Commercial Manager - Regtech jobs at Booking in United Kingdom, City Of London

Our key focus areas include:

• Compliance platform: Leverages state-of-the-art technology to execute comprehensive sanctions screening across multiple dimensions.

• Screening & Monitoring: Develop and implement systems to screen partners/customers data, transactions, and business relationships.

• Risk Identification & Mitigation: Identify potential risks, flag suspicious activities, and collaborate with compliance teams to resolve them effectively.

• Regulatory Reporting: Ensure adherence to international regulations by generating accurate, timely reports for regulators and stakeholders.

• Technology Enhancement: Continuously improve algorithms and tools to enhance screening accuracy, reduce false positives, and streamline workflows.

Role Description

A Senior Software Engineer owns the end-to-end execution of technical elements in the Booking.com tech stack, products and processes. They are responsible for the implementation of complex technical solutions based on business requirements, they can accurately estimate or forecast the effort and impact of the items they work on, and show a high quality of craft in what they deliver. Senior Software Engineer is expected to work together with colleagues in other job roles to design, prioritize and implement complex technical tasks. Senior Software Engineer is expected to coach and mentor more junior engineers and be a thought leader in their team ensuring best practices are being implemented.

Key Job Responsibilities and Duties

• Leading the design of complex systems, ensuring scalability, maintainability, and high performance. Making architectural decisions that align with business requirements and technical constraints.

• Providing guidance and mentorship to junior and mid-level engineers. Conducting code reviews, sharing best practices, and helping develop the technical skills of the team.

• Writing clean, maintainable, and efficient code. Ensuring code quality by implementing tests and adhering to coding standards and design patterns.

• Working closely with cross-functional teams, including product managers, and other engineering teams, to align technical development with business goals.

• Staying up-to-date with the latest technologies and best practices. Actively contributing to improving processes, performance, and technical solutions. Driving innovation within the team or organization.

• Minimum of 6 years of software development with extensive architectural design experience and guiding teams; using 2 or more server-side programming languages. Experience with Java is a must

• Experience with micro-services is a must

• Experience with building highly scalable distributed systems and batch processing pipelines with a focus on data integrity

• Experience with multiple data storage technologies, Relational (MySQL) and NoSQL

• Experience with AWS (DynamoDB, RDS, Glue, EC2) is a plus.

• Experience with unit, integration, and end-to-end testing paradigms

• Experience with defining and upholding SLOs/KPIs and participating in architecture reviews for systems

• Experience with Regulation, compliance policies is a plus

• Past experience with payments or FinTech is a plus

• Experience with security challenges for authentication and authorization

• Experience of working on products that impact a large customer base and have a company-wide impact.

• Experience in working with teams, colleagues spread across geographical locations is a plus.

• Preferably a university degree in Software Engineering, Computer Science or similar

• Excellent communication; written and spoken

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

• Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travelers worldwide;

• Working in a fast-paced and performance driven culture;

• Opportunity to utilize technical expertise, leadership capabilities and entrepreneurial spirit

• Promote and drive impactful and innovative engineering solutions

• Technical, behavioral and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation

• Need more flexibility in your work week? We are happy to consider part-time, and reduced working week opportunities* (min. 32 hours per week, subject to terms and conditions)

Application Process

• Let’s go places together:

• This role does not come with relocation assistance

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Role Description

As an Account Manager, you will manage your own portfolio of partners across a region in Scotland, Northern Ireland & North East England, which requires frequent business travel (typically around 50% & including overnight stays).

Key Job Responsibilities and Duties:

• Partner communication: Build and maintain strong relationships with partners by communicating clearly, tailoring your style to the audience, and providing consultative guidance.

• Market management: Analyze local market trends and drivers, prioritize opportunities, and manage your portfolio of accounts to maximize business value.

• Needs analysis: Identify and understand partner needs, challenges, and opportunities to deliver tailored support and create measurable value.

• Solution development: Propose relevant Booking.com products, tools, and strategies to partners, positioning solutions in a compelling, mutually beneficial way.

• Driving outcomes: Lead conversations effectively to secure partner commitment and achieve positive results.

• Representation: Act as a trusted ambassador for Booking.com, consistently modeling our values in all interactions.

• Personal growth: Demonstrate self-awareness and emotional intelligence, using feedback and reflection to continually improve your impact with partners and achieve business goals.

