Sr Merchant Specialist jobs at Bank Of America in United States, San Diego

Job Description:

Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

This job is responsible for partnering with Merrill Financial Advisors (FAs) to deliver banking and borrowing solutions to their clients. Key responsibilities include creating relationships with FAs to deepen Merrill client relationships by connecting them to consumer banking solutions and providing ongoing servicing of those solutions. Job expectations include providing comprehensive banking solutions to clients, serving as a digital product expert, as well as identifying and encouraging FA client referrals to other Bank of America specialists.

Responsibilities:

• Emphasizes broader banking implications and benefits to Financial Advisors (FAs) and their teams to promote incorporation of banking into day-to-day FA practices and operations
• Partners with Financial Advisor teams to educate clients on banking products and help navigate complex client situations
• Delivers a high-quality client experience that is consistent with the expectations of a Wealth Management client by providing comprehensive financial solutions to clients, including managing expenses, building wealth, and managing debt
• Ensures exceptional client service quality delivery by supporting the operational execution of tasks and conducting follow-up routines to meet client needs
• Understands and accesses the full breadth of resources across the bank to create opportunities that meet a client's diverse financial needs

Skills:

• Account Management
• Client Solutions Advisory
• Customer and Client Focus
• Influence
• Relationship Building
• Advisory
• Client Experience Branding
• Executive Presence
• Networking
• Sales Performance Management
• Attention to Detail
• Pipeline Management
• Presentation Skills
• Prioritization
• Referral Identification

High School Diploma / GED / Secondary School or equivalent

Job Description:

Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

This EGP Trainee is a training program to develop and prepare candidates to further develop and service the FA Teams client base. The Trainee role allows EGP Specialist to become fully license and require the appropriate designations before taking on the full EGP Specialist role. This position operates in a marketing and sales development role by implementing and executing the Elite Growth Practice. Specific accountabilities for the role may vary depending on the teams practice. Performance is measured by the FA or FA team through specific goals, metrics, and behaviors related to the execution of the EGP model. Core Responsibilities: Develop and service client segments and the next generation and their next generations and beneficiaries. Gather additional assets from existing client base and deepen relationships by partnering with all Merrill partners to deliver a full breadth solutions. Coordinate technological support through the development of portfolio analysis, proposals and direct mail campaigns utilizing Salesforce and other tools and resources. Provide technical expertise in certain product areas (e.g. Corporate 401(k), Rule 144, Insurance, Wealth Management Workstation) Provide marketing and organizational support. Role is designed to allow employees to study and obtain all required registrations.
This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination.

Wealth Management Specialistposition may be filled at a Trainee, Specialist or Senior level depending on experience of the candidate and needs of the Financial Advisor Team. The Trainee is a non-exempt position for a hire lacking required security licenses and/or designation. This position allows the individual to become fully licensed and achieve the appropriate designations required for the position. If Series 7 and 66 (or 63 & 65) licenses and approved designation are not currently held, must be obtained within a specified timeframe to be eligible for Specialist position.

This

Responsibilities:

• Provides quality client service and effective operations support by resolving client issues and analyzing data to address risk issues and trends

• Escalates issues and provides resolution on complex inquiries, requests, and problems related to client concerns

• Documents client interactions and provides team members with time sensitive updates

• Attends client review meetings to capture notes, document in Salesforce, and tracks all actions/activities to ensure the highest level of client service is provided

• Provides advice and assists with training for team members

Skills:

• Account Management

• Business Acumen

• Customer Service Management

• Client Management

• Portfolio Management

• Referral Identification

• Referral Management

• Relationship Building

• Administrative Services

• Process Simplification

Required Qualifications:

• Either Series 7 and 66 licenses or Series 7, 63 and 65 licenses; must obtain all state registrations held by the Financial Advisor(s) and Advisor Team(s) they support.If Series 7, 63/65 or 66 or equivalent are not currently held, must be obtained within a specified timeframe to be eligible for Specialist position.

• SAFE ACT Registration; ADV-2B Required

• Obtain and/or maintain at least one firm approved designation

• Demonstrated expertise and impact in at least two of the following specialized functions: Wealth Planning, Investment Management, Business Development, Business Management and/or Relationship Management

• Possess and demonstrate strong communication skills

• Demonstrate an understanding of how to deliver a strong overall client experience

• Thorough knowledge and understanding of the suite of Wealth Management products and services

• Detail oriented with strong organizational skills and ability to manage multiple tasks and priorities at once

• Strong partnership and relationship management skills; ability to work across Elite Growth Program (EGP) functions and organizational lines/levels

• Ability to influence and demonstrate clear communication and collaboration with others to make sound decisions without direct authority

• Analytical skills with ability to identify trends, root cause and effects and implement improved processes to increase growth and mitigate risk

