Servicenow Operations Specialist jobs at Bank Of America in United States, Charlotte
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Company (1)
Job type
Job categories
Job title (1)
United States
State
Charlotte
148 jobs found
14.08.2024
BOA
Bank Of America ServiceNow Operations Specialist United States, North Carolina, Charlotte
Maintain and support the ServiceNow platform while adhering to bank policies and standards. Manage ServiceNow code quality control processes and routine. Lead and mentor a team of operations specialists assigned...
Assesses the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards. Provides administrative support for the monitoring and testing...
Maintains accuracy of client portfolio using internal and external comparison tools. Performs research and conducts standard analyses using established techniques, including transactions that require special handling and exception handling. Explores...
Develop and maintain GPS Third Party procedures and playbooks. Partner with GPS senior leaders, as well as Sourcing, Vendor Management, GIS, Data and Business Continuity partners to understand and escalate...
Forecasts and manages staffing levels and capacities, provides effective coaching, and shares constructive feedback to drive Operational Excellence. Applies knowledge of the end-to-end processes and ensures adherence to bank and...
Advises on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgment. Advises on projects and directs activities of a team related...
Analytical and detail oriented. Good oral and written communications skills. PC proficiency and excellent Keyboarding/Typing skills. Reading comprehension and reasoning skills. Ability to work independently, as well as, within a...
Maintain and support the ServiceNow platform while adhering to bank policies and standards. Manage ServiceNow code quality control processes and routine. Lead and mentor a team of operations specialists assigned...
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