Lead Enablement Manager jobs at Bmc in India

• We are seeking a Python with AI/ML Developer to join a highly motivated team responsible for developing and maintaining innovation for mainframe capacity and cost management. As an Application Developer at BMC, you will be responsible for:

• Developing and integrating AI/ML models with a focus on Generative AI (GenAI), Retrieval-Augmented Generation (RAG), and Vector Databases to enhance intelligent decision-making.
• Building scalable AI pipelines for real-time and batch inference, optimizing model performance, and deploying AI-driven applications.
• Implementing RAG-based architectures using LLMs (Large Language Models) for intelligent search, chatbot development, and knowledge management.
• Utilizing vector databases (e.g., FAISS, ChromaDB, Weaviate, Pinecone) to enable efficient similarity search and AI-driven recommendations.
• Developing modern web applications using Angular to create interactive and AI-powered user interfaces.
• Developing APIs and microservices to expose AI/ML models for enterprise applications.
• Processing and analyzing structured & unstructured data, including text, images, and time-series data for AI/ML applications.
• Optimizing ML models for performance and scalability, ensuring low latency and high availability in production.
• Staying updated with advancements in GenAI, NLP, transformers, and deep learning architectures to drive innovation.
• Collaborating with cross-functional teams to integrate AI capabilities into existing applications and workflows.

To ensure you’re set up for success, you will bring the following skillset & experience:

• Strong proficiency in Python and AI/ML frameworks like TensorFlow, PyTorch, Hugging Face Transformers, LangChain.
• Experience with Vector Databases (FAISS, ChromaDB, Weaviate, Pinecone) for semantic search and embeddings.
• Hands-on expertise in LLMs (GPT, LLaMA, Mistral, Claude, etc.) and fine-tuning/customizing models.
• Proficiency in Retrieval-Augmented Generation (RAG) and prompt engineering for AI-driven applications.
• Experience with Angular for developing interactive web applications.
• Experience with RESTful APIs, FastAPI, Flask, or Django for AI model serving.
• Working knowledge of SQL and NoSQL databases for AI/ML applications.
• Hands-on experience with Git/GitHub, Docker, and Kubernetes for AI/ML model deployment.

Whilst these are nice to have, our team can help you develop in the following skills:

• Experience with knowledge graphs, semantic search, and enterprise AI applications.
• Additional experience with .NET v7+ and cross-platform .NET development would be helpful.
• Exposure to IBM z/OS mainframe environments and AI-driven optimization for legacy systems.
• Background in statistical data analysis, reinforcement learning, or advanced ML techniques.

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Here is how, through this exciting role, YOU will contribute to BMC Software's and your own success:

As an Enablement Specialist, you will be primarily required to work with stakeholders, SMEs, and cross-functional teams to develop enablement material and deliver training programs to empower our Customer Success colleagues.

• Implement theories and practices of Instructional Design to design and develop effective ILTs, WBTs, videos, infographics, playbooks, assessments, and learning paths for building desired skills and competencies within the Customer Success organization.
• Develop training and enablement material related to onboarding, product offerings, service offerings, strategic initiatives, and power skills.
• Maintain consistency in messaging, tone, and branding across all enablement assets.
• Coordinate with stakeholders, SMEs, and cross-functional teams such as Product, Marketing, and Sales Enablement.\
• Plan and facilitate live enablement sessions by partnering with SMEs to design the session, coordinate invites, conduct dry runs, host the session kickoff (welcome, house rules, handover), and support audience engagement, activities, and Q&A.\
• Use a Learning Management System to upload and manage learning objects, create and assign courses and learning paths, and pull out completion reports.

To ensure you’re set up for success, you will bring the following skillset & experience:

• 3–4 years’ experience in enablement, instructional design, or L&D, with understanding of adult learning theories and best practices
• Skilled in creating digital learning assets—ILTs, WBTs, videos, presentations, infographics, playbooks, cheat sheets, FAQs, and assessments
• Strong communication skills; able to simplify complex topics and confidently facilitate live or virtual sessions
• Proficient in MS Office (PowerPoint, Word), Canva, Camtasia, Articulate Rise & Storyline, with experience using Learning Management Systems
• Strong video creation/editing, organization, multitasking, and collaboration skills; works effectively with SMEs and stakeholders
• Self-driven, takes ownership, and eager to learn and take on new challenges

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