• Ability to identify client needs and concerns and articulate appropriate approach to align solutions to goals to support responsible growth​

High School Diploma / GED / Secondary School or equivalent

Job Description:

Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

Job Description:

This job is responsible for proactively partnering with Merrill Financial Advisors (FAs) to identify client’s that can benefit from enterprise banking and borrowing solutions. Key responsibilities include creating relationships with FAs to deepen Merrill client relationships by connecting them to consumer banking solutions and providing ongoing engagement to assist clients in fully utilizing those solutions. Serve as a trusted business development partner to Merrill Financial Advisors in deepening banking relationships and growing deposits and uncovering additional opportunities to consolidate client wealth at Merrill. Job expectations include exhibiting strong sales acumen with a proactive and consistent approach to engage Advisors and identify tangible reasons why clients can benefit from enterprise banking solutions. Identifying client deepening opportunities, providing comprehensive banking solutions to clients, serving as a digital product expert, and working with the Advisor to identify client referrals to other Merrill and Bank of America specialists. Ability to provide tenacious and professional follow-up with Advisors and Clients to ensure value is delivered and clients gain full value from the services delivered.

Responsibilities:

• Create opportunities to onboard new Bank of America clients by understanding needs through client discovery and recommending best fit solutions from our full suite of products, digital platform, and rewards.
• Educate on benefits of banking solutions to Financial Advisors (FAs) and their teams to drive banking adoption into day-to-day FA practices and operations.
• Partners with Financial Advisor teams to find right fit solutions for client banking needs and help navigate complex client situations.
• Provide proactive guidance and resources to help advisor meet goals – driving growth, solving client needs and identifying new opportunities.
• Deliver on team strategic and financial objectives with a bottom-line focus on business metrics and results.
• Deliver a high-quality client experience that is consistent with the expectations of a Wealth Management client by providing comprehensive financial solutions to clients, including managing expenses, building wealth, and managing debt.
• Ensures exceptional client experience by supporting the efficient and professional operational execution of tasks and conducting follow-up routines to meet client needs
• Understands and accesses the full breadth of resources across the bank to create opportunities that meet a client's diverse financial needs.
• Leverage of a wide range of data and systems, including Salesforce, to drive consistent client engagement and proactive advisor follow-up.

Required skills:

• Demonstrates proven results exceeding goals in a client-centric, results-driven environment.
• Prior banking experience in demand deposit, savings, transactional accounts. Working knowledge of investing products and services along with the latest online and digital capabilities
• Possesses strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building relationships and demonstrate a commitment to providing personalized service.
• Has demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals,
• Exhibits proven client engagement skills and the ability to engage partners to resolve problems and escalate as needed to promote client satisfaction.
• Is able to build solid relationships with teammates, business partners and specialists by fostering teamwork, partnership and collaboration.
• Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives.
• Demonstrates initiative, a commitment to continuous learning, and the ability to adapt to changing demands and requirements to grow your career.
• Applies strong critical thinking and problem-solving skills to meet clients’ needs
• Displays strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results
• Exhibits strong communication skills (including verbal, non-verbal, written and presentation) and active listening skills
• Is able to learn and understand technology to assist clients with the latest in Digital and Digital banking

Desired skills:

• Experience in the financial services industry working with high-end clients providing advice on products and solutions for any stage of their lives.
• Prior sales experience in a salary plus incentive environment with individual goals, where goals were routinely met or exceeded
• Prior experience providing excellent service to high-end clients and excelling in that environment

Skills:

• Deposit Solutions Product Knowledge
• Customer and Client Focus
• Influence
• Relationship Building and Networking
• Executive Presence
• Sales Performance Management
• Analytical skills
• Presentation skills
• Influencing skills
• Problem solving
• Active listening and Communication skills
• Relationship Building
• Industry knowledge
• Time management
• Resilience
• Collaboration
• Business development focus
• Ability to overcome objections.

Bachelor’s degree preferred; High School Diploma / GED / Secondary School or equivalent.

Job Description:

Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

Job Description:

This EGP Specialist Trainee is a training program to develop and prepare candidates to further develop and service the FA Teams client base. The Trainee role allows EGP Specialist to achieve the appropriate designations before taking on the full EGP Specialist role. This position operates in a marketing and sales development role by implementing and executing the Elite Growth Practice (EGP). Specific accountabilities for the role may vary depending on the team’s practice. Performance is measured by the FA or FA team through specific goals, metrics, and behaviors related to the execution of the EGP model. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. Requirements: Either SIE, Series 7 and 66 registrations or SIE, Series 7, 63, and 65.

