Jobs at Booking in Singapore, Singapore

Role description

• This role is based in Amsterdam

• At Booking.com we are proud of the way we use data and experimentation to drive better product decisions. Over the last 20 years, we have continuously invested in building the best possible experimentation platform to enable our colleagues throughout the company to make the best possible decisions for our customers, partners and our business.

We are seeking a
Technical Product Managerto join our Core teams in the Experimentation Platform department. In this role, you will own key components of the experimentation data infrastructure and data products that power product decision-making at Booking.com.

• You will be responsible for ensuring that our tracking systems, randomization logic, data pipelines and APIs are reliable, scalable and easy to use. You will partner closely with engineers to modernize legacy systems and enhance developer experience across the company.

• You will enable experimentation across a wide range of services and technologies by ensuring consistent data quality, seamless integration and robust support for new use cases as the platform evolves.

• You will lead the ideation and generation of experimentation data products by identifying use cases and enabling governed and secure access to experimentation datasets to increase the value Booking.com generates from experimentation and ensure the accuracy and trustworthiness of the data teams rely on.

Key Job Responsibilities and Duties

• Experimentation Data Infrastructure

  • Contribute to the vision and roadmap for the Core team’s data infrastructure, ensuring it supports reliable data collection, processing, and access at scale.

  • Support the modernization of experimentation infrastructure, helping migrate legacy systems to more scalable, cloud-based solutions.

  • Partner closely with engineers to deliver and operate tracking, ingestion, and pipeline systems that ensure accuracy, performance, and reliability.

  • Define and monitor critical success metrics to evaluate product health and team impact.

  • Help the team identify and manage technical debt, balancing immediate delivery needs with long-term maintainability.

  • Work with your engineering counterpart to prioritize the team backlog, aligning day-to-day execution with user and business needs.

  • Collaborate with cross-functional stakeholders (engineering, data science, product) to gather requirements and ensure Core team services meet their needs.

  • Drive improvements in automation, monitoring, and observability to reduce operational workload and increase system reliability.

  • Partner with other product managers in the department to coordinate dependencies and contribute to the broader experimentation platform

• Experimentation Data Products

  • Lead the ideation and delivery of experimentation data products that make experimentation data accessible, accurate and actionable.

  • Define use cases and requirements for post-experiment analysis that is not supported by the UI.

  • Enable governed and secure access to experimentation datasets to ensure consistency and trust across all analytical use.

  • Establish data quality and governance standards to maintain accuracy, reliability and compliance across experimentation data products.

Role Qualifications and Requirements

• Experience: Minimum 4 years in Product Management with a technical or platform focus, ideally managing data platforms (e.g., Experimentation, Machine learning platforms, Data warehouse, Data Lakes)

• Data Product Mindset: Experience defining and delivering internal data products that transform raw data into trusted, actionable insights. Comfortable working with stakeholders to identify use cases, shape data access patterns and enforce governance standards.

• Delivery & Maintainability: Proven ability to manage technical roadmaps, address technical debt and balance short-term delivery with long-term platform and product health.

• Technical Fluency: Strong understanding of APIs, real-time and batch data pipelines, tracking libraries, and event collection technologies.

• Experimentation Knowledge: Familiarity with A/B testing and experimentation concepts, with an eagerness to deepen expertise in this area.

• Analytical Skills: Ability to validate assumptions, explore data, and trace how it moves through systems; proven problem-solving and structured thinking.

• Collaboration & Communication: Effective at engaging with engineers, data scientists, and users of the platform, translating technical detail into actionable goals.

: Global Impact, Personal Relevance

• Annual paid time off and generous paid leave scheme including: parental (22-weeks paid leave), grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, working from home furniture and ergonomic support, and up to 20 days per year working from abroad (home country)

• A beautiful sustainable , that offers on-site meals, coffee, and snacks, multi-faith and breastfeeding rooms at the office

• Commuting allowance and bike reimbursement scheme

• Discounts & Wallet credits to spend on our products, upgrade to Booking.com Genius Level 3, and friends & family Booking.com discount vouchers

• Free access to online learning platforms, development and mentorship programs

• Global Employee Assistance Program, free Headspace membership

Career Development Opportunities

• Bi-annual performance conversations, company-wide mentoring program, and internal development opportunities

• Unlimited access to online learning platforms: Udemy, Coursera, LinkedIn learning, O'reilly

Application Process

• The interview process will entail a total of 4 interviews, all conducted via Zoom video conferencing.

