Sr Credit Products Officer-dealer Financial Services jobs at Bank Of America in United States, Charlotte

This job is responsible for providing moderately complex research, reporting, and analytical support for the delivery of end-to-end support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives, and over-the-counter derivatives across multiple Lines of Business. Key responsibilities include carrying out duties under general supervision and assisting teammates while following established procedures.

LOB Description:

Senior point of contact for AMRS based clients for fixed income trades processing related queries. Primary responsibility will be confirmation, allocation, and settlement of US Fixed Income products. Applicant must be on hand to offer premium client service and manage the relationships between our clients and fixed income trading desks. Up to date industry knowledge on key initiatives and developments within the fixed income market is essential. Additionally, the candidate will be responsible for:

• Resolution and escalation of matched and unmatched fixed income trades for AMRS settling in domestic markets.
• Timely response to client queries regarding the confirmation, allocation and settlement of their trades.
• Liaising with other internal departments to ensure timely settlement of client trades.
• Involvement in ad hoc projects for new processes or industry initiatives.
• Keeping up to date client contacts and maintaining current client relationships.
• Open and maintain client accounts as needed to ensure timely allocation and settlement of fixed income transactions.
  

Responsibilities:

• Maintains accuracy of client portfolio using internal and external comparison tools
• Performs research and conducts moderately complex analyses using established techniques, including transactions that require special handling and exception handling
• Explores methods to enhance processes, further reduce risks, and boost client experience
• Partners with colleagues on the trade and sales support teams, as well as external agents
• Creates reports and liaises with internal partners to ensure proper client reporting and assist with regulatory reporting
• Escalates potential risks and exposures to manager in a timely manner
• Assists with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or functions

Required Qualifications:

• 1-3 years of client servicing experience
• 1-3 years of capital markets experience
• Must be client focused with proven track record of excellent communications and interpersonal skills.
• Ability to successfully navigate a complex global markets processing structure.
• Must be self-motivated and able to work independently or as part of team.
• Must be able to operate successfully in a fast paced environment and manage competing priorities.
• Must be ready to train new hires when called upon.

Desired Qualifications:

• Previous experience in a client facing role.
• Fixed Income industry knowledge
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Skills:

• Attention to Detail
• Critical Thinking
• Data Collection and Entry
• Recording/Organizing Information
• Research
• Fraud Management
• Interpret Relevant Laws, Rules, and Regulations
• Problem Solving
• Quality Assurance
• Risk Management
• Adaptability
• Customer and Client Focus
• Prioritization
• Result Orientation
• Written Communications

Job Description:

Job Description:
This job is responsible for supporting the day-to-day routines of teams that deliver against the bank's Financial Crimes Enterprise Policy and the Financial Crimes Global Standard with little oversight. Key responsibilities include understanding and anticipating inherent risks to the business, applying knowledge by conducting research and analysis in multiple applications to solve complex problems and escalation inquiries, documenting procedure changes, providing guidance to employees, and effectively communicating information and data across the Line of Business.

Conducts routine to complex research and investigations in diversified operations to support compliance operations directed by internal bank policies and required adherence to regulatory and compliance requirements which can involve high penalties and fines for non-compliance. Executes against regulatory, BSA/anti-money laundering, and economic sanctions compliance practices relevant to the specialist’s specific area of responsibility with sufficient expertise and or experience to require some direction, but little day-to-day guidance from the specialist's manager.

Responsibilities:

• Monitors team metrics and works with leadership to track progress towards objectives and ensure goals are met
• Demonstrates process expertise and provides support to leadership, employees, and business partner by implementing process improvements to address and resolve issues
• Assists in the identification, escalation, and mitigation of potential risks and issues
• Applies knowledge of business processes to identify opportunities for simplification and efficiencies
• Supports the enhancement of quality service and ensures effective and efficient operations support is in place for the assigned area's internal business partners and external clients
• Collaborates with Change Managers, Technology, and other business partners to support system enhancements and special projects
• Ensures adherence to procedures and regulatory requirements through updates and change training

Requirements:

