Data Loss Prevention Operations Response Manager jobs at Bank Of America in United States, Charlotte

Strategic Initiatives and Process Engineering Managerrole reports to the head of CMDO Strategic Initiatives Executive and will be responsiblemanaging the assessment, development, execution, and oversight of process improvement and transformation initiatives to achieve CMDO short and long-term strategic goals.

Responsibilities:

• Solves complex problems and delivers on business initiatives and processes by applying subject matter expertise and technical knowledge of the business

• Performs analytics, assessments, and/or interpretation of data and/or information to identify business opportunities, derive insights, and measure outcomes

• Understands, builds, improves and/or executes business initiatives and/or processes, while partnering with stakeholders and partners

• Engages with key stakeholders, partners, and business leadership to deliver on business objectives

• Develops strategic and tactical plans to drive progress towards business goals and objectives

• Strong ability to communicate with executives, business leaders, and technical teams to ensure alignment and transparency across initiatives

Required Qualifications:

• 5-8 years of experience in Process Engineering, Business Analytics and Project Management & Support

• Transform complex information and data into clear, concise and visually engaging slides. Strong data visualization and design, and storytelling abilities.

• Engineers solutions to complex problems in support of performance plan objectives to resolve issues and risks, optimize efficiency, reduce variability, and improve controls, effectiveness, quality, and sustainability

• Demonstrate intellectual curiosity. Ability to read and understand complex matters, anticipate risks and summarize key information.

• Ability to overcome obstacles and solve problems quickly and efficiently. Self-starter with excellent anticipation skills; problem solving; follow up

• Experience developing content that enables C-suite leadership alignment and decision making

• Strong communication skills: ability to communicate effectively both in writing and verbally and feel comfortable delivering insights and recommendations to senior management

• Ability to manage multiple projects while meeting deadlines and quality standards

• High attention to detail and strong organizational skills

• Demonstrated dependability and sense of urgency. Comfortable working with people at all organizational levels

• Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment

• Ability to navigate in a highly-matrixed environment

• Comfortable taking initiative and being resourceful/entrepreneurial

Desired Qualifications:

• Strong leadership skills with experience managing direct reports and cross-functional teams

• Exceptional communication and stakeholder management skills

• Familiarity with JIRA

Skills:

• Business Acumen

• Critical Thinking

• Result Orientation

• Analytical Thinking

• Collaboration

• Oral Communications

• Python

• PySpark

Responsibilities:

• Leads the planning and coordinating of complex client and internal events, including both in-person and virtual
• Works with the Event Segment Executive, line of business, Communications, Marketing and Academy partners to develop and recommend event and content strategy that achieves the line of business goals and priorities
• Partners with the Event Segment Lead, line of business, Communications, Marketing and Academy partners to develop the strategic objectives, budget and execution plan for each program and for overall yearly plan of the line business event portfolio
• Regularly liaise with the highest levels of Management on the coordination of our programs by serving as an advisor and event management expert to the function or line of business, proposing value-add event activities and directions around marketing and Communications initiatives and priorities, strategic objections, program planning and event optimization strategies
• Ensures events are planned within company guidelines and manages ALL risks associated with events including protecting our employees, clients, the brand, financial oversight, information security and operational risk; engages Compliance, Legal, Risk, Corporate Security and Corporate Communication partners as needed
• Advises and provides direction and input on overall event plan to additionally assigned vendor planners
• Manages end-to-end event execution including detailed budget creation, sourcing, invitation creation, agenda/Run of Show development, planning technology tools, attendee management, logistics planning (menus/audio visual/technology), pre and post event reporting, invoice processing, event reconciliation
• Coordinates the planning, management and execution of complex events, both in person and virtual
• Works with minimal supervision on a daily basis to deliver for stakeholders, both in the office and onsite at events. Provides on-site support of logistics for events, attendee, and risk management

Required Qualifications:

• 10-15 years large scale/complex conference and event production experience
• Extensive knowledge of event planning processes including contracting, logistics, onsite execution, budget management and reconciliation
• Stakeholder management, including experience leading cross functional teams with external partners
• Excellent written and verbal communication, executive presence and strategic influencing skills
• Strong financial management and experience managing multi-million dollar budgets
• Balance strategic direction with detail orientation
• Travel 20-30% time

Skills:

• Attention to Detail
• Customer and Client Focus
• Event Planning
• Presentation Skills
• Project Management
• Financial Oversight
• Active Listening
• Business Acumen
• Collaboration
• Prioritization
• Written Communications
• Executive Presence
• Influence
• Written and Oral Communications
• Risk Management

Job Description:

Job Description:

The
Data Operations Analystsupports the Service Asset Configuration Management (SACM) Operations team which is responsible to ensure the assets (hardware/software) required to deliver services are properly controlled, and that accurate and reliable information about those assets are available when and where it is needed. The SACM Operations team provides reporting and operational capability for managing the inventory within the CMDB; including management of the Remedy internal product catalog.

