Technical Writer Ii jobs at Boston Scientific in Costa Rica

About the role:

This is a highly visible opportunity to serve as the Integration Developer delivering strategic initiatives supporting the HR function. You will own the integration development and implementation responsibilities for our SuccessFactors Integrations product team that designs, develops, tests, deploys, maintains, integrations that flow data to/from our HR platform successfactors. Partnering with HR leadership, and product management team you will be responsible for implementing and supporting various integrations. You’ll work across several globally dispersed teams on some of Boston Scientific’s most critical strategic projects. You will be instrumental in achieving our organization’s goals.

Your responsibilities will include:

• Design and implement integration flows using SAP CPI and BTP.
• Collaborate with functional and technical teams to gather requirements and translate them into integration solutions.
• Develop and maintain APIs and middleware components for HR applications.
• Monitor and troubleshoot integration issues, ensuring high availability and performance.
• Participate in code reviews, testing, and deployment activities.
• Document integration designs, configurations, and support procedures.
• Ensure compliance with data security and privacy standards.
• Ensure that the HR system and related processes meet all applicable compliance requirements
• Ensure adherence to BSC Global Systems methodology and SOX controls
• Ensure Production support tickets are handled within the agreed SLAs
• Work proactively on achieving the VIP goals set for the team.
• Support teams’ growth in Scrum/Kanban methodologies as well as conduct Scrum ceremonies to support enterprise delivery transformation model
• Provide product team reporting/dashboard(s) for senior management in a timely manner

Minimum qualifications:

• Bachelor’s degree in a related field (completed)
• 2+ year of Experience in Design and implement integration flows using SAP CPI and BTP
• 2+ years of Integration Development experience
• Experience in Product Teams and Agile SCRUM methodologies
• Advance English Level

Preferred qualifications:

• Experience in delivering results in large, cross-functional software initiatives
• Experience with SuccessFactors and data integrations processes
• Experience with SuccessFactors implementation and knowledge of different modules in SF
• Experience working on solutions in a controlled environment
• Proficiency in Microsoft Office: Word, Excel, and PowerPoint

Position Responsibilities:

• Coordinate, compile, and submit regulatory filings for new and modified products to Costa Rica and Central America Health Authorities.
• Review of product and manufacturing changes for compliance with applicable regulations and impact to regulatory filings;
• Monitor and assess regulatory updates for compliance with applicable regulations and impact to regulatory filings, communicate relevant changes to internal stakeholders.
• Collaborate cross-functionally with global and regional RA counterparts, legal representatives, commercial, marketing, and operations teams to ensure aligned execution of regulatory priorities and approvals.
• Maintain current and accurate information in regulatory systems regarding status, approvals, and product licenses.
• Develops and maintains positive relationships with regulatory agencies and industry associations through verbal and written communications.
• Coordinates localization process to guarantee Costa Rica and Central America labeling requirements are met.
• Provide regulatory input on promotional, labeling, and advertising materials in line with Central America regulations.
• Serve as the RA point of contact for consultants and distributors to ensure accurate and compliant submissions.

Required Qualifications:

• 3-5 years of experience as a Regulatory Affairs Specialist in medical devices in Costa Rica and Central America countries.
• Knowledge of Central American regulations.
• Bachelor’s degree in Life Sciences (Pharmacy, Biochemistry, Biomedical Engineering or associated areas);
• Advanced English;
• Attention to detail and ability to identify trends, gaps etc.
• Problem-solving skills;
• Ability to communicate complex ideas clearly and simply both verbally and in writing;
• Ability to effectively manage multiple projects and priorities;
• Team player with excellent interpersonal skills.

Preferred Qualifications:

• General knowledge of global or LATAM regulations is an asset.
• Experience with interactions with regulators: Regulatory Intelligence and Advocacy.

Costa Rica-Heredia

About the role:

Support the design and development of products, materials, process changes, or new technology for projects with moderate to high complexity. Under minimum supervision/guidance, research data, compiles, analyzes, and reports testing to establish technical specifications for designing or modifying products, processes, and materials.

