Research & Adjustments Rep Iii - Year jobs at Bank Of America in United States, Jacksonville

This job is responsible for resolving research and adjustment inquiries within the bank's practices and procedures. Key responsibilities include investigating daily incoming research and adjustment inquiries, resolving differences, answering service requests and inquiries received from various channels, determining accounting entries, and making appropriate disposition. Job expectations include handling more complex and escalated cases that may have a large monetary value or are aged risk cases pending charge-off.

Responsibilities:

• Assists peers and leadership with resolving complex, time sensitive exceptions
• Handles escalations received from business partners by providing clean concise communication through email and phone
• Contributes to improving process efficiencies by supporting the review and validation of departmental procedures
• Performs routine or complex account maintenance depending on client account type
• Maintains high-volume portfolios
• Documents actions taken on behalf of the client

Skills:

• Attention to Detail
• Critical Thinking
• Customer and Client Focus
• Pipeline Management
• Research
• Active Listening
• Decision Making
• Problem Solving
• Written Communications
• Adaptability
• Collaboration
• Risk Management

High School Diploma / GED / Secondary School or equivalent

This job is responsible for conducting routine analysis, research, and investigations in diversified compliance operations aligned to the bank’s Financial Crimes Enterprise Policy and the Financial Crimes Global Standard. Key responsibilities include executing against regulatory requirements and economic sanctions compliance practices, understanding and anticipating inherent risks to the business, and building and maintaining business relationships.

Responsibilities:

• Performs day-to-day activities aligned to the team's common goals, strategy, and metrics and works on improving capabilities through learning and development
• Identifies and analyzes problems related to product lines or functions and develops and implements process improvements to address and resolve issues
• Provides quality assurance review and testing on operating key controls
• Supports special projects that represent significant risk exposure and identifies and escalates risks accordingly with a sense of urgency
• Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and external clients
• Interprets and analyzes information gathered from numerous applications and third party sources and identifies issues that prompt further inquiry

Skills:

• Adaptability
• Analytical Thinking
• Critical Thinking
• Data Collection and Entry
• Data Quality Management
• Collaboration
• Decision Making
• Interpret Relevant Laws, Rules, and Regulations
• Problem Solving
• Research Analysis
• Customer and Client Focus
• Innovative Thinking
• Oral Communications
• Prioritization
• Quality Assurance

This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.

Responsibilities:

• Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures
• Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
• Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions
• Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units

Skills:

• Attention to Detail
• Customer and Client Focus
• Oral Communications
• Prioritization
• Problem Solving
• Account Management
• Analytical Thinking
• Coaching
• Written Communications
• Mentoring
• Research
• Result Orientation

Job Description:

Job Description:

This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, and solutions are well designed with maintainability/ease of integration and testing built-in from the outset. Job expectations include a strong knowledge of development and testing practices common to the industry and design and architectural patterns.

Base24 Software Engineer

This role is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the role include ensuring that software is developed to meet functional, non-functional, and compliance requirements. This role ensures solutions are well designed with maintainability/ease of integration and testing built-in from the outset. These individuals possess strong proficiency in development and testing practices common to the industry, and have extensive experience of using design and architectural patterns.

Responsibilities:

• Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements
• Designs, develops, and modifies architecture components, application interfaces, and solution enablers while ensuring principal architecture integrity is maintained
• Mentors other software engineers and coach team on Continuous Integration and Continuous Development (CI-CD) practices and automating tool stack
• Executes story refinement, definition of requirements, and estimating work necessary to realize a story through the delivery lifecycle
• Performs spike/proof of concept as necessary to mitigate risk or implement new ideas
• Automates manual release activities
• Designs, develops, and maintains automated test suites (integration, regression, performance)

Required Qualifications:

• 15+ years’ experience with BASE24 on HP non-stop platform
• Proficient in TAL/COBOL/SCOBOL/C/Macro programming language required.
• Experience with NCR device handler, ATM and POS authorization, switch interface and WEB API including SOAP, REST XML/JSON interface
• ICE/Webgate experience highly preferred
• Agile/JIRA friendly
• Ability to create design artifacts and code necessary changes from Customer related requirements.
• Ability to navigate through BASE24 screens
• TSS, RMS, GGS, NDM

Desired Qualifications:

• Crisp communication
• Positive Attitude
• Quick Learner
• Understands and have experience in Payments and Banking

Skills:

• Application Development
• Automation
• Influence
• Solution Design
• Technical Strategy Development
• Architecture
• Business Acumen
• DevOps Practices
• Result Orientation
• Solution Delivery Process
• Analytical Thinking
• Collaboration
• Data Management
• Risk Management
• Test Engineering

Job Description:

Job Description:

This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, and solutions are well designed with maintainability/ease of integration and testing built-in from the outset. Job expectations include a strong knowledge of development and testing practices common to the industry and design and architectural patterns.

Base24 Software Engineer

This role is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the role include ensuring that software is developed to meet functional, non-functional, and compliance requirements. This role ensures solutions are well designed with maintainability/ease of integration and testing built-in from the outset. These individuals possess strong proficiency in development and testing practices common to the industry, and have extensive experience of using design and architectural patterns.

Responsibilities:

• Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements
• Designs, develops, and modifies architecture components, application interfaces, and solution enablers while ensuring principal architecture integrity is maintained
• Mentors other software engineers and coach team on Continuous Integration and Continuous Development (CI-CD) practices and automating tool stack
• Executes story refinement, definition of requirements, and estimating work necessary to realize a story through the delivery lifecycle
• Performs spike/proof of concept as necessary to mitigate risk or implement new ideas
• Automates manual release activities
• Designs, develops, and maintains automated test suites (integration, regression, performance)

Required Qualifications:

• 15+ years’ experience with BASE24 on HP non-stop platform
• Proficient in TAL/COBOL/SCOBOL/C/Macro programming language required.
• Experience with NCR device handler, ATM and POS authorization, switch interface and WEB API including SOAP, REST XML/JSON interface
• ICE/Webgate experience highly preferred
• Agile/JIRA friendly
• Ability to create design artifacts and code necessary changes from Customer related requirements.
• Ability to navigate through BASE24 screens
• TSS, RMS, GGS, NDM

Desired Qualifications:

• Crisp communication
• Positive Attitude
• Quick Learner
• Understands and have experience in Payments and Banking

Skills:

• Application Development
• Automation
• Influence
• Solution Design
• Technical Strategy Development
• Architecture
• Business Acumen
• DevOps Practices
• Result Orientation
• Solution Delivery Process
• Analytical Thinking
• Collaboration
• Data Management
• Risk Management
• Test Engineering