• This role does not come with relocation assistance.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

This individual will work closely together with the Senior Counsels in the more complex matters, and will report into the Senior Managing Counsel.

Key Job Responsibilities and Duties:

• Assessing data processing activities within proposed products and services, including but not limited to financial products;

• Conducting Data Protection Risk Assessments and Data Protection Impact Assessments;

• Providing (ad-hoc) legal advice for privacy and fintech related matters regionally, including disclosure requirements, data transfer mechanisms and the impact of marketing and consumer laws;

• Keeping up with new developments in data protection and privacy laws globally;

• Implementing and maintaining privacy policies and procedures;

• Performing third party services risk assessments and negotiating data processing agreements and data protection issues within commercial contracts with group members or third parties;

• Working closely with the Global Data Protection Officer, other Legal Counsels, Fintech, Risk & Compliance, Procurement, Security and other colleagues as well as outside counsels worldwide.

Qualifications & Skills:

• 3+ years' experience in a top tier law firm, major corporation or financial institution in a role involving data protection, privacy compliance and data security;

• An undergraduate degree and a legal professional qualification alongside a CIPP/E / CIPT (or other similar) certification is a plus;

• A deep understanding of the GDPR / APAC / India data protection laws;

• Experience with financial / banking products and regulatory developments in APAC / India;

• The ability to quickly respond to issues at hand and able to prioritise effectively, with an entrepreneurial mindset and a “roll up sleeves” to get the job done;

• Fluency in English with excellent communication skills, verbally, in writing and listening (other language skills are a plus).

Further traits look for:

• Alignment with Booking.com’s values (Customer First, Succeed Together, Own It, Learn Forever, Do the Right Thing).

• Curiosity, flexibility, and a creative, pragmatic approach to problem-solving.

• Confidence with collaboration.

• Ability to influence stakeholders at all levels.

• Proactivity, resilience, and a drive to deliver results.

• Strong judgment with attention to both the big picture and key details.

• Courage to take a stance and make tough decisions.

• Team-oriented, self-aware, and a good listener.

• Agility in prioritizing and meeting deadlines.

• Forward-thinking, with a focus on emerging legal and policy issues.

As a team, we believe in:

• Being integral to decision-making, shaping Booking.com’s future.

• Supporting Booking's mission to make travel accessible, fostering openness and curiosity.

• Offering opportunities for team members to explore new areas or specialize.

• Providing holistic, integrated legal and public affairs advice.

• Continuously improving Legal Operations, innovating, and sharing best practices.

• Learning from mistakes and embracing growth.

• Working collaboratively with a sense of humor and enjoying the journey together!

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Application Process:

• Let’s go places together:

• Detailed instructions on post-application requirements including any required application materials, deadlines, portfolios, coding challenges, or other assessments as defined by BU or department.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Key Job Responsibilities and Duties:

• Assisting with and conducting legal analysis and helping orchestrate the support of various stakeholders in the comprehensive assessment of core payment products and of the relevant payment/ fintech aspects arising from travel products, ensuring compliance with laws, regulations and card scheme requirements (as applicable) and optimising for commercial outcomes whilst protecting the company from foreseeable risks and consequences

• Procuring and interpreting legal advice to the fintech business including on payment regulatory strategy, new fintech products and partnership models, from external counsel and internal subject matter experts

• Coordinating legal support across different specialisms and areas (including Consumer, Regulatory, including as needed under the Digital Markets Act and/or Digital Services Act and other tech regulation, Data Protection, Financial Crime and Compliance) as well as outside of legal (tax, treasury, product)

• Analysing precedents/case law and proposed existing laws and regulations that may impact the fintech products and their growth and facilitate the implementation of any regulatory requirements

• Carrying out other tasks as required to enhance the effectiveness of the Product & Fintech legal team, and the wider Legal and Public Affairs team of Booking.com

• Provide strategic legal guidance and help issue spot on a full range of legal issues, including commercial contracts, disputes, competition/consumer law, IP law, and applicable regulations (coordinating with other subject matter experts in the legal department) to ensure the team’s activities, policies, business practices and transactions comply with all relevant laws and regulations

