Team Leader jobs at Bank Of America in United States, Charlotte

Process Overview

The team supports the Small Business Spreading client segment. The process involves financial due diligence by analyzing and reclassifying financial statements of new and existing Lines of Credit & Term Loan for corporate borrowers in accordance with the bank’s credit risk policy for determining the borrower credit worthiness & debt service capacity. The process requires retrieval of financial statements/other related credit documents from the Bank’s document storage system and conduct enhanced due diligence for loan decisioning.

Responsibilities

• Ensure high level of compliance with key performance indicators – quality and timeliness for the process, among others
• Ensure timely follow up & closure identified issues with the Line Of Business (LOB) partners
• Working with various stakeholders to understand and resolve queries, escalations, and process enhancements
• Identify continuous improvement opportunities within the process to drive operational efficiencies
• Assist in creation of MIS reports and tracking various KPIs & KRIs of the team
• Monitor and track the quality metrics and work towards continuous improvement, standardization, optimization

Requirements

• Education - Graduation (Commerce)/ Post Graduation/ MBA in Finance

• Certifications, If Any - Commercial Lending, Financial Analysis & Report Writing

• Experience Range - 3 to 5 years of work experience

Foundational skills

• Strong analytical and numerical abilities
• Good oral/written communication skills
• Strong knowledge and understanding of financial statements
• Knowledge of accounting standards (US GAAP)

Desired skills

• Knowledge of IFRS/GAAP accounting standards
• Working knowledge of MS Power Point and Excel
• Demonstrate ability to work in a high-pressure environment
• Takes initiative and challenges existing processes and procedures in a proactive manner
• Strong team player
• Ability to analyze issues independently and derive solutions

Work Timings

• 7:30 AM - 2:30 AM: Rotational

Mumbai

Process Overview

The team supports the Small Business Spreading client segment. The process involves financial due diligence by analyzing and reclassifying financial statements of new and existing Lines of Credit & Term Loan for corporate borrowers in accordance with the bank’s credit risk policy for determining the borrower credit worthiness & debt service capacity. The process requires retrieval of financial statements/other related credit documents from the Bank’s document storage system and conduct enhanced due diligence for loan decisioning.

Responsibilities

• Ensure high level of compliance with key performance indicators – quality and timeliness for the process, among others
• Ensure timely follow up & closure identified issues with the Line Of Business (LOB) partners
• Working with various stakeholders to understand and resolve queries, escalations, and process enhancements
• Identify continuous improvement opportunities within the process to drive operational efficiencies
• Assist in creation of MIS reports and tracking various KPIs & KRIs of the team
• Monitor and track the quality metrics and work towards continuous improvement, standardization, optimization

Requirements

• Education - Graduation (Commerce)/ Post Graduation/ MBA in Finance

• Certifications, If Any - Commercial Lending, Financial Analysis & Report Writing

• Experience Range - 5+ years of work experience

Foundational skills

• Strong analytical and numerical abilities
• Good oral/written communication skills
• Strong knowledge and understanding of financial statements
• Knowledge of accounting standards (US GAAP)

Desired skills

• Knowledge of IFRS/GAAP accounting standards
• Working knowledge of MS Power Point and Excel
• Demonstrate ability to work in a high-pressure environment
• Takes initiative and challenges existing processes and procedures in a proactive manner
• Strong team player
• Ability to analyze issues independently and derive solutions

Work Timings

• 7:30 AM - 2:30 AM - Rotational

Mumbai

Responsibilities:

• Establishes department-wide strategies and oversees portfolio trend analysis, forecasting, and risk/control performance

• Leads innovation by identifying and championing large scale initiatives that improve the risk management, profitability, and control oversight of risks for their business unit(s)

• Identifies business trends based on economic and portfolio conditions and communicates findings to senior management

• Coaches employees on best practices for structuring complex problems, performing analysis, and communicating the results and implications of their work

• Builds and maintains strategic relationships with peers and counterparts across product, technology, and business control functions

• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance

• Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics

• Supports execution of large scale projects, such as platform conversions or new project integrations, by conducting advanced reporting and drawing analytics based insights

• Leverage industry insights, news articles, vendor relationships, and hands-on research to developing an ongoing assessment of global fraud trends, emerging risks from AI, and how these will likely impact clients and the Bank. Create and share across the enterprise a structured framework around these risks using consulting-style frameworks and assessments.

