Loan Administrator Ii jobs at Bank Of America in United States, Saint Louis

Job Description:

Job Description:
This job is responsible for resolving research and adjustment inquiries within the bank's practices and procedures. Key responsibilities include maintaining internal operational and financial controls and ensuring that they are observed for all assigned cases. Job expectations include ensuring that all cases are resolved in compliance with industry regulations and bank procedures, integrity levels of the department's case management system, and financial controls, and escalating matters or issues to leadership to ensure minimum risk occurs.

The Research and Adjustments Representative II role is an in office position that is responsible for receiving and sorting incoming mail, scanning mail and getting it the appropriate team, processing payments, extensive account research and completing maintenance on delinquent and/or charged off Business Lending, Deposit and Consumer Vehicle Lending products.

This role requires advanced account review and problem solving skills. Primary responsibilities include loss mitigation of delinquent or charged accounts. Navigates a computerized data entry system and other relevant applications. They understand account terms, regulatory and compliance requirements that apply to the process and are able to work within these guidelines. Also, must adhere to internal operational and financial controls and ensures that they are observed for all assigned cases. May provide support to and training to other researchers within the department.

Responsibilities:

• Works on daily incoming exceptions and maintains aged exceptions to a minimum
• Enters daily entries through internet based applications
• Performs routine or complex account maintenance depending on client account type
• Maintains high-volume portfolios
• Investigates and resolves issues and requests

Required Qualifications:

• Self-motivated and goal oriented
• Ability to adapt quickly to changes in the environment
• Must be detail oriented, an independent thinker, and able to handle multiple tasks concurrently
• Must be able to work in a team environment
• Ability to navigate multiple computer systems
• Ability to think critically and use sound judgement in decision making
• Analytical and problem resolution skills

Desired Qualifications:

• Previous Collections or Recovery experience
• College degree or commensurate work experience preferred
• Knowledge of Deposit and Card/Loan systems

Skills:

• Attention to Detail
• Customer and Client Focus
• Pipeline Management
• Research
• Critical Thinking
• Decision Making
• Problem Solving
• Written Communications
• Adaptability
• Collaboration
• Risk Management

High School Diploma / GED / Secondary School or equivalent

Job Description:

Job Description:

Primary responsibility is to conduct due diligence to confirm flood insurance documentation is maintained in accordance with Bank policies and procedures. Ensure adequacy of insurance coverage throughout the life of the loan, including review of any applicable map changes and initiation of lender-placed insurance when required. Works on routine to moderately complex collateral reviews as assigned by manager. Interfaces with compliance partners, legal counsel, line partners and clients to ensure ongoing compliance with federal flood regulations. Maintains primary responsibility for accuracy of documentation required to demonstrate the clients insurance coverage conforms to policy and regulatory guidelines.

Global Credit Operations:Responsible for the fulfillment, servicing and protection of credit offerings for business banking, Global Wealth & Investment Management (GWIM), commercial and corporate clients as well as leasing and trade products.This position is responsible for the day-to-day analysis, research and resolution of varied problems. Functions include administering defined procedures, analysis and report generation, and exception processing. Coordinates the implementation of products/services and operational solutions. May assist in designing, documenting, implementing, and monitoring of new products/services. Provides guidance to associates within own unit regarding procedural, technical and/or operational changes. Incumbents have full working knowledge of operations environment and systems.

Responsibilities:

• Perfects the bank’s system of record through accurate set-up and maintenance of billing schedules, pricing options, and all other client records and indicative data

• Performs administrative duties related to setting up new and/or modifying existing loans, maintains bookings on the systems of record, and identifies and enters data to provide data to modelers for loss risk forecasting

• Manages the daily collateralized debt obligation suite and issue tracker reports to execute the daily loan closing process

• Maintains relationships with Relationship Administrators to ensure efficient and high quality loan processing

Skills:

• Minimum of 2 yrs. of loan documentation review and concepts. Either commercial or consumer

• Knowledge of commercial credit requirements

• Minimum of 2 yrs. of Customer Service experience

• Excellent verbal and written communications skills

• Ability to handle multiple tasks while ensuring quality and efficiency in a fast-paced environment

• Proven ability to maintain productivity levels within assigned standards

• Proven self‐motivator with the ability to effectively prioritize work

• Ability to coordinate with multiple points of contact (internal and external)

• Delivery of world class client experience; customer service focus

• Organizational and time management skills

• Exceptional sense of urgency

• Responsive to customer needs

Desired Skills:

• Commercial Lending or Commercial flood insurance experience

• Familiarity with various bank platforms, including LIQ, CTS, etc.

• Knowledge of federal flood insurance regulations

High School Diploma / GED / Secondary School or equivalent

This role requires advanced account review and problem solving skills. Primary responsibilities include loss mitigation of delinquent or charged accounts. Navigates a computerized data entry system and other relevant applications. They understand account terms, regulatory and compliance requirements that apply to the process and are able to work within these guidelines. Also, must adhere to internal operational and financial controls and ensures that they are observed for all assigned cases. May provide support to and training to other researchers within the department.