• Minimum 2 years’ experience in high volume production operational environment
• Previous AML and/or KYC experience
• Flexibility to work weekends as needed
• Strong analytical, conceptual and problem-solving skills – ability to drive root cause analysis, focus on details, identify issues, prioritize quickly and recommend solutions.
• Research analysis with the ability to gather, prepare and present findings with business partners, as needed.
• Ability to balance multiple competing priorities in a fast-paced and complex environment.
• Intermediate level in various MS tools including Excel, PowerPoint, and SharePoint (a plus).
• Strong written & oral communication and presentation skills; able to target messaging to different audiences; provide consolidated data in a clear and concise manner.
• Attention to detail & strong organizational skills.
• Able to prioritize daily work to meet deadlines and goals.
• Demonstrates a good working knowledge of processes and adherence to procedures.
• Capability to work effectively in a team environment & ability to multitask.
• Strong time management skills.

Desired Qualifications:

• Prior experience working with and navigating various bank systems, Interact, Image view and outside Internet sources.
• Willingly shares knowledge, expertise and best practices with others on the team.
• 1+ years of operational lead experience
• Financial Center experience
• AML or compliance-based knowledge is an advantage for this role. (Enterprise Financial Crimes Standard, Consumer and Small Business AML Program, BSA and USA Patriot Act).
• Working knowledge of laws, rules, and regulations and ability to identify and escalate risk

Skills:

• Adaptability
• Analytical Thinking
• Critical Thinking
• Data Collection and Entry
• Data Quality Management
• Collaboration
• Decision Making
• Interpret Relevant Laws, Rules, and Regulations
• Problem Solving
• Research Analysis

Job Description:

Job Description:

This role is responsible for executing the Company's Global Financial Crimes Program related to Global Banking Program Management and requires a strong risk management discipline and experience with operational risk processes. This role will be responsible for identifying and assessing inherent financial crimes risk and controls associated with Global Banking, new product initiatives and program management. This role is responsible for carrying out risk management activities for the front line units (FLUs) on Bank Secrecy Act/Anti-Money Laundering laws, rules and regulations and the Global Financial Crimes Policy and Standards.This individual will be responsible for evaluating and communicating the effectiveness of FLU controls and be able to drive the consistent improvement and strengthening of these controls to improve upon the Company's ability to detect and prevent unusual or suspicious activity.

The selected candidate will be or will have:

• A self-motivated worker who is comfortable and effective providing guidance to junior teammates

• Strong personal drive, attention to detail, individual initiative, a sense of urgency and responsiveness, with a desire to grow, learn, and take on increasing levels of responsibility

• Ability to successfully communicate to influence management and lead change on both strategic and tactical initiatives.

This position additionally entails:

• Leading discussions with GFC Risk Managers and Senior Leaders, the Global Banking Front Line Unit (FLU), Global Banking FLUs, Global Compliance & Operational Risk (GCOR) and Global Financial Crimes (GFC) partners to analyze business processes, internal controls, client behavior and transaction trends

• Contributing to the creation and implementation of GFC Coverage Plan which defines the scope of coverage for Global Banking and Global Banking FLUs – U.S and International

• Establishing the strategic direction for proactive risk mitigation for GFC, FLU and Enterprise risk tolerance metrics that are reflective of key risks within the areas of coverage and escalating financial crimes related compliance and operational risks and issues to appropriate governance routines, management/board level committees

• Directing the completion compliance activities such as: designing monitoring and testing routines and reporting to identify potential AML risks and/or control weaknesses; conducting targeted risk assessments, threat assessments and process understandings to identify new or emerging financial crimes risks; and identifying, aggregating, reporting, escalating, inspecting and challenging the remediation and thematic analysis of FLU/CF-owned issues and control enhancements related to financial crimes

• Guiding GFC associates on potential financial crimes impacts in the client selection and product expansion processes

Skills:

• Critical Thinking

• Monitoring, Surveillance, and Testing

• Regulatory Compliance

• Risk Management

• Coaching

• Issue Management

• Policies, Procedures, and Guidelines Management

• Strategy Planning and Development

• Written Communications

• External Resource Management

• Reporting

• Talent Development

Required Qualifications:

• Minimum of 7 years of relevant experience in financial services industry, financial crimes, risk management, AML compliance, regulatory compliance, investigations, operational risk management, business controls, or experience in related field

