Senior Analyst Supply Chain jobs at Boston Scientific in Malaysia, Kuala Lumpur

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for overall Supply Chain KPIs within the country
• Responsible for overall customer service and order management activities, ensuring timely revenue recognition by financial cut-off.
• Responsible for country inventory management, ensuring inventory plan is aligned with business plan.
• Responsible for 3PL management, ensuring all warehousing and distribution activities meet the agreed SLA.
• Responsible for channel partner/ Commission agent engagement in the country, including on-boarding activities, contract management, and business reviews along with commercial team
• Collaborate with commercial team on route-to-market activities, including new product launches, consignment and order fulfillment process setup, capital equipment program management, and service level expectation setting with customers
• Manage import/ export activities on trade and non-trade items by collaborating with appointed freight forwarders.
• Ensure the operational activities are following regulatory, quality, and financial policies.
• Lead and drive regional and local initiatives to drive process excellence within the country.
• Foster team dynamics and close collaboration among various functions to deliver business results

Key Activities

• Maintain optimum inventory levels to meet the planned DIOH (Days Inventory on Hand) targets.
• Planning and control departmental expense and country inventory level
• Reduction of slow moving or nonmoving inventory to optimize inventory reserves.
• New product launch planning with sales teams
• Support customer service to complete the order processing in time
• Working with service providers for timely and accurate delivery of products
• Warehouse Management in line with Quality objectives.
• Drive process improvements to improve operational efficiencies.
• Consolidate customer feedbacks and drive customer improvement actions
• Demand and supply planning alignment with Regional Demand Planner in monthly Sales, Inventory and Operations Planning (SIOP) meeting.
• 3PL governance and KPIs assessment and improvements
• Improve field inventory accuracy and maintain compliance
• Regular PAR level review and inventory maintenance at hospital locations

Requirements for this position

• At least 7 years of working experience in supply chain management preferably in FMCG / Medical equipment / Pharmaceuticals company and experienced in leadership position
• Performance oriented, analytical, and sharp minded
• Excellent interpersonal and communication skills
• Excellent administrative and organizational skills
• Demonstrate good leadership skill and a team player
• Experience in using SAP will be added advantage.

Qualification:

• At least Bachelor’s Degree in supply chain management / Logistics or any relevant degree
• MBA/ APICS certification is preferred

Competencies:

• Speaks and understands English on a Business level
• Good understanding on supply chain and operational activities including (but not limited to) planning, warehousing, distribution, inventory management, customer fulfillment and import/ export operations
• Understands basic finance and comfortable with P&L review would be added advantage
• Able to recognize and handle any reconciliation issues proactively
• Proactively add value to business processes including both internal and external customers
• Familiar with basic analytical tools such as spreadsheets and visualization tools
• Good problem-solving skills
• Good presentation skills
• Customer focused
• Ability to work under pressure

Responsibilities

• Develop further as professional sales rep by acquiring working knowledge, product knowledge, and clinical & professional selling techniques.
• Visit existing customers and/or potential customers on a regular and planned basis to promote products and services; execute marketing and promotional activities to achieve monthly, quarterly and yearly sales targets.
• Plan and develop the market strategies for promotion on existing and new products according with divisional goals and objectives.
• Provide ongoing technical training and knowledge exchange with customers through scheduled continuous medical education (CME).
• Must be willing to enter and provide case support in the Operating Theatres (OT) and Interventional Cardiac Lab (ICL).
• Able to handle professionally variety of issues, objections and complaints (if any) from relevant stakeholders, in timely manner.
• Closely monitor consignment stocks and practises good management of inventories for sales optimization and prevention of variances/discrepancies.
• Cultivate wide range of business relationships with hospital management, purchasing department and hospital staff.
• Supports team members by setting an example, coaching and providing feedback and guidance.
• May lead small projects or project steps with manageable risks and resource requirements.
• Must be able to attend all meetings, conferences and exhibitions as required.
• Good general knowledge in medical device industry (BSC and competitors) and in-depth product knowledge upon confirmation.

