital locations

Requirements for this position

• At least 7 years of working experience in supply chain management preferably in FMCG / Medical equipment / Pharmaceuticals company and experienced in leadership position
• Performance oriented, analytical, and sharp minded
• Excellent interpersonal and communication skills
• Excellent administrative and organizational skills
• Demonstrate good leadership skill and a team player
• Experience in using SAP will be added advantage.

Qualification:

• At least Bachelor’s Degree in supply chain management / Logistics or any relevant degree
• MBA/ APICS certification is preferred

Competencies:

• Speaks and understands English on a Business level
• Good understanding on supply chain and operational activities including (but not limited to) planning, warehousing, distribution, inventory management, customer fulfillment and import/ export operations
• Understands basic finance and comfortable with P&L review would be added advantage
• Able to recognize and handle any reconciliation issues proactively
• Proactively add value to business processes including both internal and external customers
• Familiar with basic analytical tools such as spreadsheets and visualization tools
• Good problem-solving skills
• Good presentation skills
• Customer focused
• Ability to work under pressure