Required Qualifications:

• Self-motivated and goal oriented
• Ability to adapt quickly to changes in the environment
• Must be detail oriented, an independent thinker, and able to handle multiple tasks concurrently
• Must be able to work in a team environment
• Ability to navigate multiple computer systems simultaneously
• Ability to think critically and use sound judgment in decision making
• Analytical and problem resolution skills

Desired Qualifications:

• Previous Collections or Recovery experience
• College degree or commensurate work experience preferred
• Knowledge of Deposit

High School Diploma / GED / Secondary School or equivalent

Research & Adjustments Rep II is responsible for resolving research and adjustment inquiries within the bank's practices and procedures. Key responsibilities include maintaining internal operational and financial controls and ensuring that they are observed for all assigned cases. Job expectations include ensuring that all cases are resolved in compliance with industry regulations and bank procedures, integrity levels of the department's case management system, and financial controls, and escalating matters or issues to leadership to ensure minimum risk occurs.

Required Skills:

• Typing proficiency: A fast and accurate typing speed is crucial for this position.
• Must be detail oriented with excellent attention to detail: This position requires carefully checking for errors in information being entered and able to handle multiple tasks concurrently.
• Ability to research and collect data: ability to input information accurately and efficiently while maintaining focus and following proper procedures.
• Time management: Completing tasks within deadlines and managing workload effectively.
• Communication skills: Ability to communicate clearly with colleagues regarding data entry processes and any issues.
• Software knowledge: Familiarity with basic office software like spreadsheets (Excel) and databases is essential.
• Organizational skills: Effectively managing data entry tasks by prioritizing and structuring work.
• Concentration ability: Maintaining focus while performing repetitive data entry tasks.

Desired Skills:

• Self-motivated and goal oriented
• Ability to adapt quickly to changes in the environment
• Must be detail oriented, an independent thinker, and able to handle multiple tasks concurrently
• Must be able to work in a team environment
• Ability to navigate multiple computer systems simultaneously
• Ability to think critically and use sound judgment in decision making
• Analytical and problem resolution skills
• Previous Collections or Recovery experience
• College degree or commensurate work experience preferred

High School Diploma / GED / Secondary School or equivalent

This job is responsible for resolving research and adjustment inquiries within the bank's practices and procedures. Key responsibilities include maintaining internal operational and financial controls and ensuring that they are observed for all assigned cases. Job expectations include ensuring that all cases are resolved in compliance with industry regulations and bank procedures, integrity levels of the department's case management system, and financial controls, and escalating matters or issues to leadership to ensure minimum risk occurs.

Responsibilities:

• Works on daily incoming exceptions and maintains aged exceptions to a minimum

• Enters daily entries through internet based applications

• Performs routine or complex account maintenance depending on client account type

• Maintains high-volume portfolios

• Investigates and resolves issues and requests

Skills:

• Attention to Detail

• Customer and Client Focus

• Pipeline Management

• Research

• Critical Thinking

• Decision Making

• Problem Solving

• Written Communications

• Adaptability

• Collaboration

• Risk Management

High School Diploma / GED / Secondary School or equivalent

Required Qualifications:

• Consumer and/or commercial loan experience

• Excellent written and verbal communication skills

• Strong organizational and multi-tasking skills

• Ability to work in a team environment

• Detail-oriented

• Proficient with MS Office (Word, Excel, PowerPoint)

• Work well under time constraints

Desired Qualifications:

• GWIM Credit Policy and Procedure knowledge

• Wire transfer knowledge

• Knowledge of GFS, LoanIQ, EDR, Tradeline and QAPR database

Skills:

• Attention to Detail

• Legal Structures and Legal Forms

• Data Collection and Entry

• Oral Communications

• Prioritization

• Recording/Organizing Information

• Written Communications

• Business Acumen

• Critical Thinking

• Customer and Client Focus

• Quality Assurance

• Risk Management

High School Diploma / GED / Secondary School or equivalent

Required Qualifications:

• Consumer and/or commercial loan experience

• Excellent written and verbal communication skills

• Strong organizational and multi-tasking skills

• Ability to work in a team environment

• Detail-oriented

• Proficient with MS Office (Word, Excel, PowerPoint)

• Work well under time constraints

Desired Qualifications:

• GWIM Credit Policy and Procedure knowledge

• Knowledge of GFS, LoanIQ, EDR, Tradeline and QAPR database

Skills:

• Attention to Detail

• Legal Structures and Legal Forms

• Data Collection and Entry

• Oral Communications

• Prioritization

• Recording/Organizing Information

• Written Communications

• Business Acumen

• Critical Thinking

• Customer and Client Focus

• Quality Assurance

• Risk Management

High School Diploma / GED / Secondary School or equivalent