• Monitor Regulatory and Industry Developments: Stay ahead of evolving regulations, threats, and industry research, translating these into actionable strategies.

• Analyzing vendor roadmaps and R&D pipelines to identify how their capabilities can proactively address evolving threats like synthetic identities, account takeover via deepfakes, or supply chain fraud in a post-quantum era.

• Internally, lead knowledge-sharing programs such as executive workshops, fraud strategy forums, and innovation labs to disseminate cutting-edge insights across departments, fostering a culture of continuous learning and proactive risk awareness.

• Lead the selection and evaluation of promising 3rd party solutions:

• Use strategic assessment, industry intelligence, and hands on discussions and evaluations with vendors to develop a clear framework for evaluating existing vendor solutions and their applicability to emerging risks. Drive assessments and consensus on which solutions are worth further exploration and evaluation / pilots. Lead pilot programs for cutting-edge solutions while ensuring alignment with ethical AI practices and privacy standards.

• Conducting comprehensive vendor due diligence and RFP (Request for Proposal) processes, evaluating offerings from leading fraud detection providers against criteria such as scalability, innovation potential, integration feasibility, and cost-effectiveness.

• Lead Vendor Evaluations and Strategic Partnerships: Lead the assessment and selection of external vendors and technology partners to enhance the bank's fraud prevention capabilities, including

• Facilitating proof-of-concept (POC) trials and pilot implementations to test vendor solutions in real-world scenarios, measuring performance against key metrics like false positive rates, detection accuracy, and adaptability to regulatory changes

Required Qualifications:

• 10+ years in fraud strategy, risk management, or related fields within financial services, consulting, or research environments.

• Bachelor's degree in Business, Engineering, Finance, Computer Science, or a related field

Desired Qualifications:

• Master's degree (e.g., MBA) or equivalent professional certifications preferred.

• Proven track record in executive-level strategy roles at a tier 1 consulting firm, or a major Financial Services institution.

• Deep expertise in fraud trends, including cyber threats, insider risks, and emerging technologies.

• Strong analytical skills with proficiency in data modeling, scenario planning, and strategic frameworks.

• Executive Level Influence: Ability to collaborate internally and externally at the executive and expert-levels to develop new insights, socialize impacts, and build advocacy and awareness.

• Ability to navigate ambiguity in a complex environment, balancing strategic vision with tactical execution.

Skills:

• Strategic Thought Leadership

• Business Analytics

• Data and Trend Analysis

• Fraud Management

• Problem Solving

• Artificial intelligence / Machine Learning

• Innovative Thinking

• Statistical Design of Experiments and Solution Testing

• Presentation Skills

• Risk Management

• Oral and Written Communications

Job Description:

Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

As a Market Leader for the Advisor Development Program (ADP), you will:

• Provide regulatory supervision and oversight to advisors

• Ensure ADP participants are meeting and achieving hurdles

• In alignment with national program, lead training and develop activities, tools, and routines to help enable Advisor Trainee productivity

• Personal involvement with ADP participants who require heightened support to achieve success

• Help reinforce compliance, supervision, and provide risk management support of ADP participants and their activity for market leadership

• Lead pipeline management routines with teams and coach on pipeline execution

• Support client acquisition efforts by maximizing lead potential via enterprise relationships Strategy & Accountability

• Support leaders in implementing effective performance management, including goal setting, incentive, and other reward, and recognition mechanisms

• Accountable to support market results, while maintaining strict consistency with national programs

• Coaching and Development: Work closely with advisor trainees, coaching for successful professional growth and development. Build and manage relationships across the franchise. Coach and counsel Advisor Trainees on strategic business drivers.

• Sales Force Expansion: Support sales management in executing sale force growth plans and support effective Advisor recruiting strategies.

• Sales Supervision: Administer superior sales supervision/practices in the market.

Responsibilities:

• Ability to attract, recruit and retain an effective sales and operations team.

• Must demonstrate excellent communication skills.

