Senior Workspace Specialist jobs at Booking in United Kingdom, Manchester

Key Job Responsibilities and Duties:

• Impact and Leadership:

  • Strategic Impact: The SEM leads, influences, and owns delivery within their track(s), ensuring the medium-term (1-2 year) technical viability and health of the tech estate in their domain. They foresee medium-term business and technology trends, developing informed tech, people, and delivery plans. Including Budget management.

  • Delivery Impact: Partnering with stakeholders to create and execute the delivery roadmap for their track(s), Capacity and skills planning and critical risks and dependencies management. Data Compliance and governance must be woven into design and culture, and the SEM is key to championing this This role involves getting things done by taking ownership, being proactive, and collaborating with business counterparts and other stakeholders.

  • Level of Autonomy: The SEM is responsible for the entire technical strategy, roadmap, and delivery for one or more tracks or a Track Group, aligning their technical strategy with larger department and organizational goals.

  • Team Dynamics/Structure: Manages 4-6 teams each led by a Data Engineering Managers (EMs), with a total team size typically ranging from 25-50 individuals. The team construct can be a mixture of Managers and Individual Contributors (ICs). The SEM is also responsible for managing headcount, actively participating in recruitment, planning and budgeting.

  • Organizational Health: Responsible for creating and leading diverse, psychologically safe, high-performing teams, driving continuous improvement through metrics. The SEM is responsible for the collective data engineering delivery, reliability, resilience, and organizational health of all teams under their scope.

• Technical Expertise and Guidance:

  • End-to-End System Ownership: Owns services and data pipelines end-to-end by actively monitoring health and performance, setting relevant metrics, acting upon Service Level breaches and security vulnerabilities. This includes reducing business continuity risks through state-of-the-art practices and documentation like runbooks, reducing risk via continuous delivery and experimentation frameworks. Ensure teams are comfortable iteratively developing, owning, and monitoring cloud infrastructure.

  • Technical Incident Management: Addresses and resolves live production issues, mitigating customer impact within SLA, and improves system reliability through root cause analysis.

  • Building Data infrastructure, pipelines, apps and consumption assets: Possesses sufficient knowledge to build and maintain high-quality data solutions using relevant languages, writing readable/reusable code, and ensuring data security and integrity

  • Architectural Guidance: Advises product teams on technical solutions that meet functional, non-functional, and architectural requirements, and sets a clear direction for technical capabilities by evaluating and aligning target architecture improvements. Deep technical expertise and thorough hands-on experience in modern data engineering best practices are required, along with a strong understanding of (AWS preferred) cloud-native data patterns and technologies.

• Communication, Coaching, and Mentoring:

  • Delivers clear, well-structured, and meaningful information tailored to the audience, achieving mutually agreeable solutions through adaptability and active listening.

  • Coaches, guides, and improves the overall performance of stakeholders and colleagues by sharing experience and knowledge. They have a proven track record of growing technical leaders and team members, facilitating the growth of Engineering Managers.

• Continuous Improvement and Innovation:

  • Identifies opportunities for process, system, and structural improvements, designing and implementing relevant changes.

  • Establishes best practices and innovates new groundbreaking enablers from the industry.

  • The role also emphasizes a commitment to Agile, Continuous Integration, and Continuous Delivery.

Role Qualifications and Requirements

• Demonstrable experience of leading Data Engineering Managers / Team Leads
• Demonstrable experience shaping data Product and provisioning from conception through to delivery at scale
• Demonstrable experience of working in Agile environments and more importantly an Agile culture and ethos
• Demonstrable experience of being a thought partner for Product and the Business
• Natural collaborative leader and communicator who builds great relationships, making and brokering effective decisions at pace
• A Delivery excellence focused leader, who thrives on creating impact for our customers
• Well versed in Data Engineering Craft and technology
• Proficient in the Delivery & Programme Management of Engineering teams
• Strong influencer of senior stakeholders and business strategy
• Strong commercial acumen

Booking.com’s total rewards philosophy is not only about compensation but also about benefits. Our rewards are aimed at making it easier for you to experience all that life has to offer — all the messy, beautiful, and joyful bits — on your terms. So you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include:

• A great, brand new office to in the heart of Manchester

• Free breakfast and lunch

• 25 days’ paid holiday plus bank holidays (rising to 28 days after 3 years of service)

• Health & well-being benefits such as mental health support, access to health insurance, etc.

• Employer contribution pension

• Industry-leading parental leave and adoption leave

• Great discounts on accommodation, car rentals and other group benefits

• From day one of your employment with us, we offer 22 weeks’ fully paid leave for all new parents, regardless of gender or the way you become a parent

• Carer’s leave. 10 days’ fully paid leave per year for colleagues who are caring for ill family members.

