Product Account Manager jobs at Bmc in Lithuania, Kaunas
BMC Senior Customer Success Manager Lithuania, Kaunas County, Kaunas
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Responsibilities:
• Prioritize the BMC customer experience with a focus on satisfaction and retention
• Ensure customer success and impact through adoption of Autonomous Digital Enterprise (ADE) solutions that accelerate business value for our customers
• Create customer advocates through deep listening and discovery, and identifying contacts to partner with BMC to share the ADE narrative
• Collect product, solution, and experience feedback from our customers to share with our product organization and influence our enhancements and long-term roadmap priorities
• Lead the customer through the customer success framework including onboarding, lifecycle engagement, adoption maturity, acceleration plays
• Support the customer with a strong communication strategy, quarterly business reviews, activity reports and strategic tooling, in partnership with the BMC ecosystem
• Work diligently to build relationships of trust within your account at all levels
• Align with our customers’ business goals, mutually identify the best path forward, and drive a plan of action to achieve success against those goals
• Leverage data, signals, inputs to signal the ecosystem around how we can help customers to accelerate their business goals
• Bring your customers value in the form of prescriptive technology, industry, functional, direction and point of view
• Act as the internal advocate on behalf of your customer, communicating updates to the customer, and sharing feedback from your customer back to the BMC ecosystem
To ensure you’re set up for success, you will bring the following skillset & experience:
• 7+ years in customer-facing roles of progressing seniority
• Must be a U.S. Citizen
• Must have the ability to obtain security clearance
• Navigate customer organizational structures to identify and build relationships with executives and partners
• Strong executive presence with ability to convey complex technical and functional scenarios in simple models and business speak
• Experience successfully navigating complex, matrixed organizations - this is a highly visible role that will continuously interface with customers and sales/presales leaders and c-level executives across the organization
• Proficient at being prescriptive and driving action-oriented meetings
• Influential team member, possessing a high level of integrity, cross-functional collaboration, and ability to bring alignment to complex environments
• Highly enthusiastic, creative, and collaborative individual that excels in a matrixed environment. Ability to manage influence through persuasion, negotiation, and consensus building
• Digest and effectively communicate technical concepts across audiences of varying technical abilities
• Has served the IT stakeholder audience at some point in your career and has experience with serving multiple lines of business. Understands the complexities of IT to Line of Business interoperability.
• Strong empathy for customers, employees and drive to growth revenue and market impact
• Deep understanding of value drivers in recurring revenue business model
• First-hand experience with organizational and project level governance models
• Outstanding written, verbal and listening communication skills - ability to relate to and talk with people at all levels of an organization
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BMC Assembler Principal Product Developer Lithuania, Kaunas County, Kaunas
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As the Principal Assembler developer at BMC, you will be working on complex problems where analysis of situations or data requires an in-depth evaluation of various factors. Your work will include collaboration across different BMC products lines. You will be managing a varied workload of multiple ongoing tasks including new function development and product maintenance. You will be communicating with various teams to help resolve customer issues. As part of the development team, it would be your responsibility to develop and debugging of software products.
Job Responsibilities:
As the Principal Product Developer at BMC, your responsibilities will include Leading the technical team, high level and low-level architecting and developing a new product from scratch in the world of Storage management. You will tackle complex problems that require in-depth knowledge of z/OS internals. You will collaborate across different BMC product lines, including new function development and product maintenance, and communicate with various teams to resolve customer issues. This role works on a broad array of critical, unique issues and complex programs/solutions. The role requires a good knowledge of product domain, the software development life cycle and the process involved in product development.
What you will be doing:
- Apply z/OS internals experience to architect complex operating system-level solutions.
- Architecting and developing new products from scratch.
- Design, develop, troubleshoot, and debug software programs, including software tools, user interfaces, and cross-platform communication.
- Address a broad array of critical and unique issues and complex programs/solutions.
- Utilize in-depth knowledge of the product development process, Channel Program and mainframe product I/O operations.
- Exhibit a passion for developing high-quality software design and architecture, coding complex modules that meet functional and business requirements on schedule and within budget.
- Identify, prioritize, and execute tasks in the software development life cycle.
- Develop tools and applications by producing safe and clean efficient code.
- Automate tasks through appropriate tools and scripting.
- Perform unit/module testing to identify errors and confirm programs meet specifications.