Key Skills & Experiences

• Degree holder preferably in medical-related field
• At least 3 years in the medical industry, preferably in medical devices
• Must be fluent in English and Malay languages, other languages is an added advantage.
• A team player and able to work harmoniously with all BSC employees.
• To represent Boston Scientific values and integrity

Key Responsibilities:

• Plan, manage and coordinate all activities related to inventory management for the country.
• Responsible for inventory KPI such as Inventory Days (DIOH), slow moving goods and consignment count coverage.
• Ensure stock accuracy on consignment accounts through execution of consignment count as per count plan and timely reconciliation of count results with sales and customer service.
• Establish and review consignment stock level (PAR level) for consignment accounts on a regular basis.
• Monitor field inventory movement for both long-term and short-term consignment.
• Manage product expiry in the field to minimize inventory scrap.
• Execute consignment inventory strategy to drive field inventory optimization and improve customer service level.
• Work with other supply chain team to streamline processes involving consignment management.

Requirements:

• Bachelor’s degree in Business Administration, Supply Chain / Logistics, or equivalent experience.
• 5+ years of supply chain / logistics experience, preferably focusing on inventory management.
• Quick learner with the ability to handle multiple tasks simultaneously, maintain focus, and adapt to a variety of challenges.
• Critical thinker with good problem-solving skills.
• Minimum intermediate level in MS Excel skill.
• Good written and verbal communication skills.
• Able to work independently and within a team.

Purpose Statement

Key Responsibilities

• Obtaining an understanding of the business areas under review, and the business and compliance risks associated with those areas, in order to develop effective risk-based audit approach
• Developing the project risk assessment for the project plan and scope, documenting project scope and approach, and drafting applicable audit procedures
• Performing various audit procedures to assess the following as it relates to the business areas under review:
  • Adequacy of internal control environment,
  • Efficiency/effectiveness of business processes,
  • Accuracy of financial statements,
  • Compliance with Company policies and procedures and external rules and regulations, and
  • Other areas on an as needed basis
• Assessing the impact/risk associated with any areas of concern identified through the audit process, proposing recommendations to address these risks, working with management to develop appropriate corrective actions, and timely follow-up of audit issues
• Communicating and presenting effectively with business management to ensure clarity regarding audit results and that appropriate action plans are being implemented
• Utilize Tableau data analytics tools to analyze trends, identify key insights and new dashboards that will assist in the audit process
• Developing working relationships with various levels of management, acting as a problem-solving resource, while continuously sharing best practices and areas for improvement
• Proactively identify opportunities where GIA or local operations under review can add value to the Company
• Applying the audit methodology consistently to all engagements and contributing innovative ideas in an effort to continuously improve the methodology
• Ensuring work papers and other deliverables are complete, timely and accurate, presented in a clear and logical manner leading to final conclusions and exceptions
• Collaborate with global GIA team to continuously share best practices and develop effective audit approaches to improve the audit function
• Develop and maintain strong working relationships with key stakeholders across the organization

Key Qualifications

• Bachelor’s degree in Accounting. Professional certifications in CPA, CIA, CRMA, CFE, or CISA preferred
• At least 5 years of progressive Internal Audit experience with a Big Four firm, or combined experience with a large multi-national company
• Demonstrated understanding of the relationship of information systems, internal controls, business processes, SOX controls and the underlying risks
• Knowledge of US GAAP accounting and internal controls; IFRS and SOX is a plus.
• Experience with data analytics and in using Tableau during planning, execution and reporting to optimize coverage and effectiveness is a plus
• Curiosity and passion for applying data analytics techniques to internal audit reviews
• Excellent analytical and problem-solving skills
• Experience with SAP and/or other Enterprise Resource Planning (ERP) systems are desired
• Ability to work independently but also be a strong team player within a team
• Strong project/time management skills with the ability to organize and handle multiple priorities
• Excellent report writing skills with good command of English to present issues accurately in a concise and logical manner
• Strong communication and interpersonal skills to interact with all levels of stakeholders
• Willingness and ability to travel up to 30-40% of the year

Job Responsibilities

• Responsible for business units’ inventory health and be able to propose improvement activities.
• Responsible for customer service and order management activities (including delivery and returns management)
• Responsible for business units’ inventory management including consignment management, ensuring inventory plan is aligned with business plan through analysis of overall business performance.
• Responsible for supply chain related activities for dealers/distributors under the individual’s care.
• Collaborate with commercial team on advance stock requests, consignment and order fulfillment, capital equipment program management while maintaining established service levels.
• Work with dealers/distributors and troubleshoot any queries raised

Key Activities

• Supervise order team and complete the order processing and billing activities in a timely manner
• Manage used and unbilled products to ensure timely billing to customers
• Working with service providers for timely and accurate delivery of products
• Reduction of slow moving or nonmoving inventory to optimize inventory holding
• Coordination of movement of capital equipment
• Gather customer feedback and propose customer improvement actions
• Participate and provide insights in monthly Sales, Inventory and Operations Planning (SIOP) meeting.
• Participate in local/ regional projects on supply chain process improvements
• Supports the team in any Customer Service-related matters.