• Hybrid Working (UK): We believe in office attendance at least 40% of your time whilst empowering you with the flexibility to plan where to do your best work.

The Role:

The role ensures that the commercial legal team amongst others:

• Provides accurate, proactive, independent and commercially focused effective and sound legal advice in relation to Trips commercial contracts in particular by applying knowledge of relevant and latest laws, regulations and other applicable requirements as well as internal policies and procedures;
• Reviews, drafts and negotiates commercial contracts with (third party) partners, taking a pragmatic and business savvy approach;
• Partners closely with the business and serves as a sounding board to the business in relation to a wide variety of commercial (legal) themes; and
• Balances and mitigates risks including by partnering with relevant stakeholders, all with a particular focus on the activities of the Ground Transport and Attractions verticals.

The role directly supports Commercial teams within Trips and enables the development and expansion of Booking.com’s offerings. The role requires solid expertise in platform and travel-related services regulation, coupled with strong commercial and product acumen to provide practical and actionable guidance and advice.

As a manager of approximately two lawyers, this role requires direct coaching and professional development skills.

The role is global in scope, so a truly international perspective is key, as is the ability to source, analyse and manage input from a range of stakeholders to form a view and advise even outside of your direct experience. This role is a critical component in the successful partnership between LPA and Trips, and you will be a vital contributor to Booking.com’s continued growth, innovation and success.

This role is based in Manchester.

Key responsibilities:

• Serve as the primary LPA point of contact for Trips Commercial Leadership for commercial matters and help develop a comprehensive, long-term approach to our relationships with key partners and the commercial aspects of our products and programs.
• Provide clear, concise and pragmatic legal and strategic advice and guidance to the Ground Transport and Attractions leadership teams, with responsibility for handling high risk, complex and strategic legal matters, ensuring compliance with laws and policies.
• Reviewing, drafting and negotiating (including leading and coaching the Trips Legal Commercial team on this) bespoke contracts with key stakeholders and key partners to support scaling of the Ground Transport and Attraction verticals. Liaise with all other parts of the business (including but not limited to Tax and Finance teams) where required to ensure their perspectives are included in contracts and commercial initiatives.
• Lead, manage, and develop a high-performing Trips Legal Commercial team (Ground Transport and Attractions) through collaborative and inclusive leadership.
• Manage the Trips Commercial team's annual budget (Ground Transport and Attractions) and support the Senior Director with broader Legal & Public Affairs budget management.
• Coordinate collaboration between key business stakeholders, Trips Legal Commercial and wider LPA teams (in close partnership with Trips Legal Product), and across other Booking Holdings brands.
• Identify and implement best practices to enhance efficiency and improve ways of working with the business and between LPA through improved systems, processes, (AI) tools, services and resource allocation. Develop and deliver training as needed.
• Continuously review and update template agreements, playbooks and guidelines to foster innovation, efficiency and ensure suitable risk management.
• Take ownership of planning and providing legal support and leadership for relevant Company Priorities and Trips strategic priorities, liaising with senior stakeholders across the business and LPA colleagues to ensure excellent communication and efficient execution.
• Effectively manage multiple projects and deadlines by applying strong organisational and prioritisation skills.
• Advising and influencing the business directly whilst maintaining a commercially sensible approach at all times.
• Facilitate the implementation of necessary changes to our suite of contracts to meet regulatory requirements.
• Manage engagement with external counsel, seeking opportunities to streamline processes and improve controls.
• Promote best practices and collaboration within the legal team (LPA), supporting knowledge sharing and effective work methods. Ensure that all relevant perspectives (e.g., tax, privacy, product, competition & consumer law, public affairs, fintech legal and compliance) are integrated into relevant commercial initiatives and ensure relevant provisions are included in the commercial contracts (including to ensure regulatory compliance).

Key skills and experience:

• Master’s Degree and admission to practise in at least one jurisdiction
• 8-12 years experience in a reputable law firm or in-house team, preferably in a commercial legal role

• Qualified to practice law in the EU, UK, or US.

• Native or fluent English speaking and writing skills.

• In-depth legal knowledge particularly in respect of commercial law, contract law and basic knowledge of several other areas such as competition & consumer law, litigation, privacy and compliance.

• Strong commercial awareness and understanding of business requirements.

• Adaptable, with a growth mindset, ready to embrace change in order to meet evolving business needs, work in ambiguous situations and under pressure, and learn from mistakes.

• Strong ability to lead and inspire a team.

• Ability to translate company and department strategy into team objectives for yourself, and your team members.

• Experience in management of and impactful communication with senior stakeholders, effectively communicating complex ideas and projects simply and succinctly.