FOR PRIVATE WEALTH MANAGEMENT ONLY.ThisElite Growth Practice (EGP) Private Wealth Relationship Managersupports the Financial Advisor team to further develop and enhance existing client relationships. He or she provides specialized support as a Specialist/Manager in any one of the teams specialized roles of Business Development, Wealth Planning, Investment Management, or Business Management in addition to spending more than 50% of their time on relationship management activities. Assist with and attend client meetings and discussions covering investment strategy, account performance, new products, and market developments in an effort to promote growth and acquisition. Engage portfolio managers, product specialists and/or team Senior Wealth Planner and Investment Management Specialist to support the coordination all sales and service activities. Works with the Financial Advisor and/or team Senior Business Manager to develop, implement, and monitor the teams client service model

Responsibilities:

• Maintains an understanding of the Chief Investment Office (CIO) philosophy, proprietary planning, and investment management tools
• Monitors, analyzes, and reviews the current market environment and research portfolio recommendations
• Monitors and manages client portfolios to align with client goals, objectives, risk tolerance, and time horizons
• Reviews and manages team proprietary models to align with current market assumptions by participating in CIO and manager updates and reviewing reports and allocation updates
• Creates analytical reports for Financial Advisors to review client investment portfolio performances against market returns
• Assesses and shares pricing findings with clients to ensure understanding of the value of advice and accompanying solutions

Required Qualifications:

• Either Series 7 and 66 licenses or Series 7, 63 and 65 licenses; must obtain all state registrations held by the Financial Advisor(s) and Advisor Team(s) they support. If Series 7, 63/65 or 66 or equivalent are not currently held, must be obtained within a specified timeframe to be eligible for Specialist position.
• SAFE Act Registration; ADV-2B Required
• Obtain and/or maintain at least one firm approved designation
• Possess and demonstrate strong communication skills
• Ability to lead through collaboration and influence without direct authority
• Detail oriented with strong organizational skills and ability to manage multiple tasks and priorities at once
• Thorough knowledge and understanding of the suite of Wealth Management products and services
• Proven ability to manage risk and support sound decisions
• Ability to research escalated client issues for response/resolution​
• Ability to identify client needs and concerns and articulate appropriate approach to align solutions to goals in a suitable and controlled way​

Skills:

• Causation Analysis
• Financial Management
• Investment Management
• Trading Strategy
• Trading and Investment Analysis
• Portfolio Analysis
• Portfolio Management
• Price Verification and Valuation
• Trade Monitoring
• Trading
• Client Investments Management
• Client Solutions Advisory
• Financial Analysis
• Financial Forecasting and Modeling
• Wealth Planning

High School Diploma / GED / Secondary School or equivalent

The responsibilties of this product manager will include but not be limited to:

* The development and execution of strategies aligned to the management of the Transactional FX product suite

•Helping to develop the multi-year go-forward strategy across the product suite, in addition to helping to define and execute on the cross-product multi-year investment strategies and approach

• Helping to drive revenue and notional value growth through the creation of growth strategies, including marketing campaigns, sales collateral, and internal/external product education

• Representing Bank of America as a firm and GPS as a business at industry conferences and acting as a practioner during product webinars and lunch & learn sessions

• Developing analytics by client, country, region and product as well as performing research to understand industry trends

• Developing and executing product roadmap in partnership with regional Product, Technology and Operations

• Development of business cases (revenue/cost reduction/market share) to invest in product enhancements/product extensions

• Working closely with FX Sales and GPS Sales partners to design sales pitches, attend sales calls, and provide detailed product expertise

• Working with Sales and Product colleagues across regions to promote cross-currency payments capabilities and pursue marquee deals, including coordination with regional product partners in developing, implementing, and promoting required capabilities

Manage the risk related deliverables and strategies for the product organization. Working across regions and segments to ensure the banks risk appetite is well understood, deliverables met and interests are aligned globally.

Required Skills:

Confident and Agile: Seeking strong communicators who value giving and receiving feedback, easily build relationships, and are quick-thinking, flexible, and continually learning and sharing knowledge

• Ability to analyze, determine, drive and build solutions, both independently and in collaboration with team management and across GPS Product, Platform, & Sales teams.

• Propensity to develop strong grasp of critical principles of risk management, including compliance & operational risk.

Results Orientation

• Track record of developing and executing on product growth plans and strategies or of accomplishing comparable objectives

Demonstrates ownership mindset grounded in intellectual curiosity and desire to add value

Relationship Building and Influence

• Recognized as a person of impact, engendering trust and loyalty in cross-functional initiatives as well as with clients & stakeholders.

• Have the ability to converse and make impact across varying levels of a client’s organization.

• Analytical skills sufficient to identify trends/opportunities within financial/market data and to locate/interpret competitive information.

• Strong written and verbal presentation skills, particularly in synthesizing large amounts of information into concise messaging for executive management & key stakeholder consumption.

Desired Skills:

• Strategic, logical, and clear thinker.

• Highly motivated and tenacious; perseverant and resilient in pursuing objectives despite challenges.

