Senior Technical Support Engineer jobs at Bmc in India
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BMC
BMC Customer Product Support Specialist India, Karnataka
Provides courteous, efficient, and professional technical support by phone and email to customers across a broad range of industries. Develops competence and expertise in routine tasks, gaining specialized knowledge of...
Analyze and resolve Level 2 issues for Java-based and SaaS applications, including Incident Management. Investigate, understand, and address user requests/issues via phone, instant messaging, or email. Collaborate with internal teams...
The Senior developer is a Subject Matter Expert (SME) on BMC products and keeps updated on latest BMC technology changes. Builds a network of SMEs, to rely on for questions....
Participates in module design with focus paid to the production of high quality, portable, maintainable and BMC standards compliant software; Provides design and requirement inputs to product architect in support...
Support the implementation of security solutions to mitigate risks associated with BMC's cloud SaaS services. Partner with SaaS teams to ensure compliance with BMC Information Security standards. Coordinate with the...
As a DevOps engineer with experience in Linux systems you will be networking, monitoring and automation, containerization, cloud technologies etc., and a proven interest and experience in using software engineering...
Take responsibility of the product quality, put checks, control, and propose and implement processes to prevent regression, defect leaks to customers. Collaborate with R&D team, Product Managers, and other QA...
Provides courteous, efficient, and professional technical support by phone and email to customers across a broad range of industries. Develops competence and expertise in routine tasks, gaining specialized knowledge of...
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