Fraud Analytics Innovation Lead Analyst - Strategy jobs at Bank Of America in United States, Jacksonville

Job Description:

Job Description:

This job is responsible for providing moderately complex research, reporting, and analytical support for the delivery of end-to-end support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives, and over-the-counter derivatives across multiple Lines of Business. Key responsibilities include carrying out duties under general supervision and assisting teammates while following established procedures.

Responsibilities:

• Maintains accuracy of client portfolio using internal and external comparison tools
• Performs research and conducts moderately complex analyses using established techniques, including transactions that require special handling and exception handling
• Explores methods to enhance processes, further reduce risks, and boost client experience
• Partners with colleagues on the trade and sales support teams, as well as external agents
• Creates reports and liaises with internal partners to ensure proper client reporting and assist with regulatory reporting
• Escalates potential risks and exposures to manager in a timely manner
• Assists with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or functions
• Conducting client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines
• Review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client.
• Liaise with sales/ client outreach teams to obtain and validate correct documentation to fulfill refresh requirements
• Perform client refresh through the review of client documentation, vendor databases and data entered into proprietary systems to ensure all refresh requirements are met
• Ensure all jurisdictional regulatory requirements related to KYC are adhered to
• Support business with KYC related queries and requests
• Participate in remediation, internal/external Audits (where applicable)

Required Qualifications:

• Two or more years of financial services experience
• Excellent verbal and written communications skills
• Documented experience performing in a process-oriented production environment that changes periodically
• Familiar with MS Office Suite(Excel/Word/Outlook/Access)
• Work in a team environment
• Organize work, prioritize tasks and handle multiple assignments simultaneously
• Successfully meet tight deadlines while ensuring data accuracy and integrity
• Work and execute with minimal supervision or remote management

Desired Qualifications:

• Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) experience

Skills:

• Data Collection and Entry
• Recording/Organizing Information
• Attention to Detail
• Critical Thinking
• Research
• Fraud Management
• Risk Management
• Interpret Relevant Laws, Rules, and Regulations
• Quality Assurance
• Problem Solving
• Adaptability
• Customer and Client Focus
• Prioritization
• Result Orientation
• Written Communications

Job Description:

Job Description:
This job is responsible for handling moderately complex operations processes related to credit disputes, escalations and tax reporting. Key responsibilities include analysis, research, reconciliation, reporting data validation and resolution of issues and identified customer requests which may carry high levels of risk within enterprise risk categories. Job expectations include handling moderately complex transaction processing, reconciliation, and resolution of research requests to clients, consumer reporting agencies or taxing authorities, consulting with management for support.

This job is responsible for the analysis and resolution of tax operations processes and issues that require coordination of multiple stakeholders.
Key Responsibilities:
• Perform US IRW Tax Withholding and Reporting function
• Service tax related client inquiries and escalations particularly for the Prime Brokerage business
• Liaise with associates at all levels across global locations
• Participate in ad hoc projects for new processes, regulatory & industry initiatives
• Compile metrics and quality assurance results with a high degree of focus on regulatory controls
• Adhere to defined procedures and regulatory requirements

Responsibilities:

• Performs moderately complex activities supporting credit disputes, escalations, and tax reporting while following established written procedures and guidelines and ensuring accurate and timely delivery
• Researches and resolves moderately complex financial data requests or exceptions based on analysis of assembled data in an accurate and timely manner
• Performs routine analytics, report creation, and exception processing
• Identifies risk and opportunities for process improvement based on an understanding the work impacts other operational units and escalates risk concerns, as appropriate
• Provides quality service and support for internal business partners and external clients

• Proficient in Microsoft applications, in particular, Excel
• Strong reconciliation and problem solving skills
• Ability to multitask and work independently in a fast paced environment
• Excellent people management skills
• Strong organizational, analytical problem-solving skills
• Excellent written and verbal communication skills
• College degree or comparable work experienceDesired Skills:

• Chapter 3, 4, 61 and 1099/1042s knowledge
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
• Excels in working among diverse viewpoints to determine the best path forward
• A continuous learner
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base

Skills:

• Customer and Client Focus
• Oral Communications
• Written Communications
• Adaptability
• Attention to Detail
• Critical Thinking
• Problem Solving
• Active Listening
• Collaboration
• Result Orientation
• Stakeholder Management

Job Summary:

This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics, independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the line of business and partner organizations (e.g.,. Risk, Product, etc.).