• Strong relationship building and business partnering skills.

• Ability to interact effectively with senior management.

• Ability to work effectively across organizational boundaries.

• Strong influencing and leadership skills.

• Self-motivated and proactive, with the ability to balance multiple priorities.

• Ability to balance business and corporate perspectives.

• Sound business judgment and acumen.

• Proven track record of coaching and improving performance in others

• Proven ability to drive integration across solutions and drive results through superior delivery and sales management

• Proactively builds trusted relationships with key partners/clients

• Ability to be a change agent and work in a fast paced environment

• Communicates strategic business plans and tactical sales goals clearly and effectively at all levels

• 3+ years industry experience with a leading firm

• 5+ years of demonstrated experience with sales and building, leading, managing and coaching a team

• Series 7 & 66 (63 and 65) required and Series 9 & 10 or (4, 24, 53 combination).If Series 9 & 10 not currently held, must be obtained within 120 days.

• Travel required: Will vary depending on geography

Skills:

• As part of the Management team, this role will manage day to day activities of resources, multiple bodies of work, review documentation of work completed, mange relationship with stakeholders, escalate concerns timely with leadership, and design data strategy for the areas of support

• Plan, perform and lead data audits at the regional level as well as other diverse lines of business and specialty areas

• Responsible for leading responses for regulatory requests, including creating presentation materials, as part of ongoing regulatory exams

• As required, engage with regulators to present data validation work

• Mange staff during Audit engagements and provide feedback on work performed.

• Challenge and leverage risk mindset to influence business leaders to drive proper remediation of regulatory gaps

• Develop test plans designed to address the risk and root cause of the issue

• Work with leadership to effectively prioritize issues that may be past due or high risk

• Closely work with other Audit teams during data validation, issue and other work

Required Qualifications:

• Minimum 8+ years of Audit, Risk, Data or other relevant experience

• Bachelor’s Degree OR Equivalent work experience

• Prior data experience (i.e. analytics; data mining; automation)

• Understanding of Audit practices and methodologies as well as rules for professional and ethical conduct

• Strong critical thinking, problem solving, analytical mindset required

• Must be able to plan, execute, and evaluate audit test plans within a risk-based audit methodology

• Ability to think critically and apply audit and data expertise

• Sound organizational, analytical, oral, and written communication skills

• Demonstrate the ability to manage multiple work efforts and to quickly change direction.

• Ability to operate in a fast paced environment with multiple concurrent priorities.

• Strong written and verbal communications at all levels of management – must be able to make recommendations and articulate conclusions supported by data

• Ability to successfully communicate to influence management and lead change on both strategic and tactical initiatives

• Must have the ability to effectively communicate quantitative topics to technical and non-technical audiences

• Strong interpersonal skills for interfacing with all levels of internal and external audit and management

Desired Skills:

• Knowledge of Bank of America business processes and front end application systems

• Audit or risk control risk/controls background in financial services

• Prior Analytical / Automation Skills (SQL, SAS, Python. Alteryx, Advanced Excel)

• Advanced degree or certifications (CIA, CISA etc – CPA Preferred)

• Strong leadership style, content creation and presentation skills

Job Description

Will act as an individual contributor and will also occasionally lead audit engagements and guide junior team members. Will provide independent analysis of control effectiveness based on regulatory requirements, industry best-practices, and company policies & standards. Demonstrates strategic thinking and supports change. Executes audit testing is done timely and within conformance to audit policies, standards, and procedures.

Responsibilities will include:

Responsible for developing and executing an audit program designed to independently validate the completeness and accuracy of data across the enterprise.Should have the ability to perform high quality, risk-focused fieldwork, in accordance with Corporate Audit methodologies and standards to identify meaningful issues, risks and other exposures as it relates to data and as outlined in the Enterprise Data Management standard.