- Stay up to date with new technology and teach other developers how to incorporate new trends.
- Fix bugs, add enhancements, and convert software to other platforms.
- Generate ideas with team members and offer insightful solutions.
- Mentor less experienced colleagues.
- Troubleshoot complex problems at both application and systems levels.
- Lead the development team on technology front.
Required Skills:
- 20+ years of experience designing, testing, and implementing mainframe OEM vendor products and system exits in an IBM z/OS environment.
- Extensive experience coding MVS Assembler using MVS supervisor services, cross memory services and data management facilities.
- Extensive experience in a combination of the following - JCL, VSAM, JES2/3, SDSF, ISPF, REXX, and/or C programming.
- Diagnostics, Debugging and Troubleshooting skills using IPCS, GTF, and XDC.
- Experience in QA principles, including test planning, test cases creation, execution, test results documentation & defect reporting.
- Knowledge of storage management/administration (DFSMS, DFSMS/HSM, virtual tape systems, DASD).
- The ability to work independently, solve complex problems and effectively reassess work priorities.
- Knowledge of z/OS Internals, Channel program, I/O and Control blocks.
- Experience supporting and developing MVS systems software.
Nice to have skills:
- Knowledge of trimodal instructions, access register mode, SRB and zIIP processing.
- Experience using IBM utilities (IEBCOPY, IEBGENER, SORT, IEHLIST, AMBLIST, etc.).
- Experience with working on BMC AMI FDR products.
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BMC Strategic Account Manager- East Lithuania, Kaunas County, Kaunas
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BMC Account Manager Lithuania, Kaunas County, Kaunas
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BMC Product Account Manager Lithuania, Kaunas County, Kaunas
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Min salary
Mid point salary
Max salary
Share
CareerArc Code
Responsibilities:
• Prioritize the BMC customer experience with a focus on satisfaction and retention
• Ensure customer success and impact through adoption of Autonomous Digital Enterprise (ADE) solutions that accelerate business value for our customers
• Create customer advocates through deep listening and discovery, and identifying contacts to partner with BMC to share the ADE narrative
• Collect product, solution, and experience feedback from our customers to share with our product organization and influence our enhancements and long-term roadmap priorities
• Lead the customer through the customer success framework including onboarding, lifecycle engagement, adoption maturity, acceleration plays
• Support the customer with a strong communication strategy, quarterly business reviews, activity reports and strategic tooling, in partnership with the BMC ecosystem
• Work diligently to build relationships of trust within your account at all levels
• Align with our customers’ business goals, mutually identify the best path forward, and drive a plan of action to achieve success against those goals
• Leverage data, signals, inputs to signal the ecosystem around how we can help customers to accelerate their business goals
• Bring your customers value in the form of prescriptive technology, industry, functional, direction and point of view
• Act as the internal advocate on behalf of your customer, communicating updates to the customer, and sharing feedback from your customer back to the BMC ecosystem
To ensure you’re set up for success, you will bring the following skillset & experience:
• 7+ years in customer-facing roles of progressing seniority
• Must be a U.S. Citizen
• Must have the ability to obtain security clearance
• Navigate customer organizational structures to identify and build relationships with executives and partners
• Strong executive presence with ability to convey complex technical and functional scenarios in simple models and business speak
• Experience successfully navigating complex, matrixed organizations - this is a highly visible role that will continuously interface with customers and sales/presales leaders and c-level executives across the organization
• Proficient at being prescriptive and driving action-oriented meetings
• Influential team member, possessing a high level of integrity, cross-functional collaboration, and ability to bring alignment to complex environments
• Highly enthusiastic, creative, and collaborative individual that excels in a matrixed environment. Ability to manage influence through persuasion, negotiation, and consensus building
• Digest and effectively communicate technical concepts across audiences of varying technical abilities
• Has served the IT stakeholder audience at some point in your career and has experience with serving multiple lines of business. Understands the complexities of IT to Line of Business interoperability.
• Strong empathy for customers, employees and drive to growth revenue and market impact
• Deep understanding of value drivers in recurring revenue business model
• First-hand experience with organizational and project level governance models
• Outstanding written, verbal and listening communication skills - ability to relate to and talk with people at all levels of an organization
Min salary
Mid point salary
Max salary
These jobs might be a good fit