Responsibilities:

• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance

• Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics

• Identifies business trends based on economic and portfolio conditions and communicates findings to senior management

• Supports execution of large scale projects, such as platform conversions or new project integrations, by conducting advanced reporting and drawing analytics based insights

• Responsible for oversight of deposit product application fraud, trend identification and development of mitigation strategies to responsibly manage fraud risk.

• Ensures effective governance and cadence on progress reviews, communication, stakeholder updates

• Guarantees seamless hand off to operations team for new processes

• Provide recommendations on mitigation efforts, ensuring monitors are in place, and will self-create initiatives as needed.

• Collaborate with cross-functional teams to integrate fraud detection measures into existing systems and processes.

• Stay abreast of industry trends, emerging threats, and technological advancements to continuously enhance fraud prevention methodologies.

• Analyze data and conduct investigations to identify patterns, trends, and anomalies indicative of potential fraud.

• Identifying new sources of data (internal or vendor-provided) that can enrich our existing detection processes, be added to our decision systems, and allow for new detection strategies to be developed. Will require close coordination with partners in Fraud Technology.

• Ensuring proper risk controls are deployed, while adhering to best practices.

• Provide oversight on defect reviews of 3rd party/scam loss cases to identify any gaps in Fraud strategy and/or procedural adjustments.

• Providing fraud requirements, testing, and development of strategies for new project and endeavors

• Design and monitor key fraud metrics and KPIs to evaluate the effectiveness of fraud prevention.

• Monitor Strategy performance and Optimization of existing detection strategies to determine areas where rules can be adjusted to decline fewer false positives and improve the ROI and overall performance of our fraud strategies.

• Identify process improvements and efficiencies via data analysis.

• Partner with claims, policy, strategy, and product teams to deliver data insights and analysis that inform critical decisions and help achieve goals.

Required Qualifications:

• 3+ years of experience in SQL and SAS querying /coding

• 3+ years of experience in fraud prevention and strategic risk mitigation

• Intermediate Excel, PowerPoint and/or Tableau experience

• Demonstrate strong analytical skills

• Strong organizational and written / oral communication skills

• Self-starter capable of generating meaningful work and driving results

• Ability to work in a fast paced, dynamic environment

• Strong strategic thinking skills with a track record of breaking complex problems down and developing clear strategy / action plans

• Proven track record of proactively identifying optimization opportunities for existing processes

• Ability to develop and/or optimize mitigation strategies or manage large fraud programs/initiatives

• Aptitude for working across functional lines and organizational levels to drive results

• Ability to present, lead, support, and influence senior management and business stakeholders

Desired Qualifications:

• BA/BS in Computer Science, Data Science, Statistics, or a related field

• Business analysis / Consulting experience

• Fraud subject matter expertise in these domains: KYC, KYB, Identity Theft, First Party Fraud and Synthetic Identities

• 5+ years of SAS or SQL Coding experience

• 5+ years of experience in fraud prevention and strategic risk mitigation

• Background in Technology, Agile, Systems Integration Testing (SIT), or User Acceptance Testing (UAT)

• Leadership and management skills, including development of teams and individuals

• Experience with multiple banking products such as, Digital Money Movement (Zelle, ACH, Wires) Deposit (DDA, Checks), Cards (Credit and Debit)

Skills:

• Analytical Thinking

• Business Analytics

• Data and Trend Analysis

• Fraud Management

• Problem Solving

• Collaboration

• Innovative Thinking

• Monitoring, Surveillance, and Testing

• Presentation Skills

• Risk Management

• Data Visualization

• Interpret Relevant Laws, Rules, and Regulations

• Issue Management

• Oral Communications

• Written Communications

Job Description:

Job Description:
This job is responsible for handling moderately complex operations processes related to credit disputes, escalations and tax reporting. Key responsibilities include analysis, research, reconciliation, reporting data validation and resolution of issues and identified customer requests which may carry high levels of risk within enterprise risk categories. Job expectations include handling moderately complex transaction processing, reconciliation, and resolution of research requests to clients, consumer reporting agencies or taxing authorities, consulting with management for support.