This job is responsible for developing and delivering data solutions to accomplish technology and business goals and initiatives. Key responsibilities include performing code design and delivery tasks associated with the integration, cleaning, transformation, and control of data in operational and analytical data systems. Job expectations include working with stakeholders and Product and Software Engineering teams to aid with implementing data requirements, analyzing performance, and researching and troubleshooting data problems within system engineering domains.

Responsibilities:

• Manage workorder queue for asset management activities within the CMDB.
• Perform analytical analysis and assessments of data integration sources into the Master Data Warehouse
• Perform and communicate data consistency and accuracy assessments across key IT infrastructure SORs
• Drive future data standardization and quality measurements based on analysis outcomes
• Works across development teams to contribute to the story refinement and delivery of data requirements through the delivery life cycle
• Leverages architecture components in solution development, codes solutions to integrate, clean, transform, and control data in operational and analytical data systems per acceptance criteria
• Builds processes supporting data transformation, data structures, metadata, data quality controls, dependency, and workload management and defines and builds data pipelines and complex data sets to enable data-informed decision making, identifying and raising risks at all stages of the data engineering process
• Develops and executes test plans to produce quantitative results, contributes to existing test suites including integration, regression, and performance, analyzes test reports, identifies test issues and errors, and triages underlying causes
• Drives complex information technology projects to ensure on-time delivery and adheres to team delivery and release processes
• Identifies, defines, and documents data engineering requirements, communicating required information for deployment, maintenance, support, and business functionality
• Works with technology partners and a diverse set of stakeholders to identify and close gaps in data management standards adherence, negotiates paths forward, and helps identify and communicate solutions to complex data problems leveraging knowledge of information systems, techniques, and processes

Required Qualifications

• 3+ years Experience in Data Analysis or Data Integration
• SQL skills against industry standard DBMS (Cloudera, IBM, Trino, Oracle, SQL Server)
• Experience with problem management and ability to dive into root cause analysis.
• Experience with Data quality issues and development of metrics to support improvement of the data quality
• Basic technology knowledge with regards to terminology and database methodology.
• Strong interpersonal and business skills to achieve cooperation/coordination of multiple tasks being performed
• Ability to communicate effectively to multiple levels in technology organization
• Ability to effectively deal with multiple deadline-driven, customer-sensitive projects and tasks
• Strong time management and task prioritization skills
• Ability to communicate clearly and concisely verbally and in writing
• Ability to work with Senior management both on the Technology as well as Business
• Ability to assess and suggest changes to the Master Model over time
• Ability to provide input to reporting and integration requirements

Desired Qualifications

• ServiceNow ITSM experience
• ITIL 4
• Bachelor's degree in Technology from an Accredited University

Skills:

• Analytical Thinking
• Application Development
• Data Management
• Agile Practices
• Collaboration
• Decision Making

This job is responsible for executing substantive money laundering, economic sanctions and fraud compliance and operational risk practices. Key responsibilities include working directly or through compliance officers for the Front Line Units (FLUs) and Control Functions (CFs) to complete compliance, policy, operational/fraud risk management requirements.

Responsibilities:

• Advises and directs the development and maintenance of financial crimes owned policies and standards, and reviews relevant Front Line Units/Control Functions-owned policies and standards to ensure that regulatory requirements and operational risks are appropriately addressed
• Produces and/or oversees independent financial crimes risk management reporting to Global Compliance & Operational Risk (GC&OR) Senior Leaders and FLU/CF Senior Leaders
• Monitors the changes in regulations applicable to Global Financial Crimes, including advising business leaders, directing the appropriate areas to implement or amend policies, standards, procedures and/or processes to address regulatory requirements, and challenging the implementation plan as needed
• Participates in industry forums and monitors regulatory expectations, emerging legislation and regulation, political scrutiny, litigation and key influencers to identify and mitigate emerging risks
• Escalates financial crimes related compliance and operational risks and issues to appropriate governance routines, management/board level committees
• Identifies, aggregates, reports, escalates, inspects, and challenges the remediation and thematic analysis of FLU/CF-owned issues and control enhancements related to financial crimes
• Reviews and challenges internal and external operational loss events, including the development of remediation plans to strengthen controls and providing oversight to ensure they are addressed appropriately