Your responsibilities include:

• Successfully completes complex engineering work in one or more of the following: product design and development, complex engineering tests and design experiments, preparation of specifications, product capability studies, research investigations, and process/test documentation through the product lifecycle.
• Develop solutions to a variety of problems of high complexity and scope where analysis of situations or data requires a review of identifiable factors.
• Summarizes, analyzes, and draws conclusions from test results. Designs and prepares complex reports to communicate results to the technical community.
• Translates customer needs into product requirements and design specifications.
• Responsible for engineering documentation.
• Works cooperatively with process development, quality, manufacturing, regulatory, clinical, and marketing on complex projects to ensure project success.
• May train, provide work direction, and supervise technicians and entry-level engineers.
• Works under general direction or within a team to complete projects and special assignments.
• Establishes and cultivates a range of business relationships to facilitate the completion of assignments. Influences project team and peers on business solutions.
• Cooperate in determining goals and objectives for projects. May lead projects within the function or department and/or represent the role in larger project teams.
• Performs troubleshooting on product problems related to design, material, or process.

What we are looking for:

• Bachelor's/Licenciature Degree: Mechatronics, Electronics, Electrical, Mechanical, Materials Science, Biomedical, Industrial, Chemical Engineering or related field.
• English level: +90%.
• Experience: +2 years in related positions.
• Knowledge of ISO 13485, MDR, and FDA medical device requirements, including design controls, product life cycle, validation/verification activities, and process improvement.
• Ability to travel internationally.

Work Mode: Onsite

Benefits • Life-Work Integration • Community • Career Growth

Job Title: CRM Field Clinical Representative

Role overview:

In this dynamic and patient-centered role, you will be a key clinical and commercial contributor—supporting our technologies through hands-on education, sales support, and expert clinical guidance. You’ll cover a defined territory, collaborating closely with hospitals and healthcare providers to ensure best-in-class outcomes and to drive the adoption of our innovative CRM solutions.

Your responsibilities will include:

• Serving as the primary clinical expert during device implants, patient follow-ups, programming, and troubleshooting
• Delivering impactful education and training to healthcare professionals on product use and clinical benefits
• Attending procedures in hospital labs and operating rooms to support optimal patient outcomes
• Building strong relationships with physicians, nurses, and key hospital staff to foster trust and drive engagement
• Resolving customer needs efficiently , collaborating cross-functionally to ensure patient and clinician satisfaction
• Managing product inventory according to company guidelines, ensuring readiness and availability
• Participating in a rotational 24/7 on-call schedule to support patients and clinicians in real time

Required qualifications:

• 0–2 years of work experience
• Bachelor’s degree in biomedical engineering, science, math, business, nursing, or equivalent technical field
• Willingness to support a rotating 24/7 on-call schedule, including nights, weekends, and holidays

Preferred qualifications:

• Experience in an electrophysiology (EP) lab, cardiac device clinic, or cardiac catheterization (Cath) lab
• Background in medical device sales, clinical education, or research
• Strong initiative and accountability in achieving goals independently and as part of a team
• Excellent communication skills with the ability to explain complex therapies and technologies clearly
• Passion for innovation, patient care, and collaboration in a fast-paced environment

The anticipated annualized base amount or range for this full time position will be$70,000 to $90,000plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Costa Rica-Heredia

Hybrid Roles:

About the role:

Develops capable processes and ensures efficient and effective transfer of product into production.

You're Responsabilities include:

• Assesses process capabilities, prioritizes process improvement opportunities, and innovates and implements process improvements on multiple and moderately complex processes.
• Applies technical knowledge to innovate, design, and develop processes, procedures, tooling and/or automation.
• Executes the functional deliverables associated with the PDP/TDP, Project Management, and Quality Systems.
• Ensures proper documentation is completed to meet quality systems requirements. (e.g., BOM’s, Routers, FMEA’s, etc.)
• Develops qualified production lines.
• Additional Duties:
• Oversees development builds associated with the project using special work requests.
• Writes validation protocols and reports applicable to new processes.
• Prepares and presents technical data and recommendations at technical reviews.
• Provides Design for Manufacturability (DFM) input to the engineering print package.
• Contributes ideas to or generates Intellectual Property submissions.
• Trains and/or provides work direction to technicians and may train manufacturing personnel when required as part of a validation.
• May serve as core team member or extended team member on new product projects.

What we're looking for:

• Bachelor or Licenciature degree in Mechanical, Electromechanical, Electronic or related field.
• English Level desired: 70-79%.
• Experience: At least 3 years
• Desired knowledge: Problem Solving, Networking,Statistical skills, Knowledge of Lean manufacturing and Six Sigma, PDP/TDP, Process Validations, Project Management, Knowledge in Quality Systems, Process Improvement.