• Knowledge of anti-money laundering (AML) and related AML legislation

• Experience with compliance reporting, regulatory reporting, SARs reports

• Experience reconciling, analyzing, and manipulating large data

• Proficiency in compliance technology, case management systems, and data analytics tools is a plus

• Strong experience and understanding of Transaction Monitoring/CDD Models and Systems

• Experience in automating manual processes and good understanding of technologies that are designed for specific AML use cases

Desired Qualifications:

• Bachelor’s Degree in related field

• Experience in financial services and/or a related government entity

• Certified Anti-Money Laundering Specialist (CAMS)

• Experience and strong ability to work in a fast-paced, high-pressure environment and manage multiple priorities effectively

• Strong leadership and decision-making capabilities

• Ability to influence and drive change across the organization

This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.

Responsibilities:

• Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
• Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
• Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
• Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
• Performs QA activities including executing on controls, managing cases, and reporting results
• Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
• Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting
• Accountable for the SSCoE (Sanctions Screening Center of Excellence) that reviews all of Bank of America’s customers and transactions to ensure compliance with Bank of America’s Economic Sanctions Program

Required Qualifications:

• Minimum of 1 year experience in Operations or Compliance
• Analytical and detail oriented
• Excellent communication skills, written and verbal
• Intermediate skill level using Microsoft Excel
• Ability to work independently, as well as, within a team
• Overtime as required
• Acts as an ambassador of the risk culture

Desired Qualifications:

• Previous Economic Sanctions, AML, Wire Transaction and/or previous Compliance experience highly desired
• Problem Solver
• College degree or commensurate experience
• SQL and/or coding experience
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
• Excels in working among diverse viewpoints to determine the best path forward.
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base

Skills:

• Controls Management
• Issue Management
• Monitoring, Surveillance, and Testing
• Quality Assurance
• Risk Management
• Analytical Thinking
• Attention to Detail
• Critical Thinking
• Problem Solving
• Written Communications
• Decision Making
• Innovative Thinking
• Prioritization
• Recording/Organizing Information
• Research

This job is responsible for managing the end-to-end consumer mortgage referral requests primarily for Low to Moderate Income (LMI) clients in underserved markets. Key responsibilities include connecting with internal and external centers of influence (i.e. financial center partners, realtors, etc.) to originate mortgage transactions, identifying relationship deepening opportunities with clients, and facilitating the loan process from application to close. Job expectations include providing home buyer education via workshops and contacting with clients and partners virtually or in-person.
This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination.

Responsibilities:

• Originates loans from multiple internal and external referral sources
• Understands the local Affordable Housing Market, Housing Assistance Programs, and experience, providing thoughtful lending solutions and guidance to Low to Moderate Income and First Time Homebuyers
• Achieves production goals as defined by the business
• Maintains a quality network of business relationships that serve as a recurring source of referrals for new mortgage lending opportunities
• Provides exceptional customer service including maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements
• Conducts monthly Home Buyer Workshops and Business Development meetings

Skills:

• Client Management
• Customer and Client Focus
• Loan Structuring
• Oral Communications
• Referral Management
• Credit Documentation Requirements
• Learning Delivery
• Presentation Skills
• Prospecting
• Written Communications
• Active Listening
• Business Development
• Credit and Risk Assessment
• Data Collection and Entry
• Pipeline Management

High School Diploma / GED / Secondary School or equivalent

This job is responsible for managing a financial center and it's employees on a day-today basis. Key responsibilities include operating as a business owner and fostering a team environment, instilling an effective client-centric and risk culture in the center, and helping clients achieve the financial goals. Job expectations include ensuring operational excellence and cohesive effectiveness.

Responsibilities:

• Develops talent, including proactive sourcing of candidates
• Manages client traffic, engaging and appropriately routing clients, and fostering client retention
• Manages business results through formalized management routines and coaching
• Creates a world class client experience environment
• Manages market-level initiative prescribed by market leaders
• Drives operational excellence by engaging employees on business strategy
• Manages organizational priorities and effective execution

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
• Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
• Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results.
• Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
• People Manager & Coach: Knows and develops team members through coaching and feedback.
• Financial Steward: Manages expenses and demonstrates an owner’s mindset.
• Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
• Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.