You should apply if you:

• Bring solid experience in account or partner management, ideally within e-commerce or the travel industry

• Are fluent in English, with strong communication skills in speaking and writing

• Excel at managing your time, setting priorities, and staying organised while handling multiple responsibilities

• Take a proactive approach, show ownership, and are comfortable working independently

• Have sharp analytical skills, attention to detail, and a data-driven mindset

• Enjoy collaborating as part of a team, while remaining flexible, open to change, and self-motivated

• Approach challenges with a positive, solutions-oriented attitude

• Hold a valid driver’s license and are available to travel up to 50% of the time

You shouldn’t apply if you:

• Have limited experience managing a large portfolio of partners simultaneously

• Primarily focus on acquiring new partners rather than developing and growing existing relationships

• Find ambiguity or evolving processes difficult to navigate

• Prefer a reactive approach rather than proactively driving outcomes

• Have an inflexible schedule that limits your ability to travel as required (around 50%)

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

• Performance related bonus

• Private health & dental care

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts - up to €1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Application Process:

• Let’s go places together:

• After a review of your application, the process will consist of: a call with the recruitment, followed by 2 interviews with the hiring team.

• Interviews will be conducted in both English

• This role does not come with relocation assistance.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Role Description:

As a Commercial Manager – RegTech, you will play a strategic role in managing key partner relationships, acting as a trusted advisor on compliance requirements, and collaborating with cross-functional teams to optimize the systems and processes that support partner verification and compliance. This role requires an in-depth understanding of KYC/KYB, a strong background in managing partner relationships, and the ability to deliver structured service reviews and insights that drive continuous improvement.

Key Job Responsibilities and Duties:

• Act as the primary liaison between internal stakeholders (e.g., RegTech, Supplier Fraud Teams) and external vendors to optimize KYC, POA, and KYB solutions, ensuring regulatory compliance.
• Develop and execute commercial strategies with vendors to achieve cost optimizations, expand services, and support Booking.com’s long-term objectives.
• Negotiate, renew, and manage commercial contracts, ensuring compliance with legal, financial, and operational standards; conduct monthly service reviews and quarterly business reviews (QBRs).
• Provide expertise on compliance frameworks (e.g., DSA, DMA, DAC7), offering guidance to stakeholders and ensuring alignment with regulatory requirements and market trends.
• Analyze vendor performance and regulatory trends, delivering actionable insights to improve compliance and partner satisfaction.
• Represent partner needs internally to drive product and process improvements aligned with feedback.
• Identify and mitigate potential compliance risks to ensure robust and secure systems and processes.

Qualifications & Skills:

• Experience: 8+ years in compliance, account management, or a related field, preferably in the FinTech, RegTech, or travel sectors. Ideal candidates should have worked in regulated environments.
• Technical Acumen: Familiarity with the technical architecture and processes involved in KYC, POA, and KYB solutions.
• Compliance Expertise: Strong knowledge of regulatory requirements, particularly in sectors such as financial services, hospitality, or technology.
• Account Management Skills: Demonstrated ability to manage complex partner relationships, lead service reviews, and drive alignment with business goals.
• Data-Driven Approach: Analytical mindset with the ability to interpret performance metrics and drive data-informed decision-making.
• Cross-Functional Collaboration: Proven success in working with Product, Tech, and Compliance teams to deliver impactful solutions.

Benefits & Perks - Global Impact, Personal Relevance

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
• Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travelers worldwide;
• Working in a fast-paced and performance driven culture;
• Opportunity to utilize technical expertise, leadership capabilities and entrepreneurial spirit
• Promote and drive impactful and innovative engineering solutions
• Technical, behavioral and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation
• Need more flexibility in your work week? We are happy to consider part-time, and reduced working week opportunities* (min. 32 hours per week, subject to terms and conditions)

Application Process:

• Let’s go places together:
• This role does not come with relocation assistance

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Key Job Responsibilities and Duties:

• Communicating effectively : you can clearly express ideas and information to others and flex your style according to the specific situation and audience
• Managing your market : you excel at evaluating local market characteristics, trends and drivers, and you effectively prioritize and manage the performance of a portfolio of accounts to business value
• Identifying and articulating Partner needs : you are capable to create value for Partners by identifying, clarifying and prioritizing partner needs
• Formulating and positioning solutions : you enjoy creating “win-win” value for partners by matching needs to relevant offerings and presenting these in compelling ways
• Gaining commitment : you have the capability to move partner conversations forward and lead conversations to a successful outcome
• Representing Booking.com : you can exhibit professional behavior and act as a role model of the Booking.com values before, during and after interactions with partners
• Self-awareness, managing and developing yourself : you have the capability to achieve business goals and make the difference in interacting with partners by recognizing the emotions of oneself and of others and to use this information to guide thinking and behavior.

Qualifications & Skills:

• 2+ years of experience in a relevant account management/sales function
• Fluent Polish and English speaker and writer
• Affinity or experience within e-commerce and/or travel industry are considered a plus
• Pro-active, sense of responsibility and can work independently; team player, self-motivated, flexible and open to change
• Driver’s license and availability to travel up to 50%

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Application Process:

• Let’s go places together:

• This role does not come with relocation assistance.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.