Wealth Management Tax Operations is responsible for the multiple tax related functions to support IRS and State regulatory required tax reporting and withholding payments, primarily on behalf of Wealth Management investment and retirement accounts. The Financial Data and Reporting Ops Analyst within Tax Operations will function as a subject matter expert in all areas short form tax reporting, state reporting, production of short form tax reporting statements, transmission of short-form tax data to the Internal Revenue Service and various state revenue/reporting agencies within specified regulatory deadlines and 990T processing. This role will work closely with the ML entities that are supported by Tax Operations and will be responsible for updating entity service level agreements, communicating tax changes and reviewing entity data, completing complex requests submitted by Front Line Units via Service Request Portal and email, training of associates and contractors, procedure maintenance, providing quality service and effective operational support for internal business partners’, research changes or new requirements for state and federal tax guidelines to mitigate risk and ensure accurate and timely reporting, become a subject matter expert of the Tax Information Expert System ( TaxIES), complete yearly tax form testing and production validation and assisting management in any other duties as assigned.
****Mandatory overtime is required during tax season, which is generally January-April. This may include up to 6 day work weeks and an additional 1-2 hours daily M-F or on bank holidays based on business needs. *****

Responsibilities:

• Performs moderately complex activities supporting credit disputes, escalations, and tax reporting while following established written procedures and guidelines and ensuring accurate and timely delivery
• Researches and resolves moderately complex financial data requests or exceptions based on analysis of assembled data in an accurate and timely manner
• Performs routine analytics, report creation, and exception processing
• Identifies risk and opportunities for process improvement based on an understanding the work impacts other operational units and escalates risk concerns, as appropriate
• Provides quality service and support for internal business partners and external clients

Skills:

• Customer and Client Focus
• Oral Communications
• Written Communications
• Adaptability
• Attention to Detail
• Critical Thinking
• Problem Solving
• Active Listening
• Collaboration
• Result Orientation
• Stakeholder Management

• 1-2 years prior experience in the financial industry
• Proficiency with Microsoft Office Applications- specifically EXCEL
• High attention to detail
• Exhibit professionalism in all situations
• Demonstrate a proven ability to navigate multiple systems simultaneously
• Strong analytical and organizational skills; ability to prioritize and handle multiple job related duties efficiently while exercising sound judgment to ensure SLA, strict deadlines and business KPIs are met
• Proven history of effective ownership and accuracy
• Team player with ability to work independently
Desired Skills:

• College degree preferred
• Experience in Tax Reporting
• Experience within Wealth Management Operations
• Reconciliation background is a plus

This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.

Responsibilities:

• Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures
• Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
• Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions
• Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units

Skills:

• Attention to Detail
• Customer and Client Focus
• Oral Communications
• Prioritization
• Problem Solving
• Account Management
• Analytical Thinking
• Coaching
• Written Communications
• Mentoring
• Research
• Result Orientation

Line of Business Job Description:

A successful Transaction Management Operations Analyst on this team:

• Gains a full understanding of each request with careful reading, research and application of product knowledge
• Selects and executes moderately complex transaction processing and reconciliation with medium to large monetary impact according to established guidelines and procedures and within applicable systems
• Communicates effectively and efficiently with the requestor via email to resolve any issues preventing the completion of the request
• Documents all actions taken in the applicable system accurately and in a business writing style
• Meets or exceeds productivity and quality goals
• Adapts to ever changing products and services
• Complies with all Bank of America policies

Required Skills:

• Account Management
• Numerical Reasoning
• Recording/Organizing Information
• Attention to Detail
• Relationship Building
• Research
• Written Communications

This job is responsible for moderately complex activities supporting the assignment, sourcing, gathering, furnishing and movement of financial and client information and data. Key responsibilities include fund setup, client identification data, pricing, and cost basis reporting. A Job expectations include providing quality service and effective operations support for internal business partners and external clients.