Job Requirements

• At least5years of working experience insupply chain management preferably in FMCG / Medical equipment / Pharmaceuticals company and experienced in leadership position
• Performance oriented, analytical, and sharp minded
• Excellent interpersonalandcommunication skills
• Excellent administrative and organizational skills
• Demonstrate good leadership skill and a team player
• Familiarity/Literacy with SAP

Qualification

• At least Bachelor’s Degree in supply chain management / Logistics or any relevant degree

Competencies

• Speaks and understands English on a Business level
• Good understanding on supply chain and operational activities including (but not limited to) planning, warehousing, distribution, inventory management, customer fulfillment and import/ export operations
• Able to recognize and handle any complaints proactively
• Proactively add value to business processes including both internal and external customers
• Familiar with basic analytical tools such as spreadsheets and visualization tools
• Good problem-solving skills
• Good presentation skills
• Customer focused
• Ability to work under pressure

Job Responsibilities

• Responsible for business units’ inventory health and be able to propose improvement activities.
• Responsible for customer service and order management activities (including delivery and returns management)
• Responsible for business units’ inventory management including consignment management, ensuring inventory plan is aligned with business plan through analysis of overall business performance.
• Responsible for supply chain related activities for dealers/distributors under the individual’s care.
• Collaborate with commercial team on advance stock requests, consignment and order fulfillment, capital equipment program management while maintaining established service levels.
• Work with dealers/distributors and troubleshoot any queries raised

Key Activities

• Supervise order team and complete the order processing and billing activities in a timely manner
• Manage used and unbilled products to ensure timely billing to customers
• Working with service providers for timely and accurate delivery of products
• Reduction of slow moving or nonmoving inventory to optimize inventory holding
• Coordination of movement of capital equipment
• Gather customer feedback and propose customer improvement actions
• Participate and provide insights in monthly Sales, Inventory and Operations Planning (SIOP) meeting.
• Participate in local/ regional projects on supply chain process improvements
• Supports the team in any Customer Service-related matters.

Job Requirements

• At least5years of working experience insupply chain management preferably in FMCG / Medical equipment / Pharmaceuticals company and experienced in leadership position
• Performance oriented, analytical, and sharp minded
• Excellent interpersonalandcommunication skills
• Excellent administrative and organizational skills
• Demonstrate good leadership skill and a team player
• Familiarity/Literacy with SAP

Qualification

• At least Bachelor’s Degree in supply chain management / Logistics or any relevant degree

Competencies

• Speaks and understands English on a Business level
• Good understanding on supply chain and operational activities including (but not limited to) planning, warehousing, distribution, inventory management, customer fulfillment and import/ export operations
• Able to recognize and handle any complaints proactively
• Proactively add value to business processes including both internal and external customers
• Familiar with basic analytical tools such as spreadsheets and visualization tools
• Good problem-solving skills
• Good presentation skills
• Customer focused
• Ability to work under pressure

Key Responsibilities

• Administer service contract opportunities and collaborate with the sales team to increase local contract adoption.
• Manage contract warranties and service contracts in our Service Management System.
• Analyze and report warranty conversion rates and contract renewal rates to CETS and the business team.
• Engage with the business team on opportunities for warranty conversion and contract renewal.
• Support processing of service contracts and billable services.

Requirements

• Diploma or degree holder with at minimum of 5 years of relevant experience
• At least 3 years of experience in order processing and contract management administration
• Proficiency in SAP Order Processing is preferred
• Fluent in written and spoken English.
• Good communication skills, customer-oriented, independent, and self-motivated.
• Positive working attitude with a pleasant personality
• Resilient and able to adapt to a fast-paced environment