Required Qualifications:

• Minimum 2+ years of Audit, Risk, Data or other relevant experience
• Bachelor’s Degree OR Equivalent work experience
• Prior data experience (i.e. analytics; data mining; automation)
• Self-starter, desire to learn able to teach others, positive attitude, exhibits flexibility
• Strong critical thinking, problem solving, analytical mindset required
• Must be able to plan, execute, and evaluate audit test plans within a risk-based audit methodology
• Ability to think critically and apply audit and data expertise
• Ability to work independently.
• Sound organizational, analytical, oral, and written communication skills
• Demonstrate the ability to juggle multiple work efforts and to quickly change direction.
• Ability to operate in a fast paced environment with multiple concurrent priorities.
• Ability to work in a very detailed manner
• Strong written and verbal communications at all levels of management – must be able to make recommendations and articulate conclusions supported by data
• Must have the ability to effectively communicate quantitative topics to technical and non-technical audiences

Desired Skills:

• Knowledge of Bank of America business processes and front end application systems
• Audit or risk control risk/controls background in financial services
• Prior Analytical / Automation Skills (SQL, SAS, Python. Alteryx, Advanced Excel)
• Advanced degree or certifications (CIA, CISA etc – CPA Preferred)
• Strong presentation skills

Provides technical systems and software support for modification, implementation, or conversion of business systems. Supports the process of translating business needs into formal Business Requirements deliverables. Acts as liaison between business unit and software, hardware developers and vendors. Participates in design, development and implementation of complex applications or systems, often using new technologies. Serves as a fully seasoned, proficient technical resource. Participates as an individual contributor on projects, completing activities as a part of a team related to special initiatives or operations. Routine accountability is for technical knowledge and capabilities, typically as an individual contributor. Often provides oversight and guidance to more junior business and systems analysts. IT degree preferred or substantially equivalent experience. Typically requires a minimum of 5-7 years of applicable experience.

LOB Job Description:

• Assist Receivable clients by providing guidance and direction during the onboarding process
• Manage multiple new and maintenance requests simultaneously.
• Interact with various internal bank and external resources to complete implementations successfully including Fulfillment, Technical, LOB Operations, Vendor, International, Data Transmission, and Product Management resources.
• Educate and counsel clients on the Receivables Network, EDI message standards, data communications, and security issues with a strong focus on ACH, Wire Transfer and LBX including documentation (i.e. file specifications) the client will use as a guide for their internal development.
• Explain all aspects of the requested Receivable services.
• Participate in technical kickoff meetings, gather necessary requirements to meet client objectives, perform setups, recommend and conduct end to end testing, and monitor initial live files/activity once in production.
• Ensure the client is able to use the Receivable services effectively.
• Contribute to a project plan for client and internal use.
• Act as the single technical point of contact for client inquiries and guidance during the onboarding implementation process.
• Initiate transition to client support services upon completion of successful monitoring of live files/activity.
• Provide consultative guidance as necessary for internal constituents including Sales, Fulfillment, Product Management, and LOB Operations.

Required Qualifications:

• Cash management background with knowledge of electronic payments/receivables reporting
• Previous experience as a project manager or business analyst in cash management implementation, operations, customer service, technical consulting, sales, or systems
• Previous positions must have included extensive customer contact
• Familiarity with Accounts Receivable applications and/or operations, i.e. ACH, wire, lockbox, and related bank services
• Strong interpersonal and project management skills to achievecooperation/coordination
• Presentation skills are necessary
• The ability to communicate effectively to multiple levels in the customer organization
• The ability to deal effectively with multiple deadline-driven, customer-sensitive projects and tasks
• Very strong time management and task prioritization skills
• The ability to communicate clearly and concisely verbally and in writing
• PC proficiency - experience with Windows and all Microsoft Office applications.

Desired Qualifications:

• Knowledge of EDI translation software, EDI message standards, and/or electronic banking applications such as Vector:Connexion
• Knowledge of X12 820 and 823, NACHA, BAI file layouts, and XML
• Familiarity with file processing and transmission flows
• Accredited ACH Professional or Certified Treasury Professional certification a plus
• Experience with EDISIM or other EDI applications a plus
• Mainframe experience a plus
• Proven communication, technical, analytical and customer relation skills.
• Banking and treasury management services focusing on receivables technologies, electronic commerce, encryption and data communications.
• Strongest candidates are those with proven technical, business and project management skills who must work well without supervision.
• Individuals typically have 5 to 7 years of experience in banking and/or treasury management services