Required Skills:

• Minimum 7 years experience
• Strong understanding of correspondent banking products and services, including nostro/vostro accounts, payable -through arrangements, and cross-border payment flows.
• Demonstrated awareness of financial crime risks inherent in correspondent banking, such as money laundering, terrorist financing, sanctions evasion, and nested relationships.
• Ability to identify and assess jurisdictional and counterparty risks, including exposure to high-risk geographies, PEPs, and shell banks.
• Practical knowledge of Correspondent Banking Due Diligence (CBDD), including KYC/KYCC principles, enhanced due diligence triggers, and periodic review processes.
• Familiarity with transaction monitoring and screening controls applicable to correspondent banking, and understanding of how alerts and typologies manifest in this space.
• Working knowledge of global regulatory frameworks and industry standards, including FATF Recommendations, Wolfsberg Group CBDDQ, and Basel Committee guidance.
• Conceptual understanding of how financial crime detection models operate—ability to interpret outputs, understand model limitations, and connect model behavior to business risk.
• Proven ability to work independently and collaboratively across business, compliance, and operations teams to assess and mitigate correspondent banking risks.
• Strong communication and analytical skills, with the capacity to explain complex financial crime concepts clearly to non-technical stakeholders.
• Conceptual understanding of transaction monitoring and screening

Skills:

• Critical Thinking
• Monitoring, Surveillance, and Testing
• Regulatory Compliance
• Risk Management
• Issue Management
• Policies, Procedures, and Guidelines Management
• Strategy Planning and Development
• Written Communications
• External Resource Management
• Reporting

Managerial Responsibilities:

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Breaks down barriers to create a more inclusive environment that supports company Great Place to Work goals.
• Manager of Process & Data: Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations.
• Enterprise Advocate & Communicator: Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success.
• Risk Manager: Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization.
• People Manager & Coach: Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance.
• Financial Steward: Efficiently allocates and manages resources across the organization to drive short and long term profitability.
• Enterprise Talent Leader: Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs.
• Driver of Business Outcomes: Mobilizes organizational resources to deliver the full range of the bank’s capabilities to meet client needs and to gain competitive advantage.

Skills:

• Coaching

• Decision Making

• Hiring and Onboarding

• Loan Structuring

• Underwriting

• Credit Documentation Requirements

• Oral Communications

• Prioritization

• Risk Management

• Written Communications

• Analytical Thinking

• Business Acumen

• Client Solutions Advisory

• Collaboration

• Executive Presence

Required Skills:

General Qualifications:

12+ years of Commercial Banking Credit Experience

3+ years’ experience managing a credit team

Strong communication and negotiation skills

Ability to handle change and drive results

Executive Presence required

Minimum Education Requirement:

Bachelor’s Degree required with Advanced Degree preferred

Skills:

• Attention to Detail
• Collaboration
• Data Governance
• Data Quality Management
• Risk Management
• Adaptability
• Controls Management
• Negotiation
• Problem Solving
• Result Orientation
• Change Management
• Continuous Improvement
• Data Management
• Presentation Skills
• Stakeholder Management

Line of Business Job Description:

Global Risk Management (GRM) leads bank-wide initiatives for management of all aspects of risk, including strategic, market, credit, compliance, liquidity, operational, model and reputational risk matters to support sustainable, profitable corporate growth.Job Description
This role will collaborate with the GRM Data Stewards, Data Users, Data Owners, and Technology Teams to understand and assess their data, processes, and technology to support strategic data initiatives, remediate deficiencies, and drive business requirements.

• Consult with data stewards, process owners, subject matter experts, technical experts, end users and other stakeholders to gather information about the current and target state business process, data attributes and data sources, control features, interfaces with other systems required.

• Document and provide definitions for processes and procedures, data models, data quality controls, data lineage, and data dictionaries using industry standard methods including business process descriptions, use cases, scenarios, diagrams, flow charts, etc.

• Analyze information gathered from multiple sources, reconcile conflicts, segment high-level information into details, and abstract up from low-level information to a general understanding.

• Assess and identify deficiencies against internal policies and standards or industry best practices, providing formal recommendations and requirements to remediate.