Qualifications & Skills:

• Knowledge of and demonstrable experience of compliance with regulations, ideally, payments and fintech, although financial services, or privacy, or other rapidly evolving and developing regulatory (e.g. GenAI) contexts can assist

• Innovative: the ability to meet complex challenges with innovative solutions that will apply successfully across multiple practice areas and jurisdictions

• Ability to empathise with the expectations of regulators, review output and communicate with fluidity and precision in preparation for or in dealings with regulators

• Native or fluent English speaking and writing skills

• Excellent communication skills (written and oral), attention to detail & organisational and project management skills and ability to meet deadlines, prioritising appropriately

• Confidence in your ability to provide assistance to the legal team and business units.

• Able to demonstrate commercial awareness and understanding of the business requirements

• Professional and collaborative approach

• A high standard of knowledge and use of Microsoft Office applications (Word, PowerPoint, Excel) and Google Suite (Google Sheets, Google Docs)

• An understanding of payments or other financial services regulatory regimes and of how Fintech firms and products are affected is required, including:-

  • Foundational legal and regulatory frameworks that cover international money transfer, e-commerce, and online platforms

  • Contract relationships and risk and technology (from a regulatory perspective)

  • Permanent establishment and associated structuring and/or tax risks

  • Familiarity with the financial service products and the Fintech space:-

    • Digital Wallets such as WeChat, ApplePay, AmazonPay etc.

    • Card schemes (Amex, VISA, MC) and other virtual credit card products (VCC) such as those provided by WEX and/or eNett (Optal)

  • Experience identifying and liaising with local counsel around the globe, identifying suitable partners, commissioning work, challenging deliverables etc.

  • Delivering all of the above directly and as part of a matrixed, cross-functional team

• A strong commercial instinct and helps to apply that knowledge in practical and actionable ways

• Experience in working as an individual contributor in a ‘hands-on’ legal advisory support role, embedded in the business and working closely with the product and commercial teams - or close client contact with equivalent commercial exposure in private practice

• Experience in a role with global or regional scope - the lawyer in this role should equally have a global worldview - and be capable of sourcing, critiquing and managing input form a range of internal and external stakeholders to form a view even outside of his or her direct experience

Further traits look for:

• Alignment with Booking.com’s values (Customer First, Succeed Together, Own It, Learn Forever, Do the Right Thing).

• Curiosity, flexibility, and a creative, pragmatic approach to problem-solving.

• Confidence with collaboration.

• Ability to influence stakeholders at all levels.

• Proactivity, resilience, and a drive to deliver results.

• Strong judgment with attention to both the big picture and key details.

• Courage to take a stance and make tough decisions.

• Team-oriented, self-aware, and a good listener.

• Agility in prioritizing and meeting deadlines.

• Forward-thinking, with a focus on emerging legal and policy issues.

As a team, we believe in:

• Being integral to decision-making, shaping Booking.com’s future.

• Supporting Booking's mission to make travel accessible, fostering openness and curiosity.

• Offering opportunities for team members to explore new areas or specialize.

• Providing holistic, integrated legal and public affairs advice.

• Continuously improving Legal Operations, innovating, and sharing best practices.

• Learning from mistakes and embracing growth.

• Working collaboratively with a sense of humor and enjoying the journey together!

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Application Process:

• Let’s go places together:

• Detailed instructions on post-application requirements including any required application materials, deadlines, portfolios, coding challenges, or other assessments as defined by BU or department.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Full Stack Software Engineer II

Please note: some travel to New Zealand and the US is required throughout the year.

Key Job Responsibilities and Duties ：

As a Full-Stack Developer, you are responsible for the development, performance, and scaling of world-class web applications including backend and frontend technologies. You will work independently and will also be responsible for making technical decisions within the team.

• Deliver web applications from idea inception and validation to a scalable solution.

• Develop new user-facing products and optimize existing ones using both client-side as well as server-side languages and technologies.

• Act as an intermediary for understanding and solving problems, with both technical and non-technical audiences.

• Rapidly developing next-generation scalable, flexible, and high-performance systems, with end-to-end ownership by monitoring and adjusting SLIs and SLOs.