• In-depth understanding of the legal issues that commonly arise in the industry, along with ability to quickly learn and grasp the importance of new and emerging issues and manage processes from inception to completion.

• Experience in negotiating complex and high value commercial agreements.

• Excellent drafting skills and attention to detail.

• Ability to successfully manage multiple projects or a portfolio of projects whilst meeting deadlines and prioritising appropriately.

• Demonstrated cross-functional project leadership and commercial acumen, with ability to balance risk with business objectives.

• Confidence in ability to provide commercial advice and guidance.

• Ability to work with minimal supervision.

• Strong collaborative, professional approach; able to succeed in and lead diverse, multidisciplinary, multicultural teams.

• High proficiency in Google Suite (Sheets, Docs), and AI platform usage, with a commitment to continuous improvement.

Further traits look for:

• Alignment with Booking.com’s values (Customer First, Succeed Together, Own It, Learn Forever, Do the Right Thing).

• Curiosity, flexibility, and a creative, pragmatic approach to problem-solving.

• Confidence with collaboration.

• Ability to influence stakeholders at all levels.

• Proactivity, resilience, and a drive to deliver results.

• Strong judgment with attention to both the big picture and key details.

• Courage to take a stance and make tough decisions.

• Team-oriented, self-aware, and a good listener.

• Agility in prioritizing and meeting deadlines.

• Forward-thinking, with a focus on emerging legal and policy issues.

As a team, we believe in:

• Being integral to decision-making, shaping Booking.com’s future.

• Supporting Booking's mission to make travel accessible, fostering openness and curiosity.

• Offering opportunities for team members to explore new areas or specialize.

• Providing holistic, integrated legal and public affairs advice.

• Continuously improving Legal Operations, innovating, and sharing best practices.

• Learning from mistakes and embracing growth.

• Working collaboratively with a sense of humor and enjoying the journey together!

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Application process:

• Let’s go places together:

• Detailed instructions on post-application requirements including any required application materials, deadlines, portfolios, coding challenges, or other assessments as defined by BU or department.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Key Job Responsibilities and Duties:

• Translate and communicate the vision of leadership to team members and build the Data Science and Analytics roadmaps for teams in your scope

• Manage the managers of a team of data scientists and a team of analysts

• Manage stakeholders in both product and technology teams

• Facilitate the prioritization of the workload of the teams and ensure high quality of output

• Drive implementation and deployment of complex projects across Trips Data, with a particular focus on BTL

• Align with centralised data science, Analytics and data quality efforts across

• Champion and deliver compliance within your remit working closely with Trips Data Governance

• Align with data infrastructure teams and analytics leaders across other business units to share knowledge and collaborate

• Coordinate metrics alignment within and beyond Trips, including Trips level aggregation and insights

• Ensure high quality experiments are being run, and strive for continuous rigor in experimentation

• Play an active role in the overall Data Leadership team

Qualifications & Skills:

• Proven experience as manager, plus experience managing managers and managing complex teams in a multidimensional environment

• Driven and results oriented personality

• Open to feedback and always looking for ways to improve own performance

• Exceptional analytical skills, with proven track record of applying analytics and data science skills to solving complex business problems

• Think strategically to identify areas where data science and analytics can make a significant impact on the business

• Able to understand details while keeping an eye on the bigger picture.

• Able to spot opportunities to drive business growth from their craft.

• Analytical and curious mindset

• Strong interpersonal skills

• Expertise and experience on data analysis.

• Expertise in data management, data visualization and quality.

• Strong communication skills to work with senior business leaders

• Demonstrated ability to build strong relationships with customer and partner teams

• Proven ability to manage multiple competing priorities simultaneously

• Demonstrated ability to hire, manage, and develop a team

Desirable Skills:

• Lives and breathes data and analytics

• Has a proven track record of leading analytical and data science organizations in large businesses

• Is a servant leader, an experienced mentor and passionate about people

• Has experience measuring, managing and driving behavioural change through the use of data and analytics in order to support stronger decision making

• Has a strong working knowledge of end to end data lifecycles and strategy

• Works well with Senior Stakeholders to understand what the business is trying to achieve and use data metrics and insights to accelerate, shape and measure

Booking.com’s total rewards philosophy is not only about compensation but also about benefits. Our rewards are aimed at making it easier for you to experience all that life has to offer — all the messy, beautiful, and joyful bits — on your terms. So you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include:

• A great, brand new office to in the heart of Manchester

• Free breakfast and lunch

• 25 days’ paid holiday plus bank holidays (rising to 28 days after 3 years of service)

• Health & well-being benefits such as mental health support, access to health insurance, etc.