• Patient, as internal negotiation/prioritization is required.

• Organized and attuned to / curious about detail.

• Solid command of Microsoft office software: PowerPoint/Excel/Word

Job Description:

Job Description:

This job is responsible for providing advice and valuable financial solutions to complex Global Commercial Banking clients and prospects. Key responsibilities include serving as the primary point of contact or trusted advisor and acquiring, deepening, and maintaining profitable relationships, collaborating with teammates, and facilitating client relationships with Product Specialists. Job expectations include having knowledge of the bank's products and services in order to identify cross-selling opportunities and increase overall client satisfaction.

Responsibilities:

• Manages an extensive portfolio of complex clients and prospects with annual revenues of $50 million to $2 billion and helps companies save, borrow, and invest for their current and future needs
• Acquires, deepens, and maintains profitable client relationships through sales, prospecting, and enhancing existing relationships
• Understands and interprets financial and cash flow statements to assess and analyze financial conditions of companies and industry trends
• Collaborates with domestic and international teammates throughout the bank, including Investment Banking, Foreign Exchange, and Wealth Management and facilitates client relationships with Product Specialists in Credit, Treasury Management, and Merchant Services in order to design and deliver financial solutions to clients and prospects
• Leads and facilitates dialogue with a variety of complex clients and prospects regarding topics such as the client and prospect industry, alternative capital structures, and general business issues
• Coaches and mentors peers, while utilizing leadership skills
• Adapts to changes in sales practices and broader market and industry conditions as needed

Skills:

• Client Management
• Client Solutions Advisory
• Prospecting
• Relationship Building
• Risk Management
• Financial Analysis
• Leadership Development
• Project Management
• Referral Identification
• Sales Performance Management
• Business Development
• Client Experience Branding
• Continuous Improvement
• Data and Trend Analysis
• Pipeline Management
• Undergraduate degree desired: Majors in business, finance or economics preferred. MBA desirable

Required Skills

• Must have a minimum of 10 years’ experience in Commercial Lending or Investment Banking.
• Demonstrates ability to successfully manage an extensive portfolio of clients.
• Proven track record of prospecting new business, enhancing existing relationships and closing profitable transactions.
• Professional proven sales skills and experience, including planning, execution and follow up of client meetings.
• Strong corporate finance, capital markets and accounting acumen.
• Financial modeling experience and the completion of a formal credit training is required.
• Outstanding oral and written communication skills.
• Demonstrated leadership ability.
• Capable of organizing, facilitating, leading and negotiating with a team of bank associates to solve client problems.
• Securities Industry Essentials (SIE), Series 7 & 63 (Must obtain SIE, series 7 & 63 license within 180 days of start date)

Job Description:

Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

This job is responsible for performing specialized functions across a Financial Advisors (FAs) team, such as defining an FA's or FA team's overall investment management philosophy through portfolio analysis and performing business management and business development activities. Key responsibilities include providing operational support and quality client service through offering a full range of investment products and services across the enterprise. Job expectations include leveraging specialists and financial planning tools to deliver holistic investment solutions.
This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination.

Responsibilities:

• Maintains an understanding of the Chief Investment Office (CIO) philosophy, proprietary planning, and investment management tools
• Monitors, analyzes, and reviews the current market environment and research portfolio recommendations
• Monitors and manages client portfolios to align with client goals, objectives, risk tolerance, and time horizons
• Reviews and manages team proprietary models to align with current market assumptions by participating in CIO and manager updates and reviewing reports and allocation updates
• Creates analytical reports for Financial Advisors to review client investment portfolio performances against market returns
• Assesses and shares pricing findings with clients to ensure understanding of the value of advice and accompanying solutions

Skills:

• Causation Analysis
• Financial Management
• Investment Management
• Trading Strategy
• Trading and Investment Analysis
• Portfolio Analysis
• Portfolio Management
• Price Verification and Valuation
• Trade Monitoring
• Trading
• Client Investments Management
• Client Solutions Advisory
• Financial Analysis
• Financial Forecasting and Modeling
• Wealth Planning

Required Qualifications:

• Series 7, 63/65 or 66 or equivalent; must obtain all state registrations held by the Financial Advisor(s) and Advisor Team(s) they support
• SAFE Act Registration; ADV-2B Required
• Maintain at least one firm approved designation
• Possess and demonstrate strong communication skills
• Thorough knowledge and understanding of the suite of Wealth Management products and services
• Strong analytical and portfolio management skills with the ability to identify trends and implement investment strategies to increase growth and mitigate risk
• Ability to make sound decisions by having a deep understanding of investment management best practices and policies/procedures
• Ability to identify client needs and concerns and articulate appropriate approach to align solutions to goals in a suitable and controlled way​

Desired Qualifications:

• CFA designation

High School Diploma / GED / Secondary School or equivalent