Production Specialist Ii - 3rd Shift jobs at Bank Of America in United States, Chicago
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Company (1)
Job type
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Job title (1)
United States
State
Chicago
47 jobs found
25.07.2024
BOA
Bank Of America Production Specialist II - 3rd Shift United States, Illinois, Chicago
Addresses issues in production proactively and handles complex client escalations. Prioritizes and organizes work to increase effectiveness, efficiency, and productivity. Monitors and reviews documentation requirements. Resolves peer or customer escalations...
Addresses issues in production proactively and handles complex client escalations. Prioritizes and organizes work to increase effectiveness, efficiency, and productivity. Monitors and reviews documentation requirements. Resolves peer or customer escalations...
Contributes to overall success of an Operations team as an individual contributor. Handles operational activities and queries for either single or multiple Lines of Business across the enterprise. Adheres to...
Leads production support triage efforts, manages bridge line troubleshooting, engages in technical research, and escalates issues to leadership as needed. Ensures all impacts are accurately recorded and documented in the...
dentification and resolution of production incidents. Problem Management post-incident resolution to determine root cause, mitigating actions, drive and track permanent resolution. Management of incident and problem tickets through the enterprise...
Point of contact for Credit e-Trading business. Core understanding of the Fixed Income business and product knowledge specifically aimed at Bond, Credit Derivatives, loans & ETF. Monitoring of critical trading...
Improves and simplifies the client experience, reducing manual touchpoints. Ensures transactions are completed in an accurate and timely manner, managing escalations as needed. Supports the preparation of frequent reports and...
Addresses issues in production proactively and handles complex client escalations. Prioritizes and organizes work to increase effectiveness, efficiency, and productivity. Monitors and reviews documentation requirements. Resolves peer or customer escalations...
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