Senior Technical Support Engineer jobs at Bmc in India
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66 jobs found
17.09.2024
BMC
BMC Senior Technical Support Engineer India, Maharashtra
Respond to and resolve all customer inquiries (via phone, e-mail, Team, Zoom). Communicate in a courteous and professional manner that inspires confidence in your ability to troubleshoot and resolve issues....
Specific Job functions for Technical Support Analysts (IZOT). Customer relationship management. Daily management of cases that the individual is assisting with. Service level management. Workload Management. Identifying own education and...
Provides courteous, efficient, and professional technical support by phone and email to customers across a broad range of industries. Develops competence and expertise in routine tasks, gaining specialized knowledge of...
Owns content creation for specific features or components, improving clarity and user engagement. Competent in documentation, video, and image creation/editing tools. Expand research skills to include more complex technical experimentation...
Respond to and resolve all customer inquiries (via phone, e-mail, Team, Zoom). Communicate in a courteous and professional manner that inspires confidence in your ability to troubleshoot and resolve issues....
Provides courteous, efficient, and professional technical support by phone and email to customers across a broad range of industries. Develops competence and expertise in routine tasks, gaining specialized knowledge of...
Contribute to the development of high-quality technical documentation by working with information developers and cross-functional colleagues to design, scope, develop, edit, and publish technical content as directed by documentation project...
Respond to and resolve all customer inquiries (via phone, e-mail, Team, Zoom). Communicate in a courteous and professional manner that inspires confidence in your ability to troubleshoot and resolve issues....
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