• Advocate a collaborative working environment - make “my ideas” into “our ideas.”

• Collaborate with colleagues to ideate solutions for users, prioritizing based on business impact.

• Translate requirements and mockups into fully functioning features using modern Front End development frameworks.

• Proactively propose improvement ideas to reduce technical debt and increase the business impact of your team.

• This role may be required to work on an on-call rotation

Qualifications & Skills:

We are looking for:

• A minimum of 3 years of experience of Web development.

• Strong experience with one or more general-purpose programming languages, including but not limited to: Java, Perl, Python, C, C#, Ruby; and experience with Web development ideally HTML, CSS, JavaScript, TypeScript.

• Demonstrable experience with relational databases (MySQL/PostgreSQL)

• Understanding of modern front end architecture principles and design practices: micro frontend architecture, SSR, SPA, responsive design, progressive enhancement, graceful degradation.

• Experience working on end to end products that impact a large user base.

• Experience writing unit and integration tests for the code.

• Experience with data-driven product development: analytics, A/B testing, etc.

• Excellent English communication skills, both written and verbal.

• Experience with Docker and Kubernetes is a plus.

• This role does not support relocation.

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Career Development Opportunities:

• Learn more about here.

• and benefit from a mentoring relationship with a more experienced person to help you identify and achieve your professional and personal development goals.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Role Description:

The main objective of the Account Executive is to drive basic commercial advice to partners in their portfolio.

Proactively contacts partners, providing them with analysis, growth opportunities, feedback and informing and advising them about new products and services.

Key Job Responsibilities and Duties:

• Pro-active communication with partners in the region by telephone and by internal messaging to assist with the development of Booking.com's business.
• Responsible for a portfolio of partners, the first point of contact, answering questions and following up when needed.
• Responsible for maintaining a stable relationship with the accommodation partners (i.e. frequent performance calls and contact to ensure they offer our customers the best availability and competitive pricing) at property level.
• Be knowledgeable on Booking.com's products so that their benefits and usage can be explained to Partners.
• Identify opportunities for partners that will help improve Booking.com's business by using its internal segmentation to prioritise.
• Identify new potential partner leads and pass these leads on for further follow up.
• Responsible for taking Customer Service escalations which relate to their managed portfolio and solving these in the most efficient manner for the business, partner and customer.
• Support the organization of events, such as workshops and webinars, for partners. Also expected to attend and participate in the partner events for their managed portfolio.

Qualifications & Skills:

• Solution oriented and results driven
• Strong work ethic; self-directed and resourceful
• Proactive, flexible and capable of working independently as well as working in a team
• Ability to prioritise own workload and efficiently manage their time
• Strong and engaging communication skills
• Ability to influence partners over the phone to implement suggestions
• Eye for accuracy and ability to be analytical
• Language: English & Japanese written and verbal

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Role Overview:

The Senior Localisation Specialist delivers the best user experience for the Japanese market by ensuring high-quality, accurate, and locally relevant localisation of Booking.com and its sister companies’ content, adhering to both brand and internal language requirements. They are responsible for managing language assets, maintaining quality standards, and leveraging advanced translation management tools to train and assess internal and external linguists. This role drives continuous quality improvements by providing local market insights, consultancy, and leading initiatives like competitor analysis, user research, and experimentation. The Senior Localisation Specialist is involved throughout the localisation process, identifies areas for improvement, and puts forward new initiatives to enhance content quality. They coordinate language asset creation and training resources, support the successful execution of localisation projects, and collaborate closely with the Quality Management team to contribute to both regional and global quality initiatives.

Key Job Responsibilities and Duties:

• Own and ensure accountability for the quality, cultural relevance, and brand compliance of all Japanese translations produced by internal and external linguists, supporting the success of global strategies in the local market.

• Develop, manage, and maintain internal language resources and Japanese guidelines (including term bases, glossaries, translation memories, and style guides) for use by all linguists.

• Conduct regular quality assessments along the entire content creation journey, from initial briefs to final localized copy, using feedback and established frameworks to drive continuous improvement.

• Deliver training, coaching, and performance feedback to internal linguists, external vendors, and freelancers to maintain and enhance localized content quality in Japanese.

