Technical Support Analyst Ami Cloud jobs at Bmc in Mexico
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Mexico
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5 jobs found
30.03.2025
BMC
BMC Staff Technical Support Analyst AMI Cloud Mexico, Campeche
Provide customer technical support for BMC AMI Cloud suite of products. Communicate with customers and R&D to troubleshoot issues, isolate root cause, and deliver solutions or implement workarounds. The highly...
3 - 5 years experience in strategic/business analysis. Strong problem solving, analytical, and quantitative skills.- Inquisitive, investigative, and mature. Excellent written and verbal communication skills. Professional attitude and service orientation.-...
Provide customer technical support for BMC AMI Cloud suite of products. Communicate with customers and R&D to troubleshoot issues, isolate root cause, and deliver solutions or implement workarounds. The highly...
Lead a large customer support team. Develop technical support processes. Hire and train new mainframe technical support resources. Document results improving KPIs. Deliver on support self-help channels driving down ticket...
Provide customer technical support for BMC AMI Cloud suite of products. Communicate with customers and R&D to troubleshoot issues, isolate root cause, and deliver solutions or implement workarounds. The highly...
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