• Collaborate and partner with technology teams, architects, and other key stakeholders to drive solutions which provide ongoing operational excellence and resiliency to metadata and control environment challenges.

• Review and provide input to technical solution designs from a business point of view and recommend alternatives.

• Communicate plans, progress and risks appropriately to the stakeholders and sponsors.

Required Skills:

• Bachelors or Masters in computer science, system analysis, Information Systems or related field.

• 1-3+ years of experience with Data Sourcing, Data Wrangling, Data Engineering or similar role

• Strong process/systems analysis, design and documentation.

• Strong analytical, critical thinking, and problem-solving skills.

• Ability to monitor tight deadlines and adapt to unexpected requirement changes.

• Strong Understanding of Risk Management and Data Management Principles

Desired Skills:

• Familiarity with one of the following areas – Trading, Consumer Banking, Wealth Management, Transaction Banking

• Understanding or experience of programming in SQL, C/C++, Java

• Familiarity with databases, such as Oracle, Hadoop, etc.

This job is responsible for ensuring operational data is fit for purpose, defining controls, and monitoring processes are in adherence to enterprise data management standards. Key responsibilities include triaging and remediating data incidents, performing data analysis, training new users, and performing impact analysis stemming from data updates. Job expectations include helping in defining access and ownership of data by domain, conducting quality control, and overseeing data maintenance.

Responsibilities:

• Primary responsibility is to create / update business rules to minimize the false-positive Sanctions alerts to improve efficiency and effectives of the CoE’s alert review process.
• Manage the multiple on-going initiatives by attending calls from various projects, understand the Sanctions needs from the projects, Provide requirements to the projects and track the status of these projects.
• Analyze alerts on a daily basis to chalk out strategies to reduce the false-positives, using different pattern matching and trending techniques
• Assist in on-boarding new applications / Clients into the Sanctions screening platform requiring detailed discussions with various lines of businesses in understanding the nature and type of data received from and assist in data mapping into standard formats acceptable for Sanctions screening
• Ability to query & analyze the data required for ad hoc requirements on the fly and generate reports for the team to use.
• Work with technology teams for requirements / testing and implementing changes to improve / automate CoE processes
• Ensures data is accurate, complete, and fit for performing data analyses through various testing procedures and data controls which help to identify business insights fit for purpose for a particular product set
• Develops and executes on Enterprise Data Management policies and standards, works across teams to ensure adherence, serves as a key point of contact for all topics related to data compliance, and manages operational elements of the (Enterprise Data Strategy Governance and Operations (EDSGO) relationship
• Manages data related incidents and identifies, communicates, and resolves or escalates issues as needed. Data inquiries include questions related to data issues, availability of data, and potential sourcing alternatives to inform
• Develops, manages, and executes on controls, ensuring tracking, monitoring, and resolution of any control breaches with data platform
• Partners with Business and Technology functions to drive the development of business and functional requirements documents and ensures strategic upstream resolution for data related incidents

Required Qualifications:

• Bachelor's degree in Computer Science, Data Management, Statistics or related fields
• Intermediate knowledge in SQL and using tools like TOAD
• Awareness of AI / Machine learning concepts and ability to implement such strategies
• Experience in data analytics and interpretation of large volumes of data
• Scripting experience with any language like Python, Java, VB

Desired Qualifications:

• Experience in Sanctions / AML processes
• Data transformation / formatting experience and able to work with data in different formats
• Knowledge of Economic Sanctions programs requirements
• Experience in Global Banking & Markets business process
• Experience in Sanctions screening applications like Fircosoft
• Logical thinking capabilities with a technical mind-set
• Advanced knowledge in using Microsoft Excel and MS Access
• Knowledge in using Microsoft products Word, Outlook, Power-point and Visio
• Knowledge of PowerBI /Tableau
• Ability to prioritize, use own initiative, make quick decisions, be flexible and work independently
• Ability to work remotely, with teams spread globally, under pressure, meet deadlines and navigate change
• Ability to work and interact with people from a diverse range of backgrounds and opinions

Skills:

• Data Collection and Entry
• Data Management
• Data Modeling
• Issue Management
• Policies, Procedures, and Guidelines Management
• Analytical Thinking
• Collaboration
• Data Governance
• Data Quality Management
• Data and Trend Analysis
• Business Acumen
• Controls Management
• Production Support
• Regulatory Compliance
• Solution Design