Skills:

• Coaching
• Customer Service Management
• Customer and Client Focus
• Performance Management
• Talent Development
• Business Operations Management
• Recruiting
• Result Orientation
• Risk Management
• Sales Performance Management
• Inclusive Leadership
• Leadership Development
• Prioritization
• Problem Solving
• Referral Management

Required Qualifications:

• 1+ years of leadership experience demonstrated through one or a combination of the following: coaching, training and/or motivating a work team
• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
• Collaborates effectively to get things done, building and nurturing strong relationships
• Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
• Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed
• Communicates effectively and confidently and is comfortable engaging all clients
• Has the ability to learn and adapt to new information and technology platforms
• Applies strong critical thinking and problem-solving skills to meet clients' needs
• Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Efficiently manages time and capacity
• Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment
• Can interpret performance results, find opportunities to drive success and hold others accountable to results
• Must be able to work weekends and/or extended hours

Desired Qualifications:

• 1+ years of management experience including hiring, coaching and developing direct reports
• Experience in financial services and knowledge of financial services industry, products and solutions
• Experience working in an environment with individual and team goals where goals were routinely met or exceeded
• Bilingual skills​

High School Diploma / GED / Secondary School or equivalent

Job Description:

Job Description:

This job is responsible for enhancing the value of our technical platforms supporting the deployment and sustainability of financial crime data and detection models used by Global Financial Crimes at Bank of America. This includes owning the roadmap for the product, delivering well planned enhancements, and managing risks throughout the lifecycle. Key Responsibilities include research, documenting requirements, data driven backlog refinement, prioritizing enhancements, planning, testing, monitoring, tracking issues, and defining objectives for reporting routines. Job Expectations include ownership of key product decisions and deep subject matter expertise to manage complex products with large agile teams in delivery of scalable data warehouses, data lakes, and data products supporting Global Financial Crimes and Anti-Money Laundering work.

Key Responsibilities

• Develops the technical platform strategy that ensures that functionality of data used for analytics, detection models, and investigations are deployed effectively, maintained robustly and continuously improved to meet evolving business and regulatory needs.
• Defines product roadmap to Maximize Value
• Executes and delivers through agile methodology with clear backlog and prioritization methodology
• Gathers and documents actionable technical requirements for complex projects
• Analyzes data and synthesizes complex insights that identifies strategic improvements
• Communicates and influences key to gather buy-in on roadmap, risks, and technical decisions based on business needs and platform performance
• Serves as a subject matter expertise to guide key decisions and drive innovation within the area
• Owns and manages end-to-end risk for the product through preventive processes, detective monitoring, and effective remediation to reduce reoccurrence
• Acts as Subject Matter Expert (SME) for data platforms towards engaging with business users and technology partners to create a product roadmap, design robust solutions, and develop quality increments for release to the production environment as part of the Software/Service Delivery Lifecycle (SDLC).

Required Qualifications:

• 7+ years of experience
• Strong analytical and problem-solving mindset, with an emphasis on sustainability, efficiency, and control robustness.
• Ability to collaborate effectively with cross-functional teams across the Software/Service Delivery Lifecycle (SDLC) and in a Scalable Agile framework.
• Experience working in data engineering and/or managing big data platforms (i.e., data warehouses, data lakes) including system integration work to move data between platforms and building data structures for expected consumption patterns.
• Experience using query languages for extracting and analyzing data in a database, data warehouse, or data lake such as SQL or PySpark.
• Experience with data warehouse or data lake concepts such as CRUD privileges (Create, Read, Update, Delete), indexing, partitioning, logical and materialized views, or optimization techniques.
• Experience performing data quality assessments.
• Experience with analytics infrastructure in a financial institution or technology environment.
• Understanding of model lifecycle management, including deployment, validation, calibration, and performance monitoring.
• Familiarity with advanced statistical and modeling techniques such as artificial intelligence and machine learning.
• Understanding of risk management and model governance frameworks (e.g., SR 11-7, OCC 2011-12).
• Project management and strategic planning skills, with the ability to translate business goals into technical deliverables.
• Exceptional communication and documentation skills, capable of bridging technical and non-technical audiences.

Skills:

• Critical Thinking
• Monitoring, Surveillance, and Testing
• Regulatory Compliance
• Risk Management
• Strategy Planning and Development
• Written Communications
• External Resource Management
• Reporting