Responsibilities:

• Performs moderately complex activities supporting the assignment, sourcing, gathering, furnishing and movement of financial and client information and data according to the established guidelines and procedures
• Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
• Reviews and approves required account documentation
• Identifies risk and opportunities for process improvement based on an understanding of how the work impacts other operational units
• Maintains knowledge of operational processes and assists in training less experienced team members

Skills:

• Account Management
• Attention to Detail
• Customer and Client Focus
• Written Communications
• Analytical Thinking
• Oral Communications
• Prioritization
• Problem Solving
• Collaboration
• Recording/Organizing Information
• Research
• Result Orientation

Line of Business Job Description:

As part of Wealth Management Operations (WMO), Investment Information Management Organization, within Legal Operations team, this individual will be responsible for handling numerous legal matters at once, each of which may have a varying amount of time for completion and ensuring that confidentiality of all requests is maintained. The associate should proactively identify process improvements and efficiencies related to third party workflow and technology. This position requires the application of rules to varying circumstances and requires solid decision-making skills and independent judgment. The Document Retrieval team performs data and document retrieval activities

Required Skills:

• Ability to gather client, advisory and/or employee related document requests for internal legal groups.
• Ability to handle multiple tasks, all with extreme attention to detail.
• Excellent organizational and communication (both written and verbal) skills are also a must.
• The ability to read and interpret litigation documentation and/or Legal's instructions for handling matters is required.
• Candidate must possess excellent follow-up skills and have a service mindset.
• Candidate must also be able to independently resolve issues arising out of third-party requests in order to effectively manage a heavy caseload while expediting the process in a timely and efficient manner.​

Desired Skills:

• Legal experience a plus.
• Six Sigma training/experience preferred.
• Due to the amount of training required for functionality in this position, candidates must make a minimum commitment of one year in the position.
• Microsoft Word, Excel, and Access experience required.
• Availability for overtime as required during high volume time periods.​

Job Description:

Job Description:

This job is responsible for providing operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business through the lifecycle of a trade. Key responsibilities include handling trading and operational activities before deadlines, maintaining internal systems and providing operational support to internal partners. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies.

Line of Business Job Description:

Corporate Actions Control Team performs various risk identification and mitigation routines across the US Corporate Action teams, this includes:

• Risk Identification and Assessment:
• The team ensures that the organization complies with relevant laws, regulations, and industry standards related to risk management. Proces includes sanction screening and quality assurance reviews, to name a few.
• Risk Mitigation:
• The team executes risk mitigation routines on a daily basis, develops and implements strategies to reduce or eliminate identified risks. This can involve implementing new risk mitigating strategies and procedures.
• Monitoring and Reporting:
• The team monitors the effectiveness of risk mitigation strategies and reports on risk levels to senior management and other relevant stakeholders.

Responsibilities:

• Performs set-up and maintenance of core data across client, account, instrument, and agreement data, and oversees data quality within key data platforms
• Ensures transactions are completed in an accurate and timely manner
• Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management
• Conducts daily monitoring of client trading activity across multiple markets, servicing clients' needs
• Completes accurate, timely clearing and settlement of trades with internal and external counterparties, including reconciliation management and governance of trade fails and breaks
• Performs tasks accurately during high volume periods in a team environment
• Identifies and flags potential risks in a timely manner

Required Qualifications:

• Strong attention to detail, a high level of focus on the small aspects of a task, ensuring accuracy and thoroughness by meticulously noticing and addressing even minor details, often resulting in high-quality work with minimal errors.
• Capacity to work on multiple tasks at the same time, focusing on one task while keeping track of others.
• An effective communicator (verbal and written), clearly convey their message, listen to others, adapt their communication style to their audience and being open to feedback, build trust with others. Excellent communication skills with ability to communicate with various stakeholders.
• Ability to work under pressure, maintaining focus, composure, and productivity when facing demanding situations with tight deadlines, high expectations, or unexpected challenges
• 2-3 years' experience in financial service industry.
• Excellent time management and prioritization skills, making a plan, setting priorities, and avoiding distractions.
• Ability and willingness to continuously learn on the job, having both the capacity to acquire new knowledge and skills while working, as well as a proactive attitude towards seeking out learning opportunities within your role, actively improving your performance and staying updated with industry trends.
• Ability to problem solve, identifying and addressing issues, and finding solutions (critical thinking, creativity, and decision-making).

Desired Qualifications:

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
• Excels in working among diverse viewpoints to determine the best path forward.
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

Skills:

• Collaboration
• Customer and Client Focus
• Oral Communications
• Prioritization
• Active Listening
• Adaptability
• Business Acumen
• Client Management
• Data Collection and Entry