Costa Rica-Heredia

Hybrid Roles:

Your Responsibilities Include:

• May execute the following responsibilities: Identify Manufacturing process defects (scrap, nonconforming material, customer complaints) by dispositioning non-conforming material, assisting in identification of primary root causes and understanding corrective and preventative actions. May be responsible for working with process owner to bound product stops and document release criteria.
• Knows and interprets Risk and Validation documentation to make sound decisions on potentially non-conforming product.
• Lead and provide guidance in the execution and investigation of CAPAs, NCEP, Failure Mode Investigations, and complaints
• Get involved in various stages of equipment, process and test method validations: Run and / or review and / or approve reports protocols and reports.
• Read and interpret technical drawings, procedures, and protocols
• Knowledge of statistical tools: SPCs, Capability Analysis, ANOVA, sampling plans, and others to make quality decisions on potentially non-conforming product.
• Understanding of product quality plans, documents and systems by reviewing product specifications, quality specifications, and working with quality systems.
• Monitoring Systems by becoming familiar with systems applications and critical process steps; and through familiarization with methods used to reduce process variation.
• Becomes familiar with Product/Process improvement efforts by understanding current quality metric data and learning the various analysis methods used to enhance sustaining product design and new product development
• Provide supervision, leadership, and overall direction to the Quality team to ensure they are identifying issues, quarantining defective product, and efficiently moving product through the release process.
• Clarify priorities and remove roadblocks to maintain a high level of quality in accordance with ISO standards, GMP's, Corporate and site level SOP's.

For those individuals that supervise others, the following statements are applicable:

• Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.
• Establishes and promotes a work environment that supports the Quality Policy and Quality System.

What we're looking for:

• Bachelor or Licentiate degree in Chemical, Industrial, Electronic, Biotechnology, Electromechanical Engineering or Related Field
• English Level desired: 70%.
• Experience: At least 2 years, Non conformances handling, CAPA, Quality manufacturing engineering, risk management, validations, and process engineering.
• Skills: teamwork, proactivity, goals oriented.
• Desired knowledge: ASQ certification (CQE, SSGB) desired, Problem Solving, Knowledge of QSR’s, Formal training on statistical and quality techniques desirable, Networking.
• Please submit Resume in English

Your Responsibilities Include:

• Identify Manufacturing process defects (scrap, nonconforming material, customer complaints) by dispositioning non-conforming material, assisting in identification of primary root causes and understanding corrective and preventative actions. May be responsible for working with process owner to bound product stops and document release criteria.
• Understanding of product quality plans, documents and systems by reviewing product specifications, quality specifications, and working with quality systems.
• Key contributor to process risk analyses execution and reviews. May own process risk files creation.
• Becomes familiar with Product/Process improvement efforts by understanding current quality metric data and learning the various analysis methods used to enhance sustaining product design and new product development
• Learns Quality Tools & Training Materials by gaining knowledge of tools used and by reviewing & utilizing available training materials.
• Checks and provides support in the execution and investigation of CAPAs, NCEP, Failure Mode Investigations, etc.
• Evaluates new equipment and processes and participates in the transfer of new products.
• Get involve in various stages of equipment and processes validations: Run and/or review and approve reports: TMVs, I.Q 's, O.Q's and P.Q's as well as any other document relating to validation.
• Read and interpret technical drawings, procedures, and protocols
• Responsible for reviewing and developing process validation protocols and reports. Support other functional areas during the validation activities.
• Knowledgeable on QSR and ISO/MDD standards, constantly promoting awareness of best industry practices, supporting decision making on a daily basis utilizing the quality engineering manager/site QA Director as the final arbitrator on critical quality decisions.
• Clarify priorities and remove roadblocks to maintain a high level of quality in accordance with ISO standards, cGMP's, Corporate and site level SOP's.

What We’re Looking For:

• Bachelor's degree in Chemical, Industrial, Electronic, Biotechnology, Electromechanical Engineering or related Field.
• English Level required: B2:(70-79%).
• Desired knowledge: process & product validation is desired as well as thorough understanding of inspection techniques and statistical methods, Scientific tools (e.g. Gage R&R, DOE, process capability).
• Desired knowledge in Product and Process Transfer and Project Management.
• ASQ certified desired.
• At least 2 years of experience in similar position.