• Employer contribution pension

• Industry-leading parental leave and adoption leave

• Great discounts on accommodation, car rentals and other group benefits

• From day one of your employment with us, we offer 22 weeks’ fully paid leave for all new parents, regardless of gender or the way you become a parent

• Carer’s leave. 10 days’ fully paid leave per year for colleagues who are caring for ill family members.

• Hybrid Working (UK): We believe in office attendance at least 40% of your time whilst empowering you with the flexibility to plan where to do your best work.

Role Description:

The Talent Content Senior Specialist is responsible for tasks such as creating content calendars, calls to action and methods to obtain content from contributors in several forms: photos, text, videos and more; supporting in-house content production and designing, filming and editing employee focused content for social media and to support Talent delivery goals and attract top talent to the company.

The role includes production planning tasks, where strong coordination skills will be required, including asking critical questions to inform project briefs, ensure a smooth integration of new projects and drive stakeholder-facing processes.

The role requires demonstrable experience working in employer branding, recruitment marketing, social media, content and/or design.

Key Job Responsibilities and Duties

• Develop new content ideas to promote Booking.com as a great place to work through various content channels - social media (Instagram, LinkedIn, Youtube, Tiktok), careers site or static assets

• Manage social media calendar, develop copy and call to action optimized per platform

• Support and advise stakeholders and process briefs and coordinate execution with agency partners

• Identify innovation opportunities: on content, processes or services, present ideas, pitches and proposals for creative content to be further developed

• Research and analyze trends and be able to provide basic social media analysis with clear KPIs to show progress towards the Talent Marketing Content strategy and make data driven decisions around content creation and community management

• Coordinate with Marketing, PR, Product and other teams to ensure connectivity with our Culture, Values, EVP, and Customer Brand Sentiment. Align on key campaign collaborations which support our overarching Talent Attraction and engagement initiatives.

• Take ownership of additional projects & tasks as assigned

Qualifications & Skills:

• Bachelor’s degree or equivalent experience, with strong written and spoken English skills.

• At least 3 years of hands-on experience in content creation, design, or video editing—ideally working with communities or groups.

• Expertise in Talent and Recruitment, including sourcing strategies and Talent Attraction for diverse demographics.

• Advanced skills in social media and community management across platforms such as LinkedIn, Instagram, YouTube, and TikTok.

• Data-driven approach to measuring, storytelling, and optimizing top-of-funnel metrics (cost per engagement, candidate sentiment, digital engagement scores).

• Highly organised and deadline-oriented, able to work independently and collaboratively in a fast-paced global environment.

• Creative, proactive storyteller skilled at producing engaging content and solving problems with a positive, results-driven attitude.

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Application Process:

• Let’s go places together:

• This role does not come with relocation assistance.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Role Description:

As a Senior Workspace Specialist HQ you work on all topics but have your own area of expertise being, Hospitality, Events, Hard Services or Soft Services.

Key Job Responsibilities and Duties:

• Ensure all Workspace Services processes are regularly reviewed, updated, and compliant with regulations and organizational needs.

• Oversee operational supplier management, ensuring contracted services are delivered as agreed and addressing any performance issues through proper channels.

• Act as a subject matter expert and provide operational support across REWS-led projects, including implementing project outcomes and managing smaller initiatives.

• Drive demand and stakeholder management by using data insights and employee feedback to deliver continuous improvements in employee experience and business continuity. Collaborate with stakeholders, Community and Events teams, and local committees to plan, coordinate, and support inclusive social events and community-building activities within budget.

• Coordinate with security and ERO teams to maintain up-to-date safety processes and ensure effective emergency response organization and preparedness.

• Lead effective communication with HQ stakeholders, manage escalations, promote wellbeing and sustainability initiatives, and share relevant industry trends to build a positive and informed workspace culture.

• The responsibilities of this role require a strong on-site presence. Therefore, the Senior Workspace Specialist is expected to work from the office at least four days per week.

Qualifications & Skills:

• Previous experience in hard services and vendor management is required

• Effective communication skills, including clear, transparent information sharing with stakeholders.

• Strong stakeholder management and relationship-building abilities, fostering collaborative partnerships and understanding stakeholder expectations and feedback.

• Proven event planning and delivery experience, organizing inclusive community activities both in-person and virtually to connect employees and enhance workplace culture.

• Expertise in change management, supporting stakeholders through change with effective communication and targeted support. Flexibility and adaptability to navigate changing work environments and stakeholder needs, including remote and hybrid arrangements.

• Demonstrated empathy and commitment to inclusivity, ensuring a sense of belonging for remote and on-site employees across diverse groups.

• Solid analytical, problem-solving, and project management skills—using data to inform decision-making, improve employee experience initiatives, and drive continuous improvement.

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Application Process:

• Let’s go places together:

• This role does not come with relocation assistance.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.