• Monitor translation quality metrics, perform root cause analysis on issues, and implement improvements by providing clear guidance, documentation, and actionable feedback.

• Act as a proactive Localisation consultant, applying market and language insights to drive relevance and impact for Japanese content, while collaborating closely with key business stakeholders.

• Lead or support market research initiatives, competitor analysis, AB testing, and quality process optimization, identifying opportunities to enhance Localisation strategy and applying best practices within the team.

Qualifications & Skills:

• Bachelor’s degree in Language, Translation, or a related field. In order to manage the Japanese asset, proficiency in Japanese is a must.

• At least 5 years of experience in the localisation industry, including translation, transcreation, audiovisual translation, and/or quality management of localized copy for the Japanese market.

• Demonstrated expertise in quality management processes such as linguistic QA, translation review, editing, and providing constructive feedback to internal and external linguists.

• Strong background in terminology management, translation management software, and machine translation post-editing specific to Japanese.

• Proven analytical skills to interpret quality data and market insights, supporting ongoing quality improvement in localized content.

• Excellent communication, stakeholder management, and networking abilities, with a proactive approach to coaching, feedback, and collaboration both independently and within a team.

• Solid understanding of internationalization, SEO, e-commerce, UX, and marketing Localisation; prior experience as a Senior Localisation Specialist, Quality Manager, or in e-commerce/marketing Localisation is a plus.

• Manage relationships with global vendors to ensure seamless collaboration and high-quality service delivery. Proficiency in Japanese is required to effectively oversee quality standards and support Localisation initiatives for the Japanese market.

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Application Process:

• Let’s go places together:

• This role does not come with relocation assistance.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Role Overview:

The Localisation Lead is responsible for production, delivery and quality of localisation for their market and ensures all localisation requirements are delivered on time, within budget and in line with local market needs. They help ensure that our platform and channels are culturally resonant, brand-aligned and market-optimized.

The Localisation Lead acts as the ambassador for localisation in the market(s), proactively building relationships with key stakeholders. They will also look for opportunities for market-specific localisation strategy - as well as informing central localisation strategy - to deliver a more locally-relevant and customer-centric experience.

Key Job Responsibilities and Duties:

• Delivery

  • Ensure on-time delivery of localisation work for their language(s)/market(s)

• Quality Monitoring:

  • Monitor quality of localized content for their market, provide feedback to quality vendors, address issues with translation vendors, take a lead role in arbitrations, and escalate recurring issues to the central Quality Team as required;

  • Oversee localisation product testing for their market;

  • Manage localisation assets (Localisation Style Guides, Glossaries, Translation Memories);

• Vendor Management:

  • Assess and onboard new vendors;

  • Build and foster rapport with vendor linguists;

• Localisation services:

  • Provide urgent ad-hoc marketing translations as required;

  • Provide consultation on selected localisation services such as transcreation, voice-over, post-editing, etc.;

• Strategy

  • Provide local market perspective to inform central localisation strategy as required;

  • Identify localisation opportunities in customer journey to enhance international customer experience for their market;

  • Be ambassador for localisation and establish relationships with key localisation stakeholders in the market;

  • Provide cultural, linguistic, and market consultation to the business as required;

  • Facilitate research, experimentation, and A/B testing as required.

Qualifications & Skills:

• 5+ years experience in a similar localisation role in the online space

• Native speaker of the target language with fluent English;

• Proven experience in translation, localisation and language quality management;

• Experience managing linguistic teams and/or multiple Language Service Providers;

• Deep understanding of the end-to-end localisation processes;

• Good knowledge of localisation technology, incl. CATs, TMSs, MT and post-editing

• Good understanding of internationalization with experience in product testing and bug reporting

• Experience in creative writing, media or online marketing industry a plus

• Excellent communication, presentation and interpersonal skills with ability to influence diverse stakeholders across business and leadership levels.

• Manage relationships with global vendors to ensure seamless collaboration and high-quality service delivery. Proficiency in either Indonesian / Bulgarian / Malay / Estonian / Tagalog / Lithuanian / Latvian is required to effectively oversee quality standards and support localisation initiatives for the respective language market.

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Application Process:

• Let’s go places together:

• This role does not come with relocation assistance.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.